Marxent Leverages Google Cloud to Elevate Customer Journeys on Retail Apps with 3D Shopping Experiences - Build What's Next
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Marxent Leverages Google Cloud to Elevate Customer Journeys on Retail Apps with 3D Shopping Experiences

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3D Room Commerce company, Marxent leverages Google Cloud to help the largest retail and home goods companies build unique customer journeys by helping buyers visualize products in the context of their home floor plan in a single click! Learn how.

As ecommerce for home goods exploded in popularity during COVID, furniture and DIY retailers looked to find new ways to grow online transaction sizes to in-store levels. Shopping for furniture and home improvement projects has always been challenging online. Furniture, kitchen cabinets, fixtures, and appliances become a part of daily life, are challenging to return, and have a low purchase frequency. Once a shopper makes a decision, they tend to live with it for many years. These are visual, tactile, decisions that require measurements, style choices, budgeting, an understanding of available products, and an involved consideration processes. During the pandemic, retailers turned to 3D to enhance these virtual shopping experiences. 

Inspiration and visualization cultivate confidence

Our 3D Room Commerce company, Marxent offers 3D visualization and configuration solutions that help retailers sell complex, configurable products online through consumer-facing 3D design and visualization apps. The Marxent 3D Room Planner with HD Renders helps shoppers to visualize how furniture or kitchen cabinet configurations will look in the specific floorplan of their home. Founded in 2011, Marxent envisions a world where buying a dining table or remodeling an entire kitchen is as easy as buying a car from Carvana or ordering dinner through  Bite Squad. Our 3D apps create a streamlined inspiration to transaction to advocacy model that cultivates shopper confidence and allows retailers to sell the whole room, not just individual items. 

Using Google Cloud as a foundation, we help some of the largest retail and home goods companies in the world provide exceptional customer journeys. We trust Google Cloud because our clients trust us to make it faster and easier for shoppers to buy semi-custom, configurable projects.

Embracing the power of 3D to super-charge ecommerce 

It’s inarguable: e-commerce is on the rise. More people than ever before are shopping online for furniture, kitchen cabinets, decking, and other large-scale configurable products. 

Customers who design with a retailer, usually buy from them. When shoppers visit stores and showrooms, they find inspiration in merchandised scenes that illustrate how products like sofas, chairs, rugs and lamps work together to accomplish a look. Skilled sales people make suggestions and offer advice on how to put pieces together. They may even work up a quick floor plan to show how multiple items work together in a room. In store, the inspiration phase is intimately tied to consideration and, ultimately, to driving transactions.

By contrast, online shoppers typically start home projects by seeking inspiration and ideas from Pinterest, Instagram and unbranded online image searches. Once they have formed their style preferences, shoppers keep searching to compare products across multiple retailers, plan their project, and put together a final budget. 

To own the whole project sale, retailers need to own the entire inspiration to transaction to advocacy journey. With both online and in-store applications, Retailers leverage Marxent’s 3D Room Planner app to build shopper confidence, capture the whole room sale and win the customer over.

https://youtube.com/watch?v=_svOdVvX5LA%3Fenablejsapi%3D1%26

PRE-RENDERED MID-POLY 3D SCENE

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POST-RENDERED MID-POLY 3D SCENE – This is a slightly different angle of the same room that has been rendered into a “Raw Render” (rendered in under 2 minutes).

POST-RENDERED.jpg
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Through Marxent’s 3D Room Commerce solution, users experience a cyclical inspiration to transaction to advocacy journey. It starts with shoppers viewing inspirational images and media online. Using Marxent’s applications, they can design directly from inspirational images to create a custom, configured space without any product catalog knowledge. Shoppers can visualize the products they love together and in the context of their own floor plan instead of navigating product pages and wondering if items will work together. 

Then, they can add the whole room to a shopping cart with a single click. While this virtual experience does lead to a transaction, it also allows users to save, collaborate on, and share the spaces they’ve created. They become advocates by sharing their projects on social media, starting the inspirational content cycle again. 

Putting an end to manual operations

To deliver renders at scale, Marxent needed to update their cloud render solution. Initially, our 3D Art team operated a manual on-premise render fleet. However, this required many hours of manual setup, configuration, and operation. We also had to manage expensive graphics servers—bare metal, CPUs, GPUs, RAM, HDD, and more. The only solution was to automate the 3D rendering process and empower end-users to rapidly create their own 3D room renders. 

