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2,602 Uses of AI for Social Good, and What We Learned from Them

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For the past few years, we’ve applied core Google AI research and engineering to projects with positive societal impact, including forecasting floods, protecting whales and predicting famine. Artificial intelligence has incredible potential to address big social, humanitarian and environmental problems, but in order to achieve this potential, it needs to be accessible to organizations already making strides in these areas. So, the Google AI Impact Challenge, which kicked off in October 2018, was our open call to organizations around the world to submit their ideas for how they could use AI to help address societal challenges.
“Accelerating social good with artificial intelligence” sheds light on the range of organizations using AI to address big problems. It also identifies several trends around the opportunities and challenges related to using AI for social good. Here are some of the things we learned—check out the report for more details.
AI is globally relevant
We received 2,602 applications from six continents and 119 countries, with projects addressing a wide range of issue areas, from education to the environment. Some of the applicants had experience with AI, but 55 percent of not-for-profit organizations and 40 percent of for-profit social enterprises reported no prior experience with AI.

Similar projects can benefit from shared resources
When we reviewed all the applications, we saw that many people are trying to tackle the same problems and are even using the same approaches to do so. For example, we received more than 30 applications proposing to use AI to identify and manage agricultural pests. The report includes a list of common project submissions, which will hopefully encourage people to collaborate and share resources with others working to solve similar problems.
You don’t need to be an expert to use AI for social good
AI is becoming more accessible as new machine learning libraries and other open-source tools, such as Tensorflow and ML Kit, reduce the technical expertise required to implement AI. Organizations no longer need someone with a deep background in AI, and they don’t have to start from scratch. More than 70 percent of submissions, across all sectors and organization types, used existing AI frameworks to tackle their proposed challenge.
Successful projects combine technical ability with sector expertise
Few organizations had both the social sector and AI technical expertise to successfully design and implement their projects from start to finish. The most comprehensive applications established partnerships between nonprofits with deep sector expertise, and academic institutions or technology companies with technical experience.
ML isn’t the only answer
Some problems can be addressed by using alternative methods to AI—and result in faster, simpler and cheaper execution. For example, several organizations proposed using machine learning to match underserved populations to legal knowledge and tools. While AI could be helpful, similar results could be achieved through a well-designed website. While we’ve seen the impact AI can have in solving big problems, you shouldn’t rule out more simple approaches as well.
Global momentum around AI for social good is growing—and many organizations are already using AI to address a wide array of societal challenges. As more social sector organizations recognize AI’s potential, we all have a role to play in supporting their work for a better world.
Google Cloud expands availability of enterprise-ready generative AI

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Generative AI continues to develop at a blistering pace, making it more important than ever that organizations have access to enterprise-ready capabilities to help them leverage this disruptive technology.
Harnessing the power of decades of Google’s research, innovation, and investment in AI, Google Cloud continues to make generative AI available with baked-in security, data governance, and scalability across the board.
To this end, last month, we announced the general availability of Generative AI support on Vertex AI, giving our customers the ability to access powerful foundation models from Google Research and tools for customizing and applying them.
Today we are announcing the general availability (GA) of four important foundation models for Vertex AI. These include Imagen, PaLM 2 for Chat, Codey, and Chirp. For each of these models, organizations can access APIs on Model Garden and do prompt design and tuning on Generative AI Studio.
- Imagen includes four key features:
- Image generation for creating studio-grade images at scale
- Image editing to edit generated or existing images via text prompts
- Image captioning for creating captions of images at scale
- Visual Question & Answering (VQA) for interacting with, analyzing, and explaining images
- PaLM 2 for Chat follows the general availability of PaLM 2 for Text in June
- Codey supports code generation, completion, and code chat
- Chirp supports multilingual Speech AI
We’re also announcing Multimodal Embeddings API in preview, which lets customers combine the power of Vertex AI’s generative AI models with their proprietary data, to generate embeddings, or interchangeable vector representations, of their text and image data. These capabilities can enable data science teams to deliver a variety of downstream tasks such as image classification, content recommendations, and visual search.
