Over 700 SaaS Companies Trust Google’s Data Cloud to Build Intelligent Apps!

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Today, a typical enterprise uses over 100 SaaS applications while large organizations commonly use over 400 apps. These applications contain valuable data on customers, suppliers, employees, products and more, offering the potential for valuable insights and powerful workflows. However, in the past, this data has often remained siloed and underutilized, even within an application.
Customer demand is driving an unprecedented wave of innovation across the SaaS industry, with providers building intelligence into their applications through rich analytical and AI/ML capabilities, and enabling their customers’ data ecosystems through real time data sharing. The data cloud platform powering these applications is a critical factor in companies’ ability to innovate and optimize efficiency, while keeping its customer’s data secure.
Today, over 700 tech companies including Zoominfo, Equifax, Exabeam, Bloomreach, and Quantum Metric power their products and businesses using Google’s data cloud. This week at the Data Cloud Summit, we announced the Built with BigQuery initiative which helps ISVs get started building applications using data and machine learning products. By providing dedicated access to technology, expertise and go to market programs, this initiative allows tech companies to accelerate, optimize and amplify their success.
“Enabling customers to gain superior insights and intelligence from data is core to the ZoomInfo strategy,” ZoomInfo CEO Henry Schuck says. “We are excited about the innovation Google Cloud is bringing to market and how it is creating a differentiated ecosystem that allows customers to gain insights from their data securely, at scale, and without having to move data around. Working with the Built with BigQuery initiative team enables us to rapidly gain deep insight into the opportunities available and accelerate our speed to market.”
Building intelligent SaaS applications with a unified data platform
Google’s data cloud provides a complete platform for building data-driven applications, from simplified data ingestion, processing and storage to powerful analytics, AI/ML and data sharing capabilities, all seamlessly integrated with Google Cloud’s open, secure, sustainable platform. With a huge partner ecosystem and support for multicloud, open source tools and APIs, we provide technology companies the portability and extensibility they need to avoid data lock-in.
Through the Built with BigQuery initiative, we are helping tech companies to build the next-gen SaaS applications on Google’s data cloud with simplified access to technology, dedicated engineering support and joint go to market programs.

Exabeam, a next generation cybersecurity solution, is a great example. The company leverages Google’s data cloud to provide their customers with a “limitless-scale” cybersecurity solution.
“Built with Google’s data cloud, Exabeam’s limitless-scale cybersecurity platform helps enterprises respond to security threats faster and more accurately” said Sanjay Chaudhary, VP of Products at Exabeam. “We are able to ingest data from over 500 security vendors, convert unstructured data into security events, and create a common platform to store them in a cost effective way. The scale and power of Google’s data cloud enables our customers to search multi-year data and detect threats in seconds.”
Foster innovation and unlock new business models through data sharing
Data becomes even more valuable when shared. According to research, the global data monetization market size is growing at a CAGR of 47.9% and is projected to reach $11.7 Billion by 2026. It’s a compelling proposition for SaaS companies as it enables them to deliver increased value for their customers while expanding their own partner ecosystem, increasing stickiness and unlocking new revenue streams.
Google Cloud’s strategy for data sharing encompasses three key areas: secure data sharing in BigQuery, the ability to create private and public exchanges alongside commercial and public datasets in Analytics Hub, and a robust ecosystem of premier partner and Google data.
Through the real-time data sharing capabilities of BigQuery, SaaS companies are enabling their customers to combine their data with the customer’s own proprietary data, and other third-party data sources, to derive 360-degree insights. Over 4,500 organizations share more than 250 Petabytes of data weekly in BigQuery, not accounting for intra-organizational data sharing*.
For example, manufacturers can get real-time visibility into their entire supply chain by combining datasets from ISVs, such as supply chain innovator, Blume Global, and data publishers.
“Our partnership with Google Cloud is helping us achieve our mission to build the next-generation supply chain operating system. Blume Maps, our digital twin of the supply chain world built with Google’s data cloud, allows our customers to generate accurate lead times, real-time shipment location and ETAs” said Blume Global CEO Pervinder Johar. “We apply the power of Google Cloud’s data and analytics capabilities to our growing database of over 1.5 million global data points to feed our lead time and dynamic ETA engine. We are also able to create data twins of unique logistics data and share with users around the globe.”
Google Cloud’s Analytics Hub is a fully-managed service built on BigQuery that allows organizations to efficiently and securely exchange valuable data and analytics assets across any organizational boundary. With unique datasets that are always-synchronized and bi-directional sharing, you can create a rich and trusted data ecosystem between business units or partnerships–one in which everyone gains value immediately.