When we were evaluating new solutions, we saw distinct advantages in the Google Cloud Platform that would help them safely and securely scale their business, while strengthening their partnerships with end customers. For example, in moving to Google Cloud, we could automate and scale our rendering process without having to manage fleets of physical servers. We also viewed the platform as an asset due to Google’s secure-by-design infrastructure, agility, data analytics capabilities, and potential for joining the Marketplace.

Creating magical customer experiences that inspire purchase

To provide our customers and shoppers with contextual experiences, Marxent’s applications use mid-poly 3D models that balance speed and realism. These models provide a latency-free, real-time design experience that can be rendered into scenes that are realistic enough to be perceived as photos on social media. 

The complex process of rendering these images requires a combination of efficiency, speed, analytics, and consistent performance that Google Cloud provides. When configured with powerful and speedy gaming GPUs, Marxent can provide fast rendering that meets customers and shopper demands. Here’s a look at our HD Renders application.

HD Renders application.jpg
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Before a user can request an HD Render, they must create a room in the Marxent 3D Room Planner. Once requested, Marxent pulls the saved project from the database and kicks off the process with Cloud Pub/Sub. The project loads into a gaming GPU, using the same platform code running when the user first creates the room in the application. It boots up the app in the cloud to load the room.

The code then scours the space and prepares it for rendering, adjusting texture formats, and adding in lighting. After going through the render engine, the project automatically uploads to Cloud Storage. Finally, the user receives a link to the final product. Throughout, Cloud Pub/Sub handles messages ensuring the right event processes are happening, such as rendering success or failure.

Using this process, it’s possible to create dozens of images out of a single scene, trading products in and out of a floor plan by leveraging a complete catalog of content geometries and covers, textures, and finishes.

Utilizing Google Cloud throughout the buying journey 

Today, Marxent’s applications power world-class retailers with AR, VR, and 3D commerce experiences. We use cutting-edge graphics hardware to create renderings in less than 2 minutes per screenshot, often much faster. We’re also saving money as we no longer have to manage expensive servers or purchase expensive hardware upfront. Our clients are happier because we have passed on the cost savings to them while now having limitless scaling capabilities to meet demand.

By partnering with Google Cloud, Marxent can confidently offer our customers secure applications built on infrastructure with advanced security tools that support compliance and data confidentiality. Backed by a globally consistent platform, we can also help brands build reliable purchasing experiences across customer touchpoints—without fear of downtime during peak sales periods. This strategic partnership has allowed us to provide a best-in-breed, customer-first experience that our customers demand while providing the reliability that our partners expect.

With customers demanding seamless shopping experiences, Marxent’s 3D technologies open doors to new, easier, more convenient, and more satisfying shopping experiences that empower consumers to buy the right products the first time. 

If you want to learn more about how Google Cloud can help your startup, visit our Startup Program application page here and sign up for our monthly startup newsletter to get a peek at our community activities, digital events, special offers, and more.

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CFO Watch: Easily Control Your Cloud Costs with the Google Toolkit

With businesses increasingly making the shift from on-premises to cloud, it’s more important than ever to put financial governance policies in place to control cloud costs. However, this is easier said than done as companies constantly struggle to control costs, which is evident from the fact that 35% of customer cloud spend is wasted, according to the 2018 State of the Cloud report by Rightscale.

What companies need are financial governance controls like quotas, permissions, and budgets that help prevent unexpected cost overruns. In addition, programmatic notifications can help take automated actions to control and cap the cloud usage and costs.

Since there is no one size that fits all for financial governance needs, Google Cloud provides a tool kit which helps organizations easily set-up and manage their financial governance in the cloud.

Watch this video to understand how this toolkit works and how you can use it to control your cloud costs.

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5 Features IT Departments Love About Google Cloud

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From naturally grouping resources together to easy-to-implement firewalls, here are five Google Cloud Platform features that get enterprise IT users to say: “now, that’s cool!”.

Throughout the past couple of years, I have helped a good number of companies, big and small, migrate their systems to the Google Cloud Platform (aka GCP). During the course of these migrations, there are always a few of those moments where people look at a specific Google Cloud feature and say, “now, that’s cool!”.

