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Equip Your Frontline Workers for Success with Android
As more teams are working remotely, it’s more important than ever to have the right tools in the hands of all of your employees. More than ever, the customer is at the center. And their expectations are rising.
The hurdle to keep customers happy continues to rise as everyone becomes accustomed to having everything at their fingertips whenever they want it.
Over 30% of customers said a single bad experience would cause them to stop doing business with a brand that they love. Over 40% would stop supporting a brand if they had a bad experience with either poorly informed employees or if they had just an inefficient experience at all.
For many customer experiences, the front-line worker is the worker that’s actually in contact with the customer. Frontline workers are at the heart of an organization, performing critical behind-the-scenes operations, or working directly with customers in client-facing engagements. They perform task- and time-sensitive activities that often differ greatly from knowledge workers.
Gartner predicts that 70 percent of mobile and endpoint investments will be aimed at enabling frontline workers over the next five years.
In this video, hear from Walmart and Australia Post about how they’re using Android, with its diverse form factors and innovative app development tools, to address the needs of their frontline workers, unlocking the potential for improved collaboration, customer engagement, process efficiencies, and insights for better decision-making.
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Helpful and human: G Suite’s vision for your future workspace
With an accelerated shift to remote working brought on by COVID-19, it’s clearer than ever that an organization’s success relies on its people and how they work. No matter where they’re working from, who they’re working with, or what projects they’re working on, organizations need to enable their employees to have impact.
That’s why, schools are figuring out remote learning models. Doctors are using Google Meet to consult with patients via video call. I believe COVID-19 is the catalyst that will accelerate the transition to more flexible and distributed teams. We’re seeing this trend clearly from both employers and employees. 80% of the workforce would really like the flexibility to work from home at least some of the time, and 74% of CFOs intend to shift some employees to work from home permanently after COVID-19.
From the beginning, G Suite was designed with human impact in mind: to help people work together from anywhere to achieve bigger things in work and in life.
G Suite’s Vice President and General Manager, Javier Soltero, talks about what the future of G Suite means for your organization. Get a window into the newest, most exciting innovations and hear how G Suite is helping organizations navigate what’s next.
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How G Suite Makes it Easy to Work with Microsoft Office and Exchange
A silent transformation is taking shape in organizations today. Employees are looking for new ways to discover new ideas, and work together anytime, anywhere to ensure businesses are always on.
Without IT’s help that’s not possible. And to make this possible IT teams are working over-time to ensure seamless collaboration by integrating disparate systems. But what happens when IT teams have to marry Microsoft tools with Google?
With G Suite, IT managers don’t have to bother. G Suite interoperates with Microsoft tools. Its multiple features create a more seamless experience between G Suite and Office—including support for user and resource availability lookups between Google Calendar and Microsoft Exchange, as well as the ability to seamlessly collaborate on Microsoft Office documents in real time.
This interoperability ensures that these two tools are designed to work together. There are three pillars that are necessary for interoperability. One, data needs to move from on-premise to the cloud. Two, ensure internal co-existence where some users use Microsoft tools, while others run on G Suite. This interoperability is important to ensure both sets of users can work together irrespective of the tools they are using.
And three, collaborating with external parties that use Microsoft tools—external co-existence—is also
Scaling Your Startup: Strategies for Optimization and Growth

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Reboot your Startup with our technical guided series
At Google Cloud, we want to provide you with the access to all the tools you need to grow your business. Through the Google Cloud Technical Guides for Startups, leverage industry leading solutions with how-to video guides and resources curated for startups.
This multi-series contains 3 chapters: Start, Build and Grow, which matches your startup’s journey:
- The Start Series: Begin by building, deploying and managing new applications on Google Cloud from start to finish.
- The Build Series: Optimize and scale existing deployments to reach your target audiences.
- The Grow Series: Grow and attain scale with deployments on Google Cloud.
Additionally, at Google we have the Google for Startups Cloud Program, which is designed to help your business get off the ground and enable a sustainable growth plan for the future. The start of the Build Series delineates the benefits of the program, the application process, and more to help your business get started on Google Cloud.
A quick recap of the Build Series
Once you have applied for the Google for Startups Cloud Program, there’s so much to explore and try out on Google Cloud.
Figuring out a rapid but solid application development process can be key to many businesses in reducing time to market. Furthermore, learning what database to use to handle application data can be tricky. Deep dive into our Firestore video which walks through how Firestore can help you unlock application innovation with simplicity and speed.
We then move on to a deep dive into BigQuery and how it can help businesses. BigQuery is designed to support analysis over petabytes of data regardless of whether it’s structured or unstructured. This video is the goto video for getting started on BigQuery!If you are someone looking to run your Spark and Hadoop jobs faster and on the cloud, look to Dataproc. To learn more about Dataproc and how this has helped other customers with their Hadoop clusters, click the video below to learn all things Dataproc related.
Next, we find out what Dataflow can bring to your business; some advantages, sample architectures, demos on the console, and how other customers are using Dataflow.
We also talked about Machine Learning, starting from selecting the right ML solution to Machine Learning APIs on cloud to exploring Vertex AI. Following that we look into API management in Google Cloud and how Apigee helps operate your APIs with enhanced scale, security, and automation.
We ended the series with the last two episodes focusing around security deep-dive and using Cloud Tasks and Cloud Scheduler.
Coming up next – The Grow Series
Dive into the next chapter of this multi-series, with our upcoming Grow Series, where we will be focusing on growing and attaining scale with deployments on Google Cloud.
Check out our website and join us by checking out the video series on the Google Cloud Tech channel, and subscribe to stay up to date.
See you in the cloud!

