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Replacing Oracle with Cloud Spanner: What Optiva Learnt
Optiva is a Canada-based provider of business support system (BSS) and Operations Support Systems (OSS) software and services to the telecommunications vertical.
Optiva sought to improve its product offering. In the way were very tough challenges including a need for accuracy, the need to deal with very high volumes, the need for low latency.
So they looked at the market. And just by chance, they saw a Cloud Spanner press release.” And so we were looking. We were like: what can we do? How can we make this 10 times faster. And we read the Spanner press release, and we’re like: are you kidding me? This is our dream come true. We have a perfect database that can handle the transactional volume. It’s distributed, it’s consistent, multiple writings, like synchronized writing across 1,000 servers. It’s exactly what we needed to replace big bad Oracle,” says Danielle Roystone, CEO of Optiva.

To hear the entire story, watch the video!
Discover Latest Resources on Google Cloud’s Datasets Solution

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Editor’s note: With Google Cloud’s datasets solution, you can access an ever-expanding resource of the newest datasets to support and empower your analyses and ML models, as well as frequently updated best practices on how to get the most out of any of our datasets. We will be regularly updating this blog with new datasets and announcements, so be sure to bookmark this link and check back often.
August 2021
New dataset: Google Cloud Release Notes
- Looking for a new way to access Google Cloud Release Notes besides the docs, the XML feed, and Cloud Console? Check out the Google Cloud Release Notes dataset. With up-to-date release notes for all generally available Google Cloud products, this dataset allows you to use BigQuery to programmatically analyze release notes across all products, exploring security bulletin updates, fixes, changes, and the latest feature releases.
- Access the dataset

July 2021
Best practice: Use Google Trends data for common business needs
- The Google Trends dataset represents the first time we’re adding Google-owned Search data into Datasets for Google Cloud. The Trends data allows users to measure interest in a particular topic or search term across Google Search, from around the United States, down to the city-level. You can learn more about the dataset here, and check out the Looker dashboard here! These tables are super valuable in their own right, but when you blend them with other actionable data you can unlock whole new areas of opportunity for your team. To learn how to make informed decisions with Google Trends data, keep reading.
- Access the dataset
New dataset: COVID-19 Vaccination Search Insights
- With COVID-19 vaccinations being a topic of interest around the United States, this dataset shows aggregated, anonymized trends in searches related to COVID-19 vaccination and is intended to help public health officials design, target, and evaluate public education campaigns. Check out this interactive dashboard to explore searches for COVID-19 vaccination topics by region.
- Access the dataset

June 2021
New dataset: Google Diversity Annual Report 2021
- Since 2014, Google has disclosed data on the diversity of its workforce in an effort to bring candid transparency to the challenges technology companies like Google face in recruitment and retention of underrepresented communities. In an effort to make this data more accessible and useful, we’ve loaded it into BigQuery for the first time ever. To view Google’s Diversity Annual Report and learn more, check it out.
- Access the dataset

New dataset: Google Trends Top 25 Search terms
- The most popular and surging Google Search terms are now available in BigQuery as a public dataset. View the Top 25 and Top 25 rising queries from Google Trends from the past 30-days, including 5 years of historical data across the 210 Designated Market Areas (DMAs) in the US. Keep reading.
- Access the dataset

New dataset: COVID-19 Vaccination Access
- With metrics quantifying travel times to COVID-19 vaccination sites, this dataset is intended to help Public Health officials, researchers, and Healthcare Providers to identify areas with insufficient access, deploy interventions, and research these issues. Check out how this data is being used in a number of new tools.
- Access the dataset


Best practice: Leveraging BigQuery Public Boundaries datasets for geospatial analytics
- Geospatial data is a critical component for a comprehensive analytics strategy. Whether you are trying to visualize data using geospatial parameters or do deeper analysis or modeling on customer distribution or proximity, most organizations have some type of geospatial data they would like to use – whether it be customer zipcodes, store locations, or shipping addresses. However, converting geographic data into the correct format for analysis and aggregation at different levels can be difficult. In this post, we’ll walk through some examples of how you can leverage the Google Cloud platform alongside Google Cloud Public Datasets to perform robust analytics on geographic data. Keep reading.
- Access the dataset