More often than not, it is because, coming from other platforms, they have gotten used to some features requiring multiple steps, or some operations being complicated, etc. And often they find out that in GCP you can do this specific operation in a couple of clicks, or by setting up a simple text-based configuration. Then you see that light bulb turning on in their head, and there you go… happy customer.

A few of these happen so often that I compiled them in a list to share with others who might also benefit from these “aha!” moments. You could say these are the five things I wish they told me when I started using Google Cloud.

Projects: Naturally Group Resources Together

A project is a namespace where resources live. Every resource you instantiate in GCP, from load balancers to Kubernetes clusters to virtual machines, belongs to a single project, and has no access (by default) to resources in other projects. User roles and authorisations can be defined per-project and trickle down to everything in it. This has two immediate benefits: you can group things that belong together in neat logical units, and things that don’t belong together are isolated from each other (and isolation is a Good Thing)

This is powerful and quite simple, but it often takes new users off-guard. I’ve had many clients call me and ask me “How can I make sure my developers cannot access the production machines? What’s the best way to create access policies? ”

The answer to this is actually super-simple:

  • have a project for development where your developers have rights,
  • have a project for production where they don’t.
  • That’s it.

Every machine/other resource in the production project won’t be accessible to developers.

Of course there is a lot more to it, and you can refine roles and permissions to a much greater degree using Organizations, Folders, etc. Not to mention all the crazy things you can do with per-project billing. But at least you can say “hey, if it’s a machine in the staging environment then it can be found in the “staging” project”.

Global Virtual Networks Are *Truly* Global

Imagine you are using a Cloud provider and that you have servers in the US, and servers in Singapore, and that they need to communicate.

So you create a VPC (Virtual Private Cloud) network in the US data center, another one in the Singapore data center, and then you will connect them by setting up inter-region VPC peering or a VPN (Virtual Private Network) or a transit VPC or other routing magic.

Lots of work, right? And many moving parts, so lots of opportunities for things to break.

With GCP, however, what makes my clients go “aha!” is when they realize that in GCP a single VPC network covers the entire planet. Only subnets are attached to a geographic location, and virtual machines communicate between subnets on private IPs (good old RFC1918 addresses) — no extra routing needed.

So, to make your server communicate across continents on GCP, here are the steps:

  • create a VPC network
  • create a subnet in the US, put your US servers in it
  • create a subnet in Singapore, put your Singapore servers in it

That’s all there is to it. Your VPC network spanning 2 continents is ready to use. Below is a screenshot of how it looks on my account, for a VPC network called ‘my-global-network’ with 2 subnets. The first column (“us-central1” and “asia-southeast1”) contains the name of the GCP regions (read: data centers). The second column is the subnet name that I picked when I created them.

A machine in the US (on the “us-central” subnet) with IP 10.0.0.5 can communicate directly with a machine in Singapore (on the “singapore”) subnet with IP 10.10.0.8.

Nothing else to set up.

And thanks to the way these networks work, the Google Cloud Load Balancer can present a single IP to the world, and forward traffic to the instances that are the closest to you geographically without having to setup a tedious DNS-based load balancing. But that’s worth an entire blog. I’ll save it for another day.

Firewalls with Tags and (Almost) No IP Addresses

There is no network security without a firewall so unsurprisingly GCP comes with one built-in.

Now, I don’t know about you, but nothing makes my brain hurt like a list of firewall rules displaying IP ranges and addresses and ‘Allow/Deny’ directives. It looks a bit like this:

An IP-based set of firewall rules

If you imagine a normal network with a few dozen (hundred?) servers, you can quickly see how this can get out of control. You’d better have a solid printout of your network layout to refer to when you start adding and changing rules. And good luck debugging things!

Wouldn’t it be nice if, instead, you could just tell the firewall: “the HTTP traffic from outside can only reach the HTTP servers and the MySQL database is only reachable by the HTTP server(s) on the same network?”

Turns out it’s pretty simple on GCP by using a little thing called network tags. As the documentation says:

“Network tags are text attributes you can add to Compute Engine virtual machine (VM) instances. Tags allow you to make firewall rules and routes applicable to specific VM instances.”

So let’s see how it works. Firewall rules in GCP are defined in terms of source and target (the traffic flows from the source to the target). You can define filtering rules that apply to the source or the target, and in both cases you can use tags.

