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Behind the Scenes: How eBay Provides its Customers New Shopping Experiences
“If it exists in the world, you are likely to find it on eBay.” So they say. With 180 million buyers and a global presence in over 190 markets, it’s probably true. A company that emerged out of the ashes of the dot-com bubble, eBay today is one of the most renowned organizations in the world.
eBay catalog has over 1 billion listings available worldwide at any given point in time and over 15 million listings are added on a daily basis. That essentially means many datasets from different sources. And that was a challenge.
The company needed a scalable and flexible platform to efficiently enable new shopping experiences globally, showcasing unique eBay inventory. It needed to iterate quickly and integrate data-heavy AI technologies.
eBay turned to Cloud Bigtable from Google. Today, Cloud Bigtable handles eBay’s global catalog with billions of listings, scaling to hundreds of terabytes with many millions of reads and writes, and gigabytes of data transferred in and out every second.
This helped eBay synchronize its entire catalog over GCP in near real-time with low latency and high consistency. It also enabled the company to serve catalog data to other services on GCP with high read volume and low latency and keep and serve all listing images in GCP along with AI vision signatures.
Find out how.
Speed Up Data-driven Innovation in Life Sciences with Google Cloud

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The last few years have underscored the importance of speed in bringing new drugs and medical devices to market, while ensuring safety and efficacy. Over this time, healthcare and life sciences organizations have transformed the way they research, develop, and deliver patient care by embracing agility and innovation.
Now, the industry is set to reap the benefits of cloud technology and overcome the existing barriers to innovation.
What’s holding back innovation?
Costly clinical trials: The process of trialing and developing new drugs and devices is still long and costly, with more than 1 in 5 clinical trials failing due to a lack of funding.1 The high failure rate comes as no surprise when you consider the average clinical trial costs $19 million and takes 10-15 years (through all 3 phases) to be approved.2
Stringent security requirements: Pre-clinical R&D and clinical trials use large volumes of highly sensitive patient data – making the life sciences industry one of the top sectors targeted by hackers.3 On top of this, the FDA and other regulatory bodies have strict requirements for medical device cybersecurity.
Unpredictable supply chains: Global supply chains are becoming increasingly complex and unpredictable. This can be brought on by anything from supply shortages, to geo-political events, and even bad weather. Making things worse is the lack of visibility into medical shipment disruptions – so when disaster strikes you’re often caught off guard.
Google Cloud for life sciences
At Alphabet, we’ve made significant investments in healthcare and life sciences, helping to tackle the world’s biggest healthcare problems, from chronic disease management, to precision medicine, to protein folding.
Together with Google, you can transform your life sciences organization and deliver secure, data-driven innovation across the value chain.
- Accelerate clinical trials to deliver life-saving treatments faster and at less cost. Clinical trials require relevant and equitable patient cohorts that can produce clinically valid data. Solutions like DocAI can enable optimal patient matching for clinical trials, helping organizations optimize clinical trial selection and increase time to value. How that patient data is collected is also important. Collection in a physician’s office captures a snapshot of the participant’s data at one point in time and doesn’t necessarily account for daily lifestyle variables. Fitbit, used in more than 1,500 published studies–more than any other wearable device–can enrich clinical trial endpoints with new insights from longitudinal lifestyle data, which can help improve patient retention and compliance with study protocols. We have introduced Device Connect for Fitbit, which empowers healthcare and life sciences enterprises with accelerated analytics and insights to help people live healthier lives. We are able to empower organizations to improve clinical trials in key ways:
- Enable clinical trial managers to quickly create and launch mobile and web RWE collection mechanism for patient reported outcomes
- Enable privacy controls with Cloud Healthcare Consent API and, as needed, remove PHI using Cloud Healthcare De-identification API
- Ingest RWE and data into BigQuery for analysis
- Leverage Looker to enable quick visualization and powerful analysis of a study’s progress and results
- Ensure security and privacy for a safe, coordinated, and compliant approach to digital transformation. Google Cloud offers customers a comprehensive set of services including pioneering capabilities such as BeyondCorp Enterprise for Zero Trust and VirusTotal for malicious content and software vulnerabilities; Chronicle’s security analytics and automation coupled with services such as Security Command Center to help organizations detect and protect themselves from cyber threats; as well as expertise from Google Cloud’s Cybersecurity Action Team. Google Cloud also recently acquired Mandiant, a leader in dynamic cyber defense, threat intelligence and incident response services.
- Optimize supply chains and enhance your data to prepare for the unpredictable. With a digital supply chain platform, we can empower supply chain professionals to solve problems in real time including visibility and advanced analytics, alert-based event management, collaboration between teams and partners, and AI-driven optimization and simulation.
Ready to learn more? We’ll be taking a deep dive into each of the challenges outlined above in our life sciences video series. Stay tuned.
- National Library of Medicine
- How much does a clinical trial cost?
- Life Sciences Industry Becomes Latest Arena in Hackers’ Digital Warfare
Firestore Cheatsheet to Unlock Application Innovation

