Cloud computing is globally recognized as the single most effective, agile and scalable path to digitally transform and drive value creation. It has been a critical catalyst for growth, allowing private organizations and governments to support consumers and citizens alike, delivering services quickly without prohibitive capital investment. European organizations—in both the public and private sectors—want a provider to deliver a cloud on their terms, one that meets their requirements for security, privacy, and digital sovereignty, without compromising on functionality or innovation.

Last year, we set out an ambitious vision of sovereignty along three distinct pillars: data sovereignty (including control over encryption and data access), operational sovereignty (visibility and control over provider operations), and software sovereignty (providing the ability to run and move cloud workloads without being locked-in to a particular provider, including in extraordinary situations such as stressed exits). After extensive dialogue with customers and policymakers, we are today unveiling ‘Cloud. On Europe’s Terms’. As part of  this initiative, we will continue to demonstrate our commitment to deliver cloud services that provide the highest levels of digital sovereignty, all while enabling the next wave of growth and transformation for Europe’s businesses and organizations.

Google Cloud’s baseline controls and security features offer strong protections, meet current robust security and privacy requirements, and address many customer needs. Yet each country in Europe has its own characteristics and expectations. Certain customers in Europe may require more flexibility than current public and private cloud offerings may provide. We want to deliver a platform that allows customers to deploy workloads with the desired local control, without losing the transformational benefits of the public cloud.

We are now delivering on this new vision collaboratively with trusted local technology providers in Europe, starting with T-Systems in Germany. Today, together with T-Systems, we announced a partnership to build a Sovereign Cloud offering in Germany for private and public sector organizations. The offering will become available in mid 2022 with additional features being added over time.  

In this new joint offering, T-Systems will manage sovereignty controls and measures, including encryption and identity management of the Google Cloud Platform. In addition, as part of their offering, T-Systems will operate and independently control key parts of the Google Cloud infrastructure for T-Systems Sovereign Cloud customers in Germany.

We are committed to building trust with European governments and enterprises with a cloud that meets their digital sovereignty, sustainability and economic objectives. We are starting with T-Systems today and will continue by partnering with trusted technology providers in selected markets across the region. 

Customers in other markets across Europe will be able to use these trusted partner offerings or use Google Cloud’s controls to exercise autonomous control over data access and use; exercise choice over the infrastructure that is used to process that data; and avoid cloud vendor lock-in. 

With Google Cloud, our customers also automatically benefit from sustainable business transformation on the cleanest cloud in the industry. Today, we are the largest annual corporate purchaser of renewable energy globally, and by 2030, we aim to operate entirely on 24/7 carbon-free energy in all of our cloud regions worldwide. 

We’ll continue to listen to our customers and key stakeholders across Europe who are setting policy and helping shape requirements for customer control of data. Our goal is to make Google Cloud the best possible place for sustainable, digital transformation for European organizations on their terms—and there is much more to come.

This past year brought both new challenges and successes for our customers around the world. We thought life was going to return to normal… and then it didn’t. Despite the uncertainty, it was exciting to see customers make huge transformations in when, where, and how they run their businesses, with cloud infrastructure as a major enabler. 

According to IDC, “by 2024, 50% of organizations will use applications built on abstraction provided by managed services including cloud-native technologies to enable consistency in running in any and many locations.”¹ Over the past year we were honored to work with so many of you to start to make this prediction a reality.

Let’s take a deeper look at where our infrastructure progressed in 2021, and where we’re headed in the new year.

Google Cloud is recognized by independent experts for its leadership

For the fourth consecutive year, Google Cloud was named a Leader in the Gartner Magic Quadrant for Cloud Infrastructure and Platform Services.

The Forrester Wave for AI infrastructure placed Google at the topmost position, a testament to Google’s investments in tomorrow’s AI-first world. 

Google Cloud also won the HPC Wire Editor’s Choice award for the best use of HPC in the cloud.    

We made it easier to migrate enterprise applications

To support enterprises in their transformation journeys we focused on expanding our support for enterprise applications in our cloud. The Home Depot just wrote about its successful migration of SAP to Google Cloud, highlighting how crucial it is to have good processes and strong partnerships. For other companies using SAP applications we also launched Filestore Enterprise, which delivers 99.99% regional availability ​​backed by an SLA. 