In this blog post, we’ll explore what your organization can do with these powerful models and how Vertex AI provides the enterprise-ready capabilities you can use to get up and running with generative AI.
Helping to drive enterprise value from Generative AI models
Powerful models are the foundation of generative AI, but the software, tools, and infrastructure that surround these models are equally important for enterprise adoption. Organizations face challenges not only accessing these models, but also integrating AI while maintaining protection over intellectual property, adhering to regulations around data security and privacy, and ensuring models and applications are safe to use. Many organizations also want to use generative AI without incurring large costs or managing huge clusters.
We help address these challenges head-on with Vertex AI’s platform capabilities for scalable application integration, purpose-built AI infrastructure, secure and private data customization, and responsible use of this technology.
Let’s see how each of these pillars can help your organization.
Access models to build production-ready generative applications
Vertex AI can make it easy to access foundation models, as today’s model announcements attest. While models are an inextricable part of generative AI, the software that helps enterprises use this technology is equally important—which is why Vertex AI also offers a range of tools for tuning, deploying, monitoring, and maintaining models, so you can build differentiated applications using your own data.
Turning to today’s announcements, in May we announced Imagen, our foundation model for image generation. Now, we are excited to announce Imagen is generally available with an allowlist (i.e., approved access via your sales representative), letting onboarded customers start using image generation and editing capabilities. Visual Q&A and Captioning for production workloads are also generally available for all customers. Visual Q&A provides new ways to engage with image-based data like retail products or image libraries. This new capability can give you answers to questions about an image, helping you analyze large amounts of data quickly, and it can even help the visually impaired understand images or graphs that they wouldn’t be able to otherwise. Captioning, meanwhile, can make it easy to generate relevant descriptions for your images. Captions can help with indexing and searching, as well as assigning image descriptions to product listings on eCommerce websites.
“Imagen is beginning to power key capabilities within Omni, Omnicom’s open operating system, that will enable 17,000+ trained and certified users to create audience-driven customized images in minutes. Imagen has been instrumental in offering a scalable platform for image generation and customization. Integrating it into our platform allows us to expand the scope of audience-powered creative inspiration, at a scale that wasn’t previously possible,” said Art Schram, Annalect Chief Product Officer at Omnicom. “We’re starting to adopt the latest features like styles and fine tuning, and engineering data-driven prompts. We look forward to continuing to provide our users relevant visual inspiration in a responsible way.”
“The latest improvements in Imagen’s product preservation capabilities are a perfect match for Typeface’s focus on personalized AI for brands,” explained Vishal Sood, Head of Product at Typeface. “By combining Google Vertex AI’s Imagen with Typeface’s brand-personalized AI, we are able to help enterprises to create 10x personalized content in a fraction of time.”
Google Shopping recently built an application called Product Studio using Imagen on Vertex AI. Product Studio can enable merchants to create rich product images quickly and easily, at a fraction of the time it takes to do professional product photo shoots. “We’re excited about the feedback we’re getting from merchants in our early pilots, who say that Product Studio, which leverages Imagen on Vertex AI, helps them generate and publish lifestyle product photos directly to their product catalogs,” says Jeff Harrell, Google’s Senior Director of Product Management for Merchant Shopping.
Announced in May, PaLM 2 is a family of models that power dozens of Google products, including Bard and Duet AI in Google Cloud. With the PaLM 2 for Chat model, now generally available, you can leverage Google’s PaLM’s variety of abilities for multi-turn chat applications, such as shopping assistants, customer support agents, and more.
ThoughtSpot, provider of a widely-adopted business intelligence platform, is using PaLM 2 to build a new feature in ThoughtSpot for Google Sheets called “AI Explain,” which can instantly generate explanations of charts, visuals, and anomalies, and will launch new conversational AI and ML-enabled predictive forecasting capabilities into its analytics platform.