“As external data becomes more critical to organizations across industries, the need for a unified experience between data integration and analytics has never been more important. We are proud to be working with Google Cloud to power the launch of Analytics Hub, feeding hundreds of pre-engineered data pipelines from hundreds of external datasets,” said Dan Lynn, SVP Product at Crux. “The sharing capabilities that Analytics Hub delivers will significantly enhance the data mobility requirements of practitioners, and the Crux data integration platform stands ready to quickly integrate any external data source and deliver on behalf of Google Cloud and its clients.”
Innovate, optimize and amplify with Google Cloud
The Built with BigQuery initiative provides access to technology, expertise and go-to-market:.
- Access to Technology: Get started fast with a Google-funded, pre-configured sandbox. Access Cloud Credits to fund your, and your customer’s, POCs and apply for innovative pricing models designed for ISVs.
- Access to Expertise: Accelerate and optimize product design and architecture with access to designated experts in building data-driven SaaS applications from the ISV Center of Excellence, providing insight into key use cases, architectural patterns and best practices. Access experts from across Google to enable co-innovation with products such as Earth Engine and Google Marketing Platform.
- Access to Go-to-market: Amplify your success with joint marketing programs to drive awareness, generate demand and increase adoption.
Get Started
Start building your applications on Google Cloud with $300 in free credits or apply for the Built with BigQuery initiative.
*As of November, 2021, within a typical 7 day period in BigQuery, and not accounting for intra-organizational data sharing.
Data Warehouse Migration Challenges and How to Meet Them