Our partner NetApp deepened its integration with Google Cloud to enable easier and faster Windows-based application migration, and provided flexible deployment options to modernize workloads. We also added new Network Connectivity Center partners to include companies like Cisco, Palo Alto Networks, and VMware, so as you migrate over time you can easily connect all your networking resources together in one place. 

For those of you considering migration to cloud, Forrester dove deeper into the economics of migrating enterprise applications to cloud. (Spoiler alert: companies are finding major cost savings and performance benefits!) It’s so important to us that companies trust that their biggest, most complex applications will run smoothly and securely with us, and we’re pleased at the progress we’ve made toward supporting more enterprise applications this year.

We also made it easier for you to migrate VMware workloads to the cloud by expanding Google Cloud VMware Engine to 12 regions worldwide and enabling several new capabilities across networking, compliance, and scale. Customers such as Mitel and Carrefour migrated their VMware estates to Google Cloud to transform their applications with Google services to increase agility, save money (up to 45%) and reduce energy costs (about 35%) compared to running on-premises. 

For High Performance Computing (HPC), we continued to add capabilities such as optimized VM images for HPC, enhanced integration with schedulers such as SchedMD, Slurm, and Altair PBSPro.    

New cost and performance options

To further support customers doing high performance computing for things like real-time advertising, dynamic e-commerce, and gaming, we launched a new VM family: Tau VMs. Tau VMs offer 56% higher absolute performance and 42% higher price-performance compared to general-purpose VMs from any of the leading public cloud vendors.  We are seeing companies such as Nylas switching from other cloud platforms to Google Cloud to make the most of Tau VMs.

That isn’t the only VM advancement we made. For customers with higher levels of fault tolerance and looking for greater cost efficiencies, we launched Spot VMs, which open up access to Google Cloud’s idle capacity so you can run your application at the lowest price possible. With Spot VMs, you save anywhere from 60-91% off the price of on-demand VMs. 

We also launched more options for the highest performance ephemeral block storage — 6TB and 9TB Local SSDs, which offer greater IOPS per dollar when attached to general purpose N2 Compute Engine VMs. 

Distributed cloud brings us closer to you

For years, the industry has been telling companies, “move to cloud!” but not all workloads can move to the public cloud immediately or entirely. Factors include industry- or region-specific compliance and data sovereignty needs, low latency or local data-processing requirements, or the need to run applications close to other services. 

In October, we expanded our distributed cloud strategy and announced Google Distributed Cloud, a portfolio of fully managed hardware and software solutions that extend Google Cloud’s infrastructure and services to data centers and the edge. This is a major step forward in our ability to meet you where you are, in private data centers and at the edge, and we’re excited to see how this helps you as we move into 2022.

Data protection and security that never sleeps

This year we worked hard to help improve your data protection capabilities. We doubled down on our Actifio acquisition by launching several releases that deepened its integration with Google Cloud. For customers with containerized applications, we took a big step forward with the launch of Backup for GKE. We’re particularly excited about how this new option for GKE users allows you to more easily meet your service-level objectives, automate common backup and recovery tasks, and show reporting for compliance and audit purposes. 

We also enhanced Cloud Storage with data protection features like custom region selection for dual-region buckets. Previously, Google Cloud assigned dual-region pairs for you to choose from. With this release, you can  select your own region pairs that meet your regulatory or compliance requirements, or optimize your app performance. We also launched Turbo Replication for dual-region buckets, which replicates 100% of your data between regions in 15 minutes or less, backed by a Service Level Agreement, a first from a leading cloud provider. 

Security is a key area of focus for us and we partnered with Palo Alto Networks to deliver their industry-leading Intrusion Detection System (IDS) solution natively on Google Cloud. With the recent Apache Log4j vulnerability, we automatically updated Cloud IDS to help detect exploit attempts and protect our customers’ environments quickly. We also integrated Cloud Armor with reCAPTCHA Enterprise to deliver a best-in-class bot and fraud management solution to prevent volumetric attacks. Cloud Armor is deployed with our Cloud Load Balancer and Cloud CDN, extending its security benefits at the network edge for traffic coming into Google Cloud. 

