As sophisticated cyberattack campaigns increasingly target the U.S. public and private sectors during the COVID era, the White House and federal agencies have taken steps to protect critical infrastructure and remote-work infrastructure. These include Executive Order 14028 and the Office of Management and Budget’s Memorandum M-21-31, which recommend adopting Zero Trust policies, and span software supply chain security, cybersecurity threat management, and strengthening cyberattack detection and response.

However, implementation can be a challenge for many agencies due to cost, scalability, engineering, and a lack of resources. Meeting the requirements of the EO and OMB guidance may require technology modernization and transformational changes around workforce and business processes.

Today we are announcing Autonomic Security Operations (ASO) for the U.S. public sector, a solution framework to modernize cybersecurity analytics and threat management that’s aligned with the objectives of EO 14028 and OMB M-21-31. Powered by Google’s Chronicle and Siemplify, ASO helps agencies to comprehensively manage cybersecurity telemetry across an organization, meet the Event Logging Tier requirements of the White House guidance, and transform the scale and speed of threat detection and response. ASO can support government agencies in achieving continuous detection and continuous response so that security teams can increase their productivity, reduce detection and response time, and keep pace with – or ideally, stay ahead of – attackers.

While the focus of OMB M-21-31 is on the implementation of technical capabilities, transforming security operations will require more than just technology. Transforming processes and people in the security organization is also important for long-term success. ASO provides a more comprehensive lens through which to view the OMB event logging capability tiers, which can help drive a parallel transformation of security-operations processes and personnel.

Modern Cybersecurity Threat Detection and Response

Google provides powerful technical capabilities to help your organization achieve the requirements of M-21-31 and EO 14028:

Security Information & Event Management (SIEM) – Chronicle provides high-speed petabyte-scale analysis, and is capable of consuming log types outlined in the Event Logging (EL) tiers in a highly cost-effective manner.

Security Orchestration, Analytics, and Response (SOAR) – Siemplify offers dozens of out-of-box playbooks to deliver agile cybersecurity response and drive mission impact, including instances of automating 98% of Tier-1 alerts and driving an 80% reduction in caseload.

User and Entity Behavior Analytics (UEBA) – For agencies that want to develop their own behavioral analytics, agencies can use BigQuery, Google’s petabyte scale data lake, to store, manage, and analyze diverse data types from many sources. Telemetry can be exported out of Chronicle, and custom data pipelines can be built to import other relevant data from disparate tools and systems, such as IT Ops, HR and personnel data, and physical security data. From there, users can leverage BQML to readily generate machine learning models without needing to move the data out of BigQuery. For Google Cloud workloads, our Security Command Center Premium product offers native, turnkey UEBA across GCP workloads.

Endpoint Detection and Response (EDR) – For most agencies, EDR is a heavily adopted technology that has broad applicability in Security Operations. We offer integrations to many EDR vendors. Take a look at our broad list of Chronicle integrations here.

Threat intelligence – Our solution offers a native integration with VirusTotal, has the ability to operationalize threat intelligence feeds natively in Chronicle, and integrates with various TI and TIP solutions.

Community Security Analytics

To increase collaboration across public-sector and private-sector organizations, we recently launched our Community Security Analytics (CSA) repository, where we’ve partnered with the MITRE Engenuity Center for Threat-Informed Defense, CYDERES, and others to develop open-source queries and rules that support self-service security analytics for detecting common cloud-based security threats. CSA queries are mapped to the MITRE ATT&CK® framework of tactics, techniques and procedures (TTPs) to help you evaluate their applicability in your environment and include them in your threat model coverage.

“Deloitte is excited to collaborate with Google Cloud on their transformational public sector Autonomic Security Operations (ASO) solution offering. Deloitte has been recognized as Google Cloud’s Global Services Partner of the Year for four consecutive years, and also as their inaugural Public Sector Partner of the Year in 2020,” said Chris Weggeman, managing director of GPS Cyber and Strategic Risk, Google Cloud Cyber Alliance Leader, Deloitte & Touche LLP. “Our deep bench of more than 1,000 Google Cloud certifications, capabilities spanning the Google Cloud security portfolio, and decades of delivery experience in the government and public sector makes us well-positioned to help our clients undertake critical Security Operations Center transformation efforts with Google Cloud ASO.”