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Your product teams might ask – “Why does it take so long to build a feature or application?” Building applications is a heavy lift due to the technical complexity, which includes the complexity of backend services that are used to manage and store data. Every moment focused on this technical complexity is a distraction from delivering on core business value. Firestore alters this by having Google Cloud manage your backend complexity through a complete backend-as-a-service!
Firestore is a serverless, NoSQL document database that unlocks application innovation with simplicity, speed and confidence.
It acts as a glue that intelligently brings together the complete Google Cloud backend ecosystem, in-app services from Firebase and core UI frameworks & OS from Google.

What is Firestore?
Firestore is a serverless, fully managed NoSQL document database that scales from zero to global scale without configuration or downtime. Here’s what makes Firestore unique:
- Ideal for rapid, flexible and scalable web and mobile development with direct connectivity to the database.
- Supports effortless real time data synchronization with changes in your database as they happen.
- Robust support for offline mode, so your users can keep interacting with your app even when the internet isn’t available or is unreliable.
- Fully customizable security and data validation rules to ensure the data is always protected
- Built-in strong consistency, elastic scaling, high performance & best in class 99.999% availability
- Integration with Firebase and Google Cloud services like Cloud Functions and BigQuery, serverless data warehouse.
- In addition to a rich set of Google Cloud service integrations, Firestore also offers deep one-click integrations with a growing set of 3rd party partners via Firebase Extensions to help you even more rapidly build applications.
Document-model database

Firestore is a Document-model database. All of your data is stored in “documents” and then “collections”. You can think of a document as a JSON object. It’s a dictionary with a set of key-value mappings, where the values can be several different supported data types including strings, numbers or binary values..
These documents are stored in collections. Documents can’t directly contain other documents, but they can point to subcollections that contain other documents, which can point to subcollections, and so on. This structure brings with it a number of advantages. For starters, all queries that you make are shallow, meaning that you can grab a document without worrying about grabbing all the data underneath it. And this means that you can structure your data hierarchically in a way that makes sense to you logically, without having to worry about grabbing tons of unnecessary data.
How to use Firestore?
Firestore can be used in two modes:
- Firestore in Native Mode: This mode is differentiated by its ability to directly connect your web & mobile app to Firestore. Native Mode supports up to 10K writes per second, and over a million connections.
- Firestore in Datastore Mode: This mode supports only server-side usage of Firestore, but supports unlimited scaling, including writes.
Conclusion
Whatever your application use case may be, if you want to build a feature or an application quickly using Firestore backend-as-a-service. For a more in-depth look into Firestore check out the documentation. https://www.youtube.com/embed/moglAjmwmUQ?enablejsapi=1&
For more #GCPSketchnote, follow the GitHub repo. For similar cloud content follow me on Twitter @pvergadia and keep an eye out on thecloudgirl.dev.
Built with BigQuery: Retailers Unlock the Value of Data with SoundCommerce

