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Cloud IoT Core Helps Businesses Leverage their IoT Data to Build a Competitive Edge

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IoT devices produce tons of data that require an efficient, scalable and affordable way to analyze the information. IoT Core is a fully managed service for managing IoT devices that can bring a competitive edge for businesses. Learn how!

The ability to gain real-time insights from IoT data can redefine competitiveness for businesses. Intelligence allows connected devices and assets to interact efficiently with applications and with human beings in an intuitive and non-disruptive way. After your IoT project is up and running, many devices will be producing lots of data. You need an efficient, scalable, affordable way to both manage those devices and handle all that information. 

IoT Core is a fully managed service for managing IoT devices. It supports registration, authentication, and authorization inside the Google Cloud resource hierarchy as well as device metadata stored in the cloud, and the ability to send device configuration from other GCP or third-party services to devices. 

Main components

The main components of Cloud IoT Core are the device manager and the protocol bridges:

  • The device manager  registers devices with the service, so you can then monitor and configure them. It provides:
    • Device identity management 
    • Support for configuring, updating, and controlling individual devices
    • Role-level access control
    • Console and APIs for device deployment and monitoring
  • Two protocol bridges (MQTT and HTTP) can be used by devices to connect to Google Cloud Platform for:
    • Bi-directional messaging
    • Automatic load balancing
    • Global data access with Pub/Sub

How does Cloud IoT Core work?

Device telemetry data is forwarded to a Cloud Pub/Sub topic, which can then be used to trigger Cloud Functions as well as other third-party apps to consume the data. You can also perform streaming analysis with Dataflow or custom analysis with your own subscribers.

Cloud IoT Core supports direct device connections as well as gateway-based architectures. In both cases the real time state of the device and the operational data is ingested into Cloud IoT Core and the key and certificates at the edge are also managed by Cloud IoT Core. From Pub/Sub the raw input is fed into Dataflow for transformation, and the cleaned output is populated in Cloud Bigtable for real-time monitoring or BigQuery for warehousing and machine learning. From BigQuery the data can be used for visualization in Looker or Data Studio and it can be used in Vertex AI for creating machine learning models. The models created can be deployed at the edge using Edge Manager (in experimental phase). Device configuration updates or device commands can be triggered by Cloud Functions or Dataflow to Cloud IoT Core, which then updates the device.  

Design principles of Cloud IoT Core

As a managed service to securely connect, manage, and ingest data from global device fleets, Cloud IoT COre is designed to be:

  • Flexible, providing easy provisioning of device identities and enabling devices to access most of Google Cloud
  • IThe industry leader in IoT scalability and performance
  •  Interoperable, with supports for the most common industry-standard IoT protocols

Use cases

IoT use cases range across numerous industries. Some typical examples include:

  • Asset tracking, visual inspection, and quality control in retail, automotive, industrial, supply chain and logistics
  • Remote monitoring and predictive maintenance in oil & gas, utilities, manufacturing, and transportation
  • Connected homes and consumer technologies.
  • Vision intelligence in retail, security, manufacturing, and industrial sectors
  • Smart living in commercial, residential, and smart spaces 
  • Smart factories with predictive maintenance and real-time plant floor analytics

 For a more in-depth look into Cloud IoT Core check out the documentation.  

https://youtube.com/watch?v=76v16P-Wqe4%3Fenablejsapi%3D1%26

For more #GCPSketchnote, follow the GitHub repo. For similar cloud content follow me on Twitter @pvergadia and keep an eye out on thecloudgirl.dev.

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Simplifying Your Database Migration With Google Cloud

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Ready to take your Oracle and SQL Server databases to the next level? Dive into our 5 new videos and discover the benefits of migrating to Google Cloud and unlock improved performance and scalability for your business.

For several decades, before the rise of cloud computing upended the way we think about databases and applications, Oracle and Microsoft SQL Server databases were a mainstay of business application architectures. But today, as you map out your cloud journey, you’re probably reevaluating your technology choices in light of the cloud’s vast possibilities and current industry trends.