With Codey, your organization’s developers can accelerate a wide variety of coding tasks, helping to empower them to work efficiently and close skills gaps. The model enables not only code completion and code generation capabilities, but also chat to help with debugging, documentation, learning new concepts, and more. Since launching in preview in May, we’ve added additional programming languages including Go, Google Standard SQL, Java, Javascript, Python, and Typescript. We’ve also improved the quality of code responses and increased serving capacity, enabling your developers with the right tools to enter the era of generative engineering.
“Security and privacy are key to incorporating AI into the software development lifecycle,” said David DeSanto, Chief Product Officer at GitLab. “GitLab leverages Vertex AI to deliver new, AI-powered features with a privacy-first approach, including the ability to run our own models and leverage Codey foundation models built on top of PaLM 2. The GitLab DevSecOps platform empowers organizations to harness the benefits of AI for faster software delivery, while ensuring their data, intellectual property, and source code are protected.”
Originally released in May in preview, Chirp is a version of our 2 billion-parameter speech model, which was trained on millions of hours of audio and supports over 100 languages. Chirp achieves 98% accuracy on English and relative improvement of up to 300% in languages with less than 10 million speakers. Whether the use case involves customer support, transcriptions, or voice control, Chirp can help your organization communicate with customers and constituents inclusively, by engaging audiences in their native languages.
Last but not least, our Multimodal Embeddings API, now in preview, can unlock an array of new applications, such as image and text-based recommendations, by enabling the processing of text and images interchangeably. This capability complements our Text Embeddings API, which became generally available in June, and remains a recommended choice for those with fully text-based use cases. Multimodal Embeddings API makes it possible to categorize images and text together and can be crucial for use cases like retail recommendation systems that can provide relevant outputs from both images of products and text descriptions.
Match generative AI with infrastructure
Beyond access to models and tools for building generative AI apps, you need infrastructure to make sure your apps can scale and reliably perform — ideally without running into daunting compute costs or management overhead that distracts your technical talent from building innovative products. Google Cloud offers the choice and power to run smaller models running finite tasks at the lowest latency levels, as well as to run large models capable of cutting-edge experiments.
As our large language model customers are looking to scale up their projects and applications using our models, they often need assurances that their requests will be serviced with acceptable performance. This is especially critical for delivering real-time applications where customer service is paramount. Starting in August, Vertex AI will support provisioned, dedicated generative AI capacity that can deliver guaranteed throughput. This feature can be especially beneficial to customers who have a high volume of sustained workloads.
Leverage generative AI while protecting data and privacy
One capability enabled by Google Cloud is the ability to customize models using your own data. Vertex AI can help customers keep their data protected, secure, and private. When a company tunes a foundation model in Vertex AI, private data, model outputs, and prompts can be kept private, and they are never used in the foundation model training corpus. We recently published a whitepaper, “Adaptation of Large Foundation Models,” which outlines how we help protect customer data.
Auditability and compliance are essential to helping ensure the security and privacy of customer data. We also engage in comprehensive GDPR privacy efforts, including our transparency commitments for customer data usage and the support for our customer’s Data Protection Impact Assessments (DPIAs). Now, we’re excited to support HIPAA compliance for many of our generally available models on Vertex AI, so that healthcare and life science customers with whom we have a Business Associate Agreement can run workloads with Protected Health Information (PHI) data on Google Cloud.
Innovate responsibly
Our AI Principles put beneficial use, user safety, and avoidance of harms above business outcomes and are embedded in how we develop our AI products. We’ve conducted extensive reviews on our generative AI products to identify potential risks and have developed guardrails to mitigate these impacts. For example, to address concerns around safety, we’ve implemented safety filters for bias, toxicity, and other harmful content. We also equip our customers with the tools they need to help reduce risk within their applications and provide recommendations to help navigate responsible AI.
