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Streamlining Business Processes with Google Cloud’s Application Integration

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Dive into Google Cloud's Application Integration, a groundbreaking IPaaS that visually connects applications without code. Discover how it's streamlining business processes and fostering no-code integrations in this dynamic enterprise landscape.

According to a recent Accenture report, large businesses deploy an average of 500 different applications. This trend shows no signs of slowing down, with the majority of respondents signaling plans to acquire even more applications. No surprise, all these applications present a number of integration challenges, which the impending wave of generative AI in software development only promises to further intensify.

Two years ago, we introduced Apigee Integration as an add-on capability to Apigee API Management. From conversations with customers, it’s become clear that you want to access these capabilities directly from the Google Cloud console. Today, we’re announcing the general availability of Application Integration, a standalone Integration Platform as a Service (IPaaS) designed to help you connect your applications visually, with no code. Best of all, you can now get started with Application Integration with no upfront financial commitment, even if you’re not an existing Apigee customer. 

What is Application Integration?

As a cloud-native product, Application Integration helps you automate business processes by connecting any application — both home-grown and third-party SaaS — with simple point-and-click configurations, so you can quickly and easily construct, maintain, and scale your integrations. Application Integration offers the following features:

Visual integration designer: An Intuitive drag-and-drop interface allows anyone to build workflows with no complex coding or manual processes. With the visual integration designer, anyone can simply drag-and-drop individual control elements (such as edgesforks, and joins) to build custom integration patterns of any complexity.

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Plug-and-play connectors: A library of 75+ pre-built connectors makes it easy to connect to a number of Google Cloud services (e.g., BigQuery, Pub/Sub) and many third-party applications, including Salesforce, MongoDB, and NetSuite. 

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Automated triggers and transformations: With built-in triggers, you can execute integrations on an API callCloud Pub/Sub eventSalesforce events, or using Cloud Scheduler. An intuitive data mapping editor and comprehensive mapping functions enable you to address complex data transformation requirements in no time.

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Unified platform: Whether you’re building APIs in Apigee, ingesting data using Pub/Sub, receiving events from Cloud Storage using EventArc, or something else, Application Integration works seamlessly with other integration services to provide comprehensive capabilities for your use case. 

Customer praise for Application Integration

In the enterprise, different teams adopt applications to support a task in their business processes. However, the need for information exchange among these teams can spawn complex integrations that require a lot of arduous planning.

Application Integration abstracts these development complexities, so customers  can focus on building value. OVO Energy uses Application Integration to automate communications in their critical business processes. “We were looking for an integration solution that was very low-code yet configurable, robust, and scalable,” said Chris Parker, Product Manager at OVO Energy. “We needed a simple solution that allowed us to get data from multiple parts of the company, supplement an existing data point with relevant information and funnel it to the Salesforce Marketing Cloud,” added Graham Vosper, Technology lead at OVO Energy.

But changes in business processes are inevitable, forcing continuous shifts to existing integrations – sometimes even rendering them obsolete. “Using Application Integration was very simple. With just a couple of clicks, our team quickly adapted to this new product and became productive,” said Graham.

A growing library of connectors in Application Integration makes it easy to connect to new applications and ensures any changes in connecting to the end application is automatically supported. OVO Energy has taken notice. “Configurability and traceability in Application Integration allows our developers to build and maintain our integrations without in-depth skills. We now have much better visibility into our information flow and failure rates,” said Graham. 

Get started today

Today’s integration problems require a comprehensive approach that spans applications, systems, and data. Application Integration is part of Google Cloud’s Integration Services portfolio, designed to address your end-to-end integration needs. The portfolio covers a wide range of use cases like data integration, API Management, and event-driven architectures. You can get started with Application Integration with no financial commitment by using the free tier. Learn more, explore a sample e-commerce integration, or jumpstart your development with quickstart tutorials.

How-to

A Pro’s Tip on Choosing the Right Google Cloud Compute Options

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Google Cloud products have a slew of services that are unique in addressing various computing requirements. If you or your teams want to build, run and manage application in the right compute infrastructure, here is an expert's guide.

Where should you run your workload? It depends…Choosing the right infrastructure options to run your application is critical, both for the success of your application and for the team that is managing and developing it. This post breaks down some of the most important factors that you need to consider when deciding where you should run your stuff!