Get the metadata and try BigQuery sandbox
When you’ve learned about many of our datasets and pre-built solutions from across Google, you may be ready to start querying them. Check out the full dataset directory and read all the metadata at g.co/cloud/marketplace-datasets, then dig into the data with our free-to-use BigQuery sandbox account, or $300 in credits with our Google Cloud free trial.
Spark on Google Cloud: How this Helps Customers with Agility, Cost Reduction and Time Spent on Spark

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Apache Spark has become a popular platform as it can serve all of data engineering, data exploration, and machine learning use cases. However, Spark still requires the on-premises way of managing clusters and tuning infrastructure for each job. Also, end to end use cases require Spark to be used along with technologies like TensorFlow, and programming languages like SQL and Python. Today, these operate in silos, with Spark on unstructured data lakes, SQL on data warehouses, and TensorFlow in completely separate machine learning platforms. This increases costs, reduces agility, and makes governance extremely hard; prohibiting enterprises from making insights available to the right users at the right time.
Announcing Spark on Google Cloud, now serverless and integrated
We are excited to announce Spark on Google Cloud, bringing industry’s first autoscaling serverless Spark, seamlessly integrated with the best of Google Cloud and open source tools, so you can effortlessly power ETL, data science, and data analytics use cases at scale. Google Cloud has been running large scale business critical Spark workloads for enterprise customers for 6+ years, using open source Spark in Dataproc. Today, we are furthering our commitment by enabling customers to:
- Eliminate time spent managing Spark clusters: With serverless Spark, users submit their Spark jobs, and let them do auto-provision, and autoscale to finish.
- Enable data users of all levels: Connect, analyze, and execute Spark jobs from the interface of users’ choice including BigQuery, Vertex AI or Dataplex, in 2 clicks, without any custom integrations.
- Retain flexibility of consumption: No one size fits all. Use Spark as serverless, deploy on Google Kubernetes Engine (GKE), or on compute clusters based on the requirements.
With Spark on Google Cloud, we are providing a way for customers to use Spark in a cloud native manner (serverless), and seamlessly with tools used by data engineers, data analysts, and data scientists for their use cases. These tools will help customers on their way to realize the data platform redesign they have embarked on.
“Deutsche Bank is using Spark for a variety of different use cases. Migrating to GCP and adopting Serverless Spark for Dataproc allows us to optimize our resource utilization and reduce manual effort so our engineering teams can focus on delivering data products for our business instead of managing infrastructure. At the same time we can retain the existing code base and knowhow of our engineers, thus boosting adoption and making the migration a seamless experience.”—Balaji Maragalla, Director Big Data Platform, Deutsche Bank
“We see serverless Spark playing a central role in our data strategy. Serverless Spark will provide an efficient, seamless solution for teams that aren’t familiar with big data technology or don’t need to bother with idiosyncrasies of Spark to solve their own processing needs. We’re excited about the serverless aspect of the offering, as well as the seamless integration with BigQuery, Vertex AI, Dataplex and other data services.” —Saral Jain, Director of Engineering, Infrastructure and Data, Snap Inc.
Dataproc Serverless for Spark
Per IDC, developers spend 40% time writing code, and 60% of the time tuning infrastructure and managing clusters. Furthermore, not all Spark developers are infrastructure experts, resulting in higher costs and productivity impact. With serverless Spark, developers can spend all their time on the code and logic. They do not need to manage clusters or tune infrastructure. They submit Spark jobs from their interface of choice, and processing is auto-scaled to match the needs of the job. Furthermore, while Spark users today pay for the time the infrastructure is running, with serverless Spark they only pay for the job duration.
Spark through BigQuery
BigQuery, the leading data warehouse, now provides a unified interface for data analysts to write SQL or PySpark. The code is executed using serverless Spark seamlessly, without the need for infrastructure provisioning. BigQuery has been the pioneer for serverless data warehousing, and now supports serverless Spark for Spark-based analytics.