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As economic conditions change, retail brands’ reliance on ever-growing customer demand puts these companies at financial and even existential risk. Top-line revenue and active customer growth do not equal profitable growth.
Despite multi-billion dollar valuations for some brands, especially those operating the direct-to-consumer model, the rising costs of meeting shoppers’ high expectations (i.e. free shipping, free returns) along with the escalating cost of goods, fulfillment operations, and delivery costs, create pressure for brands to turn a profit. The ONLY way brands drive profitable growth is by managing variable costs in real-time. This in turn mandates adopting modern data cloud infrastructure including Google Cloud services such as BigQuery.
To unlock the value of data, Google Cloud has partnered with SoundCommerce, a retail data and analytics platform that offers a unique way of connecting marketing, merchandising, and operations data and modeling it within a retail context – all so brands can optimize profitability across the business.
Profitability can be measured per order through short-term metrics like contribution profit or long-term metrics like Customer Lifetime Value (CLV). Often, retailers calculate CLV as a measure of revenue with no consideration for the variable costs of serving that customer, for instance: the costs of marketing, discounting, delivering orders to the doorstep, or post-conversion operational exceptions (e.g. cancellations, returns).
What may first appear to be a high lifetime value customer through revenue-based CLV models, may not be profitable at all. By connecting marketing, merchandising, and operations data together, brands can understand their most profitable programs, channels, and products through the lens of actual customer value – and optimize accordingly.
The journey for brands starts with the awareness and data enablement of a more complex data set containing all variable revenue, cost, and margin inputs. What does a retailer need to do to achieve this?
- All data together in one place
- Matched and deduplicated disparate data
- Data is organized into entities and concepts that business decision makers can understand
- A common definition of key business metrics (this is especially important yet challenging for retailers because systems are siloed by the department and common KPIs like contribution profit per order may be defined differently across a company)
- Branched outputs for actionability: BI dashboards vs. data activation to improve marginal profit.
Once brands understand these requirements, up next is execution. This responsibility may fall within a ‘build’ strategy on the shoulders of technical IT/data leadership and their team(s) within a brand. This offers maximum control but at maximum cost and time-to-value. Retail data sources are complicated and change often. Technical teams within brands can spend too much time building and maintaining the tactical data ingestion process, which means they are spending less time deriving business value from the data.
But it doesn’t have to be this hard. There are other options in the market that brands can consider, such as a tool like SoundCommerce which provides a library of data connectors, pre-built and customizable date mappings, and outbound data orchestrations all tailor-made and ready-to-go for retail brands.
SoundCommerce empowers retail technology leaders to:
- Maintain data ownership to allow users to send modeled data to external data warehouses or layer-on business analytics tools for greater flexibility
- Provide universal access to data across the organization so every employee can have access to and participate in a low-code or no-code experience
- Expand and democratize data exploration and activation among both technical and non-technical users
For retail business and marketing decision-makers, SoundCommerce makes it easy to:
- Calculate individual customer lifetime value through the lens of profitability – not just revenue.
- Evaluate and predict lifetime shopper performance – identify which programs drive the highest CLV impact
- Set CAC and retention cost thresholds – determine optimal Customer Acquisition Costs (CAC) and retention costs that ensure marketing efforts are profitable through the lens of total lifetime transactions
Below is a sample data flow that illustrates how SoundCommerce connects to all the tools a Retailer is using and ingests the first-party data, agnostic of the platform. SoundCommerce then models and transforms the data within the retail context for brands to take immediate action on the insights they gain from the modeled data.

SoundCommerce built on Google Cloud Platform Services
SoundCommerce selected the Google Cloud Platform and its services to achieve what they set out to do – drive profitability for retailers and brands. SoundCommerce perfected this very need of retailers to centralize and harmonize data, map to business users’ needs to infer key metrics and insights by visualizing the data, or reuse the produced datasets to build upon other use cases specific to retailers. SoundCommerce built a cloud-native solution on Google Cloud leveraging the data cloud platform. Data from various sources are ingested in raw format, parsed, and processed as messages in Cloud Storage buckets using Google Kubernetes Engine (GKE) and stored as individual events in Cloud BigTable. A mapping engine maps the data to proprietary data models stored in BigQuery to store the produced data as datasets. Customers use visualization dashboards in Looker to access the data exposed as materialized views from within BigQuery. In many cases, these views are directly accessible by the customer per their use case.