In the database realm, these trends include a shift to open source technologies (especially to MySQL, PostgreSQL, and their derivatives), adoption of non-relational databases, multi-cloud and hybrid-cloud strategies, and the need to support global, always-on applications. Each application may require a different cloud journey, whether it’s a quick lift-and-shift migration, a larger application modernization effort, or a complete transformation with a cloud-first database.

Google Cloud offers a suite of managed database services that support open source, third-party, and cloud-first database engines. At Next 2022, we published five new videos specifically for Oracle and SQL Server customers looking to either lift-and-shift to the cloud or fully free themselves from licensing and other restrictions. We hope you’ll find the videos useful in thinking through your options, whether you’re leaning towards a homogeneous migration (using the same database you have today) or a heterogeneous migration (switching to a different database engine).

Let’s dive into our five new videos.

#1 Running Oracle-based applications on Google Cloud

By Jagdeep Singh & Andy Colvin

Moving to the cloud may be difficult if your business depends on applications running on an Oracle database. Some applications may have dependencies on Oracle for reasons such as compatibility, licensing, and management. Learn about several solutions from Google Cloud, including Bare Metal Solution for Oracle, a hardware solution certified and optimized for Oracle workloads, and solutions from cloud partners such as VMware and Equinix. See how you can run legacy workloads on Oracle while adopting modern cloud technologies for newer workloads.

#2 Running SQL Server-based applications on Google Cloud

By Isabella Lubin

Microsoft SQL Server remains a popular commercial database engine. Learn how to run SQL Server reliably and securely with Cloud SQL, a fully-managed database service for running MySQL, PostgreSQL and SQL Server workloads. In fact, Cloud SQL is trusted by some of the world’s largest enterprises with more than 90% of the top 100 Google Cloud customers using Cloud SQL. We’ll explore how to select the right database instance, how to migrate your database, how to work with standard SQL Server tools, and how to monitor your database and keep it up to date.

#3 Choosing a PostgreSQL database on Google Cloud

By Mohsin Imam

PostgreSQL is an industry-leading relational database widely admired for its permissive open source licensing, rich functionality, proven track record in the enterprise, and strong community of developers and tools. Google Cloud offers three fully-managed databases for PostgreSQL users: Cloud SQL, an easy-to-use fully-managed database service for open source PostgreSQL; AlloyDB, a PostgreSQL-compatible database service for applications that require an additional level of scalability, availability, and performance; and Cloud Spanner, a cloud-first database with unlimited global scale, 99.999% availability and a PostgreSQL interface. Learn which one is right for your application, how to migrate your database to the cloud, and how to get started.

#4 How to migrate and modernize your applications with Google Cloud databases

By Sandeep Brahmarouthu

Migrating your applications and databases to the cloud isn’t always easy. While simple workloads may just require a simple database lift-and-shift, custom enterprise applications may benefit from more complete modernization and transformation efforts. Learn about the managed database services available from Google Cloud, our approach to phased modernization, the database migration framework and programs that we offer, and how we can help you get started with a risk-free assessment.

#5 Getting started with Database Migration Service

By Shachar Guz & Inna Weiner

Migrating your databases to the cloud becomes very attractive as the cost of maintaining legacy databases increases. Google Cloud can help with your journey whether it’s a simple lift-and-shift, a database modernization to a modern, open source-based alternative, or a complete application transformation. Learn how Database Migration Service simplifies your migration with a serverless, secure platform that utilizes native replication for higher fidelity and greater reliability. See how database migration can be less complex, time-consuming and risky, and how to start your migration often in less than an hour.

We can’t wait to partner with you

Whichever path you take in your cloud journey, you’ll find that Google Cloud databases are scalable, reliable, secure and open. We’re looking forward to creating a new home for your Oracle- and SQL Server-based applications.

Start your journey with a Cloud SQL or Spanner free trial, and accelerate your move to Google Cloud with the Database Migration Program.