The Secret Behind How ATB Reduced Strategic Planning Time by 50 Percent
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8:30 Minutes
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ATB Financial (ATB) operates in a highly competitive financial services space, with competitors ranging from big banks to financial technology startups, ready to grab a slice of the provincial market share. To retain its competitive advantage in an industry primed for disruption, ATB took an active role in its evolution by intentionally transforming the way banking products and services could be delivered. Through this bold transformation, paired with customer-obsession, ATB is primed to make good on its commitment to deliver happiness to its customers by being more than a bank.
To address its goals, ATB launched a new initiative called “Work Reimagined” powered by G Suite, with the aim of helping employees save time, make decisions faster, and spend more time with customers to drive happiness. However, to succeed, ATB needed to equip its distributed, mobile workforce with modern productivity tools that would simplify employee communication and collaboration.
Remote employees often experienced connectivity and performance challenges with the corporate VPN, limiting their productivity. At the same time, legacy office tools did not foster innovation and often slowed business processes, delaying the company’s ability to deliver new services and respond to customer needs.
“We wanted productivity tools that would allow us to make time richer for team members in support of our customers and achieve 10x improvements rather than small gains. We chose G Suite because it enables employees to think and work differently,” says Lorne Rubis, Chief Evangelist, ATB Financial.
Tau VMs Joins Google Cloud to Offer Cost-effective Performance of Scale-out Workloads

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Scale-out workloads demand the best combination of performance and price to bring down the cost of delivering applications, all while providing an excellent user experience. We are excited to announce a new virtual machine (VM) family, Tau VMs, coming to Google Cloud. Tau VMs extend Compute Engine’s VM offerings with a new option optimized for cost-effective performance of scale-out workloads.
T2D, the first instance type in the Tau VM family, is based on 3rd Gen AMD EPYCTM processors and leapfrogs the VMs for scale-out workloads of any leading public cloud provider available today, both in terms of performance and workload total cost of ownership (TCO). The x86 compatibility provided by these AMD EPYC processor-based VMs gives you market-leading performance improvements and cost savings, without having to port your applications to a new processor architecture.
As illustrated below, Tau VMs offer 56% higher absolute performance and 42% higher price-performance (est. SPECrate2017_int_base) compared to general-purpose VMs from any of the leading public cloud vendors.


SPECrate is a trademark of the Standard Performance Evaluation Corporation. More information available at www.spec.org

What our customers and partners are saying
Snap
“At Snap, it is critical for our business to continue improving our scale-out compute infrastructure for key Snapchat capabilities like AR, Lenses, Spotlight and Maps,” said Cody Powell, Senior Engineering Manager, Snap Inc. “We were impressed when we tested Google Cloud’s new Tau VMs with Google Kubernetes Engine. While it’s early days, we believe we can gain double digits in infrastructure performance improvements for key workloads—enabling us to do more with less and invest even more in new features for our amazing Snapchat community.”
Twitter
“High performance at the right price point is a critical consideration as we work to serve the global public conversation,” said Nick Tornow, Platform Lead, Twitter. “We are excited by initial tests that show potential for double digit performance improvement. We are collaborating with Google Cloud to more deeply evaluate benefits on price and performance for specific compute workloads that we can realize through use of the new Tau VM family.”
DoiT
“DoiT partners with leading cloud vendors who are focused on growth and cost optimization,” said Yoav Toussia-Cohen, CEO, DoiT International. “In our preliminary testing of Google’s new Tau VMs with the Coremark benchmark, we were thrilled to see the incredible performance at 50% better than a comparable ARM-based offering from another leading public cloud. With Tau VMs, Google Cloud has set a new bar for price-performance, making the cloud even more accessible to digital-native companies. We are excited to bring Google’s Tau VMs to our joint customers.”
Designed for demanding scale-out workloads
Tau VMs bring the benefit of Google’s long-standing experience engineering platforms for scale-out workloads to our customers. They come in multiple predefined VM shapes, with up to 60vCPUs per VM, and 4GB of memory per vCPU. They offer up to 32 Gbps networking bandwidth and a wide range of network attached storage options, making Tau VMs ideal for scale-out workloads including web servers, containerized microservices, data-logging processing, media transcoding, and large-scale Java applications.
Google Kubernetes Engine support
Google Kubernetes Engine (GKE) is the de facto standard for organizations looking for advanced container orchestration, delivering the highest levels of reliability, security, and scalability. GKE supports Tau VMs on day 1, helping you optimize price-performance for your containerized workloads. You can add Tau VMs to your GKE clusters by specifying the T2D machine type in your GKE node-pools.
Pricing
Tau VMs will be priced to support significant TCO and price-performance improvements for your cloud applications. A 32vCPU VM with 128GB RAM will be priced at $1.3520 per hour for on-demand usage in us-central1.
Coming soon to a Google Cloud region near you
If you are interested in trying out T2D VMs when they become available in Q3 2021 please sign-up here.
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