Power Retail Profitable Growth with Analytics Hub
SoundCommerce adopted BigQuery and the recent release of Analytics Hub – a data exchange that enables BigQuery users to efficiently and securely share data. This feature ensures a more scalable direct access experience for SoundCommerce’s current and future customers. It meets brands where they are in their data maturity by giving them the keys to own their data and control their analytics-driven business outcomes. With this feature, retailers can customize their analysis with additional data they own and manage.
“Retail Brands need flexible data models to make key business decisions in real-time to optimize contribution profit and shopper lifetime value,” said SoundCommerce CEO Eric Best. “GCP and BigQuery with Analytics Hub make it easy for SoundCommerce to land and maintain complex data sets, so brands and retailers can drive profitable shopper experiences with every decision.”
SoundCommerce uses Analytics Hub to increase the pace of innovation by sharing datasets with its customers in real time by using the streaming functionality of BigQuery. Customers subscribe to specific datasets through a data exchange as data is generated from external data sources and published into BigQuery. This leads to a natural flow of data that scales easily to hundreds of exchanges and thousands of listings. From the Customer’s viewpoint, Analytics Hub enables them to search listings and coalesce data from other software vendors to produce richer insights. All of the benefits are an add-on to the BigQuery features such as separation of compute and storage, petabyte-scale serverless data warehouse, and tighter integration with several Google Cloud products.
The below diagram shows a view of SoundCommerce sharing datasets with one of its customers:
- A SoundCommerce GCP project that hosts the BigQuery instance contains one or more Source Datasets that are composed into a Shared Dataset for a specific customer. The dataset is wrapped around Materialized views but can include other BigQuery objects such as Tables, Views, Authorized views and datasets, BigQuery ML models, external Tables, etc.
- The same SoundCommerce GCP project contains the data exchange that acts as a container regarding the shared datasets. The exchange is made private to securely share the curated dataset relevant to the customer. The shared dataset is published into the data exchange as a private listing. The listing inherits the security permissions that are configured on the exchange.
- SoundCommerce shares a direct link to the Exchange to the Customer, which they can add as a Linked dataset into their project in their Google Cloud Organization. The shareable link can be pointed to a private listing. From here on, the dataset is visible in the Customer project like any other dataset and immediately available to accept queries and return results. Alternatively, the customer can also view the listing in their own project under Analytics Hub and subscribe to it by adding it as a linked dataset.

SoundCommerce is incrementally onboarding customers to use Analytics Hub for all data sharing use cases. This enables brands to get business insights faster and gain an understanding of their profitable growth quickly. Plus, it gives them the ownership to own their own data and manage it how they see fit for their business. From a technical standpoint, the adoption of Analytics Hub has led to leveraging an inherent capability in BigQuery for data sharing, faster scaling, and reducing operational overhead to onboard customers.
The Built with BigQuery advantage for ISVs
Through Built with BigQuery launched in April as part of the Google Data Cloud Summit, Google is helping tech companies like SoundCommerce build innovative applications on Google’s data cloud with simplified access to technology, helpful and dedicated engineering support, and joint go-to-market programs. Participating companies can:
- Get started fast with a Google-funded, pre-configured sandbox.
- Accelerate product design and architecture through access to designated experts from the ISV Center of Excellence who can provide insight into key use cases, architectural patterns, and best practices.
- Amplify success with joint marketing programs to drive awareness, generate demand, and increase adoption.
BigQuery gives ISVs the advantage of a powerful, highly scalable data warehouse that’s integrated with Google Cloud’s open, secure, sustainable platform. And with a huge partner ecosystem and support for multi-cloud, open source tools, and APIs, Google provides technology companies the portability and extensibility they need to avoid data lock-in.
Click here to learn more about Built with BigQuery.
We thank the many Google Cloud team members including Yemi Falokun in Partner Engineering who contributed to close collaboration with the SoundCommerce team.
Key Highlights on Data Analytics to Smooth Your Organization’s Data Journey