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What are these services?

  • Compute Engine – Virtual machines. You reserve a configuration of CPU, memory, disk, and GPUs, and decide what OS and additional software to run.
  • Kubernetes Engine – Managed Kubernetes clusters. Kubernetes is an open-source system for automating deployment, scaling, and management of containerized applications. You create a cluster and configure which containers to run; Kubernetes keeps them running and manages scaling, updates and connectivity.
  • Cloud Run – A fully managed serverless platform that runs individual containers. You give code or a container to Cloud Run, and it hosts and auto scales as needed to respond to web and other events.
  • App Engine – A fully managed serverless platform for complete web applications. App Engine handles the networking, application scaling, and database scaling. You write a web application in one of the supported languages, deploy to App Engine, and it handles scaling, updating versions, and so on. 
  • Cloud Functions – Event-driven serverless functions. You write individual function code and Cloud Functions calls your function when events happen (for example, HTTP, Pub/Sub, and Cloud Storage changes, among others). 

What level of abstraction do you need?

  • If you need more control over the underlying infrastructure (for example, the operating system, disk images, CPU, RAM, and disk) then it makes sense to use Compute Engine. This is a typical path for legacy application migrations and existing systems that require a specific OS. 
  • Containers provide a way to virtualize an OS so that multiple workloads can run on a single OS instance. They are fast and lightweight, and they provide portability. If your applications are containerized then you have two  main options. 
    • You can use Google Kubernetes Engine, or GKE, which gives you full control over the container down to the nodes with specific OS, CPU, GPU, disk, memory, and networking. GKE also offers Autopilot, when you need the flexibility and control but have limited ops and engineering support. 
    • If, on the other hand, you are just looking to run your application in containers without having to worry about scaling the infrastructure, then Cloud Run is the best option. You can just write your application code, package it into a container, and deploy it.  
  • If you just want to code up your HTTP-based application and leave the scalability and deployment of the app to Google Cloud then App Engine — a serverless, fully-managed option that is designed for hosting and running web applications — is a good option for you. 
  • If your code is a function and just performs an action based on an event/trigger, then deploying it with Cloud Functions makes sense. 

What is your use case? 

  • Use Compute Engine if you are migrating a legacy application with specific licensing, OS, kernel, or networking requirements. Examples: Windows-based applications, genomics processing, SAP HANA.
  • Use GKE if your application needs a specific OS or network protocols beyond HTTP/s. When you use GKE, you are using Kubernetes, which makes it easy to deploy and expand into hybrid and multi-cloud environments. Anthos is a platform specifically designed for hybrid and multi-cloud deployments. It provides single-pane-of-glass visibility across all clusters from infrastructure through to application performance and topology. Example: Microservices-based applications. 
  • Use Cloud Run if you just need to deploy a containerized application in a programming language of your choice with HTTP/s and websocket support. Examples: websites, APIs, data processing apps, webhooks.
  • Use App Engine if you want to deploy and host a web based application (HTTP/s) in a serverless platform. Examples: web applications, mobile app backends
  • Use Cloud Functions if your code is a function and just performs an action based on an event/trigger from Pub/Sub or Cloud Storage. Example: Kick off a video transcoding function as soon as a video is saved in your Cloud Storage bucket.

Need portability with open source? 

If your requirement is based on portability and open-source support take a look at GKE, Cloud Run, and Cloud Functions. They are all based on open-source frameworks that help you avoid vendor lock-in and give you the freedom to expand your infrastructure into hybrid and multi-cloud environments.  GKE clusters are powered by the Kubernetes open-source cluster management system, which provides the mechanisms through which you interact with your cluster. Cloud Run for Anthos is powered by Knative, an open-source project that supports serverless workloads on Kubernetes. Cloud Functions use an open-source FaaS (function as a service) framework to run functions across multiple environments. 

What are your team dynamics like?

If you have a small team of developers and you want their attention focused on the code, then a serverless option such as Cloud Run or App Engine is  a good choice because you won’t have to have a team managing the infrastructure, scale, and operations. If you have bigger teams, along with your own tools and processes, then Compute Engine or GKE makes more sense because it enables you to define your own process for CI/CD, security, scale, and operations. 