Cost-effective for government agencies

To help Federal Agencies meet the requirements of M-21-31 and the broader EO, Google’s ASO solutions can drive efficiencies and help manage the overall costs of the transformation. ASO can make petabyte-scale data ingestion and management more viable and cost-effective. This is critical at a time when M-21-31 is requiring many agencies to ingest and manage dramatically higher volumes of data that had not been previously budgeted for.

Partners

We’re investing in key partners who can help support U.S. government agencies on this journey. Deloitte and CYDERES both have deep expertise to help transform agencies’ Security Operations capabilities, and we continue to expand our partners to support the needs of our clients. A prototypical journey can be seen below.

“Cyderes shares Google Cloud’s mission to transform security operations, and we are honored to deliver the Autonomic Security Operations solution to the U.S. public sector. As the number one MSSP in the world (according to Cyber Defense Magazine’s 2021 Top MSSPs List) with decades of advisory and technology experience detecting and responding to the world’s biggest cybersecurity threats, Cyderes is uniquely positioned to equip federal agencies and departments to go far beyond the requirements of the executive order to transform their security programs entirely via Google’s unique ASO approach,” said Robert Herjavec, CEO of CYDERES. “As an original launch partner of Google Cloud’s Chronicle, our deep expertise will propel our joint offering to modernize security operations in the public sector, all with significant cost efficiency compared to competing solutions.” said Eric Foster, President of CYDERES.

Embracing ASO

Autonomic Security Operations can help U.S. government agencies advance their event logging capabilities in alignment with OMB maturity tiers. More broadly, ASO can help the U.S. government undertake a larger transformation of technology, process, and people, toward a model of continuous threat detection and response. As such, we believe that ASO can help address a number of challenges presently facing cybersecurity teams, from the global shortage of skilled workers, to the overproliferation of security tools, to poor cybersecurity situational awareness and analyst burnout caused by an increase of data without sufficient context or tools to automate and scale detection and response.

We believe that by embracing ASO, agencies can help agencies achieve:

10x technology, through the use of cloud-native tools that help agencies meet event logging requirements in the near term, while powering a longer-term transformation in threat management;

10x process, by redesigning workflows and using automation to achieve Continuous Detection and Continuous Response in security operations;

10x people, by transforming the productivity and effectiveness of security teams and expanding their diversity; and

10x influence across the enterprise through a more collaborative and data-driven approach to solving security problems between security teams and non-security stakeholders.

To learn more about Google’s Autonomic Security Operations solution for the U.S. public sector, please read our whitepaper. More broadly, Google Cloud continues to provide leadership and support for a wide range of critical public-sector initiatives, including our work with the MITRE Engenuity Center for Threat-Informed Defense, the membership of Google executives on the President’s Council of Advisors on Science and Technology and the newly established Cyber Safety Review Board; Google’s White House commitment to invest $10 billion in Zero Trust and software supply chain security, and Google Cloud’s introduction of a framework for software supply chain integrity. We look forward to working with the U.S. government to make the nation more secure.

Visit our Google Cloud for U.S. federal cybersecurity webpage.

Related posts:

Autonomic Security Operations for the U.S. Public Sector Whitepaper

“Achieving Autonomic Security Operations: Reducing toil”

“Achieving Autonomic Security Operations: Automation as a Force Multiplier”

“Advancing Autonomic Security Operations: New resources for your modernization journey”

As I was preparing for my fireside chat with Dmitri Alperovitch, Founder and Former CTO of CrowdStrike and Executive Chairman of the Silverado Policy Accelerator, for the Google Cloud Government Security Summit taking place on Tuesday, July 20th, I was reflecting about recent developments in cybersecurity, Zero Trust best practices – including aspects of Google’s journey – and the benefits that this approach to cybersecurity brings to the public sector. 