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In the last blog post, we discussed why legacy data warehouses are not cutting it any more and why organizations are moving their data warehouses to cloud.
At GCP, we often hear that customers feel that migration is an uphill battle because the migration strategy was not deliberately considered.
Migrating to a modern data warehouse from a legacy environment can require a massive up-front investment in time and resources. There’s a lot to think about before and during the process, so your organization has to take a strategic approach to streamline the process.
At Google Cloud, we work with enterprises shifting data to our BigQuery data warehouse, and we’ve helped companies of all kinds successfully migrate to cloud. Here are some of the questions we frequently hear around migrating a data warehouse to the cloud:
- How do we minimize any migration risks or security challenges?
- How much will it cost?
- How do we migrate our data to the target data warehouse?
- How quickly will we see equal or better performance?
These are big, important questions to ask—and have answered—when you’re starting your migration. Let’s take them in order.
How do we minimize any migration risks or security challenges?
It’s easy to consider an on-premises data warehouse secure because, well, it’s on-site and you can manage its data protection. But if scaling up an on-prem data warehouse is difficult, so is securing it as your business scales.
We’ve built in multiple features to secure BigQuery. For enterprise users, Cloud Identity and Access Management (Cloud IAM) is key to setting appropriate role-based user access to data.
You can also take advantage of SQL’s security views within BigQuery. And all BigQuery data is encrypted at rest and in transit.
You can add the protection of customer-managed encryption keys to establish even stronger security measures. Using virtual private cloud (VPC) security controls can secure your migration path, since it helps reduce data exfiltration risks.
How much will it cost?
The cost of a cloud data warehouse has a different structure from what you’re likely used to with a legacy data warehouse. An on-prem system like Teradata may depend on your IT team paying every three years for the hardware, then paying for licenses for users who need to access the system. Capacity increases come at an additional cost outside of that hardware budget.
With cloud, you’ve got a lot more options for cost and scale. Instead of a fixed set of costs, you’re now working on a price-utility gradient, where if you want to get more out of your data warehouse, you can spend more to do so immediately, or vice versa. While cloud data warehouses help reduce or eliminate capital and fixed costs, they are not all the same.
You’ll find varying levels of simplicity and cost savings across vendors, so it’s important to check out the operational costs of each data warehouse in relation to its performance.
With a cloud data warehouse like BigQuery, TCO becomes an important metric for customers when they’ve migrated to BigQuery (check out ESG’s report on that), and Google Cloud’s flexibility makes it easy to optimize costs.
How do we migrate all of our data to the target data warehouse?
This question encompasses both migrating your extract, transform, load (ETL) jobs and SAS/BI application workloads to the target data warehouse, as well as migrating all your queries, stored procedures, and other extract, load, transform (ELT) jobs.
Actually getting all of a company’s data into the cloud can seem daunting at the outset of the migration journey. We know that most businesses have a lot of siloed data. That might be multiple data lakes set up over the years for various teams, or systems acquired through acquisition that handle just one or two crucial applications. You may be moving data from an on-prem or cloud data warehouse to BigQuery and type systems or representations don’t match up.
One big step you can take to prepare for a successful migration is to do some workload and use case discovery.
That might involve auditing which use cases exist today and whether those use cases are part of a bigger workload, as well as identifying which datasets, tables, and schemas underpin each use case.
Use cases will vary by industry and by job role. So, for example, a retail pricing analyst may want to analyze past product price changes to calculate future pricing. Use cases may include the need to ingest data from a transactional database, transforming data into a single time series per product, storing the results in a data warehouse table, and more.
After the preparation and discovery phase, you should assess the current state of your legacy environment to plan for your migration. This includes cataloging and prioritizing your use cases, auditing data to decide what will be moved and what won’t, and evaluating data formats across your organization to decide what you’ll need to convert or rewrite.
Once that’s decided, choose your ingest and pipeline methods. All of these tasks take both technology and people management, and require some organizational consensus on what success will look like once the migration is complete.
How quickly will we see equal or better performance?
Managing a legacy data warehouse isn’t usually synonymous with speed. Performance often comes at the cost of capacity, so users can’t do the analysis they need till other queries have finished running.
Reporting and other analytics functions may take hours or days, which is especially true for running large reports with a lot of data, like an end-of-quarter sales calculation. As the amount of data and number of users rapidly grows, performance begins to melt down and organizations often face disruptive outages.
However, with a modern cloud data warehouse like BigQuery, compute and storage are decoupled, so you can scale immediately without facing capital infrastructure constraints.
BigQuery helps you modernize because it uses a familiar SQL interface, so users can run queries in seconds and share insights right away. Home Depot is an example of a customer that migrated their warehouse and reduced eight-hour workloads to five minutes.
Moving to cloud may seem daunting, especially when you’re migrating an entrenched legacy system. But it brings the benefits of adopting technology that lets the business grow, rather than simply adopting a tool. It’s likely you’ve already seen that the business demand exists. Now it’s time to stop standing in the way of that demand and instead make way for growth.

Google Leads the Database-as-a-Service Market: Forrester Research
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Database-as-a-service (DBaaS) has become critical for all businesses to build and support modern business applications and operational systems. It is changing the way companies build and support business applications and operational systems. With DBaaS, organizations can provision a relational or non-relational database of any size in minutes, without needing any technical expertise.
For app developers, it offers a database platform to build simple to sophisticated applications quickly, allowing them to focus on application logic rather than deal with database administration challenges. DBaaS automates the provisioning, administration, backup, recovery, availability, security, and scalability of the database without the need for a database administrator (DBA).
In addition, DBaaS helps enterprises migrate from their on-premises databases to the cloud to save money, support elastic scale, and deliver higher performance for expanding workloads.
Analyst firm Forrester Research in its recent report on the Database-as-a-Service market has named Google Cloud a leader in this space as it supports a broader set of use cases, automation, high-end scalability and performance, and security.
Download this Forrester Research report to understand why enterprises are turning to DBaaS and why Google Cloud is a leader in this space.
Dataplex: Google Cloud’s Intelligent Data Fabric to Manage Data and Analytics at Scale