What type of billing model do you prefer? 

Compute Engine and GKE billing models are based on resources, which means you pay for the instances you have provisioned, independent of usage. You can also take advantage of sustained and committed use discounts

Cloud Run, App Engine, and Cloud Functions are billed per request, which means you pay as you go

Conclusion

It’s important to consider all the relevant factors that play a role in picking appropriate compute options for your application. Remember that no decision is necessarily final; you can always move from one option to another.

To explore these points in more detail, please take a look at the “Where Should I Run My Stuff?” video.

For more #GCPSketchnote, follow the GitHub repo &  thecloudgirl.dev. For similar cloud content follow us on Twitter at @pvergadia and @briandorsey

Case Study

How This Leading Trading Company Uses APIs to Build Fintech Apps Quickly and Cost-Effectively

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Tradier harnesses the power of APIs and the Apigee management platform from Google to deliver democratized FinTech functionality and create value for its growing ecosystem.

Tradier uses the Apigee API management platform from Google to abstract the legacy complexities of capital markets so that developers can build FinTech applications in an agile, nimble, and quick fashion at minimal cost. The company embodies the evolution of what cloud technology can enable in the form of an API-first business delivered as a service.

The rise of API-powered FinTech

Historically, companies that wanted to build systems, applications, or services to interact with the stock market would have to build an entire brokerage operation from scratch. This would include data infrastructure, compliance infrastructure, and storage capabilities. It could take years and massive capital expense to accomplish everything that was required to be ready to serve customers.

Tradier provides this infrastructure as an API-based service so that the same companies can launch investor applications in as little as a few weeks. This democratized access means that FinTech innovation can come from anywhere, giving the same opportunities to create new products to everyone, from enterprise customers to startups.

“Financial markets are becoming fundamentally decentralized and unbundled,” says Dan Raju, co-founder, CEO, and chairman at Tradier. “The services that large legacy banks and brokerage firms used to offer are being supplanted by Tradier’s microservices and APIs, which power innovation.”

More than 200 companies use Tradier to develop and launch new products, or to add new features and functions that they traditionally would not have offered in existing products. With a large and diverse user base, Tradier faced the challenge of managing its partners in way that helps ensure it can grant credentials, track, monitor, and report in an efficient and equitable manner.

At the same time, the company recognized the inherent value of its partners for their power to leverage Tradier APIs to innovate. Tradier’s fundamental market disruption is the partner ecosystem, where the company is engaged along with its partners to deliver value to the entire ecosystem in the form of new products and services.

Embracing an API-powered ecosystem

Tradier has moved beyond providing great APIs toward engaging its ecosystem. If a customer wants a specific dataset, the company doesn’t automatically build a new product. Instead, Tradier looks to the ecosystem to build the product. With this approach, Tradier has taken its capabilities and multiplied them by hundreds.

“The fundamental difference between thinking about an API ecosystem versus an API product is the difference between being a participant who’s enabling innovation and not just a company delivering a set of technical capabilities,” Raju says.

Tradier takes an outside-in approach toward engaging its API ecosystem. Constantly listening to participants and helping to enable and empower them to create value is fundamental to the company’s business model. Rather than simply focusing on building new capabilities on its own, Tradier listens to what functionalities customers need and facilitates development. In many cases, the ecosystem generates the requested product organically rather than Tradier needing to do it.

“I love APIs because they allow you to empower others to create value. The concept of empowering others to create value along with you is what is the most satisfying, and the most fascinating, thing about APIs,” says Raju.

Delivering value at scale

Tradier handles between 500 million to 1 billion API calls and a billion dollars in transactions a month, and all of them run through the Apigee API management platform. Apigee’s last mile forms the single layer that manages Tradier’s infrastructure, including security, analytics, developer interactions, and execution. The company also uses Apigee to comply with an array of regulatory reporting, mandated by Tradier’s status as a FINRA (Financial Industry Regulatory Authority)-regulated entity.

“Apigee is integral to the Tradier offering. They have been great partners and have always collaborated and enabled us to innovate at a pace that helped Tradier attract developers and innovative companies. We see tremendous potential in the synergy of Apigee and Google as it brings to the market a vast extended capability set based on the Google Cloud Platform.”

