The True Story of How HotStar Broke a World-Record-Thanks to Firebase and Google BigQuery - Build What's Next

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Case Study

The True Story of How HotStar Broke a World-Record–Thanks to Firebase and Google BigQuery

Hotstar, India’s largest video streaming platform with 150 million monthly active users around the world, provides live-streaming of TV shows, movies, sports, and news on the go.

By using a combination of Firebase products together, Hotstar safely rolled out new features to its watch screen during a major live-streaming event without disrupting users, sacrificing stability, or releasing a new build. They also used Firebase with BigQuery to analyze their event data and reduce app startup time.

“We have an ambitious mission, but our engineering team is only a fraction of the size of most of our competitors. But we are still keeping up, and we are doing it with the help of Firebase,” says Ayushi Gupta, Android Engineer, Hotstar.

Case Study

The Divercity Story: Using Google Cloud to Achieve a More Inclusive and Sustainable Workforce

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Divercity is using Google Cloud to build more inclusive and sustainable workforces. This blog discusses how the company is leveraging technology to create a diverse and environmentally responsible workplace.

Despite a growing number of diversity, equity, and inclusion (DEI) initiatives, Black and Latinx people remain highly underrepresented in tech. Although comprising 12.6% and 18% of the U.S. labor force respectively, Black professionals hold only 5% of tech positions, while Latinx professionals fill just 6% of tech roles.

Long-standing biases in hiring practices and non-inclusive work environments are the primary contributors to this lack of diversity. Even when underrepresented professionals are successfully recruited, invisible barriers to promotion and layoffs that disproportionally impact Black and Latinx employees make it extremely challenging for tech firms to retain top talent.

We founded Divercity to help employers build diverse workforces that are more inclusive and sustainable. With our comprehensive recruiting and retention platform, tech companies can accurately measure employee diversity and gender parity, seamlessly connect with underrepresented talent, and significantly reduce turnover.

As Divercity continues to grow, we’ll introduce new services and solutions that empower the tech world to build inclusive companies while improving compliance with state and federal equal opportunity laws. We also hope to expand the reach of Divercity to support DEI initiatives in non-tech industries and bolster recruiting underrepresented professionals in other countries as well.

Divercity Founding Team

Scaling Divercity with the help of the Google for Startups Black Founders Fund

Shortly after founding Divercity, we participated in the 2021 Techstars Workforce Development Accelerator. The incredible support and guidance we received during and after the program highlighted the importance of long-term collaboration with reliable technology partners who actively champion diversity and inclusion.

That’s why we became part of the Google for Startups Cloud Program. After completing the program, we used Google Cloud credits and Google for Startups Black Founders Fund funding to cost-effectively trial, deploy, and scale key Google Cloud solutions. In just months, we rolled out new inclusion tracking and recruiting tools on the highly secure-by-design infrastructure of Google Cloud to expedite the sourcing and hiring of underrepresented talent in the tech industry.

With the support and mentorship of the Google for Startups Cloud Program and the Black Founders Fund, Divercity is well on its way to becoming one of the industry’s most trusted sites for DEI measurement, recruitment, and retention.

Delivering predictive diversity analyses with a 99% accuracy rate

We rely on the expansive Google Cloud ecosystem to power all the services offered on the Divercity platform. Specifically, we leverage Colab to write and execute the sophisticated TensorFlow machine learning (ML) models that deliver our predictive diversity analyses with a 99% accuracy rate.

We also use BigQuery to democratize insights and run analytics at scale with 27% lower three-year TCO than cloud data warehouse alternatives. BigQuery seamlessly integrates with Looker and Data Studio to display company diversity and recruitment data on interactive dashboards—and automatically populate reports with detailed demographic information.

We also accelerate the development, launch, and management of new Divercity tools with Firebase, while taking advantage of key features such as A/B testing and messaging campaigns to boost user engagement.

In the future, we plan to explore how Google Cloud AI and machine learning products such as Vertex AI and AutoML can further refine our diversity score analyses and applicant recruiting pipeline. We’ll also continue leveraging the many resources provided by the Google Black Founders Fund, including opportunities for technical project partnerships, early access to new Google Cloud products and tools, and collaboration with dedicated Google experts.

The Google for Startups Cloud Program and Google Black Founders Fund have been invaluable to our success. Since completing the Black Founders Accelerator program, we’ve been named a top 10 HR tech product by HR Tech Outlook, significantly increased our subscriber base, and received positive feedback from investors. We can’t wait to see what we accomplish next as we empower tech companies to build more diverse, inclusive, and sustainable workforces.