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As the Olympics kicked off in Tokyo at the end of July, we found ourselves reflecting on the beauty of diverse countries and cultures coming together to celebrate greatness and sportsmanship. For this month’s blog, we’d like to highlight some key data and analytics performances that should help inspire you to reach new heights in your data journey.
Let’s review the highlights!
BigQuery ML Anomaly Detection: A perfect 10 for augmented analytics
Identifying anomalous behavior at scale is a critical component of any analytics strategy. Whether you want to work with a single frame of data or a time series progression, BigQuery ML allows you to bring the power of machine learning to your data warehouse.
In this blog released at the beginning of last month, our team walked through both non-time series and time-series approaches to anomaly detection in BigQuery ML:
- Non-time series anomaly detection
- Autoencoder model (now in Public Preview)
- K-means model (already in GA)
- Time-series anomaly detection
- ARIMA_PLUS time series model (already in GA)
These approaches make it easy for your team to quickly experiment with data stored in BigQuery to identify what works best for your particular anomaly detection needs. Once a model has been identified as the right fit, you can easily port that model into the Vertex AI platform for real-time analysis or schedule it in BigQuery for continued batch processing.
App Analytics: Winning the team event
Google provides a broad ecosystem of technologies and services aimed at solving modern day challenges. Some of the best solutions come when those technologies are combined with our data analytics offerings to surface additional insights and provide new opportunities.
Firebase has deep adoption in the app development community and provides the technology backbone for many organization’s app strategy. This month we launched a design pattern that shows Firebase customers how to use Crashlytics data, CRM, issue tracking, and support data in BigQuery and Looker to identify opportunities to improve app quality and enhance customer experiences.

Crux on BigQuery: Taking gold in the all-around data competition
Crux Informatics provides data services to many large companies to help their customers make smarter business decisions. While they were already operating on a modern stack and not on the hunt for a modern data warehouse, BigQuery became an enticing option due to performance and a more optimal pricing model. Crux also found advantages with lower-cost ingestion and processing engines like Dataflow that allow for streaming analytics.… when it came to building a centralized large-scale data cloud, we needed to invest in a solution that would not only suit our current data storage needs but also enable us to tackle what’s coming, supporting a massive ecosystem of data delivery and operations for thousands of companies.
Mark Etherington
Chief Technology Office, Crux Informatics
Technology is a team sport, and Crux found our support team responsive and ready to help. This decision to more deeply adopt Google Cloud’s data analytics offerings provides Crux with the flexibility to manage a constantly evolving data ecosystem and stay competitive.
You can read more about Crux’s decision to adopt BigQuery in this blog.
Google Trends: A classic emerges a champion
Following up on the launch of our Google Trends dataset in June, we delivered some examples of how to use that data to augment your decision making.
As a quick recap of that dataset, Google Cloud, and in particular BigQuery, provide access to the top 25 trending terms by Nielsen’s Designated Market Area® (DMA) with a weekly granularity. These trending terms are based on search patterns and have historically only been available on the Google Trends website.https://www.youtube.com/embed/9FJAXMF0ASc?enablejsapi=1&
The Google Trends design pattern addresses some common business needs, such as identifying what’s trending geographically near your stores and how to match trending terms to products to identify potential campaigns.
Dataflow GPU: More power than ever for those streaming sprints
Dataflow is our fully-managed data processing platform that supports both batch and streaming workloads. The ability of Dataflow to scale and easily manage unbounded data has made it the streaming solution of choice for large workloads with high-speed needs in Google Cloud.
But what if we could take that speed and provide even more processing power for advanced use cases? Our team, in partnership with NVIDIA, did just that by adding GPU support to Dataflow. This allows our customers to easily accelerate compute-intensive processing like image analysis and predictive forecasting with amazing increases in efficiency and speed.
Take a look at the times below:

Data Fusion: A play-by-play for data integration’s winning performance
Data Fusion provides Google Cloud customers with a single place to perform all kinds of data integration activities. Whether it’s ETL, ELT, or simply integrating with a cloud application, Data Fusion provides a clean UI and streamlined experience with deep integrations to other Google Cloud data systems. Check out our team’s review of this tool and the capabilities it can bring to your organization.