Tradier is an API-centric ecosystem that delivers value to an entire set of players where the nucleus is the Apigee API management suite, which helps deliver, innovate, publish, manage, monitor, and secure the ecosystem on a day-to-day basis. Simplicity combined with product evangelism is the key to success in the API space, Raju says.

Tradier’s capabilities to innovate, iterate, and travel the journey with its customers, partners, and developers has yielded many rewards. The company’s long history of working with Apigee has enabled it to assemble a set of people and resources for creating engagement, as well as to create a winning set of APIs for delivering FinTech capabilities.

Considering the transformative future

Looking toward a future in which the financial services industry will experience ongoing disruption, Raju predicts that Tradier will continue to leverage APIs to lead the way.

“I think traditional banks are under attack. They are being replaced by a set of nimble, agile players that are offering a lot of new functionality to customers. This is forcing banks to think about how they can digitize their products through APIs so that they can provide the same functionalities as newer players.”

With companies like Tradier and others offering functionality that used to be in-house and exposing it outside, traditional brokerage firms are also being forced to rethink their model. Raju believes that this line of thinking also extends to the Blockchain.

“Exposing Blockchain-like capabilities through APIs is going to be a disruptive influence, and it will be critical for companies to think about how APIs, and more importantly Blockchain, can create value for us.”

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Case Study

Case Study: How Texas’ Largest Grocery Chain Successfully Modernized its Legacy Mainframes

H-E-B, like many enterprises, is moving away from legacy mainframes in favor of microservices and public cloud infrastructure. With hundreds of applications powering their 100+ year-old grocery business (with more than 400 stores in Texas and Mexico), H-E-B needs to be confident that the platform they are building will provide them the agility and security to continue to innovate for their customers.

In this session, the H-E-B engineering team provides details on how they’ve started breaking down their Curbside and Home Delivery monoliths into microservices, why they chose to make Kubernetes a first-class citizen, and why they’re leveraging Anthos as a hybrid cloud platform.

The grocer began to map out a two- to four-year modernization plan in 2017. Initially, the enterprise signed on with Google Cloud and used GKE to move toward a container-first approach to app delivery. Later, it decided to adopt Anthos. Today, Anthos gives H-E-B tighter control over compliance and better proximity to its retail data.

Join the discussion with Joe Rodriguez, Platform Engineering Manager for H-E-B, and. Justin Turner, Sr. Software Engineering Manager for Curbside and Delivery Fulfillment at H-E-B, to learn about the lessons that led to the company’s successful transformation. Find out how Anthos, when deployed on-premises, will expedite their journey to microservices. Learn about the challenges that come with adopting a hybrid modernization strategy and how Anthos plays a critical role in their success in this session.

Blog

What’s New in Retail: Bits from Google Cloud’s Retail & Consumer Goods Summit

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Google Cloud transforms the retail industry with solutions for digital and omnichannel growth, data-driven and customer-focused experiences, and operational improvement.

Today we’re hosting our Retail & Consumer Goods Summit, a digital event dedicated to helping leading retailers and brands digitally transform their business. For me, this is a personally exciting moment, as I see tremendous opportunities for those companies that choose to focus on their customers and leverage technology to elevate experiences.

Our event includes breakout sessions to help retailers and brands become customer centric, embrace the digital moment and transform their operations. Some of my favorite sessions include: 

I’ll be speaking in our Retail Spotlight session, discussing the current retail landscape and our industry approach, followed by conversations with Albert Bertilsson, Head of Engineering – Edge at IKEA Retail (Indga Group) and Neelima Sharma, Senior Vice President, Technology Ecommerce, Marketing and Merchandising at Lowe’s. 

Let me share a bit more about the topics we’ll discuss in that session.

In retail specifically, digital-first shopping journeys are blurring the lines between the physical and digital brand experience. Shoppers want to know what’s available before they visit your stores, and they expect fulfillment options like curbside pickup. We see this when tracking trends for interest in curbside pickup or in-stock items.

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This has left many retailers asking how they can get smarter with their data, tackle the $300 billion dollar problem of “search abandonment,” move faster to create new customer experiences, and do a better job of connecting their employees and customers – with confidence.