Bring the power of generative AI to your organization
With both a wide selection of foundation models and extensive, enterprise-grade platform capabilities, Vertex AI continues to unlock ways for your business or organization to access foundation models, tune them on your proprietary data, and leverage them for differentiated apps and digital experiences. To take the next step, visit our product page or reach out to our sales representatives to gain access to our latest capabilities.
4 Methods How AI/ML Boosts Innovation and Reduces Costs

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“Cloud Wisdom Weekly: for tech companies and startups” is a new blog series we’re running this fall to answer common questions our tech and startup customers ask us about how to build apps faster, smarter, and cheaper. In this installment, we explore how to leverage artificial intelligence (AI) and machine learning (ML) for faster innovation and efficient operational growth.
Whether they’re trying to extract insights from data, create faster and more efficient workflows via intelligent automation, or build innovative customer experiences, leaders at today’s tech companies and startups know that proficiency in AI and ML is more important than ever.
AI and ML technologies are often expensive and time-consuming to develop, and the demand for AI and ML experts still largely outpaces the existing talent pool. These factors put pressure on tech companies and startups to allocate resources carefully when considering bringing AI/ML into their business strategy. In this article, we’ll explore four tips to help tech companies and startups accelerate innovation and reduce costs with AI and ML.
4 tips to accelerate innovation and reduces costs with AI and ML
Many of today’s most innovative companies are creating services or products that couldn’t exist without AI—but that doesn’t mean they’re building their AI and ML infrastructure and pipelines from scratch. Even for startups whose businesses don’t directly revolve around AI, injecting AI into operational processes can help manage costs as the company grows. By relying on a cloud provider for AI services, organizations can unlock opportunities to energize development, automate processes, and reduce costs.
1. Leverage pre-trained ML APIs to jumpstart product development
Tech companies and startups want their technical talent focused on proprietary projects that will make a difference to the business. This often involves the development of new applications for an AI technology, but not necessarily the development of the AI technology itself. In such scenarios, pre-trained APIs help organizations quickly and cost-effectively establish a foundation on which higher-value, more differentiated work can be layered.
For example, many companies building conversational AI into their products and services leverage Google Cloud APIs such as Speech-to-Text and Natural Language. With these APIs, developers can easily integrate capabilities like transcription, sentiment analysis, content classification, profanity filtering, speaker diarization, and more. These powerful technologies help organizations focus on creating products rather than having to build the base technologies.
See this article for examples of why tech companies and startups have chosen Google Cloud’s Speech APIs for use cases that range from deriving customer insights to giving robots empathetic personalities. For an even deeper dive, see
- our AI product page to explore other APIs, including Translation, Vision, and more;
- and the Google Cloud Skills Boost for ML APIs.
2. Use managed services to scale ML development and accelerate deployment of models to production
Pre-trained models are extremely useful, but in many cases, tech companies and startups need to create custom models to either derive insights from their own data or to apply new use cases to public data. Regardless of whether they’re building data-driven products or generating forecasting models from customer data, companies need ways to accelerate the building and deployment of models into their production environments.
A data scientist typically starts a new ML project in a notebook, experimenting with data stored on the local machine. Moving these efforts into a production environment requires additional tooling and resources, including more complicated infrastructure management. This is one reason many organizations struggle to bring models into production and burn through time and resources without moving the revenue needle.
Managed cloud platforms can help organizations transition from projects to automated experimentation at scale or the routine deployment and retraining of production models. Strong platforms offer flexible frameworks, fewer lines of code required for model training, unified environments across tools and datasets, and user-friendly infrastructure management and deployment pipelines.
At Google Cloud, we’ve seen customers with these needs embrace Vertex AI, our platform for accelerating ML development, in increasing numbers since it launched last year. Accelerating time to production by up to 80% compared to competing approaches, Vertex AI provides advanced end-to-end ML Ops capabilities so that data scientists, ML engineers, and developers can contribute to ML acceleration. It includes low-code features, like AutoML, that make it possible to train high performing models without ML expertise.