Case Study

BURGER KING Germany: Serving Up Marketing Insights and Supply Chain Visibility Easily

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BURGER KING Germany built an ETL pipeline that channels ticket data for every sale into BigQuery allowing the marketing team to easily see exactly which products are selling well so that they can tweak promos. The data is also helps monitor the supply chain to make sure enough produce is delivered to restaurants in response to changes in demand.

Do hamburgers really come from Hamburg? This may still be a matter of debate, but the popularity of American-style burger joints not just in Hamburg but all over Germany, is clear. Germany’s top two fast food companies are both burger chains. One of them is BURGER KING®, a global brand that welcomes more than 11 million customers worldwide every day. The company arrived in Germany in 1976, when its first restaurant opened in Berlin. It now operates more than 100 restaurants across Germany, with franchisees operating more than 600 restaurants of their own.

“In the fast food industry, being able to move quickly is very important. That means delivering the right promotion to our app or launching a viral campaign within days. To do that across more than 700 restaurants, we need the support of the right technology.”

Oliver Mielentz, IT Manager, BURGER KING® Deutschland GmbH

Previously a subsidiary of the U.S. business, BURGER KING® Germany became an independent company in 2015. As a result, it needed to develop its own IT infrastructure, and the changeover needed to happen fast. “We had to put in place systems that would work for the entire network of franchisees and enable us to easily roll out campaigns,” explains Oliver Mielentz, IT Manager at BURGER KING® Deutschland GmbH.

With the help of Google Cloud Premier partner Cloudwürdig, BURGER KING® Germany chose Google Cloud and G Suite as the right combination to suit its needs.

“In the fast food industry, being able to move quickly is very important,” says Oliver. “That means delivering the right promotion to our app or launching a viral campaign within days. To do that across more than 700 restaurants, we need the support of the right technology.”

Building a franchisee platform in just three months

When a business has multiple franchisees, it’s important to make sure everyone is on the same page, especially in the fast-paced fast food environment. “We have to collate data from all our franchisees and produce reports quickly in order to react to changes in customer behavior,” explains Oliver. “That means processing every transaction that takes place in our restaurants.” Following the restructure, BURGER KING® Germany also needed to build a secure invoicing system with data storage and optimize its communication channels.

“Using Tableau with BigQuery, we’re able to produce reports very quickly. Previously, it took much longer, as data had to be fetched manually. Our reaction time is now almost a business day faster.”

Oliver Mielentz, IT Manager, BURGER KING® Deutschland GmbH

With support from Witter-IT, BURGER KING® Germany chose Cloudwürdig to build its BKD Connect internal platform on Google Cloud. Thanks to the ready-to-go tools on Google Cloud, it was able to put its invoicing system and data warehouse in place in just three months.

For the BURGER KING® Germany data warehouse, Cloudwürdig built an ETL pipeline that channels ticket data for every sale into BigQuery. “Data is gathered from the restaurants,” says Oliver, “and using Tableau with BigQuery, we’re able to produce reports very quickly. Previously, it took much longer, as data had to be fetched manually. Our reaction time is now almost a business day faster.”

As the ticket data for every transaction is stored in BigQuery, the marketing team can easily see exactly which products are selling well. That’s crucial for tweaking promotions as well as monitoring the supply chain to make sure enough produce is delivered to restaurants in response to changes in demand.

“Thanks to BigQuery, we have a speedy data pipeline that enables us to react on the same day to changes in the market and eliminate bottlenecks in production,” says Oliver.

Switching to G Suite to improve communication

To enable franchisees to sign in to its BKD Connect Platform, BURGER KING® Germany needed a secure authentication system. To solve that problem, it chose to provide franchisees with G Suite accounts. “It’s really easy to set up a new franchisee on the platform. I just create a new G Suite account and Drive folder for it, and it’s ready to go,” says Oliver. G Suite also helps the franchise network to run efficiently, as daily reports are automatically saved to Drive and shared to the appropriate regional network. “Thanks to that system, it’s much easier for any team at headquarters to access the information it needs,” Oliver explains.