This is simpler shown with an example. The rule below states that on the default network, the traffic to the VMs with the tag mysql-server can come from the VMs with the tag http-appserver. Any other traffic is “Deny”-ed by default.

All you have to do is to tag your machines properly, and they will automatically be covered by the rule. You don’t need to enter their IP range.

That’s neat if you ask me. It makes it a lot simpler to grasp what’s happening.

Of course, there’s a TON more to firewalls in GCP. Tags also apply to routes and you can mix and match IP-based rules with tag-based rules. Not to mention that thing called service accounts, but I’ll leave those for another day.

The bottom line is that you can create most rules by just expressing a business need and not having to remember complicated network layouts. I have no hard stats, but I’m pretty sure this has saved me hours of work.

Console Access to VMs from the Browser

Easily access virtual machines (VMs) from the Google Cloud console was one of my first “aha!” moments when I started using GCP.

This is a screen capture of my Google Cloud console, with a virtual machine and its internal IP.

The last column has a header that says “Connect” and when you click on the word “SSH” a separate windows pops up. You wait for a few seconds, and… this is what you get. Your personal shell access — in a browser popup no less.

You are connected through ssh to the virtual machine of your choice. You did not have to download ssh keys and put them in the ~/.ssh directory, do the correct chmod command and run a long-winded ssh -i ~/.ssh/somekey me@<it-took-me-forever-to-copy-paste-the-address-here>

In addition, you have access to a few nifty features such as uploading and downloading files, changing the user etc. Just use the menu behind the cog icon at the top right.

In truth, you should not need to connect directly that often, but when you have to, this is a godsend.

Your Personal Jumphost from the Google Cloud Console

The Google Cloud console has a cool trick: you can actually connect to a virtual environment that is managed by the Google Cloud console itself. It serves a bit as a jump host. You can access most resources from the projects from it, and you can activate it directly from the top menu with, no particular setup on your side. It’s called the Cloud Shell.

This is how it looks at the top right of the console:

When you activate the Cloud Shell, the session opens at the bottom of the console. You get a command line prompt and it’s fully configured with the gcloud command line tool (the jack-of-all-trades of Google Cloud scripting).

You can do a great many things from there, and this even includes uploading and downloading files, editing code or deploying it, a web preview for your AppEngine application, and more.

So you can get access to a fully configured shell environment in your project from any laptop where you can connect with your credentials. On top of this, it persists between connections so you can fine-tune it to your needs and have these changes available the next time you re-connect.

This has saved me many times during my previous life as a traveling consultant!

Live migration

Did I say 5 “Aha!” moments ? Well, you’ve been patient reading all the way to here, so here’s one more for free.

Google Cloud has an amazing way to literally “teleport” a running virtual machine between physical hosts without stopping it. It’s called Live Migration. It allows Google to move your virtual machine away from a defective host, or a host that needs a patch or an upgrade, or for any other infrastructure related reason.

It’s all done in the background, and is totally transparent, so you never really see it happening. Unless you look VERY closely. I once did a demo to a client, where a machine was live migrated while he was simulating a solid network load — and we did not lose a single packet, with no noticeable degradation in latency.

And that’s a wrap!

So there you go. These are 5+1 things that made me go “Aha!” when I became more familiar with the Google Cloud Platform, and that still make my clients do the same.

There is a lot of depth to the platform, and my examples above only scratch the surface of our features. I encourage you to try it yourself. There is a generous free tier, and when you are ready to take the plunge and create that new company, please contact us at Google Cloud for Startups. We’ll get you up and running in no time.

Jerome is a Startup Architect at Google Cloud. Based in Singapore, he helps startups make the most of the Google Cloud Platform.

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IDC Survey: Why 95% of CEOs Have a Digital-first Strategy

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CEOs want to acquire greater digital know-how according to an IDC CEO survey. CEOs say about 30% of their organization’s revenue comes from digital products, services and experiences. Learn more.

When IDC recently asked CEOs what single word most reflects what their organization needs to thrive in 2022, the overwhelming response was “technology.” CEOs want to acquire greater digital know-how as they recognize that technology will underpin the business model of the future.

Digital transformation, already well underway, is becoming digital first. 

In fact, an astonishing 95% of CEOs see the need to adopt a digital-first strategy, according to IDC, and the majority of organizations are down the path of executing their plans. Currently, they report that about 30% of their organization’s revenue comes from digital products, services and experiences, a figure that will reach past 40% by 2027. 

