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Interpreting ML Models with Explainable AI
We often trust our high-accuracy ML models to make decisions for our users, but it’s hard to know exactly why or how these models came to specific conclusions.
Explainable AI provides a suite of tools to help you interpret your ML model’s predictions.
Listen to this discussion regarding how to use Explainable AI to ensure our ML models are treating all users fairly and how to analyze image, text, and tabular models from a fairness perspective, using Explanations on AI Platform.
Sara Robinson, Developer Advocate, Google Cloud defines explainability, and what it looks like for different data types. She also demonstrates the different Explainable AI offerings on Google Cloud, runs a demo, and shows how to use the What-if Tool, an open source visualization tool for optimizing your ML model’s performance and fairness.
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Companies everywhere are seeking to leverage the power of AI. And rightly so. The smart applications of AI enable organizations to improve, to scale, and to accelerate the decision-making process across most business functions, so as to work both more efficiently and more effectively. It can also open up new avenues and new revenue streams, providing the organization with an additional competitive edge.
In short, many believe (as we do) that the enterprises that invest in building industry-specific AI solutions today are positioning themselves to be the global economic leaders of tomorrow. But the path to building an effective AI capability is not an easy one. There are many challenges to overcome. Challenges with the technology to develop platforms and solutions. With the people who will implement and manage that technology. With the data that fuels the technology. And with the processes that govern the whole of it. How do you harness the power inherent in AI, while avoiding any potential missteps?
That’s where Google Cloud comes in. Our framework for AI adoption provides a guide to technology leaders who want to build an effective AI capability, one that enables them to leverage the power of AI to enhance and streamline their business, smoothly and smartly. The framework is informed by Google’s own evolution, innovation, and leadership in AI, including experience deploying AI in production through products such as Gmail and Google Photos. It is also inspired by many years of experience helping cloud customers — from startups to enterprises, in various industries — to solve complex challenges.
With Google Cloud’s AI Adoption Framework, you’ll be able to create and evolve your own transformative AI capability. You’ll have a map for assessing where you are in the journey and where, at the end of it, you’d like to be. You’ll have a structure for building scalable AI capabilities to create better insights from big data with powerful algorithms across the entire business.
With Google Cloud as your guide, the path to AI is considerably smoother.
Download this whitepaper to find out:
- A map for assessing where you are in your AI journey and where you want to be
- A comprehensive structure for building an effective AI capability across your entire organisation to create actionable insights from data
- A technical deep dive for technology leaders
Google’s Intelligent Products Essentials Assist Manufacturers in Product Development Journey
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Expectations for both consumer and commercial products have changed. Consumers want products that evolve with their needs, adapt to their preferences, and stay up-to-date over time. Manufacturers, in turn, need to create products that provide engaging customer experiences not only to better compete in the marketplace, but also to provide new monetization opportunities.
However, embedding intelligence into new and existing products is challenging. Updating hardware is costly, and existing connected products do not have the capability to add new features. Furthermore, manufacturers do not have sufficient customer insights due to product telemetry and customer data silos, and may lack the AI expertise to quickly develop and deploy these features.
That’s why today we’re launching Intelligent Products Essentials, a solution that allows manufacturers to rapidly deliver products that adapt to their owners, update features over-the-air using AI at the edge, and provide customer insights using analytics in the cloud. The solution is designed to assist manufacturers in their product development journeys—whether developing a new product or enhancing existing ones.
With Intelligent Products Essentials, manufacturers can:
- Personalize customer experiences: Provide a compelling ownership experience that evolves over the lifetime of the product. For example, a chatbot that contextualizes responses based on product status and customer profile.
- Manage and update products over-the-air: Deploy updates to products in the field, gather performance insights and evolve capabilities over time with monetization opportunities.
- Predict parts and service issues: Detect operating thresholds, anomalies and predict failures to proactively recommend service using AI, reducing warranty claims, decreasing parts shortages and increasing customer satisfaction.
In order to help manufacturers quickly deploy these use cases and many more, Intelligent Products Essentials provides the following:
- Edge connections: Connect and ingest raw or time-series product telemetry from various device platforms utilizing IoT Core or Pub/Sub and enable deployment and management of firmware over-the-air and machine learning models with Vertex AI at the edge.
- Ownership App Template: Easily build connected product companion apps that work on smartphones, tablets, and computers. Use a pre-built API and accompanying sample app that can incorporate product or device registration, identity management, and provide application behavior analytics using Firebase.
- Product fleet management: Manage, update and analyze fleets of connected products via APIs, Google Kubernetes Engine, and Looker.
- AI services: Create new features or capabilities for your products using AI and machine learning products such as DialogFlow, Vision AI, AutoML, all from Vertex AI.
Enterprise data integration: Integrate data sources such as Enterprise Asset Management (EAM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) systems and others using Dataflow and BigQuery.