Over the first half of 2022, our performance tests found that the number of customers utilizing AI Workbench increased by 25x. It’s exciting to see the impact and value customers are gaining with Vertex AI Workbench, including seeing it help companies speed up large model training jobs by 10x and helping data science teams improve modeling precision from the 70-80% range to 98%.
If you are new to Vertex AI, check out this video series to learn how to take models from prototype to production. For deeper dives, see
- this article about Vertex AI’s role in an ambitious project to measure climate change with AI;
- BigQuery has built-in Machine Learning (ML) and Analytics that you can use to create no-code predictions using just SQL queries.
- this blog about how Vertex AI and BigQuery work together to make data analysis easier and more powerful;
- and this blog about Example-based explanations, one of our most recent updates to make model iteration more intuitive and efficient.
3. Harness the cloud to match hardware to use cases while minimizing costs and management overhead
ML infrastructure is generally expensive to build, and depending on the use case, specific hardware requirements and software integrations can make projects costly and complicated at scale. To solve for this, many tech companies and startups look to cloud services for compute and storage needs, attracted by the ability to pay only for resources they use while scaling up and down according to changing business needs.
At Google Cloud, customers share that they need the ability to optimize around a variety of infrastructure approaches for diverse ML workloads. Some use Central Processing Units (CPUs) for flexible prototyping. Others leverage our support for NVIDIA Graphics Processing Units (GPUs) for image-oriented projects and larger models, especially those with custom TensorFlow operations that must run partially on CPUs. Some choose to run on the same custom ML processors that power Google applications—Tensor Processing Units (TPUs). And many use different combinations of all of the preceding.
Beyond matching use cases to the right hardware and benefiting from the scale and operational simplicity of a managed service, tech companies and startups should explore configuration features that help further control costs. For example, Google Cloud features like time-sharing and multi-instance capabilities for GPUs — as well as features like Vertex AI Training Reduction Server — are built to optimize GPU costs and usage.
Vertex AI Workbench also integrates with the NVIDIA NGC catalog for deploying frameworks, software development kits and Jupyter Notebooks with a single click—another feature that, like Reduction Server, speaks to the ways organizations can make AI more efficient and less costly via managed services.
4. Implement AI for operations
Besides using pre-trained APIs and ML model development to develop and deliver products, startup and tech companies can improve operational efficiency, especially as they scale, by leveraging AI solutions built for specific business and operational needs, like contract processing or customer service.
Google Cloud’s DocumentAI products, for instance, apply ML to text for use cases ranging from contract lifecycle management to mortgage processing. For businesses whose customer support needs are growing, there’s Contact Center AI, which helps organizations build intelligent virtual agents, facilitate handoffs as appropriate between virtual agents and human agents, and generate insights from call center interactions. By leveraging AI to help manage operational processes, startups and tech companies can allocate more resources to innovation and growth.
Next steps toward an intelligent future
The tips in this article can help any tech company or startup find ways to save money and boost efficiency with AI and ML. You can learn more about these topics by registering for Google Cloud Next, kicking off October 11, where you’ll hear Google Cloud’s latest AI news, discussions, and perspectives—in the meantime, you can also dive into our Vertex AI quickstarts and BigQuery ML tutorials. And for the latest on our work with tech companies and startups, be sure to visit our Startups page.
Unlocking Data Value: Latest Data Platforms and Announcements at the Next 21

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Today at Google Cloud Next we are announcing innovations that will enable data teams to simplify how they work with data and derive value from it faster. These new solutions will help organizations build modern data architectures with real-time analytics to power innovative, mission-critical, data-driven applications.
Too often, even the best minds in data are constrained by ineffective systems and technologies. A recent study showed that only 32% of companies surveyed gained value from their data investments. Previous approaches have resulted in difficult to access, slow, unreliable, complex, and fragmented systems.