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Enterprises are struggling to make high quality data easily discoverable and accessible for analytics, across multiple silos, to a growing number of people and tools within their organization. They are often forced to make tradeoffs—to move and duplicate data across silos to enable diverse analytics use cases or leave their data distributed but limit the agility of decisions.
Today we are excited to announce Dataplex, an intelligent data fabric that provides a way to centrally manage, monitor, and govern your data across data lakes, data warehouses and data marts, and make this data securely accessible to a variety of analytics and data science tools.
Dataplex provides an integrated analytics experience, bringing together the best of Google Cloud and open source tools, so you can rapidly curate, secure, integrate, and analyze data at scale. With built-in data intelligence using Google Artificial Intelligence (AI) and machine learning (ML) capabilities and a flexible consumption model, you can now spend less time wrestling with infrastructure and more time focused on driving business outcomes.

Dataplex enables you to:
- Achieve freedom of choice to store data wherever you want for the right price/performance and choose the best analytics tools for the job, including Google Cloud and open source analytics technologies such as Apache Spark and Presto.
- Enforce consistent controls across your data to ensure unified security and governance
- Take advantage of the built-in data intelligence using Google’s best in class AI/ML capabilities to automate much of the manual toil around data management and get access to higher quality data.
Early customers like Equifax, Loblaw, and ANZ are excited about using Dataplex to address data management complexity.
“Dataplex will greatly simplify the existing analytics workflows within Equifax with its unified data fabric and single interface for policy management and governance across all our analytics data. Its built-in data discovery and data quality features will ensure that our data scientists and analysts always have access to high quality data that they can trust. Dataplex aligns well with our enterprise data strategy and we are excited to partner with Google Cloud on this.”
—Kumar Menon, SVP, Data Fabric & Decision Science Technology, Equifax.
“Loblaw is Canada’s food and pharmacy leader, and we are excited to be an early adopter of Dataplex. We could significantly benefit from Dataplex as it provides a single pane of glass for end-to-end data management and governance. We are particularly interested in improving platform resilience and data quality by detecting anomalies as early as possible in the data pipeline with the help of Dataplex.”
—Elton Martins, Senior Director of Data Insights & Analytics, Loblaw
“We are undergoing a major data transformation at ANZ, bringing together our various data assets and building a cohesive data ecosystem for customer benefit. Dataplex’s vision and capabilities align well with our current data strategy to build a unified data fabric for all our analytics and AI/ML use cases. We are excited to partner with GCP on Dataplex and test the product in private preview.”
—Ashish Shekhar, Head of Technology – Enterprise Analytics & Applied AI, ANZ
Dataplex is built for distributed data. We are starting with data stored in Google Cloud Storage and BigQuery, with support for other data sources coming soon. It provides a workflow-driven experience helping you build an open data platform and make data easily accessible to your end users while ensuring your policies and best practices are consistently enforced.
Organizing and curating your data
One of the core tenets of Dataplex is letting you organize and manage your data in a way that makes sense for your business, without data movement or duplication. For that, we are providing logical constructs like lakes, data zones and assets. Those constructs enable you to abstract away the underlying storage systems and become the foundation for setting policies around data access, security, lifecycle management, and so on.
For example, you can create a lake per department within your organization (Retail, Sales, Finance, etc.) and create data zones that map to data readiness and usage (landing, raw, curated_data_analytics, curated_data_science, etc.).
Once you have your lakes and zones setup, you can now attach data to these zones as assets. You can add data from different types of storage (e.g. GCS Bucket and BigQuery dataset) under the same zone. You can also attach data across multiple projects under the same zone.