We made it easier to build and manage applications

Developers want to focus on code, not configuring, managing or scaling infrastructure. To help, we worked on simplifying networking with new services such as Private Service Connect, which allows you to connect VPCs to applications and services securely without configuring all the network underlay. To make it easier to run workloads in hybrid environments, we introduced BYOIP so you don’t need to change your IP address, and we enhanced Cloud Load Balancer with advanced traffic management, regional and hybrid app delivery to load balance traffic between on-prem and cloud workloads. We also introduced IPv6, DNS policy manager, Cloud Domains, GKE Gateway Controller, eBPF data plane, and Service Directory, all with the goal of making networking easier for developers.

We continue to invest in visibility and observability for efficient day 2 operations. Network Intelligence Center now has dynamic reachability within the Connectivity Tests module, interconnect and VPN visualization in Network Topology, and the Firewall Insights module, which provides visibility into firewall rules to ensure they are being used appropriately and as intended. 

And while not new this year, developers continue to tell us how much they love the ease of architecting storage using Cloud Storage. See how easy it is to configure a dual-region bucket. As a result, developers can treat a continent like a single bucket, dramatically simplifying the application programming model. Google Cloud is unique in offering this capability among major public cloud vendors.

We continue to be the most sustainable cloud for you

Another area Google has invested in deeply and that is becoming increasingly important to more organizations is sustainability. Many cloud providers have a vision for a sustainable future, and many aim to match their electricity consumption with 100% renewable energy by 2025 or 2030. We accomplished 100% renewable energy in 2017, which means we’re the only hyperscale cloud to do this today and on data centers that are twice as energy efficient as the average data center.

We also announced a number of new features like our new Carbon Footprint tool. Every Google Cloud user — that means you! — can see the gross carbon emissions associated with the services you use in Google Cloud. This means picking the data center that meets your sustainability goals, and reducing the overall emissions tied to your infrastructure and applications. And we have some pretty big goals for the future. For more, don’t miss our full sustainability recap.

A big thank you to our customers

While we were busy building out our infrastructure in 2021, we’d be nowhere without the partnership of our amazing customers. It’s hard to pick from all the exciting stories we heard this year, but here are just a few: Pega migrated its SAP applications to Google Cloud with zero downtime. Paypal exited its non-strategic data centers and achieved major cost savings. And Wix used our network to serve tens of millions of requests per day. 

I’m proud to look back at how our cloud infrastructure has evolved this year to support each of our customers on their transformation journey. As we head into 2022 I’m excited to continue to partner with you to solve your most difficult challenges together. 

Interested in hearing more about Google’s vision for the future? Listen to Thomas Kurian’s thoughts from Google Cloud Next ‘21.

^{1. IDC FutureScape: Worldwide Cloud 2022 Predictions}

Finding ways to increase customer loyalty and profitability in a post-COVID world is top of mind for hotels, bars, and restaurants. Unfortunately, many food and beverage services providers struggle to deliver the personalized experiences that keep guests coming back for more. The reality is that most traditional hospitality apps offer only limited insight into guest activities, preferences, underlying operating costs, and other essential details.

We built SevenRooms to help food and beverage operators create truly memorable experiences by managing and personalizing every step of the guest journey. With SevenRooms, restaurants in more than 250 cities globally leverage technology and data to provide unforgettable hospitality experiences with a human touch. That includes seating guests at their favorite table, pouring complimentary glasses of wine from a preferred vintage, offering special menu options, and personalized experiences for special occasions.

Scaling guest experience and retention on Google Cloud

When developing SevenRooms, we needed a technology partner that would enable our small team to securely scale services, automate manual tasks, and accelerate time to market while reducing IT costs. That’s why we started working with Google App Engine—and later became more involved with the Google for Startups Cloud Program.