If you want to learn more about how Google Cloud can help your startup, visit our page here to get more information about our program, and sign up for our communications to get a look at our community activities, digital events, special offers, and more.

Research Reports

Gartner Magic Quadrant: Google Cloud a Leader in Operational DB Management Systems

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Gartner Magic Quadrant's report and Google Cloud's customers share what makes Google Cloud Operational DB Management a force to reckon with and why it's gaining the trust of some of the world's largest organizations.

We’re pleased to announce that Gartner has named Google Cloud a Leader in its 2019 Magic Quadrant report for Operational Database Management Systems (OPDBMS). This news reflects what we hear from our customers: that Google Cloud databases are flexible, open, and easy to use.

These include our fully compatible managed services for popular database engines like MySQL, PostgreSQL, SQL Server and Redis, and scalable cloud-native relational and non-relational databases like Cloud SpannerCloud Bigtable, and Cloud Firestore, plus fully managed partner services like MongoDB Atlas, Elastic, and Redis Enterprise. You can also run proprietary database workloads on Google Compute Engine or via our Bare Metal Solution.

Enterprises databases in production
We’ve heard great stories from our customers about their use of Google Cloud databases to run their businesses with ease and flexibility. Our database products meet varying needs for scalability and power.

Gaming company Bandai Namco Entertainment needed fast scalability, a global network, and real-time analytics to serve users its Dragon Ball Legends game. They were initially considering sharded MySQL to handle the scale, but opted for Cloud Spanner. Because it’s strongly consistent, fully managed, and scales seamlessly, Cloud Spanner supported the game’s rollout and allowed millions of worldwide players to compete without downtime. 

And media leader The New York Times found our Cloud Firestore database service as they built a truly real-time collaboration tool that lets multiple writers and editors make changes in docs at the same time, keeping track of what’s newest. Cloud Firestore is designed for just this type of task, since it supports offline and real-time sync. 

E-commerce brand analytics and protection company 3PM Solutions empowers global brands to manage, protect, and grow revenue by using Google Cloud Platform services such as Cloud Bigtable. Using Google Cloud, they’ve been able to analyze 160 million customer reviews of more than 2 million sellers in less than four hours. 

Leanplum built its cloud-native marketing platform on Google Cloud to help marketers personalize and orchestrate cross-channel customer engagement campaigns at scale. “

We were looking for cost-effective cloud services that can reduce engineers’ overhead associated with managing infrastructure,” says Athena Koutsonikolos, Leanplum’s VP of marketing. “Using fully managed services like Cloud SQL, developers can now focus on building what matters to our customers.”

Gartner 2019 Magic Quadrant for Operational Database Management Systems – November 25, 2019, Merv Adrian, Donald Feinberg, Henry Cook. 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Explainer

What’s Google Cloud Firestore Database and What are it’s Benefits for Business and Developers?

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Cloud Firestore is a fast, fully managed, serverless, cloud-native NoSQL document database that simplifies storing, syncing, and querying data for your mobile, web, and IoT apps at global scale. Find out why businesses love it.

Cloud Firestore is a NoSQL document database that simplifies storing, syncing, and querying data for your mobile and web apps at global scale.

Cloud Firestore is a fast, fully managed, serverless, cloud-native NoSQL document database that simplifies storing, syncing, and querying data for your mobile, web, and IoT apps at global scale.

Its client libraries provide live synchronization and offline support, while its security features and integrations with Firebase and Google Cloud Platform (GCP) accelerate building truly serverless apps.

Here’s other stuff it’s good at:

Sync data across devices, on or offline

With Cloud Firestore, your applications can be updated in near real time when data on the back end changes. This is not only great for building collaborative multi-user mobile applications, but also means you can keep your data in sync with individual users who might want to use your app from multiple devices.

With Firebase Realtime Database, we felt we had built the best force-plate testing software on the market. Thanks to Cloud Firestore, in only two weeks, we built a system that’s significantly better and includes features we never thought possible to ship on Day 1.

Chris Wales, CTO, Hawkin Dynamics

Cloud Firestore has full offline support, so you can access and make changes to your data, and those changes will be synced to the cloud when the client comes back online. Built-in offline support leverages local cache to serve and store data, so your app remains responsive regardless of network latency or internet connectivity.