Our team has been spending time thinking about how we can rise and succeed in this new era together. We continue to focus on areas where we can bring the best of our capabilities to our retail customers around the world. And we’re focused on ways we can bring the best of what Google has to offer through cloud integrations.

Our goal is to help retailers become customer-centric and data-driven, capture digital and omni-channel revenue growth, create the modern store and drive operational improvement.

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Let’s dig into each of these strategic pillars in a bit more detail. 

Become customer centric and data driven

Customers today expect experiences that are timely, targeted, and tailored for them and their needs, and reject experiences that can’t deliver these features. Data modeling, legacy technology, and siloed systems often prevent retailers from providing that level of personalized experience. 

At Google Cloud, we work with global retailers and our ecosystem partners to activate and bring value from first-party data, particularly in the field of customer data platforms (CDPs). This includes integrations from Google Cloud, such as our business intelligence platform Looker and other popular platforms to power one source of customer data through the organization. We also help retailers modernize their data warehouse with Looker for gathering business intelligence across their organization. This is important not just for consumer data, but inventory, supply chain, and store operations as well. 

Capture Digital and Omnichannel Growth 

We power some of the largest e-commerce sites in the world, helping them scale for Black Friday, Cyber Monday, and other holiday events. While scale is critically important, it’s also important to consider the quality of the online experience. How do your customers find products? How can you help deliver seamless online and omnichannel experiences? 

To help, we’re building product discovery solutions that bring together the best of our technologies that help retailers drive engagement with their consumers. Retail Search, for example, gives retailers the ability to provide Google-quality search on their own digital properties – search that is customizable for their unique business needs and built upon Google’s advanced understanding of user intent & context. 

The imperative is clear. Recent research found that retailers lose more than $300 billion to search abandonment — when purchase intent is not converted into a sale due to bad search results — every year in the US alone. 

Today, we announced that Retail Search is available to a larger set of retailers. If you are interested in learning more about Retail Search you can contact your sales representative for additional details.

Create the modern store  

With the rise of buying trends like curbside pickup and proximity-based search, our Google Maps Platform team is working on new products and features to help raise inventory awareness for your shoppers. We want to help you make it easier for them to understand what’s available to purchase in their channel of choice.

With Product Locator, each product page connects customers with information they need for local pickup and delivery options. This ensures customers are aware of pickup and delivery options throughout the buying journey—not just checkout. 

Awareness of local inventory can boost a wide range of key metrics for your business. Shopify recently shared that shoppers who opt for local pickup over delivery had a +13% higher conversion rate and that 45% of local pickup customers make an additional purchase upon arrival.

This is just one quick example of how our Google Maps Platform team can improve experiences for your shoppers.

Operational improvement

It can be challenging to operate in a world and at a time when consumer behavior and supply chains are so disrupted and volatile, and where entire retail teams had to go remote during the pandemic and beyond. 

We’re working with retailers to leverage artificial intelligence (AI) to improve consumer experience through chat bots or conversational commerce that solves problems for customers from anywhere. You can learn more about these offerings in our Conversational Commerce with Google breakout session, featuring Albertsons.

As the need for digital transformation continues to accelerate, Google Cloud is helping retailers stay ahead of the curve with solutions for digital and omnichannel growth, data-driven and customer-focused experiences, and operational improvement. For every era of cloud technologies, from the past into the future, Google Cloud is committed to providing solutions to retailers.

Read more about our solutions for retail, and check out additional sessions, including the CPG Industry Spotlight Session How To Grow Brands in Times of Rapid Change – Featuring L’Oréal at our Retail & Consumer Goods Summit.

Case Study

How OnlineSales.ai and Google Cloud Helped TATA 1mg Increase Ad Revenue by 700%

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Learn how TATA 1mg achieved a remarkable 700% growth in ad revenue through its partnership with OnlineSales.ai and Google Cloud. Discover the key strategies they used and the lessons other businesses can learn from their success.

Editor’s note: We invited partners from across our retail ecosystem to share stories, best practices, and tips and tricks on how they are helping retailers transform during a time that continues to see tremendous change. This original blog post was published by OnlineSales.ai. Please enjoy this updated entry from our partner.