Spark through Vertex AI
Data scientists no longer need to go through custom integrations to use Spark with their notebooks. Through Vertex AI Workbench, they can connect to Spark with a single click, and do interactive development. With Vertex AI, Spark can easily be used together with other ML frameworks like TensorFlow, Pytorch, Sci-kit learn, and BigQuery ML. All the Google Cloud security, compliance, and IAM are automatically applied across Vertex AI and Spark. Once you are ready to deploy the ML models, the notebook can be executed as a Spark job in Dataproc, and scheduled as part of Vertex AI Pipelines.

Spark through Dataplex
Dataplex is an intelligent data fabric that enables organizations to centrally manage, monitor, and govern their data across data lakes, data warehouses, and data marts with consistent controls, providing access to trusted data and powering analytics at scale. Now, you can use Spark on distributed data natively through Dataplex. Dataplex provides a collaborative analytics interface, with 1-click access to SparkSQL, Notebooks, or PySpark, and the ability to save, share, search notebooks and scripts alongside data.

Flexibility of consumption
We understand one size does not fit all. Spark is available for consumption in 3 different ways based on your specific needs. For customers standardizing on Kubernetes for infrastructure management, run Spark on Google Kubernetes Engine (GKE) to improve resource utilization and simplify infrastructure management. For customers looking for Hadoop style infrastructure management, run Spark on Google Compute Engine (GCE). For customers, who’re looking for no-ops Spark deployment, use serverless Spark!
ESG Senior Analyst Mike Leone commented, “Google Cloud is making Spark easier to use and more accessible to a wide range of users through a single, integrated platform. The ability to run Spark in a serverless manner, and through BigQuery and Vertex AI will create significant productivity improvement for customers. Further, Google’s focus on security and governance makes this Spark portfolio useful to all enterprises as they continue migrating to the Cloud.”
Getting started
Dataproc Serverless for Spark will be Generally Available within a few weeks. BigQuery and Dataplex integration is in Private Preview. Vertex AI workbench is available in Public Preview, you can get started here. For all capabilities, you can request for Preview access through this form.
You can work with Google Cloud partners to get started as well.
“We are excited to partner with Google Cloud as we look to provide our joint customers with the latest innovations on Spark. We see Spark being used for a variety of analytics and ML use cases. Google is taking Spark a step further by making it serverless, and available through BigQuery, Vertex AI and Dataplex for a wide spectrum of users.” —Sharad Kumar, Cloud First data and AI Lead at Accenture
For more information, visit our website or the watch announcement video and our conversation with Snap at Next 2021.
Architecting Multi-region Database Disaster Recovery for MySQL

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Enterprises expect extreme reliability of the database infrastructure that’s accessed by their applications. Despite your best intentions and careful engineering, database errors happen, whether that’s machine crashes or network partitioning. Good planning can help you stay ahead of problems and recover more quickly when issues do occur.
This blog shows one approach of deploying a database architecture that implements high availability and disaster recovery for MySQL on Compute Engine, using regional disks as well as load balancers.
Any database architecture must provide approaches to tolerate errors and recover from those errors quickly without losing data. These approaches are expressed in RTO (recovery time objective) and RPO (recovery point objective), which offer ways to set and then measure how long a service can be unavailable, and how far back data should be saved.
After a database error, a database must recover as fast as possible with an RTO as small as possible, ideally in seconds. There must be as little data loss as possible—ideally, none at all. The desired RPO is the last consistent database state.
From a database architecture and deployment viewpoint, this can be accomplished with two distinct concepts: high availability and disaster recovery. Use both at the same time in order to achieve an architecture that’s prepared for the widest range of errors or incidents.
Creating a resilient database architecture
A high-availability database architecture has database instances in two or more zones. If a server on a zone fails, or the zone becomes inaccessible, the instances in other zones are available to continue the processing. The figure below shows two instances, one in zone zn1, and one in zone zn2. The load balancer in front supports directing traffic to a healthy database instance available for read and write queries.
A disaster recovery architecture adds a second high-availability database setup in a second region. If one of the regions becomes inaccessible or fails, the other region takes over. The figure below shows two regions, primary and DR. Data is replicated from the primary to the DR region so that the DR region can take over from the latest consistent database state. The load balancer in front of the regions directs traffic to the region in charge of the read and write traffic. Here’s how this architecture looks:

In addition to the database instance setup, a regional disk is deployed so that data is written simultaneously in two zones, proving fail-safe in the event of zone failure. This is a huge advantage of Google Cloud, allowing you to skip MySQL-level replication within a region. Each write operation to disk is done in two zones synchronously. When the primary instance fails, a standby instance is mounted with regional persistent disk(s), and the database service (MySQL) is then started using the same. This brings the peace of mind of not worrying about replication lag or database state for high availability.
From a disaster recovery process view, the following happens over time during a failure situation:
- Normal steady state database operation
- A failure happens and a region becomes unavailable or the database instance inaccessible
- A decision must be made to fail over or not (in case there is the expectation that the region becomes available soon enough or the instance becomes responsive again)
- DNS is updated manually, therefore it redirects application traffic to a second region
- Fallback to the primary region after it becomes available again is optional, as the second region is a fully built-out deployment
From a high-availability process view, the following happens over time during a failure situation:
- Normal steady state database operation
- Database instance fails or becomes unavailable
- Launch the standby instance
- Mount regional SSD and start database
- Automatic redirection of application traffic to the standby via load balancer
- After the failed or unavailable instance becomes available again, a fallback can take place or not
The database architecture shown demonstrates a highly available architecture supporting disaster recovery. With regional disks and load balancers, it is straightforward to provide a resilient database deployment.
Find out more about load balancers and regional disks. Check out general HA and DR processes and detailed steps in the initial part of the reference guide. Try it out to become familiar with the architecture as well as the two major failover processes.
Data Culture Integral for Building Data Platforms in EdTech Firms

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With a data strategy and data warehouse in place, EdTechs are building a data culture that helps everyone – from educators and administrators, to employees in marketing and accounting – make more informed decisions with their data.
So how do you build a data culture in your organization? It starts by asking these questions:
- Are users able to find answers to their data questions from available data?
- Can they act based on available metrics?
- Can they tell a compelling story with the data at hand?
How well is your company using analytics? The matrix from Looker’s Analytical Maturity eBook, shows ranges from “vanity” (nice to see) metrics to “optimization.”

Adopting and rolling out your organization’s new data platform
As outlined in the previous blog in this series, From data chaos to data-driven: How dedicated data teams can help EdTechs influence the future of education, a comprehensive data team is essential for building a data warehouse. That data team should include a core education intelligence team. This team can align with analytically savvy members of each department they support. It’s critical that the Education Intelligence team understand each department’s reporting needs and can make adjustments based on user feedback.
Include these key components to ensure smooth adoption for internal teams:
- Share a roadmap: An effective rollout team always knows what’s next on their roadmap and communicates that to the entire organization. Launching analytics across an entire company at once usually leads to slow movement, miscommunication, and lack of adoption. A roadmap will ease this transition.
- Train everyone: This approach makes sure everyone is consistent during the data rollout. Show users how to make the most of the platform your data team has created, and be sure they know where they can go for help.
- Monitor and optimize: Monitor your organization’s analytics usage. Understand which individuals are using your education intelligence system to drive their day-to-day operations. These individuals can provide further insight into what is working. Identifying those who may need more guidance and support ensures they don’t miss out on benefits.
Guild Education: Creating a data culture
Guild Education started working with Google Cloud to build a data culture and implemented Looker as their data platform.
The company transformed their student success program—in which coaches work directly with connected employees throughout their educational journey—with Looker. “As enrollments increased, even spreadsheets were not able to accurately keep track of caseloads,” Sean McKeever, Senior Business Intelligence Analyst, recalls. “We needed a singular source of truth that could be updated in almost real-time.” In response, they created “Student Rosters” to manage a coach’s student outreach.
Users were thrilled with the new tools, and when the coaching team grew from 20 to 90, Sean created ambassador groups consisting of data specialists to support each department. This sparked Guild Education’s “data-driven evolution.”
“Unexpectedly, the Student Success task force also became an engine for new BI work,” Sean says. “They blew my highest expectations out of the water and started owning virtually the entire process: building requirements, prototyping, testing, and deploying new dashboards and panels—with hardly any help from the BI team.”
These successes have set Guild Education on its way to becoming a fully data-driven company. Unexpectedly, the Student Success task force also became an engine for new BI work…they blew my highest expectations out of the water and started owning virtually the entire process…with hardly any help from the BI team.
Sean McKeever
Senior Business Intelligence Analyst, Guild Education
Start your journey from data chaos to data-driven
We hope this three-part series has shown how data analytics has an important role to play in transforming the future of education. EdTech companies are unlocking the power of big data to serve their customers. “The education landscape is changing rapidly, and EdTech has a major role to play as institutions adapt to the massive shift in learners’ preferences and expectations,” says Jesus Trujillo Gomez, Strategic Business Executive, Education & Research, Google Cloud.
Feeling inspired? Let’s meet your EdTech challenges together and transform your data culture. Visit Google Cloud for education technology.
BURGER KING Germany: Serving Up Marketing Insights and Supply Chain Visibility Easily