But what will power this digital-first enterprise? Successful large-scale digital transformations are executed by a diverse set of partners and vendors—including a cloud partner, valuable channel partners and resellers, independent software vendors (commonly called ISVs), and services partners; multiple cloud partners are even becoming quite common.

These networks of experts are increasingly the driver behind enterprise transformation. They help companies and organizations to establish an actively managed and governed cloud ecosystem that integrates native and third-party solutions, which can create shared value for all partners from the latest digital technologies. In fact, 85% of CEOs told IDC that actively participating in digital ecosystems is important to their revenue growth.

The new digital agenda is built on cloud ecosystems

Recently, I sat down with the author of the IDC CEO survey, Philip Carter. He’s the group vice president, European chief analyst, and worldwide C-suite tech research lead at IDC, and I wanted to better understand from him how executives are approaching their digital-first mission. 

He explained that CEOs are turning to cloud platforms as a primary partner to put in place new, industry-specific digital business models. These platforms are at the center of “industry value networks” that accelerate time to value and benefit from cloud architecture’s ability to deliver scale, extensibility, and AI-driven experiences to create new revenue streams. 

At Google Cloud, we have made building such industry value networks a priority, comprising of: 

  • Google Cloud, which provides the infrastructure and develops industry-specific data and analytics capabilities using artificial intelligence.
  • Broader Google product areas like Google Shopping, Ads, Maps, Pay, Assistant, Android and Chrome.
  • Independent software vendors (ISVs) relevant to a specific industry, who co-innovate with Google to provide end-to-end solutions to industry problems.
  • System integrators (SIs) with deep industry knowledge who build the strategy and implement the business transformation for customers.

As an example, Google Cloud customers across multiple industries are looking for digital transformation to reinvent their core functions, such as supply chain. They might be identifying new distribution channels or restructuring their inventory. Google Cloud understands how to link the enterprise ecosystem with the consumer ecosystem. We can help enterprises access this broader ecosystem while leveraging AI-driven insights from data to help inform decisions in real time, at the point of engagement.

Google Cloud’s partner ecosystem can help achieve multiple items on the C-suite tech agenda such as improving customer experience, powering enterprise intelligence, building trust, supporting a distributed workplace, driving innovation, and streamlining operations. 

According to IDC, 75% of all organizations will be completely digitally transformed by 2030. Google Cloud has been working hard with our partners to create an extensive ecosystem that can help your organization achieve its digital transformation ahead of competitors. This includes co-developing and co-innovating industry-specific solutions with a host of partners in key areas such as operations, enterprise intelligence, customer experience, workplace productivity, innovation, security, and trust. 

And over the next few years, Google Cloud will double its investment in its partner ecosystem with increased co-innovation resources, more incentives, and co-marketing campaigns and funding. We’ll also offer greater integration into the Google Cloud Marketplace and a larger commitment to training and enablement. 

For more insights on the C-suite “Future of Enterprise” agenda, you can watch my full IDC interview. You might also download our ebook featuring IDC data on the future of enterprise with ecosystem examples from partners like AMD, Confluent, Fortinet, Genesys, Informatica, and Workspot.

Our goal is to provide comprehensive best-in-class support for our mutual customers’ digital transformations. As we look toward that goal, one thing is for sure: Our ecosystem of partners will continue to grow, adding solutions to meet the needs of digital-first enterprises. Care to join us on that journey?

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Modernize your Windows Workloads by Migrating them to Google Cloud

Google has plenty to offer when it comes to migrating and modernizing traditional enterprise Windows workloads to the cloud. Explore different approaches for re-hosting, modernizing, and transforming Windows applications, and the benefits of moving to Google Cloud.

Learn from demos on some of the cutting-edge technologies that can offload some of the operational IT burden into optimized managed services.

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10 Reasons that Make Google Cloud the Champion of IaaS

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If your business is considering migrating to Google Cloud, its planet-scale infrastructure alongside a slew of products guarantee benefits in the long-run, in multiple ways. Read the blog to explore 10 salient aspects of Google Cloud infrastructure.

When you choose to run your business on Google Cloud you benefit from the same planet-scale infrastructure that powers Google’s products such as Maps, YouTube, and Workspace. 