Simple and effortless

Cloud Firestore’s robust client libraries make it easy for you to update and receive new data while worrying less about establishing network connections or unforeseen race conditions. It can scale effortlessly as your app grows. Cloud Firestore allows you to run sophisticated queries against your data. This gives you more flexibility in the way you structure your data and can often mean that you have to do less filtering on the client, which keeps your network calls and data usage more efficient.

Enterprise-grade, scalable NoSQL

Cloud Firestore is a fast and fully managed NoSQL cloud database. It is built to scale and takes advantage of GCP’s powerful infrastructure, with automatic horizontal scaling in and out, in response to your application’s load. Security access controls for data are built in and enable you to handle data validation via a configuration language.

Blog

Google Introduces BigQuery Connector for SAP to Power Customers’ Data Analytics Strategy

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Google Cloud is known for taking steps towards addressing customer requirements. With the new BigQuery Connector for SAP, we offer a fast, simple, cost-effective and massively scalable way to make SAP data accessible on BigQuery!

Google Cloud has a genuine passion for solving technology problems that make a difference for our customers. With the release of our BigQuery Connector for SAP, we’re taking a another big step towards solving a major challenge for SAP customers with a quick, easy, and inexpensive way to integrate SAP data with BigQuery, our serverless, highly scalable, and cost-effective multi cloud data warehouse designed for business agility.

Solving for simplified data integration

Like most businesses today, SAP customers are eager to unlock the immediate insights and opportunities within their ever-growing stores of business data. However, many are discovering just how hard it can be to take the first step in any modern, cloud-enabled data analytics strategy: combining SAP data with other cloud-native, and enterprise data sets in real-time and at scale. According to a 2020 SAPInsider study, more than half of SAP customers surveyed said data integration was their top analytics pain point. These companies urgently need a rapid, sustainable, cost-effective and scalable way to integrate SAP data with modern cloud data analytics solutions.

The BigQuery Connector for SAP gives our customers a solution: a fast, simple, cost-effective and massively scalable way to make SAP data fully accessible within BigQuery by leveraging customers’ existing SAP Landscape Transformation Replication Server (SLT) tooling and skill sets. It’s the first SAP SLT direct near real-time connector for BigQuery without the need to set up additional infrastructure or third-party middleware, and can be deployed using a variety of embedded or stand-alone deployment options. In fact, most customers can install the BigQuery Connector for SAP in less than an hour—a remarkably easy way to start working with our industry-leading analytics solution that delivers proven and quantifiable business advantages for customers. Additionally, the BigQuery Connector for SAP is not restricted to customers who have deployed their SAP applications on Google Cloud. Customer’s who are running their SAP applications on-premise, or on any cloud, can also deploy and realize the analytical benefits of the solution.

Designing a solution with customer requirements and investments in mind

When the Google Cloud team started work on an analytics data integration tool for our SAP customers, we began with a set of requirements designed to root out the usual sources of cost and complexity. These included: 

  • The need for real-time performance with deltas replicated in milliseconds
  • The ability to integrate data from almost any SAP Netweaver based application running today, regardless of its deployment location (on premises, any cloud, Google Cloud)
  • Automatic BigQuery data type mapping with minimal transformation required
  • Generation of target tables in BigQuery directly from source, if required 
  • Application layer integration that avoids the issues of direct database access
  • Leveraging customers’ existing SAP skillsets, change data capture, and infrastructure

An important step towards meeting these requirements came when Alphabet, Google’s parent company, decided to leverage SAP SLT as a foundation for developing direct data replication between SAP and BigQuery for its internal corporate landscape. SLT as part of SAP’s strategic Business Technology Platform, supports real-time replication of data from SAP or third-party systems to SAP HANA, however, one of its limitations was direct integration with targets like BigQuery. 

SAP SLT was a logical foundation for developing the connector for several reasons: 

  • It’s widely adopted among SAP customers who likely already leverage SLT for SAP analytics data integration
  • It works with almost every non-SaaS SAP application environment running today
  • It supports real-time replication performance at massive scale

It was an obvious choice for the Alphabet engineering team who saw immediate value from integrating SAP with BigQuery. 

“The BigQuery Connector for SAP has enabled fast, low latency data replication for billions of records from 500+ tables of our most critical financial and supply chain data. Now in one cost-effective BigQuery data lake, this ERP data can be combined with other data sources for previously impossible real-time analytics and ML use cases. This allows us to drive much deeper strategic insights that support business and operational excellence, management and P&L reporting and more.”—Anil Nagalla, Sr. Engineering Director, Financial Systems, Google

SAP data integration with BigQuery enables new value

By leveraging SAP SLT, the BigQuery Connector for SAP can integrate real-time data streams from any SAP system—while also taking advantage of customers’ existing SAP investments and skillsets. 