BURGER KING® Germany also recently extended its use of G Suite across the whole company. “Following an evaluation of our previous email and productivity software, I made the decision to switch solely to G Suite,” says Oliver. BURGER KING® Germany employees now use GmailCalendar, and Drive for their day-to-day productivity needs. “We only just completed the migration, but already, everyone’s happy,” says Oliver. “It’s so easy to share a file using Drive or set up a meeting on Calendar.”

“We’re big fans of Hangouts Meet, and we have two rooms here at our Hanover headquarters equipped with Hangouts Meet hardware,” Oliver adds. “The speech quality is good, and it’s helpful to be able to see every participant, especially when you’re running a meeting with multiple franchisees.”

Optimizing infrastructure to power innovative campaigns

The BURGER KING® app, available for iOS and Android, helps the company to deliver a great customer experience. Through their MyBK accounts, guests can access coupons and special promotions. “We had a really interesting campaign for Easter: guests used the app to hunt for virtual Easter eggs,” explains Oliver. “We knew it was going to be big, and our previous back end wouldn’t have been able to handle the traffic.”

To enable the marketing campaign to go ahead, BURGER KING® Germany moved the back end of the app, along with its website, to Google Cloud. For developing and running its web and app back ends, it now uses App Engine and virtual machines on Compute Engine, as well as Memorystore and Cloud Functions. For monitoring and logging, it uses Stackdriver, and Cloud CDN and Cloud DNS to easily handle its traffic.

“We ran the campaign without any performance issues, even though we were receiving several million hits a day,” says Oliver. Since migrating the back end to Google Cloud, the marketing team also launched the popular “Escape the Clown” campaign. “That campaign blew our minds!” says Oliver. “It wouldn’t have been possible without Google Cloud, because it required a lot of back end capacity.”

To develop the app infrastructure it needs, BURGER KING® Germany relies on Cloudwürdig. “Working with Cloudwürdig is great because the team has the same agile mindset as us,” says Oliver. “When we have a new idea, we just set up a meeting, and in a couple of days the new infrastructure is in place. For Escape the Clown, it only took a few weeks to get everything ready to launch.”

Leveraging integrated tools to grow the business

Using Google Cloud together with G Suite enables BURGER KING® Germany to run its franchise network efficiently, while keeping its IT team lean. “Google Cloud and G Suite are the perfect fit for the way of working at BURGER KING® Germany,” says Oliver. “Many of the company’s operatives are often on the road, visiting restaurants and franchisees. With these tools, they can work flexibly and react quickly to the situation on the ground.”

“In order to grow the business, we need to use the data we receive every day to understand exactly what is happening in our restaurants. With the tools provided by Google Cloud, we can get more guests through the door and offer them a better experience.”

Oliver Mielentz, IT Manager, BURGER KING® Deutschland GmbH

It also helps to keep infrastructure costs under control. “With Google Cloud, we only pay for what we use, which is really important for us,” Oliver explains. “It means we can scale up quickly if we see an opportunity to react to a trend in customer behavior and launch a new marketing campaign that resonates with the moment. When it’s finished, we can then scale down again, and that definitely saves us money.”

BURGER KING® is now working with Cloudwürdig to add more functionality to the BURGER KING® app using Google Kubernetes Engine. “We like to work with customers long-term to support their digital transformation. BURGER KING® Germany is a great example of how one project can develop into a great collaboration,” says Benny Woletz, Managing Director of Cloudwürdig.

BURGER KING® also plans to expand its presence in Germany and gain a greater market share by further tailoring both its marketing and the way it runs its restaurants to answer its guests’ needs. “In order to grow the business, we need to use the data we receive every day to understand exactly what is happening in our restaurants,” says Oliver. “With the tools provided by Google Cloud, we can get more guests through the door and offer them a better experience.”

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Updating Twitter’s Ad Engagement Analytics Platform for the Modern Age

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Twitter partnered with Google Cloud to modernize their ad engagement analytics platform. This collaboration improved analysis speed and accuracy, leading to more effective advertising for clients. Learn more!