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Tata’s online healthcare entity, Tata 1mg, aims to revolutionize how a consumer finds the right healthcare professional for their needs. The platform offers e-pharmacy services, diagnostics, and health content and has more than 200,000 active brands in its rapidly expanding list of suppliers, sellers and manufacturers. Several of these brands would need regular involvement from the marketplace team in order to set up and run ad campaigns. As one of the largest platforms, Tata 1mg approached OnlineSales.ai to address their growing needs for an efficient Retail Media Monetisation suite to help scale up their existing monetisation efforts. 

Tata 1mg needed more data-driven insights and customizability for their monetisation efforts

Tata 1mg saw several challenges that they needed to address.

  1. Manual effort: Tata 1mg marketplace team’s monetization process was largely manual and required heavy time and resource investment to activate advertisers, which subsequently ate into their overall ad revenues.
  2. Non-scalable framework: Given the fast-growing number of advertisers on their marketplace – well into the hundreds of thousands – it became increasingly clear that their existing monetization framework was not scalable.
  3. Inadequate reporting & analytics: The existing framework facilitated only simple reporting, and brands were not able to draw the deep insights they needed to make data-led decisions and refine their advertising ROIs.
  4. Steep learning curve: Several brands lacked dedicated advertising experts who could bring the experience and skills needed to plan successful ad campaigns and optimize budgets. The involved learning curve led to increased advertiser-churn.
  5. Lack of personalized offerings: The manual nature of Tata 1mg’s monetization framework left little room for customizability, and account managers could offer very little in terms of tailored ad-buying experiences to different types of advertisers.

All of these issues led to regular revenue leakage. Tata 1mg realized the need for a central platform that addressed the above-mentioned issues and would also be able to cater to new ad channels and the requirements thereof. Developing such a solution in house was evaluated, but was found to be expensive and would require a lot of time to build.

OnlineSales.ai’s AI/ML-powered solution on Google Cloud offered the automation and flexibility to support modern omnichannel advertising needs

Therefore, Tata 1mg looked to OnlineSales.ai Monetize, an AI/ML-powered retail media monetisation suite on Google Cloud, to help address their needs for a cloud-based monetisation platform that offered the flexibility to support omnichannel advertising models, had automation built in to reduce manual tasks, provided detailed intelligence and analytics, and delivered quick, reliable scalability.

  1. White labeled self-serve platform: OnlineSales.ai’s retail media platform was implemented within a short 4 weeks. After thorough testing and implementation, the platform was successfully launched, and enabled sellers to run ads on a fully self-serve platform. This required zero involvement from the Tata team.
  2. Unified omni channel buying: The team at OnlineSales.ai worked closely with the platform’s core teams to activate and mobilize various advertising products through a self-serve platform, while simultaneously addressing any unique requirements they had.
  3. Omnichannel analytics with AI-led suggestions: Sellers are now also able to generate detailed reports that provide them critical insights into campaigns, and help them make better use of their budgets – enhancing their experience and interest in advertising on the platform.
  4. Personalized buying experiences: The tailored UX offered by OnlineSales.ai’s Monetize helped Tata engage brands of all levels in technical aptitude to use the platform easily. This also allowed admins to configure what types of inventories were available to different brands or advertiser segments.

OnlineSales.ai makes use of Google Cloud Dataflow to facilitate computations on real-time streaming. Microservices are deployed on the Google Kubernetes Engine (GKE) platform due to the solution’s well-known ability to handle scale.

In addition, Dataproc is used by the company to run batch processing apps while Cloud Load Balancing helps manage traffic across different regions; all at scale. Onlinesales.ai also uses Memorystore as a database for their ad servers in order to have very low latency, and deploys BigQuery to run analytical applications and facilitate powerful reporting. The bulk of their office applications are deployed on different VMs on Compute Engine, and the company also makes use of Cloud Storage for data storage and transfers between applications.

Learn more about OnlineSales.ai available on the Google Cloud Marketplace.


About OnlineSales.ai

OnlineSales.ai, offers a fully white labeled retail media platform which helps retailers unlock additional revenue by activating advertising real estate on their platform. With its AI/ML-powered solution, OnlineSales.ai allows retailers to turn brands of all sizes into advertisers – at scale. Its self-serve platform simplifies the ad buying process, and enhances outcomes with smart automation, boosting ad retailers’ ad revenues by multiples.

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