Google Cloud Announces General Availability of BigQuery Row-level Security

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Data security is an ongoing concern for anyone managing a data warehouse. Organizations need to control access to data, down to the granular level, for secure access to data both internally and externally. With the complexity of data platforms increasing day by day, it’s become even more critical to identify and monitor access to sensitive data. In many cases, sensitive data is co-mingled with non-sensitive data, and access restrictions to sensitive data need to be enabled based on factors like data location or presence of financial information. There may also be nuances where data is sensitive for some groups of users, while for others, it is not.
Today, we’re pleased to announce the general availability of BigQuery row-level security, which gives customers a way to control access to subsets of data in the same table for different groups of users. Row-level security (RLS) extends the principle of least privilege access and enables fine-grained access control policies in BigQuery tables. BigQuery currently supports access controls at the project-, dataset-, table- and column-level. Adding RLS to the portfolio of access controls now enables customers to filter and define access to specific rows in a table based on qualifying user conditions—providing much needed peace of mind for data professionals.
“Our digital transformation and migration of data to the cloud magnifies the business value we can extract from our information assets. However, granular data access control is essential to comply with international regulatory and contractual requirements. BigQuery row-level security helps us comply with data residency and export restrictions,” says Jarrett Garcia, Iron Mountain’s Enterprise Data Platform Senior Director. “It enables us to manage fine-grained access controls without replicating data. What used to take months for approval and access provisioning can now be done more efficiently and effectively. We are looking forward to implementing additional data security capabilities on the BigQuery roadmap to address other critical business use cases.”
How BigQuery row-level security works
Row-level security in BigQuery enables different user personas access to subsets of data in the same table. Customers who are currently using authorized views to enable these use cases can leverage RLS for ease of management. To express the concept of RLS, we have introduced a new entity in BigQuery called row access policy. Row access policies map a group of user principals to the rows that they can see, defined by a SQL filter predicate.
Secure logic rules created by data owners and administrators determines which user can see which rows through the creation of a row-level access policy. The row-level access policies created on a target table by administrators or data owners are applied when a query is run on the table. One table can have multiple policies applied to it.
Below is an example, where row-level access policies have been created to filter data based on users’ “region”.

In the illustrated scenario above, row-level access policies have been created to verify a querying user’s region and to give them access only to the subset of data relevant to that region. Access policies are granted to a grantee list which support all types of IAM principles such as individual users, groups, domains or service accounts. In this example, when a user queries the table, row-level access policies are evaluated to assess which, if any, policies are applicable to that user. The group ‘sales-apac’ is granted access to view a subset of rows where region = ‘APAC’ whereas the group ‘sales-us’ is granted access to view a subset of rows where the region = ’US’. Likewise, users in both groups will see rows in both regions, and users in neither group will not see any rows.
Row-level access policies can also be created using the SESSION_USER() function to restrict access only to rows that belong to the user running the query. If none of the row access policies are applicable to the querying user, the user will have no access to the data in the table.
When a user queries a table with a row-level access policy, BigQuery displays a banner notice indicating that their results may be filtered by a row-level access policy. This notice displays even if the user is a member of the `grantee_list`.

When to put BigQuery row-level security to work
Row-level access policies are useful when you have a need to limit access to data based on filter conditions. The row-access policies’ filter predicate supports arbitrary SQL, and is conceptually similar to the WHERE clause of a SQL query. Filter predicates support the SESSION_USER() function to restrict access only to rows that belong to the user running the query. If none of the row access policies are applicable to the querying user, the user will have no access to the data in the table. Currently, the column used for filtering must be in the table, but we anticipate adding support for subqueries in the filter expression, opening up access to use cases where data is filtered based on lookup tables and calculated values. Row-level access policies can be created, updated and dropped using DDL statements. You will be able to see the list of row-level access policies applied to a table using the BigQuery schema pane in the Cloud Console, which simplifies the management of policies per table, or by using the bq command-line tool.

Row-level security is compatible with other BigQuery security features, and can be used along with column-level security for further granularity. Since row-level access policies are applied on the source tables, any actions performed on the table will inherit the table’s associated access policies, to ensure access to secure data is protected. Row-level access policies are applicable to every method used to access BigQuery data (API, Views, etc).
Try it out
We’re always working to enhance BigQuery’s (and Google Cloud’s) data governance capabilities, to provide more controls around managing your data. With row-level security, we are adding deeper protections for your data. You can learn more about BigQuery row-level security in our documentation and best practices.
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