As part of the daily business operations on its advertising platform, Twitter serves billions of ad engagement events, each of which potentially affects hundreds of downstream aggregate metrics. To enable its advertisers to measure user engagement and track ad campaign efficiency, Twitter offers a variety of analytics tools, APIs, and dashboards that can aggregate millions of metrics per second in near-real time.

In this post, you’ll get details on how the Twitter Revenue Data Platform engineering team, led by Steve Niemitz, migrated their on-prem architecture to Google Cloud to boost the reliability and accuracy of Twitter’s ad analytics platform.

Deciding to migrate

Over the past decade, Twitter has developed powerful data transformation pipelines to handle the load of its ever-growing user base worldwide. The first deployments for those pipelines were initially all running in Twitter’s own data centers. The input data streamed from various sources into Hadoop Distributed File System (HDFS) as LZO-compressed Thrift files in an Elephant Bird container format. The data was then processed and aggregated in batches by Scalding data transformation pipelines. Then, aggregation results were output into Manhattan, Twitter’s homegrown distributed key-value store, for serving. Additionally, a streaming system using Twitter’s homegrown systems Eventbus (a messaging tool built on top of DistributedLog), Heron (a stream processing engine), and Nighthawk (a sharded Redis deployment) powered the real-time analytics that Twitter had to provide, filling the gap between the current time and the last batch run.

While this system consistently sustained massive scale, its original design and implementation was starting to reach some limits. In particular, some parts of the system that had grown organically over the years were difficult to configure and extend with new features. Some intricate, long-running jobs were also unreliable, leading to sporadic failures. The legacy end-user serving system was very expensive to run and couldn’t support large queries.

To accommodate for the projected growth in user engagement over the next few years and streamline the development of new features, the Twitter Revenue Data Platform engineering team decided to rethink the architecture and deploy a more flexible and scalable system in Google Cloud.

Platform modernization: First iteration

In the middle of 2017, Steve and his team tackled the first redesign iteration of its advertising data platform modernization, leading to Twitter’s collaboration with Google Cloud.

At first, the team left the data aggregation legacy Scalding pipelines unchanged and continued to run them in Twitter’s data centers. But the batch layer’s output was switched from Manhattan to two separate storage locations in Google Cloud:

  • BigQuery—Google’s serverless and highly scalable data warehouse, to support ad-hoc and batch queries.
  • Cloud Bigtable—Google’s low-latency, fully managed NoSQL database, to serve as a back end for online dashboards and consumer APIs.

The output aggregations from the Scalding pipelines were first transcoded from Hadoop sequence files to Avro on-prem, staged in four-hour batches to Cloud Storage, and then loaded into BigQuery. A simple pipeline deployed on Dataflow, Google Cloud’s fully managed streaming and batch analytics service, then read the data from BigQuery and applied some light transformations. Finally, the Dataflow pipeline wrote the results into Bigtable.

The team built a new query service to fetch aggregated values from Bigtable and process end-user queries. They deployed this query service in a Google Kubernetes Engine (GKE) cluster in the same region as the Bigtable instance to optimize for data access latency.

Here’s a look at the architecture:


This first iteration already brought many important benefits:

  • It de-risked the overall migration effort, letting Twitter avoid migrating both the aggregation business logic and storage at the same time.
  • The end-user serving system’s performance improved substantially. Thanks to Bigtable’s linear scalability and extremely low latency for data access, the serving system’s P99 latencies decreased from 2+ seconds to 300ms.
  • Reliability increased significantly. The team now rarely, if ever, gets paged for the serving system anymore.

Platform modernization: second iteration

With the new serving system in place, in 2019 the Twitter team began to redesign the rest of the data analytics pipeline using Google Cloud technologies. The redesign sought to solve several existing pain points:

  • Because the batch and streaming layers ran on different systems, much of the logic was duplicated between systems.
  • While the serving system had been moved into the cloud, the existing pain points of the Hadoop aggregation process still existed.
  • The real-time layer was expensive to run and required significant operational attention.