At Google Cloud, we are committed to changing this reality by helping customers simplify their approach to data to build their data clouds. Google Cloud’s data platform is simply unmatched for speed, scale, security, and reliability for any size organization with built-in, industry-leading machine learning (ML) and artificial intelligence (AI), and an open standards-based approach.
Vertex AI and data platform services unlock rapid ML modeling
With the launch of Vertex AI in May 2021, we empowered data scientists and engineers to build reliable, standardized AI pipelines that take advantage of the power of Google Cloud’s data pipelines. Today, we are taking this a step further with the launch of Vertex AI Workbench, a unified user experience to build and deploy ML models faster, accelerating time-to-value for data scientists and their organizations. We’ve integrated data engineering capabilities directly into the data science environment, which lets you ingest and analyze data, and deploy and manage ML models, all from a single interface.
Data scientists can now build and train models 5X faster on Vertex AI than on traditional notebooks. This is primarily enabled by integrations across data services (like Dataproc, BigQuery, Dataplex, and Looker), which significantly reduce context switching. The unified experience of Vertex AI let’s data scientists coordinate, transform, secure and monitor Machine Learning Operations (MLOps) from within a single interface, for their long-running, self-improving, and safely-managed AI services.
“As per IDC’s AI StrategiesView 2021, model development duration, scalable deployment, and model management are three of the top five challenges in scaling AI initiatives,” said Ritu Jyoti, Group Vice President, AI and Automation Research Practice at IDC. “Vertex AI Workbench provides a collaborative development environment for the entire ML workflow – connecting data services such as BigQuery and Spark on Google Cloud, to Vertex AI and MLOps services. As such, data scientists and engineers will be able to deploy and manage more models, more easily and quickly, from within one interface.”
Ecommerce company, Wayfair, has transformed its merchandising capabilities with data and AI services. “At Wayfair, data is at the center of our business. With more than 22 million products from more than 16,000 suppliers, the process of helping customers find the exact right item for their needs across our vast ecosystem presents exciting challenges,” said Matt Ferrari, Head of Ad Tech, Customer Intelligence, and Machine Learning; Engineering and Product at Wayfair. “From managing our online catalog and inventory, to building a strong logistics network, to making it easier to share product data with suppliers, we rely on services including BigQuery to ensure that we are able to access high-performance, low-maintenance data at scale. Vertex AI Workbench and Vertex AI Training accelerate our adoption of highly scalable model development and training capabilities.”
BigQuery Omni: Breaking data silos with cross-cloud analytics and governance
Businesses across a variety of industries are choosing Google Cloud to develop their data cloud strategies and better predict business outcomes — BigQuery is a key part of that solution portfolio. To address complex data management across hybrid and multicloud environments, this month we are announcing the general availability of BigQuery Omni, which allows customers to analyze data across Google Cloud, AWS, and Azure. Healthcare provider, Johnson and Johnson was able to combine data in Google Cloud and AWS S3 with BigQuery Omni without needing data to migrate.
This flexible, fully-managed, cross-cloud analytics solution allows you to cost-effectively and securely answer questions and share results from a single pane of glass across your datasets, wherever you are. In addition to these multicloud capabilities, Dataplex will be generally available this quarter to provide an intelligent data fabric that enables you to keep your data distributed while making it securely accessible to all your analytics tools.
Spark on Google Cloud simplifies data engineering
To help make data engineering even easier, we are announcing the general availability of Spark on Google Cloud, the world’s first autoscaling and serverless Spark service for the Google Cloud data platform. This allows data engineers, data scientists, and data analysts to use Spark from their preferred interfaces without data replication or custom integrations. Using this capability, developers can write applications and pipelines that autoscale without any manual infrastructure provisioning or tuning. This new service makes Spark a first class citizen on Google Cloud, and enables customers to get started in seconds and scale infinitely, regardless if you start in BigQuery, Dataproc, Dataplex, or Vertex AI.