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Do hamburgers really come from Hamburg? This may still be a matter of debate, but the popularity of American-style burger joints not just in Hamburg but all over Germany, is clear. Germany’s top two fast food companies are both burger chains. One of them is BURGER KING®, a global brand that welcomes more than 11 million customers worldwide every day. The company arrived in Germany in 1976, when its first restaurant opened in Berlin. It now operates more than 100 restaurants across Germany, with franchisees operating more than 600 restaurants of their own.
“In the fast food industry, being able to move quickly is very important. That means delivering the right promotion to our app or launching a viral campaign within days. To do that across more than 700 restaurants, we need the support of the right technology.”
—Oliver Mielentz, IT Manager, BURGER KING® Deutschland GmbH
Previously a subsidiary of the U.S. business, BURGER KING® Germany became an independent company in 2015. As a result, it needed to develop its own IT infrastructure, and the changeover needed to happen fast. “We had to put in place systems that would work for the entire network of franchisees and enable us to easily roll out campaigns,” explains Oliver Mielentz, IT Manager at BURGER KING® Deutschland GmbH.
With the help of Google Cloud Premier partner Cloudwürdig, BURGER KING® Germany chose Google Cloud and G Suite as the right combination to suit its needs.
“In the fast food industry, being able to move quickly is very important,” says Oliver. “That means delivering the right promotion to our app or launching a viral campaign within days. To do that across more than 700 restaurants, we need the support of the right technology.”
Building a franchisee platform in just three months
When a business has multiple franchisees, it’s important to make sure everyone is on the same page, especially in the fast-paced fast food environment. “We have to collate data from all our franchisees and produce reports quickly in order to react to changes in customer behavior,” explains Oliver. “That means processing every transaction that takes place in our restaurants.” Following the restructure, BURGER KING® Germany also needed to build a secure invoicing system with data storage and optimize its communication channels.
“Using Tableau with BigQuery, we’re able to produce reports very quickly. Previously, it took much longer, as data had to be fetched manually. Our reaction time is now almost a business day faster.”
—Oliver Mielentz, IT Manager, BURGER KING® Deutschland GmbH
With support from Witter-IT, BURGER KING® Germany chose Cloudwürdig to build its BKD Connect internal platform on Google Cloud. Thanks to the ready-to-go tools on Google Cloud, it was able to put its invoicing system and data warehouse in place in just three months.
For the BURGER KING® Germany data warehouse, Cloudwürdig built an ETL pipeline that channels ticket data for every sale into BigQuery. “Data is gathered from the restaurants,” says Oliver, “and using Tableau with BigQuery, we’re able to produce reports very quickly. Previously, it took much longer, as data had to be fetched manually. Our reaction time is now almost a business day faster.”
As the ticket data for every transaction is stored in BigQuery, the marketing team can easily see exactly which products are selling well. That’s crucial for tweaking promotions as well as monitoring the supply chain to make sure enough produce is delivered to restaurants in response to changes in demand.
“Thanks to BigQuery, we have a speedy data pipeline that enables us to react on the same day to changes in the market and eliminate bottlenecks in production,” says Oliver.
Switching to G Suite to improve communication
To enable franchisees to sign in to its BKD Connect Platform, BURGER KING® Germany needed a secure authentication system. To solve that problem, it chose to provide franchisees with G Suite accounts. “It’s really easy to set up a new franchisee on the platform. I just create a new G Suite account and Drive folder for it, and it’s ready to go,” says Oliver. G Suite also helps the franchise network to run efficiently, as daily reports are automatically saved to Drive and shared to the appropriate regional network. “Thanks to that system, it’s much easier for any team at headquarters to access the information it needs,” Oliver explains.