We have picked 10 ways in which Google Cloud Infrastructure services outshine alternatives in the market in how they simplify your operations, save money, and secure your data. 

1. Custom Machine Types means no wasted resources

Compute Engine offers predefined machine types that you can use when you create a VM instance. A predefined machine type has a preset number of vCPUs and a preset amount of memory; each type is billed at a set price as described on the Compute Engine pricing page

If predefined machine types don’t meet your needs, you can create a VM instance with a custom number of vCPUs and custom amount of memory, effectively building a custom machine type. Custom machine types are available only for general-purpose machine families. When you create a custom machine type, you are deploying a custom machine type from the E2, N2, N2D, or N1 machine family on GCP.  No other leading cloud vendor offers custom machine types so extensively.

Custom machine types are a good idea for workloads that aren’t a good fit for the predefined machine types and for workloads that require more processing power or memory but don’t need all of the upgrades provided by the next machine type level. This translates into lower operating costs.   They are also useful for controlling software licensing costs that are based on the number of underlying compute cores. 

Jeremy Lloyd, Infrastructure and Application Modernization Lead at Appsbroker, a Google partner: 

“Custom machine types coupled with Google’s StratoZone data center discovery tool provides Appsbroker with the flexibility we need to provide cost efficient virtual machines matched to a virtual machine’s actual utilization. As a result, we are able to keep our customers’ operating costs low while still providing the ability to scale as needed.”

2. Compute Engine Virtual Machines are optimized for scale-out workloads 

For scale-out workloads, T2D, the first instance type in the Tau VM family, is based on 3rd Gen AMD EPYC processors and leapfrogs VMs for scale-out workloads of any leading public cloud provider today, both in terms of performance and price-performance. Tau VMs offer 56% higher absolute performance and 42% higher price-performance compared to general-purpose VMs from any leading public cloud vendor (source). The x86 compatibility provided by these AMD EPYC processor-based VMs gives you market-leading performance improvements and cost savings, without having to port your applications to a new processor architecture. Sign up here  if you are interested in trying out T2D instances in Preview. 

For SAP HANA, Google Cloud has demonstrated with SAP how we can run the world’s largest scale-out HANA system in the public cloud (96TB).   With such innovation, you are covered as your business grows exponentially.

3. Largest single node GPU-enabled VM

Google is the only public cloud provider to offer up to 16 NVIDIA A100 GPUs in a single VM, making it possible to train very large AI models. Users can start with one NVIDIA A100 GPU and scale to 16 GPUs without configuring multiple VMs for single-node ML training, without crossing the VM layer. 

Additionally, customers can choose smaller GPU configurations—1, 2, 4 and 8 GPUs per VM—providing the flexibility to scale their workload as needed. 

The A2 VM family was designed to meet today’s most demanding applications—workloads like CUDA-enabled machine learning (ML) training and inference, for example. This family is built on the A100 GPU which offers up to 20x the compute performance compared to the previous generation GPU and comes with 40 GB of high-performance HBM2 GPU memory. To speed up multi-GPU workloads, the A2 VMs use NVIDIA’s HGX A100 systems to offer high-speed NVLink GPU-to-GPU bandwidth that delivers up to 600 GB/s. A2 VMs come with up to 96 Intel Cascade Lake vCPUs, optional Local SSD for workloads requiring faster data feeds into the GPUs and up to 100 Gbps of networking. A2 VMs provide full vNUMA transparency into the architecture of underlying GPU server platforms, enabling advanced performance tuning. Google Cloud offers these GPUs globally. 

4. ​​Non-disruptive maintenance means you worry less about planned downtime

Compute Engine offers live migration (non-disruptive maintenance) to keep your virtual machine instances running even when a host system event, such as a software or hardware update, occurs. Google’s Compute Engine live migrates your running instances to another host in the same zone without requiring your VMs to be rebooted. Live migration enables Google to perform maintenance that is integral to keeping infrastructure protected and reliable without interrupting any of your VMs. When a VM is scheduled to be live-migrated, Google provides a notification to the guest that a migration is imminent. 