We soon realized many traditional apps lacked the integrations and capabilities needed to respond to the unique challenges facing food and beverage operators that the Google for Startups Cloud Program services provide. With guidance from experts on the Google Startups Success team, we quickly transformed SevenRooms from a beta restaurant and nightclub reservation and guest management point solution into a full-fledged guest experience and retention platform that analyzes actionable data to automatically build and continuously update detailed guest profiles.

The combination of Google App Engine and other Google Cloud solutions makes everything easier to build and scale. We’re seeing our total cost of ownership (TCO) decline by 10-15%, so we can shift additional resources to R&D to help customers create one-of-a-kind interactions with their guests. And importantly, we can bring new products to market 200-300% faster than competitors.

Because SevenRooms handles a lot of sensitive guest data, stringent security protocols are vital. We store all data on Google Cloud, taking advantage of its highly secure-by-design infrastructure and built-in support for international data privacy laws such as GDPR. We use BigQuery and Looker for data analysis and reporting, and power our NoSQL database with Firestore. We also scale workloads and run Elasticsearch on Google Compute Engine (GCE)—and seamlessly integrate our reservation booking engine with Google Maps and Google Search.

In the future, we’re looking to further market actionable guest data with the help of advanced machine learning (ML) models with TensorFlow and Google Cloud Tensor Processing Units (TPUs). Cloud TPUs and Google Cloud data and analytics services are fully integrated with other Google Cloud offerings, including Google Kubernetes Engine (GKE). By running ML workloads on Cloud TPUs, SevenRooms will benefit from Google Cloud’s leading networking and data analytics technologies such as BigQuery.

We’re also exploring additional Google Cloud solutions such as Anthos to unify the management of infrastructure and applications across on-premises, edge, and multiple public clouds, as well as Google Cloud Run to deploy scalable containerized applications on a fully managed serverless platform. These solutions will enable us to continue to quickly expand our services and offer customers a variety of new benefits.

Building a profitable, sustainable future in food and beverage

Our work with the Google Startups Success team has been instrumental to helping us get where we are today. Their responsiveness is incredible and stands out compared to services from other technology providers. Google Cloud gives us a highly secure infrastructure and next-level training to evolve our infrastructure using solutions such as BigQuery and Backup and Disaster Recovery.

We also work with Google Cloud partner, DoiT International, to further scale and optimize our operations. In particular, DoiT provided expert scripts to short-cut lengthy processes, while actively troubleshooting any issues or questions that came up. DoiT continues to share guidance in key areas for future products and features. They have provided expertise for architecture, infrastructure and cost management. Moving forward, we’re excited to work with Google Cloud and DoiT to handle a growing surge in users which we anticipate in 2023 and beyond.

With Google Cloud, SevenRooms is revitalizing food and beverage service delivery by enabling businesses to cultivate and maintain direct guest relationships, deliver exceptional experiences, and encourage repeat visits. We’ve compiled many case studies that demonstrate how our customers see great results by personalizing their interactions with guests, from $1.5M in cost savings, to $400K of additional revenue, to a 68% jump in email open rates.

Demand for our guest experience and retention platform keeps growing as we help our customers take a people-first approach by delivering unique and tailored dining experiences. We can’t wait to see what we accomplish next as we expand our team and reach new markets worldwide.

If you want to learn more about how Google Cloud can help your startup, visit our page here to get more information about our program, and sign up for our communications to get a look at our community activities, digital events, special offers, and more.

As organizations continue to evolve to meet the needs of their stakeholders, they are increasingly looking to adopt the cloud and digitally transform their business. Since our partnership with NetApp began in 2018, we’ve been focused on delivering the infrastructure, tools, and services to help customers on their cloud migration journey and benefit from their data to better serve their customers. 

“Customers are looking to adopt flexible and scalable solutions that meet the needs of their business,” said Ronen Schwartz, SVP & GM, Cloud Volumes, NetApp. “Our long-standing partnership with Google Cloud continues to deliver innovative solutions for customers as they look to migrate and run their business critical applications in the cloud while unlocking the power of their data with industry-leading cloud services.”