With these pain points in mind, the team began evaluating technologies that could help solve them. They considered several open-source stream processing frameworks initially: Apache Flink, Apache Kafka Streams, and Apache Beam. After evaluating all possible options, the team chose Apache Beam for a few key reasons:

  • Beam’s built-in support for exactly-once operations at extremely large scale across multiple clusters.
  • Deep integration with other Google Cloud products, such as Bigtable, BigQuery, and Pub/Sub, Google Cloud’s fully managed, real-time messaging service.
  • Beam’s programming model, which unifies batch and streaming and lets a single job operate on either batch inputs (Cloud Storage), or streaming inputs (Pub/Sub).
  • The ability to deploy Beam pipelines on Dataflow’s fully managed service.

The combination of Dataflow’s fully managed approach and Beam’s comprehensive feature set let Twitter simplify the structure of its data transformation pipeline, as well as increase overall data processing capacity and reliability.

Here’s what the architecture looks like after the second iteration:

In this second iteration, the Twitter team re-implemented the batch layer as follows: Data is first staged from on-prem HDFS to Cloud Storage. A batch Dataflow job then regularly loads the data from Cloud Storage, processes the aggregations, and dual-writes the results to BigQuery for ad-hoc analysis and Bigtable for the serving system.

The Twitter team also deployed an entirely new streaming layer in Google Cloud. For data ingestion, an on-prem service now pushes two different streams of Avro-formatted messages to Pub/Sub. Each message contains a bundle of multiple raw events and affects between 100 and 1,000 aggregations. This leads to more than 3 million aggregations per second performed by four Dataflow jobs (J0-3 in the diagram above). All Dataflow jobs share the same topology, although each job consumes messages from different streams or topics.

One stream, which contains critical data, enters the system at a rate of 200,000 messages per second and is partitioned in two separate Pub/Sub topics. A Dataflow job (J3 in the diagram) consumes those two streams, performs 400,000 aggregations per second, and outputs the results to a table in Bigtable.

The other stream, which contains less critical but higher volume data, enters the system at a rate of around 80,000 messages per second and is partitioned into six separate topics. Three Dataflow jobs (J0, J1, and J2) share the processing of this larger stream, with each of them handling two of the available six topics in parallel, then also outputting the results to a table in Bigtable. In total, those three jobs process over 2 million aggregations/second.

Partitioning the high-volume stream into multiple topics offers a number of advantages:

  • The partitioning is organized by applying a hash function on the aggregation key and then dividing the function’s result by the number of available partitions (in this case, six). This guarantees that any per-key grouping operation in downstream pipelines is scoped to a single partition, which is required for consistent aggregation results.
  • When deploying updates to the Dataflow jobs, admins can drain and relaunch each job individually in sequence, allowing the remaining pipelines to continue uninterrupted and minimizing impact on the end users.
  • The three jobs can each handle two topics without issue currently, and there is still room to scale horizontally up to six jobs if needed. The number of topics (six) is arbitrary, but is a good balance at the moment based on current needs and potential spikes in traffic.

To assist with job configuration, Twitter initially considered using Dataflow’s template system, a powerful feature that enables the encapsulation of Dataflow pipelines into repeatable templates that can be configured at runtime. However, since Twitter needed to deploy jobs with topologies that might change over time, the team decided instead to implement a custom declarative system where developers can specify different parameters for their jobs in a pystachio DSL: tuning parameters, data sources to operate on, sink tables for aggregation outputs, and the jobs’ source code location. A new major version of Dataflow templates, called Flex Templates, will remove some of the previous limitations with the template architecture and allow any Dataflow job to be templatized.

For job orchestration, the Twitter team built a custom command line tool that processes the configuration files to call the Dataflow API and submit jobs. The tool also allows developers to submit a job update by automatically performing a multi-step process, like this:

  1. Drain the old job:
    • Call the Dataflow API to identify which data sources are used in the job (for example, a Pub/Sub topic reader).
    • Initiate a drain request.
    • Poll the Dataflow API for the watermark of the identified sources until the maximum watermark is hit, which indicates that the draining operation is complete.
  2. Launch the new job with the updated code.