BURGER KING® Germany also recently extended its use of G Suite across the whole company. “Following an evaluation of our previous email and productivity software, I made the decision to switch solely to G Suite,” says Oliver. BURGER KING® Germany employees now use Gmail, Calendar, and Drive for their day-to-day productivity needs. “We only just completed the migration, but already, everyone’s happy,” says Oliver. “It’s so easy to share a file using Drive or set up a meeting on Calendar.”
“We’re big fans of Hangouts Meet, and we have two rooms here at our Hanover headquarters equipped with Hangouts Meet hardware,” Oliver adds. “The speech quality is good, and it’s helpful to be able to see every participant, especially when you’re running a meeting with multiple franchisees.”
Optimizing infrastructure to power innovative campaigns
The BURGER KING® app, available for iOS and Android, helps the company to deliver a great customer experience. Through their MyBK accounts, guests can access coupons and special promotions. “We had a really interesting campaign for Easter: guests used the app to hunt for virtual Easter eggs,” explains Oliver. “We knew it was going to be big, and our previous back end wouldn’t have been able to handle the traffic.”
To enable the marketing campaign to go ahead, BURGER KING® Germany moved the back end of the app, along with its website, to Google Cloud. For developing and running its web and app back ends, it now uses App Engine and virtual machines on Compute Engine, as well as Memorystore and Cloud Functions. For monitoring and logging, it uses Stackdriver, and Cloud CDN and Cloud DNS to easily handle its traffic.
“We ran the campaign without any performance issues, even though we were receiving several million hits a day,” says Oliver. Since migrating the back end to Google Cloud, the marketing team also launched the popular “Escape the Clown” campaign. “That campaign blew our minds!” says Oliver. “It wouldn’t have been possible without Google Cloud, because it required a lot of back end capacity.”
To develop the app infrastructure it needs, BURGER KING® Germany relies on Cloudwürdig. “Working with Cloudwürdig is great because the team has the same agile mindset as us,” says Oliver. “When we have a new idea, we just set up a meeting, and in a couple of days the new infrastructure is in place. For Escape the Clown, it only took a few weeks to get everything ready to launch.”
Leveraging integrated tools to grow the business
Using Google Cloud together with G Suite enables BURGER KING® Germany to run its franchise network efficiently, while keeping its IT team lean. “Google Cloud and G Suite are the perfect fit for the way of working at BURGER KING® Germany,” says Oliver. “Many of the company’s operatives are often on the road, visiting restaurants and franchisees. With these tools, they can work flexibly and react quickly to the situation on the ground.”
“In order to grow the business, we need to use the data we receive every day to understand exactly what is happening in our restaurants. With the tools provided by Google Cloud, we can get more guests through the door and offer them a better experience.”
—Oliver Mielentz, IT Manager, BURGER KING® Deutschland GmbH
It also helps to keep infrastructure costs under control. “With Google Cloud, we only pay for what we use, which is really important for us,” Oliver explains. “It means we can scale up quickly if we see an opportunity to react to a trend in customer behavior and launch a new marketing campaign that resonates with the moment. When it’s finished, we can then scale down again, and that definitely saves us money.”
BURGER KING® is now working with Cloudwürdig to add more functionality to the BURGER KING® app using Google Kubernetes Engine. “We like to work with customers long-term to support their digital transformation. BURGER KING® Germany is a great example of how one project can develop into a great collaboration,” says Benny Woletz, Managing Director of Cloudwürdig.
BURGER KING® also plans to expand its presence in Germany and gain a greater market share by further tailoring both its marketing and the way it runs its restaurants to answer its guests’ needs. “In order to grow the business, we need to use the data we receive every day to understand exactly what is happening in our restaurants,” says Oliver. “With the tools provided by Google Cloud, we can get more guests through the door and offer them a better experience.”
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