Intelligent Products Essentials helps manufacturers build new features across consumer, industrial, enterprise, and transportation products. Manufacturers can implement the solution in-house, or work with one of our certified solution integration partners like Quantifi and Softserve.
“The focus on intelligent products that Google Cloud is deploying provides a digital option for manufacturers and users. At its heart, systems like Intelligent Product Essentials are all about decision making. IDC sees faster and more effective decision-making as the fundamental reason for the drive to digitize products and processes. It’s how you can make faster and more effective decisions to meet heightened customer expectations, generate faster cash flow, and better revenue realization,” said Kevin Prouty, Group Vice President at IDC. “Digital offerings like Google’s Intelligent Product Essentials potentially go the last mile with the ability to connect the digital thread all the way through to the final user.”
Customers adopting Intelligent Products Essentials
GE Appliances, a Haier company, are enhancing their appliances using new AI-powered intelligent features to enable:
- Intelligent cooking: Help cook the perfect meal to personal preferences, regardless of your expertise and abilities in the kitchen.
- Frictionless service: Build smart appliances that know when they need maintenance and make it simple to take action or schedule services.
- Integrated digital lifestyle: Make appliances useful at every step of the way by integrating them with digital lifestyle services – for example, automating appliance behaviors according to customer calendars, such as oven preheating or scheduling the dishwasher to run in the late evening.
“Intelligent Products Essentials enhances our smart appliances ecosystem, offering richer consumer habit insights. This enables us to develop and offer new features and experiences to integrate with their digital lifestyle.“ —Shawn Stover, Vice-president Smart Home Solutions at GE Appliances.https://www.youtube.com/embed/zaWAJN8aKOw?enablejsapi=1&
Serial 1, Powered by Harley-Davidson, is using Intelligent Product Essentials to manage and update its next generation eBicycles, and personalize its customers’ digital ownership experiences.
“At Serial 1, we are dedicated to creating the easiest and most intuitive way to experience the fun, freedom, and adventure of riding a pedal-assist electric bicycle. Connectivity is a key component of delivering that mission, and working together to integrate Intelligent Product Essentials into our eBicycles will ensure that our customers enjoy the best possible user experience.”— Jason Huntsman, President, Serial 1.
Magic Leap, an augmented reality pioneer with industry-leading hardware and software, is building field service solutions with Intelligent Products Essentials with the goal of connecting manufacturers, dealers, and customers to more proactive and intelligent service.
“We look forward to using Intelligent Products Essentials to enable us to rapidly integrate manufacturers’ product data with dealer service partners into our field service solution. We’re excited to partner with Google Cloud as we continue to push the boundaries of physical interaction with the digital world.” — Walter Delph, Chief Business Officer, Magic Leap
Intelligent Product Essentials is available today. To learn more, visit our website.
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Contact centers can transform customer experience using AI-driven speech analytics to evaluate every customer interaction and use it as a ‘data point’ to identify key patterns, enquiries, pain points, reviews and feedback to enhance customer experience with real-time, personalized recommendations. Knowlarity’s AI-based cloud telephony solutions for businesses built with Google Cloud takes speech analytics to another level!
Download the article to empower your contact centers with AI-powered speech analytics to make predictive analysis, reduce call handling time and volume as well as train contact center agents to provide customers with quick and real-time feedback.
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23:30 Minutes
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Pytorch at Scale on Cloud TPUs
Cloud TPU Pods are machine learning supercomputers that enable enterprises to train large machine learning models at a scale otherwise difficult or sometimes impossible.
They deliver business value through solving many machine learning problems including image search, neural architecture search and large-scale language models both for Google and Google Cloud customers.
However, until a few months ago TPU devices and pods were limited to Tensorflow models. Much awaited support for Pytorch was announced in Pytorch conference 2019.
In this session, Vaibhav Singh, ML Specialist, Cloud Customer Engineer, Google Cloud and Taylan Bilal, Software Engineer, Google Cloud demystify the art and science of training your Pytorch models on TPUs. They take you through a step-by-step walkthrough using an example, then explain how it works, and finally how to scale up Pytorch training with Cloud TPU Pods.
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28:30 Minutes
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Data Leaders in 2021 and Beyond: How to Prepare
As technologies and workplace environments are quickly evolving, how people and businesses leverage data in their day-to-day workflow is also changing.
Data leaders are an emerging force navigating and charting pathways forward towards new horizons for how people and organizations experience data.
In this presentation, Pedro Arellano, Product Marketing Director, Looker, will cover three areas:
- Underline that the value of data within an organization is no longer up for debate. Everybody needs data, and everybody’s job has the potential to be improved with data.
- Three trends that will help put into context how we’ve arrived at this particular moment of such great potential for data.
- Why data leaders, almost regardless of their title, are now in a position to really influence the direction of organization like never before.
Learn what’s guiding the thinking of data leaders in 2021 and beyond.
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