This simple, flexible, and powerful system allows developers to focus on their data transformation code without having to be concerned about job orchestration or the underlying infrastructure details.

Looking ahead

Six months after fully transitioning its ad analytics data platform to Google Cloud, Twitter has already seen huge benefits. Twitter’s developers have gained in agility as they can more easily configure existing data pipelines and build new features much faster. The real-time data pipeline has also greatly improved its reliability and accuracy, thanks to Beam’s exactly-once semantics and the increased processing speed and ingestion capacity enabled by Pub/Sub, Dataflow, and Bigtable.

Twitter engineers have enjoyed working with Dataflow and Beam for several years now, since version 2.2, and plan to continue expanding their usage. Most importantly, they’ll soon merge the batch and streaming layers into a single, authoritative streaming layer.

Throughout this project, the Twitter team collaborated very closely with Google engineers to exchange feedback and discuss product enhancements. We look forward to continuing this joint technical effort on several ongoing large-scale cloud migration projects at Twitter. Stay tuned for more updates!

Case Study

How One Company Uses AI and Data Analysis to Boost Revenue

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With Google Cloud, ViSenze has created a data platform that can ingest and process 500 million records per day and store data for up to one year, while giving non-technical team members the ability to generate detailed, insightful reports.

AI, deep learning, and image recognition is transforming the shopping experience. These technologies enable consumers to use product images or screenshots rather than text to search for similar products. This improves the customer experience and enables retailers with online and offline outlets to provide a genuine omnichannel experience.

The lack of complexity and the ease of use of BigQuery has enabled ViSenze to reduce its data infrastructure and management costs by 30%–50%, and scale up without incurring downtime.

—Renjie Yao, Data Platform Lead, ViSenze

Visual commerce provider ViSenze is helping some of the world’s leading retailers improve conversion rates through image-based search.

The business’s products also enable media companies to use the platform to turn images and videos into engagement opportunities—driving new and incremental revenues.

Created through NExT—a research center established by the National University of Singapore and Tsinghua University of China—ViSenze now operates in the United States, United Kingdom, India, China, and Singapore. The business is backed by Japan-based internet and ecommerce company Rakuten and cross-border investment specialist WI Harper Group.

Growth in SMB and Mobiles

Renjie Yao, Data Platform Lead at ViSenze, sees opportunities for growth in the small-to-medium business sector, where companies do not have the resources to build similar technologies, and with mobile device OEMs to integrate ViSenze natively on smartphones.

Phone owners can activate a “shopping lens” on camera and gallery apps to capture an image of a product. They then receive matching results from more than 800 partner merchants and retailers and can then click through to product pages on partner apps or mobile websites. Alternatively, they may use a photo to compare products sold on different sites or shop matching styles.

“Our research found Google Cloud provided a complete, integrated ecosystem rather than a disparate collection of tools and components, and so was ideal for our needs.”

—Renjie Yao, Data Platform Lead, ViSenze

The ViSenze API analyzes the contents of a selected or clicked image and sends the information back to the organization’s visual commerce platform. The platform feeds back similar results based on that information.

The ViSenze offering also extends to image analysis for the tagging of product attributes—such as a white turtleneck cardigan with full sleeves—to provide an improved search experience.

Data Vital to ViSenze

Capturing and analyzing large volumes of data is integral to ViSenze. “We have to understand how consumers interact with our customers’ ecommerce websites and apps,” says Yao. “For example, we need to know who has looked at a particular pair of jeans on a website and whether that visit led to a conversion. We can then tell that customer whether they need to make more stock available.”

ViSenze also relies on data to provide high-quality training for its image recognition models and its domain-specific models for online retail.

Protect Customer Data

Data is vital to ViSenze—but customer privacy is most important. “All the data we collect is transparent to our customers, meaning they can decide what they do not want us to collect. In addition, all personal data processing complies with privacy protection regulations in each region, such as the General Data Protection Regulation in Europe.”