Innovative, industry-first solutions have become the standard for our partnership. From the general availability of NetApp Cloud Volumes Service (CVS) for Google Cloud in 2019, to our collaboration on new architectures in 2020 with the release of the software-defined CVS powered by Google Kubernetes Engine (GKE), we continue to deliver first-of-its-kind enterprise file storage services together. In 2021, the pace of innovation has only increased—together, we delivered volume replication powered by SnapMirror, which efficiently copies volume data from one Google Cloud region to another for data consistency, development, testing, or disaster recovery. 

We’ve also made our services available globally—you can now run Cloud Volumes ONTAP in all 28 Google Cloud regions, and CVS is now available in 19 regions, allowing you to access our services wherever you are around the globe. All of this is backed up by a 99.99% SLA for CVS, enabling high availability for your enterprise workloads.

Hundreds of customers including MailerLite, a leader in marketing automation, have benefitted from our joint services. MailerLite was looking to move millions of files to the cloud without disruption as they were facing availability, management, and maintenance challenges as their business scaled. By leveraging NetApp CVS on Google Cloud, MailerLite was able to migrate over 100 million files to Google Cloud in about an hour, removing their ongoing infrastructure overhead, saving developer hours, and eliminating the scalability limitations they previously experienced. 

Expanding our partnership

Last week at Google Cloud Next ‘21, we announced we are expanding our strategic partnership in two ways to make it even easier for customers to migrate and run business critical applications on Google Cloud. First, NetApp will provide storage infrastructure for the newly announced Google Distributed Cloud Hosted, where data resides in customer-owned data centers and colocation facilities. This enables a safe and secure way to modernize an on-premises deployment while still meeting data security and privacy requirements.

Additionally, for customers looking to migrate their VMware workloads to Google Cloud, we announced preview access for NetApp Cloud Volumes as datastores for Google Cloud VMware Engine. By providing customers with the choice to scale compute and storage independently, customers can now reduce costs and complexity when migrating and running storage-bound workloads. This also allows customers to address regional disaster recovery use cases, making it easier and more cost-effective to move on-premises workloads into Google Cloud. To get started, you can sign up for preview access using the Registration for Preview Access form.

Looking forward

We’re excited for what’s to come with our partnership and committed to delivering value to customers across industries. Google Cloud is a Gold sponsor at this week’s NetApp Insight, and we invite you to join our spotlight session featuring Google Cloud and NetApp leaders. Additionally, we are leading multiple breakout sessions where you will hear from our product team on how you can accelerate cloud adoption with Google Cloud and NetApp. You can also learn more and get started today by visiting our NetApp on Google Cloud website.

Digital tools offered by cloud computing are fueling transformation around the world, including in Asia Pacific. In fact, IDC expects that total spending on cloud services in Asia Pacific (excluding Japan) will reach 282 billion USD by 2025.1 To meet growing demand for cloud services in Asia Pacific, we are excited to announce our plans to bring three new Google Cloud regions to Malaysia, Thailand, and New Zealand — on top of six other regions that we previously announced are coming to Berlin, Dammam, Doha, Mexico, Tel Aviv, and Turin.

When they launch, these new regions will join our 34 cloud regions currently in operation around the world — 11 of which are located in Asia Pacific — delivering high-performance services running on the cleanest cloud in the industry. Enterprises across industries, startups, and public sector organizations across Asia Pacific will benefit from key controls that enable them to maintain low latency and the highest security, data residency, and compliance standards, including specific data storage requirements.

“The new Google Cloud regions will help to address organizations’ increasing needs in the area of digital sovereignty and enable more opportunities for digital transformation and innovation in Asia Pacific. With this announcement, Google Cloud is providing customers with more choices in accessing capabilities from local cloud regions while aiding their journeys to hybrid and multi-cloud environments,” said Daphne Chung, Research Director, Cloud Services and Software Research, IDC Asia/Pacific.

What customers and partners are saying

From retail and media & entertainment to financial services and public sector, leading organizations come to Google Cloud as their trusted innovation partner. The new Google Cloud regions in Malaysia, Thailand, and New Zealand will help our customers continue to enable growth and solve their most critical business problems. We will work with our customers to ensure the cloud region fits their evolving needs.