As Dmitri and I discussed what we wanted to share during our session at the Government Security Summit, I quickly realized how pertinent the information was to our public sector audience. For that reason, ahead of Tuesday’s event, I wanted to give you a glimpse of what is to come in our fireside chat. Read below for an exclusive preview of what we plan to discuss. If you are planning to attend on Tuesday, we encourage you to ask questions through our interactive chat function and sign up for 1:1 time with our Ask the Expert program. 

Check out my chat with Dmitri below…

Heather: What do you see as the most significant changes in both the attack surface and cybercriminal tactics in recent years? And why do these changes present unprecedented challenges for public sector? 

Dmitri: In terms of the threat landscape, the more things change, the more they stay the same. The adversaries haven’t changed that much. It’s actually striking. Not all threats are emanating from governments or state actors – either directly or by providing safe harbor to criminals – but a large portion are. That has not changed. The volume and scale of attacks have grown, however, and become massive. And now, the greatest challenge is that everyone is a target. Before, only top-end institutions and government organizations were facing nation state threats. That has changed either through targeted attacks or accidental ones, such as WannaCry. The question now is “How do we protect the most vulnerable and extend much-needed protection to smaller organizations that do not have deep security expertise or resources?”

Heather: Earlier this year, the Biden Administration released its Cybersecurity Executive Order (EO). What do you see as the most important takeaways and potential impact of the EO? 

Dmitri: The Cybersecurity EO is set to have a significant impact. The biggest change is a shift in strategy. For many decades, we all had the mentality that we have to keep attackers out of the network. That is great in theory, but we all know that it is a virtual impossibility with a network of any significant size. Adversaries will find a way in. And, we used to think it was game over once they were in the network.

Then about 10 years ago, we began to see a change. Google led the way with its BeyondCorp strategy as did Lockheed Martin with its sentinel Kill Chain framework. Now, when an adversary penetrates a network, it’s not the end of the game, but the beginning. That is the case if the organization is prepared with a network architecture built around Zero Trust principles. The adversary now has to move laterally, steal credentials, and elevate privileges to get to the resources they want. A Zero Trust architecture can slow them down and give organizations time to detect and eject adversaries from the network. The EO recognizes the power of this approach and has made Zero Trust its fundamental tenet.

Heather: Federal agencies have spent the last 60 days looking at Zero Trust and developing their plans. What do you hope to see? What is critical to accelerating implementation?

Dmitri: The EO establishes a very ambitious timeline, and the US government is not known to move rapidly due to a number of restrictions and considerations. That said, the EO recognizes the idea that logging has to be at the center of modern architecture. Agencies need full visibility into what is going on at endpoints and across the network, have to hunt continuously across networks for adversaries, and must work to rapidly eject them. That is at the core of the EO, and it is a great shift. The private sector should be watching and learning as well.

Heather: What pitfalls should the Federal government look out for in moving forward to implement the EO?

Dmitri: One of the main challenges is the limited authority of the President. Congress is the only branch with the power to change the laws. While the establishment of the Cybersecurity and Infrastructure Security Agency (CISA) a few years ago allows for hunting across agency networks, CISA still has limited authority. It cannot manage the cybersecurity of more than 120 civilian agencies.

Some agencies are performing well when it comes to security, but we have to recognize that this is not the norm. Not all agencies have the capacity to recruit the best cybersecurity talent, but their needs may be just as great. We need to centralize capabilities and leverage the cloud, like Google, to provide all agencies with the best cyber talent and resources.

Join us at the Google Cloud Government Security Summit to hear the rest of our conversation. The event is complimentary. Register today to reserve your spot on July 20th. If you have any questions about the event, please reach out to us at cloudsummitsupport@google.com.

When I reflect back on the past year and the pandemic, I’m struck by how the reliance on remote work and operations has changed the fundamentals of business forever. For the financial services industry, this rings particularly true. Many conversations I’m having right now with organizations revolve around embracing a transformation cloud, and thinking of cloud computing not just as an infrastructure decision, but also as the locus for transformation throughout the company. 

Today, as we welcome the industry to our Financial Services Summit, we’ll demonstrate just how Google Cloud accelerates a financial organization’s digital transformation through app and infrastructure modernization, data democratization, people connections, and trusted transactions. We hope you’ll join us.