You can ingest data into your lakes and zones using the tools of your choice including services such as Dataflow, Data Fusion, Dataproc, Pub/Sub or choose from one of our partner products. Dataplex provides built-in 1-click templates for common data management tasks.
Securing your data
Dataplex enables you to define and enforce consistent policies across your data, irrespective of where it physically resides. Data owners can easily set up policies for specific data domains based on business needs, without thinking about where the data is stored while data stewards get global visibility into governance policies and permissions across their data.
You can apply security and governance policies for your entire lake, a specific zone, or an asset. Dataplex maps the policies to the underlying storage and pushes down permissions to the storage layer to provide end-to-end secure data access. Additionally, you can secure not just data but also related artifacts like notebooks, scripts, and models using the same set of access policies.
Making high quality data available for analytics and data science
One of the biggest differentiators for Dataplex is our data intelligence capabilities using Google’s best in class AI/ML technologies. As you bring the data under management, Dataplex will automatically harvest the metadata for both structured and unstructured data, with built-in data quality checks. All of the metadata is automatically registered in a unified metastore, and made available for search and discovery. It is also published to Bigquery, Dataproc Metastore, and Data Catalog – ensuring that you have the same consistent data context and access across your tools.
For example, when you write parquet files to a Google Cloud Storage bucket – Dataplex will automatically extract metadata of these files, detect a tabular schema, including hive-style partitions, run data quality checks, and make this data queryable in BigQuery as an external table and from any open source or partner application – with the same consistent security and access policies you defined at the logical data layer.
Your data scientists and analysts now have secured access to this data that meets your quality bar and governance rules via the tools of their choice, without needing any additional processing.

One-click access to collaborative analytics
Dataplex provides fully managed, one-click analytics environments enabling you to use the power of Apache Spark and BigQuery with support for other engines coming in the future.
As data administrators, you now have the flexibility to pre-configure these environments with the right cost and financial governance measures without taking on the overhead of managing and maintaining the infrastructure required to power these environments. You can easily configure different environments for different types of workloads and share it with multiple users using their IAM credentials. Dataplex manages the provisioning, monitoring, scaling, and shutdown of these environments.
As data scientists, analysts, and engineers, you now have a turn-key experience to run your analysis using notebooks and a SQL workbench. You can search for notebooks and scripts alongside data, save and share your work with other users, and schedule your notebooks or scripts for recurring workloads – all using the same integrated experience within Dataplex.

Building an open platform with industry leaders
We are partnering with industry leaders such as Accenture, Collibra, Confluent, Informatica, HCL, Starburst, NVIDIA, Trifacta, and others to build an open platform to power analytics at scale. Our partners are excited about the capabilities that Dataplex will provide:
“Collibra is excited to partner with Dataplex to provide data governance and data quality for consistent controls across distributed data. Pairing Collibra’s multi-cloud and hybrid solution with Dataplex allows enterprises to securely open up access to more, higher quality data for users and analytics using a single unified view.”
—Jim Cushman, Chief Product Officer, Collibra
“Dataplex builds on Google Cloud’s commitment to open source by integrating with Apache Kafka®, a leading open source platform for event streaming. We at Confluent, the platform for data in motion that completes Apache Kafka® to be enterprise-ready, are excited to partner with Dataplex to enable customers to bring together distributed, real-time data and build a unified data fabric for end to end analytics.”
—Paul Mac Farland, VP, Head of Customer Solutions and Innovation, Confluent
“We are excited to partner with Google Cloud’s Dataplex team as we look to provide our joint customers an integrated and open data fabric for analytics at scale. Extending Dataplex’s data management and data quality capabilities with Starburst Enterprise will accelerate time to value for enterprises looking to connect distributed data without having to move data.”
—Justin Borgman, CEO and Co-founder, Starburst
Next Steps
Dataplex is now available in preview for a select number of customers. For more information, visit our website or watch the recording. If you would like to sign up, please click here.
Analytics Hub for Secure Data Sharing and Analytics Unlocks True Data Value and Insights