Spanner meets PostgreSQL: global, relational scale with a popular interface
We’re continuing to make Cloud Spanner, our fully managed, globally scalable, relational database, available to more customers now with a PostgreSQL interface, now in preview. With this new PostgreSQL interface, enterprises can take advantage of Spanner’s unmatched global scale, 99.999% availability, and strong consistency using skills and tools from the popular PostgreSQL ecosystem.
This interface supports Spanner’s rich feature set that uses the most popular PostgreSQL data types and SQL features to reduce the barrier to entry for building transformational applications. Using the tools and skills they already have, developer teams gain flexibility and peace of mind because the schemas and queries they build against the PostgreSQL interface can be easily ported to another Postgres environment. Complete this form to request access to the preview.
Our commitment to the PostgreSQL ecosystem has been long standing. Customers choose Cloud SQL for the flexibility to run PostgreSQL, MySQL and SQL Server workloads. Cloud SQL provides a rich extension collection, configuration flags, and open ecosystem, without the hassle of database provisioning, storage capacity management, or other time-consuming tasks.
Auto Trader has migrated approximately 65% of their Oracle footprint to Cloud SQL, which remains a strategic priority for the company. Using Cloud SQL, BigQuery, and Looker to facilitate access to data for their users, and with Cloud SQL’s fully managed services, Auto Trader’s release cadence has improved by over 140% (year-over-year), enabling an impressive peak of 458 releases to production in a single day.
Looker integrations make augmented analytics a reality
We are announcing a new integration between Tableau and Looker that will allow customers to operationalize analytics and more effectively scale their deployments with trusted, real-time data, and less maintenance for developers and administrators. Tableau customers will soon be able to leverage Looker’s semantic model, enabling new levels of data governance while democratizing access to data. They will also be able to pair their enterprise semantic layer with Tableau’s leading analytics platform. The future might be uncertain, but together with our partners we can help you plan for it.
We remain committed to developing new ways to help organizations go beyond traditional business intelligence with Looker. In addition to innovating within Looker, we’re continuing to integrate within other parts of Google Cloud. Today, we are sharing new ways to help customers deliver trusted data experiences and leverage augmented analytics to take intelligent action.
First, we’re enabling you to democratize access to trusted data in tools where you are already familiar. Connected Sheets already allows you to interactively explore BigQuery data in a familiar spreadsheet interface and will soon be able to leverage the governed data and business metrics in Looker’s semantic model. It will be available in preview by the end of this year.
Another integration we’re announcing is Looker’s Solution for Contact Center AI, which helps you gain a deeper understanding and appreciation of your customers’ full journey by unlocking insights from all of your company’s first-party data, such as contextualizing support calls to make sure your most valuable customers receive the best service.
We’re also sharing the new Looker Block for Healthcare NLP API, which provides simplified access to intelligent insights from unstructured medical text. Compatible with Fast Healthcare Interoperability Resources (FHIR), healthcare providers, payers, and pharma companies can quickly understand the context and relationships of medical concepts within the text, and in turn, can begin to link this to other clinical data sources for additional AI and ML actions.
Bringing the best of Google together with Google Earth Engine and Google Cloud
We are thrilled to announce the preview of Google Earth Engine on Google Cloud. This launch makes Google Earth Engine’s 50+ petabyte catalog of satellite imagery and geospatial data sets available for planetary-scale analysis. Google Cloud customers will be able to integrate Earth Engine with BigQuery, Google Cloud’s ML technologies, and Google Maps Platform. This gives data teams a way to better understand how the world is changing and what actions they can take — from sustainable sourcing, to saving energy and materials costs, to understanding business risks, to serving new customer needs.
For over a decade, Earth Engine has supported the work of researchers and NGOs from around the world, and this new integration brings the best of Google and Google Cloud together to empower enterprises to create a sustainable future for our planet and for your business.