Live migration keeps your instances running during:

  • Regular infrastructure maintenance and upgrades
  • Network and power grid maintenance in the data centers
  • Failed hardware such as memory, CPU, network interface cards, disks, power, and so on. This is done on a best-effort basis; if a hardware component fails completely or otherwise prevents live migration, the VM crashes and restarts automatically and a hostError is logged.
  • Host OS and BIOS upgrades
  • Security-related updates
  • System configuration changes, including changing the size of the host root partition, for storage of the host image and packages

Live migration does not change any attributes or properties of the VM itself. The live migration process transfers a running VM from one host machine to another host machine within the same zone. All VM properties and attributes remain unchanged, including internal and external IP addresses, instance metadata, block storage data and volumes, OS and application state, network settings, network connections, and so on. This has the benefit of reducing operational and maintenance overhead, helps you build a more robust security posture where infrastructure can be consciously revamped from a known good state and minimizes risks for advanced persistent threats. 

Refer to Lessons learned from a year of using live migration in production on Google Cloud from the Google engineering team.

5. Trusted Computing: Shielded VMs guard you against advanced, persistent attacks

Establishing trust in your environment is multifaceted, involving hardware and firmware, as well as host and guest operating systems. Unfortunately, threats like boot malware or firmware rootkits can stay undetected for a long time, and an infected virtual machine can continue to boot in a compromised state even after you’ve installed legitimate software. 

Shielded VMs can help you protect your system from attack vectors like:

  • Malicious guest OS firmware, including malicious UEFI extensions
  • Boot and kernel vulnerabilities in the guest OS
  • Malicious insiders within your organization

To guard against these kinds of advanced persistent attacks, Shielded VMs use:

  • Unified Extensible Firmware Interface (UEFI) BIOS: Helps ensure that firmware is signed and verified
  • Secure and Measured Boot: Helps ensure that a VM boots an expected, healthy kernel
  • Virtual Trusted Platform Module (vTPM): Establishes root-of-trust, underpins Measured Boot, and prevents exfiltration of vTPM-sealed secrets
  • Integrity Monitoring: Provides tamper-evident logging, integrated with Stackdriver, to help you quickly identify and remediate changes to a known integrity state

The Google approach allows customers to deploy Shielded VMs with only a simple click, thereby easing implementation. 

6. Confidential Computing encrypts data while in use

Google Cloud was a founding member of the Confidential Computing Consortium. Along with encryption of data in transit and at rest using customer-managed encryption keys (CMEK) and customer-supplied encryption keys (CSEK), Confidential VM adds a “third pillar” to the end-to-end encryption story by encrypting data while in use. Confidential Computing uses processor-based technology that allows data to be encrypted in use while it is being processed in the public cloud. Confidential VM allows you to to encrypt memory in use on a Google Compute Engine VM by checking a single checkbox. 

All Confidential VMs support the previously mentioned Shielded VM features under the covers—you can think of Shielded VM as helping to address VM integrity, while Confidential VM addresses the memory encryption aspect which relies on CPU features. With the confidential execution environments provided by Confidential VM and AMD Secure Encrypted Virtualization (SEV), Google Cloud keeps customers’ sensitive code and other data encrypted in memory during processing. Google does not have access to the encryption keys. In addition, Confidential VM can help alleviate concerns about risk related to either dependency on Google infrastructure or Google insiders’ access to customer data in the clear. 

See what Google Cloud partners say about Confidential Computing here

7. Advanced networking delivers full-stack networking and security services with fast, consistent, and scalable performance

Google Cloud’s network delivers low latency, reduces operational costs and ensures business continuity, enabling organizations to seamlessly scale up or down in any region to meet business needs. Our planet-scale network uses advanced software-defined networking and security with edge caching services to deliver fast, consistent, and scalable performance. With 28 regions, 85 zones, and 146 PoPs connected by 16 subsea fiber cables around the world, Google Cloud’s network offers a full stack of layer 1 to layer 7 services for enterprises to run their workloads anywhere. Enterprises can be assured that they have best-in-class networking and security services connecting their VMs, containers, and bare metal resources in hybrid and multi-cloud environments with simplicity, visibility, and control. 

Google Cloud’s network has protected customers from one of the world’s largest DDoS attacks at 2.54 Tbps. With our multi-layer security architecture and products such as Cloud Armor, our customers ran their business with no disruptions. Furthermore, our recent integration of Cloud Armor with reCAPTCHA Enterprise adds best-in-class bot and fraud management to prevent volumetric attacks. Cloud Armor is deployed with our Cloud Load Balancer and Cloud CDN, extending the secure benefits at the network edge for traffic coming into Google Cloud so customers have security, performance, and reliability all built in. Furthermore, we are excited to offer Cloud IDS in preview, which was co-developed with security industry leader, Palo Alto Networks, to run natively in Google Cloud. 