At the same time, the BigQuery Connector for SAP does a lot of heavy lifting on its own. For example, it automatically handles the complex, multi-step process of transforming SAP data types for use in BigQuery—mapping data-type transitions between the SAP and BigQuery environments, creating a target table schema on BigQuery for the transformed data types, building the target BigQuery table, and even adapting as new data types appear in your SAP environment.

For teams that want to fine-tune the BigQuery Connector for SAP’s automated recommendations, the connector supports additional levels of customization and choice. But if you simply want to get the job done and give your data analytics team greater support for their high-value work, then you’ll love just how quickly and easily the BigQuery Connector for SAP turns the complicated work of data integration and performance to process large volumes of data into a done deal. By integrating enterprise data sets in real time, customers can drive differentiated value and unlock new insights and actions that drive a competitive advantage. 

The BigQuery Connector for SAP really shines as an enabling tool that transports and transforms your SAP data to power analytics solutions enabled by accelerators like the Google Cloud Cortex Framework: a comprehensive set of reference architectures, deployment accelerators, and integration services designed to give SAP customers a fast and seamless path to value with their data analytics investments. Simply put, the more SAP data you make available within Google Cloud, the easier it is to get meaningful—and often game-changing—insights from these solutions.

Learn more about the BigQuery Connector for SAP

Ready to get started with your own SAP data analytics strategy on Google Cloud? Install the Google Cloud BigQuery Connector for SAP, and discover a faster, simpler, more sustainable way to power your company’s data analytics strategy.

Trend Analysis

2022 Healthcare Trends: Healthcare Data, M&As, Better Patient Care, AI in Drug Development & Strategic Partnerships

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Despite the challenges that put global healthcare systems to test, the COVID-19 pandemic was an opportune moment to embed technology at the core of healthcare and life sciences. This year, unlocking data will dictate its growth and value generation!

The COVID-19 pandemic continues to push the healthcare and life sciences industry in entirely new ways. In record time, we’ve witnessed public health officials, vaccine developers, equipment manufacturers, and essential workers take life saving actions—regularly putting their own lives at risk—to respond to the exceptional challenges of our time. 

Yet after all the turmoil and uncertainty of the pandemic, record breaking levels of investment continue to come into the market to fuel innovations. 

Vaccine development is now measured in weeks rather than years; providers are leveraging telehealth technologies to improve the physician and patient experience; and individuals have embraced a variety of devices to assume greater ownership and control of their personal health. 

With that in mind, here are five of the many innovations I see driving healthcare and life sciences for at least the next 12 months: 

1. Unleashing the power of healthcare and life sciences data

People have arguably never had as much access and understanding to their personal health data than they can in 2022. They have the ability to understand their genetic makeup, medical history, family history, and activity levels to ensure they are living a healthy lifestyle. Taken together, this longitudinal profile can become the basis for more personalized medicine. Add wearable devices to the mix and patients gain real- or near-real-time updates on their health status. 

Further, global regulatory agencies have continued to mandate the need for providers to maintain a longitudinal health record that provides a holistic view of the patient across all the encounters they have had with a health system. Physician surveys conducted by the The Harris Poll and Google Cloud show that a 360-degree view of the patient, across all provider encounters, leads to faster, more accurate diagnosis, and better outcomes. 

If secure data access and interoperability can begin to include insurers, researchers, public health officials, and others in the field, the powerful network effects benefiting patients will only grow. When combined with those longitudinal phenome profiles, the opportunities for personalized and preventative medicine enter a whole new era.

2. Healthcare and life sciences M&A boom continues

Although the pandemic initially slowed activity on mergers and acquisitions in the early part of 2020, the healthcare and life sciences industry has seen a rapid rebound and acceleration of deals ever since. The success of COVID-19 vaccines, the importance of telehealth, and the focus on molecular modeling and genomic-based drug development have all boosted investment as organizations look to enter new markets, develop new therapies, and leverage low interest rates while they last. 

In 2021, the total funding of US digital health startups surpassed $29 billion across 729 deals, according to advisory Rock Health. That’s almost double the levels of 2020, which itself set records. Analysts at PWC meanwhile estimate M&A investments in biopharmaceutical and life sciences could approach $400 billion this year across all sub-sectors

Clearly, the pandemic has been a primary driver of investment as the focus on healthcare has dramatically increased. Yet the increased activity also reflects changing business models and emerging technologies that are now required to compete in the rapidly evolving space. For organizations to capitalize on these investments, it will take not only great vision and intellectual property but also the right technologies—like cloud—and the right data interoperability models, to make partnerships and acquisitions more scalable, feasible, and seamless.