At Google Cloud, we are deeply grateful to work with companies of all sizes, and across industries, to build their data clouds. Join my keynote session to hear how organizations are leveraging the full power of data, from databases to analytics that support decision making to AI and ML that predict and automate the future. We’ll also highlight our latest product innovations for BigQuery, Spanner, Looker, and Vertex AI.
I can’t wait to hear how you will turn data into intelligence and look forward to connecting with you.
Google Dataflow Named Leader in The 2021 Forrester Wave™: Streaming Analytics

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We are excited to announce that Google has been named a Leader in The Forrester Wave™: Streaming Analytics, Q2 2021 report. Thank you to our strong community of customers and partners for working with us to deliver a customer focused product. We believe Forrester’s recognition is an acknowledgement of our leadership across an integrated set of capabilities that rely on data to drive transformation. We were also honored to be named a leader in The Forrester Wave™: Cloud Data Warehouse, Q1 2021.
Forrester gave Dataflow a score of 5 out of 5 across 12 different criteria and according to the report: “Google Cloud Dataflow has strengths in data sequencing, advanced analytics, performance, and high-availability. Google Dataflow’s sweet spot is for enterprises that have a preponderance of real-time data generated on Google Cloud Platform or wish to simplify all data processing by using a single platform that unifies both streaming and batch jobs.”
Harnessing the power of real-time data
The speed with which businesses are able to respond to change is the difference between those that successfully navigate the future and those that get left behind. In order to accelerate their digital transformation, reimagine their business and leverage the power of real-time data, today’s data leaders require a streaming analytics platform that provides both depth and breadth.
Cloud Pub/Sub and Cloud Dataflow, based on more than a decade of experience in internet scale systems for Google’s own needs, provide customers with a reliable, scalable, performant platform. In addition, we’ve designed these products for ease of use to make streaming analytics accessible to more users, which is why customers such as Sky and others from across all industries use Dataflow to run streaming analytics workloads.
5 out of 5 across key streaming analytics criteria
While Forrester gave Dataflow a score of 5 out of 5 in 12 criteria, the product achieved the highest possible scores in areas that are top of mind for our customers.

We continue to be focused on solving problems that matter to you. For example, just in the last month we announced Dataflow Prime and Auto Sharding for BigQuery – two new auto tuning capabilities that bring efficiency and simplicity to your streaming pipelines.
Dataflow achieves highest score possible in strategy
With Google, organizations gain an industry leading product and a partner that has the vision and strategy to help you tackle new business challenges and provide delightful experiences to your customers.

In summary, we are honored to be a Leader in The Forrester Wave™, Streaming Analytics, and look forward to continuing to innovate and partner with you on your digital transformation journey.
Download the full report: The Forrester Wave™: Streaming Analytics, Q2 2021 and check out these smart analytics reference patterns. To learn more about Dataflow, visit our website and get to know the product by taking an interactive tutorial. You can also watch recordings from the Data Cloud Summit event (May 2021), where we provided an in-depth view of new product innovations in Dataflow and other data analytics products.
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Vertex AI launched with the premise “one AI platform, every ML tool you need.” Let’s talk about how Vertex AI streamlines modeling universally for a broad range of use cases. The overall purpose of Vertex AI is to simplify modeling so that enterprises can fast track their innovation, accelerate time to market,
Speech Analytics and AI: Leverage Every Customer Interaction as a Data Point
Contact centers can transform customer experience using AI-driven speech analytics to evaluate every customer interaction and use it as a 'data point' to identify key patterns, enquiries, pain points, reviews and feedback to enhance customer experience with real-time, personalized recommendations. Knowlarity's AI-based cloud telephony solutions for businesses built with Google

Takeaways from Forrester’s Cloud Data Warehouse Q1 2021 Report
Cloud data warehouse (CDW) solutions have transformed the delivery of modern analytics and are known to have the capabilities to provision data warehouse of any size in a matter of minutes, autotune queries, scale resources including compute and storage on demand and auto-upgrade to the latest version. As the need