A Quick Move to the Cloud

ViSenze started operations using servers, storage, networking, and associated systems in an on-premises data center operated by NExT.

However, to support rapid growth, the business decided to move its workloads to the cloud. ViSenze opted for a multi-cloud architecture, using in part a Google Cloud data infrastructure.

“Our research found Google Cloud provided a complete, integrated ecosystem rather than a disparate collection of tools and components, and so was ideal for our needs,” says Yao. “We could connect different components with the click of a mouse.” Further, the business found it could easily configure rules and pipelines to route data logs to relevant Google Cloud services.

The review found Google Cloud’s extensive managed services would also remove administration and maintenance tasks from ViSenze’s in-house technology team—freeing team members to focus on more valuable tasks.

In addition, Google Cloud provided the security features—including custom hardware running hardened operating systems and file systems and encryption of data at rest and in transit—needed to protect sensitive information. Finally, the location of Google Cloud regions in several countries would enable the business to meet regulatory and data sovereignty requirements.

A Three-Month Implementation

ViSenze opted to move to Google Cloud in mid-2017 and completed a three-month implementation using internal resources. “The process was very smooth and intuitive, and we had no problems building our entire data platform within Google Cloud,” says Yao.

The business now uses an architecture comprising Google Kubernetes Engine to manage and orchestrate Docker containers running in Google Cloud Platform; BigQuery to provide an analytics data warehouse, with Google Data Studio providing customizable visualization and reports; Stackdriver to monitor and manage virtual machine instances and services inside Google Cloud; Cloud SQL to manage its relational databases for real-time analytics; Compute Engine to provide compute resources; Cloud Storage to store files and objects; Cloud Pub/Sub to provide real-time messaging between applications; and Cloud Functions to build event-driven applications.

After collecting the request logs of users in virtual machine instances and Docker containers, ViSenze distributes them in three directions. “We export raw logs into Cloud Pub/Sub for indexing inside an Elasticsearch search engine, and to a BigQuery data warehouse for further analytics,” explains Yao. “We also use Cloud Functions-created applications to obtain the logs from Cloud Pub/Sub to perform some real-time calculations.”

“We are currently using Airflow workflow management on Compute Engine as our hosted ETL platform, but are likely to move to Cloud Composer in future.”

500 Million Records Per Day

With Google Cloud providing its data infrastructure, ViSenze is well positioned to meet internal and customer demands for more granular insights. The business is now processing 500 million records per day through BigQuery and saves up to one year’s aggregated data—excluding any personal data—in the data warehouse for analysis.

The nature of ViSenze’s business means most reports are generated for data processed on an hourly, daily, or monthly basis. “BigQuery is extremely stable and performance optimized, regardless of the volume of data it processes,” says Yao. “Across BigQuery and other Google Cloud Platform services, we’ve recorded 99.99% availability over the past year.”

The lack of complexity and the ease of use of BigQuery has enabled ViSenze to reduce its data infrastructure and management costs by 30%–50%, and scale up without incurring downtime.

“With BigQuery, we have saved the equivalent of two full-time engineers and now need only half of one person’s time to maintain our whole data platform,” says Yao.

“In addition, BigQuery integrates closely with Data Studio, enabling non-technical people in our product and business teams to create dynamic, detailed analysis dashboards. We now use Data Studio to create nearly 50 separate reports.”

The business has now grown to offer access to more than 1 billion users and a listing of more than 400 million purchasable products.

Next Steps

ViSenze is now researching the potential of the Cloud AutoML suite of machine learning products to improve the training of its models and run a fully managed NoSQL database through Cloud Datastore.

“A NoSQL database service is the only missing piece of our architecture for now, and using Cloud Datastore would enable us to focus almost exclusively on our business,” says Yao. “With Google Cloud Platform, we are ideally positioned to continue providing support to our business team and help them continue expanding into new markets.

“In addition, we can help retailers and consumers to unlock the potential of the web and apps to transform the purchasing experience.”

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