3. Transforming the patient experience at a new rate

The pandemic has shined a spotlight on the inefficiencies and complexities that exist in healthcare markets across the globe. As wave after wave has surged, global healthcare systems remain overwhelmed on most every aspect of patients’ treatment journeys. Even before COVID-19, healthcare was already one of the largest spend areas for governments around the world. The pandemic has only exacerbated the known issues. 

Clearly, administrators, regulators, physicians, nurses, and patients would agree that the processes and models need to change. There’s a need to maintain this momentum and even increase the tempo to achieve lasting change.

Take telehealth. Within months of the start of the pandemic, providers moved to provide more remote capabilities so physicians could still meet with patients virtually to ensure health and safety on all sides. Payers recognized the importance of telehealth and began to update reimbursement rules. And organizations are now reimagining policies in areas such as prior authorization, submission, and adjudication to reduce complexity and bureaucracy while improving responsiveness.

Looking beyond the system, organizations are also recognizing and deepening their understanding of the structural and social determinants of health that impact patient care and health outcomes, especially for historically underserved communities.  Private and public sectors are learning from, and increasingly partnering with, the social sciences, public health, biomedical informatics, computer science, public policy and community groups around how to build a mI’ore equitable and inclusive consumer products and Health IT strategies. 

The newfound levels of transparency, visibility, and accountability that patients, caregivers, and organizations are achieving will ultimately increase competition and provide a more effective, equitable, efficient and, above all, healthier marketplace for all patients. As we move past the worst of the pandemic, regulators and organizations should keep fighting for progress over business as usual.

4. AI is now a core competency for Drug Development

The ability of organizations like Pfizer, Moderna, Johnson & Johnson, and Astrazeneca to develop COVID-19 vaccines has been a remarkable accomplishment—particularly the historic speed with which they were created and deployed. This innovation acceleration was largely enabled by the use of new drug development platforms that allow researchers to use artificial intelligence and machine learning to model protein and cellular interactions to rapidly advance the science.

No longer must researchers rely on traditional laboratory testing (and retesting). With their improved understanding of the molecular and genetic structure of a patient and, for example, their tumor, researchers can use AI to enable simulations on computers rather than testing in live conditions. This technology can process thousands, even millions of simulations to help  identify high-potential candidates for treatment consideration and subsequent analysis. 

AI-enabled drug discovery models can eliminate months and years from the research process, which can reduce the time to develop a drug and accelerate the time to treatment for an individual patient. As just one example, consider the work on AlphaFold2 by Google’s DeepMind unit who leverages AI to predict effective protein shapes for new drugs. Healthcare and life sciences organizations already recognize the potential of AI. Now comes the investments to leverage this rapidly evolving technology to support their efforts now and in the future.   

5. Ecosystem partnerships tackle complexity and spur innovation

As the importance and growth of the healthcare and life sciences industry continues, we will see even more new players and partnerships emerging to address old problems in new ways. This trend will touch all aspects of the healthcare value chain and will, increasingly, see three- and four-player partnerships emerge to address the complex challenges of today’s healthcare marketplace.

Technology will continue to play a key role as capabilities and platforms will transform all aspects of the marketplace. Cell phones, wearable devices, and other technologies will provide real-time updates and notifications to patients on everything from glucose levels to payments for healthcare services. Voice recognition software will document physician and patient discussions to reduce the burden of record keeping. Real-world data will be used to simplify and confidentially recruit patients for participation in clinical trials. 

New players will continue to enter the market to improve health outcomes and reduce costs. Major retailers are among the companies extending their pharmacies to provide additional diagnostic and concierge services, saving patients from additional appointments while boosting prevention. Community organizations are emerging to help identify and care for underserved communities whose health outcomes are significantly lower than the average patient. 

For all the exhausting and heart-wrenching challenges of the past two years, the opportunities the pandemic has laid bare cannot be overlooked. We owe it to those who have worked and fought so hard for every life to forge even more new partnerships—and make it easier to do so—so that the next crisis, when it does arise, will never be as bad as the one we’re now conquering. Technology can be the enabler in this effort and help bring us together to continue to conquer the challenges that lie ahead.

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