How we’re helping financial services firms build their transformation clouds

At Google Cloud, we continue to focus on areas where we can bring the best of our capabilities to banking, capital markets, insurance, and payments customers around the world. Our work with financial services industry customers has given us a deep understanding of the real-world, specific use cases that matter most to them. This groundwork led us to engineer products and solutions that are open and flexible, not ones that force them to rip out existing investments in ERP or other early IaaS cloud implementations. 

It’s why we’ve engineered solutions such as Lending DocAI, Open Banking with Apigee, and Datashare for financial services to help transform the industry. These solutions were created with our customers’ security and compliance top-of-mind and are built at the intersection of user-optimized experience, technology, and sovereignty.

At their core, financial institutions want to drive growth, reduce costs, mitigate risk, stay compliant, and increase efficiency. As a result, when we partner with them on their transformation journeys, we consider three essential focus areas: 

• Enabling the human experience and connected interactions
• Building an open and intelligent data foundation for better insights
• Providing the most trusted and secure cloud in the industry

Enabling humans and connected interactions

A company’s transformation is about more than technology; people and culture ultimately drive change. HSBC, for example, recognized its business users would benefit from guided answers to common questions around risk policy compliance, and turned to Google Cloud to leverage AI and machine learning bots to assist employees, ease the burden on policy experts, and improve the user experience. Using Dialogflow, a core component of Contact Center AI, HSBC was able to build a conversational platform that quickly and accurately addresses user needs at scale. 

Another example is Equifax, which used Google Workspace to support collaboration not only internally between employees, but also externally with customers. Customers can use Google Cloud solutions for financial services to build these sorts of technology-enabled human interactions quickly and easily—supporting organizational change at scale.

Building an open and intelligent data foundation for smarter, faster insights

The real impact of Google Cloud solutions for financial services comes when the whole company has access to the right information at the right time, and can act more intelligently on that data. Our solutions help businesses safely leverage their data and get a complete 360-degree view of their customers’ information, which can often be scattered across multiple systems (CRM, lending, credit, etc.). This helps financial institutions improve the overall customer experience—and sometimes even develop new products quickly. 

Indeed, all financial institutions are looking for ways to grow revenue and reduce expenses, and data can be a critical ingredient to doing both effectively. As daily transactions rise, so does the volume and complexity of data. But to implement new customer experience innovations (and new revenue streams), financial institutions must first capture data effectively. This is why AXA Switzerland, for example, uses real-time analytics on Google Cloud to gain cross-industry insights about future trends and customer preferences.

Financial services organizations also need the confidence of building on a platform that provides choice, flexibility, and agility to move fast. It’s why we have an open cloud approach that allows Google Cloud services to run in different physical locations such as on-premises, other public clouds, and the edge. Customers can also harness the power of data and AI through our open APIs, machine-learning services, and analytics engines on any major cloud platform. This is why companies like Macquarie Bank are taking advantage of Google Cloud’s open, hybrid architecture to modernize and empower its developers.

Compliant and secure to address risk and regulatory needs

As a highly regulated industry, financial services is focused on security and compliance, risk and regulations, and fraud detection and prevention. Google Cloud offers unique capabilities to earn customers’ trust as part of our continuing work to be the most trusted cloud in the industry. Google Cloud provides a secure foundation that you can verify and independently control. Our cloud technology reduces risk and data loss, because it is built on comprehensive zero-trust architecture. Finally, we offer a shared-fate model built on best practices in risk management via automation, guidance, and insurance. This is why customers like BBVA have confidence anywhere their systems may operate. 

On the regulatory front, global legislators and regulators continue to focus on the stability of the industry that only a decade ago went through one of the biggest liquidity crises in history. With this oversight comes strong expectations of risk mitigation. Google Cloud offers a single, global set of controls, reviewed by financial institutions and regulators around the world, and verified in collaborative audits—making compliance simpler and less costly for our customers.