“Kami was born out of the digital native era, where in order to scale globally we needed a partner like Google Cloud who could support us on our ongoing innovation journey. We have since delivered an engaging and dependable experience for millions of teachers and students around the world, so it’s incredibly exciting to hear about the new region coming to New Zealand. This investment from Google Cloud will enable us to deliver services with lower latency to our Kiwi users, which will further elevate and optimize our free premium offering to all New Zealand schools.” – Jordan Thoms, Chief Technology Officer, Kami

“Our customers are at the heart of our business, and helping Kiwis find what they are looking for, faster than ever before, is our key priority. Our collaboration with Google Cloud has been pivotal in ensuring the stability and resilience of our infrastructure, allowing us to deliver world-class experiences to the 650,000 Kiwis that visit our site every day. We welcome Google Cloud’s investment in New Zealand, and are looking forward to more opportunities to partner closely on our technology transformation journey.” – Anders Skoe, CEO, Trade Me

“Digital transformation plays a key role in helping Vodafone deliver better customer experiences and connect all Kiwis. We welcome Google Cloud’s investment in New Zealand and look forward to working together to offer more enriched experiences for local businesses, and the communities we serve,” said Jason Paris, CEO, Vodafone New Zealand

“Our journey with Google Cloud spans almost half a decade, with our most recent partnership and co-innovation initiatives paving the way for AirAsia and Capital A to disrupt the digital platform arena in the same vein as we did airlines. The announcement of a new cloud region that’s coming to Malaysia – and Thailand too if I may add – showcases Google Cloud’s continuous desire to expand its in-region capabilities to complement and support our aspiration of establishing the airasia Super App at the center of our e-commerce, logistics and fintech ecosystem, while enriching the local community and giving all 700 million people in Asean inclusivity, accessibility, and value. I couldn’t be more excited about this massive milestone and the new possibilities that Google Cloud’s growing network of cloud regions will create for us, our peers, and the common man.” – Tony Fernandes, CEO, Capital A

“Google Cloud’s world-class cloud-based analytics and artificial intelligence (AI) tools have enabled Media Prima to embed a digital DNA across our organization, deliver trusted and real-time news updates during peak periods when people need them the most, and implement whole new engagement models like content commerce, thereby allowing us to diversify our revenue streams and remain at the forefront of an industry in transition. By allowing us to place our digital infrastructure and applications even closer to our audiences, this cloud region will supercharge data-driven content production and distribution, and our ability to enrich the lives of Malaysians by informing, entertaining, and engaging them through new and innovative mediums.” – Rafiq Razali, Group Managing Director, Media Prima

“Google Cloud’s global network has been playing an integral role in Krungthai Bank’s adoption of advanced data analytics, cybersecurity, AI, and open banking capabilities to earn and retain the trust of the 40 million Thais who use our digital services to meet their daily financing needs. This new cloud region is a fundamentally important milestone that will help accelerate our continuous digital reinvention and sustainable growth strategy within the local regulatory framework, thereby allowing us to reach and serve Thais at all levels, including unbanked consumers and small business owners, no matter where they may be.” – Payong Srivanich, CEO, Krungthai Bank

“Having migrated our operations and applications onto Google Cloud’s superior data cloud infrastructure, we are already delivering more personalized services and experiences to small business owners, delivery riders, and consumers than ever before – and in a more cost efficient and sustainable way. With the new cloud region, we will be physically closer to the computing resources that Google Cloud has to offer, and able to access cloud technologies in a faster and even more complete way. This will help strengthen our mission: to build a homegrown ‘super app’ that assists smaller players and revitalizes the grassroots economy.” – Thana Thienachariya, Chairman of the Board, Purple Ventures Co., Ltd. (Robinhood)

Delivering a global network

These new cloud regions represent our ongoing commitment to supporting digital transformation across Asia Pacific. We continue to invest in expanding connectivity throughout the region by working with partners in the telecommunications industry to establish subsea cables — including Apricot, Echo, JGA South, INDIGO, and Topaz — and points of presence in major cities.

Learn more about our global cloud infrastructure, including new and upcoming regions.

1. Source: Asia/Pacific (Excluding Japan) Whole Cloud Forecast, 2020—2025, Doc # AP47756122, February 2022