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Customers tell us that sharing and exchanging data with other organizations is a critical element of their analytics strategy, but it’s hamstrung by unreliable data and processes, and only getting harder with security threats and privacy regulations on the rise.
Furthermore, traditional data sharing techniques use batch data pipelines that are expensive to run, create late arriving data, and can break with any changes to the source data. They also create multiple copies of data, which brings unnecessary costs and can bypass data governance processes. These techniques do not offer features for data monetization, such as managing subscriptions and entitlements. Altogether, these challenges mean that organizations are unable to realize the full potential of transforming their business with shared data.
To address these limitations, we are introducing Analytics Hub, a new fully managed service, available in Q3, in preview, that helps you unlock the value of data sharing, leading to new insights and increased business value. With Analytics Hub you get:
- A rich data ecosystem by publishing and subscribing to analytics-ready datasets.
- Control and monitoring over how your data is being used, because data is shared in one place.
- A self-service way to access valuable and trusted data assets, including data provided by Google. For example, a unique dataset from Google Search Trends will be available, that you can query and combine with your own data.
- An easy way to monetize your data assets without the overhead of building and managing the infrastructure.
Built on a decade of cross-organizational sharing
While Analytics Hub is a new service, it builds on BigQuery, Google’s petabyte-scale, serverless cloud data warehouse. BigQuery’s unique architecture provides separation between compute and storage, enabling data publishers to share data with as many subscribers as you want without having to make multiple copies of your data. With BigQuery, there are no servers to deploy or manage, which means that data consumers get immediate value from shared data. Data can be provided and consumed in real-time using the streaming capabilities of BigQuery and you can leverage the built in machine learning, geospatial, and natural language capabilities of BigQuery or take advantage of the native business intelligence support with tools like Looker, Google Sheets, and Data Studio.
BigQuery has had cross-organizational, in-place data sharing capabilities since it was introduced in 2010. We took a look at usage metrics in BigQuery and found that over a 7 day period in April, we had over 3,000 different organizations sharing over 200 petabytes of data. These numbers don’t include data sharing between departments within the same organization.

As you can see, data sharing in BigQuery is already popular. But we want to make it easier and even more scalable.
Raising the bar on data sharing
To make data sharing easier and more scalable in BigQuery, Analytics Hub introduces the concepts of shared datasets and exchanges. As a data publisher, you create shared datasets that contain the views of data that you want to deliver to your subscribers. Next, you create exchanges, which are used to organize and secure shared datasets. By default, exchanges are completely private, which means that only the users and groups that you give access to can view or subscribe to the data. You can also create internal exchanges or leverage public exchanges provided by Google. Finally, you publish shared datasets into an exchange to make them available to subscribers.
Data subscribers search through the datasets that are available across all exchanges for which they have access and subscribe to relevant datasets. This creates a linked dataset in their project that they can query and join with their own data. Subscribers pay for the queries that they run against the data while the publisher pays for the storage of the data. Data providers can add new data, new tables, or new columns to the shared dataset and these will be immediately available to subscribers. In addition, the publisher can track subscribers, disable subscriptions, and see aggregated usage information for the shared data.
Analytics Hub makes it easy for you to publish, discover, and subscribe to valuable datasets that you can combine with your own data to derive unique insights. Here are some types of data that will be available through Analytics Hub:
- Public datasets: Easy access to the existing repository of over 200 public datasets, including data about weather and climate, cryptocurrency, healthcare and life sciences, and transportation.
- Google datasets: Unique, freely-available datasets from Google. One example of this is the COVID-19 community mobility dataset. Another example is the forthcoming Google Trends dataset, which will provide the top 25 search terms and top 25 rising search terms over a 5 year window in 210 distinct locations in the US. Trends data can be used by everyone in the organization to gain insights into what customers care about.
- Commercial (paid for) datasets: We are working with leading commercial data providers to bring their data products to Analytics Hub. If you are interested in delivering your data via Analytics Hub, we’re also introducing Data Gravity, an initiative that provides storage benefits and new distribution paths for data published through Analytics Hub.
- Internal datasets: We know that data sharing can be challenging in larger organizations. Analytics Hub can be used for internal data, for example, to share standardized customer demographics with your sales engineering and data science teams.
Customers and partners using Analytics Hub