Finally, Google Cloud allows financial services firms to operate confidently with advanced security tools that help protect data, applications, and infrastructure, as well as their customers from fraudulent activity, spam, and abuse. We help protect your data against threats, using the same infrastructure and security services we use for our own operations, ensuring you never have to trade-off between ease of use and security. Google Cloud encrypts data at-rest and in-transit. And we now also offer the ability to encrypt data-in use, while it’s being processed for customer VM and container workloads.

Let us help you with your transformation cloud journey

We’ve seen leading financial services companies embrace Google Cloud to help them move beyond infrastructure toward the next phase of their cloud evolution. This is an era where no company is better positioned to lead than Google Cloud, and we’re excited to help you with your journey.

Learn more about Google Cloud for financial services.

One of the fundamental questions that retailers constantly ask themselves is how well they know their customers and how they can build deeper relationships. Knowing who their customers are can have a direct impact on improving customer engagement, which can lead to increased conversion rates, customer loyalty, lifetime value, and higher return on marketing spend. 

Retailers have started to use innovative new methods like identity graphs, which connect information from multiple sources such as internal databases, marketing systems, online interactions and social media platforms. While these new methods have shown promise, the best and most effective approach remains customer self-identification through an authentication process.

As a result, retailers require a sophisticated user identity platform that protects customer information with proper authentication and authorization, one which incorporates advanced mechanisms like multi-factor authentication and intelligent account protection, to ensure customer information is protected throughout its lifecycle. 

Google Cloud Identity Platform (GCIP) is a customer identity and access management (CIAM) solution that can enable retailers (and any other organization) to add identity and access management capabilities to online applications. GCIP is easy to administer and develop with, and is able to grow with an organization’s online user base.

With a customer identity and access management (CIAM) solution like GCIP, a retailer can quickly and easily implement powerful identity management and security capabilities such as:

• Advanced authentication through email or SMS/text messaging.
• Quicker onboarding with social logins from Google, Facebook and others.
• Flexibility to support external identity providers through identity federation.
• Support for multi-tenant B2B use cases with the ability to create unique silos of users and configurations.
• Easy to use interfaces and libraries to help web/mobile application developers quickly integrate and launch. 
• Broad authentication protocol support, including SAML 2.0, OAuth/OIDC or simple email- and password-based authentication.
• Built on Google Cloud’s planet-scale infrastructure to support a growing customer base.

How does it work?

GCIP allows end users to authenticate to web and mobile applications. For retailers, this could be their online shopping app for mobile devices or an ecommerce website accessible over the internet through a web browser.

Users can sign-in with their email/passwords, phone numbers or using their social logins . If the organization uses an existing OpenID Connect (OIDC) provider, a Security Assertion Markup Language (SAML 2.0) provider or even a custom authentication system which issues signed tokens, Google Cloud Identity platform can be used as the authentication orchestrator.

Using Google Cloud Identity Platform as the primary authentication system

GCIP can serve as the primary authentication system, meaning users are provisioned into GCIP. In this case, the end user identities are securely persisted in the “account store” database. The database is a part of fully managed GCIP services and needs no provisioning or scaling from the retailer as their end user base grows. A high level architectural overview of how this flow may look like is shown below:

Using Google Cloud Identity Platform with social logins

Google Cloud Identity Platform can also be used with popular social logins such as Google, Facebook and others. This gives users a familiar option and eliminates the need to provision users in the GCIP identity store. Below is a high-level architecture diagram showing how GCIP integrates with the social login providers.

Customizing user flows

Many organizations want to be able to customize their login flows. Sometimes, an organization wants to make data related to new user creation and user logins (barring the passwords) available to other systems. These systems can include analytical systems, recommendations or promotions engines (such as sending welcome emails and promotions upon new sign-ups,) security operations (for example, to run analysis on sign-in requests to help detect account takeover attempts,) customer master data management systems, and customer data platforms. GCIP supports blocking functions and asynchronous functions to help customize the login flows and enable syndication of the login or sign-up activity related data to external systems.

Next steps

Google Cloud Identity Platform can provide a robust, scalable, secure-by-design mechanism for managing and authenticating users to online apps. To learn more about GCIP and how it can benefit your organization, please check out the documentation.