Our advanced networking capabilities also extends to GKE and Anthos networking. With the GKE Gateway controller, customers can manage internal and external HTTPS load balancing for a GKE cluster or a fleet of GKE clusters with multi-tenancy while maintaining centralized admin policy and control. Unlike other Kubernetes offerings, we offer eBPF dataplane which brings powerful tooling such as Kubernetes network policy and logging to GKE. eBPF is known to kernel engineers as a “superpower” for its unique architecture to load and unload modules in kernel space, and now this capability is built in with Google Cloud networking. 

For observability and monitoring, our customers deploy Network Intelligence Center, Google Cloud’s comprehensive network monitoring, verification and optimization platform. With four key modules in Network Intelligence Center, and several more to come, we are working towards realizing our vision of proactive network operations that can predict and heal network failures, driven by AI/ML recommendations and remediation. Network Intelligence Center provides unmatched visibility into your network in the cloud along with proactive network verification. Centralized monitoring cuts down troubleshooting time and effort, increases network security and improves the overall user experience.  

8. Regional Persistent Disk for High Availability

Regional Persistent Disk is a storage option that provides synchronous replication of data between two zones in a region. Regional Persistent Disks can be a great building block if you need to ensure high availability of your critical applications as they offer cost-effective durable storage and replication of data between two zones in the same region. 

Regional Persistent Disks are also easy to set up within the Google Cloud Console. If you are designing robust systems or high availability services on Compute Engine, Regional Persistent Disks combined with other best practices such as backing up your data using snapshots enable you to build an infrastructure that is highly available and recoverable in a disaster. Regional Persistent Disks are also designed to work with regional managed instance groups. In the unlikely event of a zonal outage, Regional Persistent Disks allow continued I/O through failover of your workloads to another zone. Regional Persistent Disks can help meet zero RPO and near-zero RTO requirements and other stringent SLAs that your critical applications might require by maximizing application availability and protection of data during events such as host/VM failures and zonal outages. 

9. Cloud Storage’s single namespace for dual-region and multi-region means managing regional replication is incredibly simple

Similar to how Persistent Disk makes data more available by replicating data across zones, Cloud Storage provides similar benefits for object storage. Cloud Storage within a region is cross-zone by definition, reducing the risk that a zonal outage would take down your application. Cloud Storage adds to this by also providing a cross-region option that can protect against a regional outage and gets your data closer to distributed users. This comes in the form of Dual-region or Multi-region settings for a bucket. These are the simplest to implement cross-region replication offerings in the industry—just a simple button or API call to enable them. In addition to being simple to implement, they offer an added advantage of using a single bucket name that spans regions. 

This is unique in the industry. Competitive offerings currently require setting up and managing two distinct buckets, one in each region and they don’t offer the strong consistency properties Cloud Storage offers across regions. Operations and app development are burdened by this design. Google’s single namespace approach dramatically simplifies application development (the app runs on single region or dual/multi-region without any changes), and provides simpler application restarts and testing for DR.

10. Predictive autoscaling 

Customers use predictive autoscaling to improve response times for applications with long initialization times or for applications with workloads that vary predictably with daily or weekly cycles. When you enable predictive autoscaling, Compute Engine forecasts future load based on your Managed Instance Group’s history and scales out the MIG’s in advance of predicted load, so that new instances are ready to serve when the load arrives. Without predictive autoscaling, an autoscaler can only scale a group reactively, based on observed changes in load in real time. 

With predictive autoscaling enabled, the autoscaler works with real-time data as well as with historical data to cover both the current and forecasted load. Forecasts are refreshed every few minutes (faster than competing clouds) and consider daily and weekly seasonality, leading to more accurate forecasts of load patterns.

For more information, see How predictive autoscaling works and Checking if predictive autoscaling is suitable for your workload.

These are just a few examples of customer-centric innovation that set Google Cloud infrastructure apart.  Bring your applications and let the platform work for you.   

Get started by learning about your options for migration, or talk to our sales team to join the thousands of customers who have embarked upon this journey.


Acknowledgement

Special thanks to Dheeraj Konidena (Google) for contributing to this article.

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