“Google Search Trends data has always been an important tool for our WPP agency data teams. At WPP we believe that data variety is a superpower which is why we are excited to use the new Trends dataset availability within BigQuery, plus the launch of Analytics Hub. The best creativity in the world is informed by data insights, and influenced by what people search for, so the operational efficiencies we’ll gain via the Analytics Hub and the insights we can drive with Trends data are just phenomenal.”
—Di Mayze Global Head of Data and AI, WPP

“Equifax Ignite is our shared data analytics environment within our Equifax data fabric. We are excited to partner with Google to leverage Analytics Hub and BigQuery to deliver data to over 400 statisticians and data modelers as well as securely sharing data with our partner financial institutions.”
—Kumar Menon, SVP Data Fabric and Decision Science, Equifax

“The flow of data and insights between our teams at Deloitte and our clients is paramount for building truly transformational data cultures. With its purpose-built architecture for secure data exchanges and sharing analytics resources, Google Cloud’s Analytics Hub can help provide significant operational efficiencies for how Deloitte teams support our clients’ data-driven initiatives within their industry ecosystems. It will also help minimize the worries about scale, privacy and security, or the administrative burden associated with each.”
—Navin Warerkar, Managing Director, Deloitte Consulting LLP, and US Google Cloud Data & Analytics GTM Lead

“Crux Informatics is proud to partner with Google to support the launch of Analytics Hub, removing friction for those who need access to analytics-ready data. With thousands of datasets from over 140 sources, Crux Informatics will accelerate access to data on Analytics Hub and together provide a more efficient and cost effective solution to deliver datasets in Google Cloud’s ecosystem.”
—Will Freiberg, CEO, Crux Informatics
Next steps for Analytics Hub
This is just the beginning for Analytics Hub. As we get to preview and general availability, we will be adding additional capabilities, including workflows for publishing and subscribing, publishing analytics assets (Looker Blocks, Data Studio reports, Connected Google Sheets) along with the shared data, the ability for data publishers to specify query restrictions on the usage of their data, and making it easy for data publishers to create sandbox environments for subscribers to work with their data, even if they are not yet on Google Cloud. We will provide features in Analytics Hub for monetization of data, including managing subscriptions, data entitlements, and billing.
Please sign up for the preview, which is scheduled to be available in the third quarter of 2021. In the meantime, you can learn more about BigQuery and how to leverage its built-in data sharing capabilities. Please go to g.co/cloud/analytics-hub to register your interest in Analytics Hub.
UKG Ready: Meeting the Needs of Complex Machine Learning Models and Distributed Data Sets

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Business Problem
UKG Ready primarily operates in the Small and Medium Business (SMB) space, so inherently many customers are forced to operate and make key business decisions with less Workforce Management (WFM) / Human Capital Management (HCM) data. In addition to volume, SMB lacks the variety of data needed to create a dynamic and agile organization. This puts SMB at a major disadvantage compared to larger segments.
Project Goals
People Insights module is committed to surfacing insights to customers in the context of their day-to-day duties and aid in decision making. With the SMB customer data limitations mentioned above, the goal of this project was to create a global dataset that augments individual customer data to bring light to less obvious, yet important information.
Challenges
UKG Ready is a highly configurable application that gives customers the opportunity to build solutions on a platform that meets their specific business needs. High configurability gives high flexibility to customers in their usage of the software. However, it becomes nearly impossible to create a global dataset for machine learning and data insights. UKG Ready manages just under 4 million of the US workforce and some 30,000+ customers. Despite the large employee dataset size, machine learning models that are specific to customers are starved for data because the individual customers have a relatively small employee population. Does that mean we cannot support our SMB customers’ decision making with ML?
Result
Partnering with Google, we were able to develop an approach that allowed us to standardize various domain entities (pay categories, time off codes, job titles, etc.) so that we could build a global dataset to augment SMB customer data. Using machine learning we were able to build a common vocabulary across our customer base. This common vocabulary encapsulates the nuances of how our customers manage their business and yet is generalized and standardized such that the data can be aggregated over the variety of customer configurations. This allows us to serve up practical insights to customers through various use cases. Our partnership allowed us to leverage Google Cloud Services to meet the needs of our complex machine learning models, distributed data sets and CI/CD processes.
How
UKG Ready decided to partner with Google for an end-to-end solution for the analytics offering. This allowed us to focus on our core business logic without having to worry about the platform, environment configurations, performance and scalability of the entire solution. We make use of various Google Cloud services such as Cloud Triggers, Cloud Storage, Cloud Functions, Cloud Composer, Cloud Dataflow, Big Query, Vertex AI, Cloud Pub/Sub… to host our analytics solution. Jenkins manages the entire CI/CD pipelines and cloud environments are configured and deployed using Terraform.
The standardization of business entities problem was solved in three distinct steps:

Step 1: Collecting aggregated data
We needed an approach to collect aggregated data from our highly distributed, sharded, multi-tenant data sources. We developed a custom solution that allows us to extract data aggregated at source for PII and GDPR considerations and transfer to Google Cloud Storage in the fastest manner possible. Data is then transformed and stored in Big Query. Services used: GCS, Cloud Functions, DataFlow, Cloud Composer and Big Query. All processes are orchestrated using Cloud Composer and detailed logging is available in Cloud Logging (Stackdriver).
Step 2: Applying NLP (Natural Language Processing)
Once we had the variety of customer configurations or the business entities available, we then applied NLP algorithms to categorize and standardize these in buckets. This approach assumes that customers use natural language for configurations like job titles, pay codes etc.

String Preparation
The input data for string preparation process is an entity string or several strings, that describe one entity object (like name-description pair or code-name pair). The output represents set of tokens that may be used to run a classification/clustering model. The process of string preparation tokenizes strings, replaces shortcuts, handles abbreviations, translates tokens, handles grammatical errors and mistypes
ML Models
Statistical
The idea of the model is to use defined target classes (clusters) and assign several tokens (anchors) to each of them an entity that has any of those tokens would be “attracted” to appropriate class. All other tokens are weighted according to frequencies of usage of theses tokens in the entities with anchor tokens:
Using anchor tokens, we are building kind-of Word2Vec - dimensionality of vector is equal to number of target classes. The higher the specific dimension (cluster) value, the higher the probability of entity to be included in appropriate cluster. Final prediction for entity tokens list for specific class is sum of weights of all the tokens included. Predicted cluster is a cluster that has maximal prediction score.
Lexical Model
We managed to generate reasonable amount of labeled data during statistical model implementation and testing. That opens a possibility to build “classical” NLP model that uses labeled data to train classification neural network using pretrained layers to produce token embeddings or even string embeddings. We started experimentation with pre-trained models like GloVe and got good results with single words and bi-grams but started getting issues in handling of n-grams. Our Google account team came to our rescue and recommended some white papers that helped formulate our strategy. We now use Tensorflow nnlm-en-dim128 model to produce string embeddings – it was trained on 200B records English Google News corpus and produces for each input string 128-dimensional vector. After that we use several Dense and Dropout layers to build a classification model.
Ensembling
To perform ensembling all the model results for each class are cast to probabilities using softmax transformation with scale normalization. Final predicted probability is maximal average score of both models among all the classes scores – appropriate class is predicted class.
The machine learning models are deployed on Vertex AI and are used in batch predictions. Model performance is captured at every prediction boundary and monitored for quality in production.
Step 3: Making available common vocabulary
Having the standardized vocabulary, we then needed a mechanism to have the results be available in UKG Ready reports and customer specific models like Flight Risk and Fatigue. For this we again used Google Services for orchestration, data transformation and data storage.
Once the modeling is complete, we made the customer specific models leveraging the above architecture be available in Reports. We utilized our proven existing technology choices in GCP for orchestration, data transformation and data storage
Results
We are able to build a common vocabulary of our customers’ business entities with good confidence. And be an expert advisor to our SMB customers in their decision-making using machine learning. With the advice of our Google account team and using Google services we can add value to our product in a relatively short amount of time. And we are not done! We continue to use this platform for new use cases, complex business problems and innovative machine learning solutions.
Sample result:

Special thanks to Kanchana Patlolla , AI Specialist, Google for the collaboration in bringing this to light
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