When it comes to creating a business that can thrive in the digital age, the benefits of DevOps are clear. In a recent survey sponsored by Google Cloud, Harvard Business Review Analytic Services found that about two-thirds of the respondents who use DevOps have seen benefits that impact their bottom line, including increased speed to market (identified by 70% of the respondents), productivity (67%), customer relevance (67%), innovation (66%) and product/service quality (64%). Not only do these factors deliver profitability, but they’re precisely what cements a winning reputation among customers – the ultimate payoff.

We’ve seen these benefits within Google where DevOps helped us build secure products used and loved by billions of people across the world. However, as head of DevOps practices at Google, I know firsthand how daunting implementing a new model can be, even if it’s worthwhile. Intrigued but unsure of where to begin, customers constantly ask me: “How can I make DevOps a reality?”

Implementing DevOps can be really hard. Getting people to work differently doesn’t happen overnight. From our own journey toward embracing what are now known as DevOps practices, we learned seven critical lessons essential to adopting a DevOps model:

1. Pilot a small project. This provides a low-stakes opportunity to master key DevOps capabilities, such as building small, diverse teams with shared goal. A few small wins will provide evidence to the rest of organization that DevOps works. Soon others will want to follow suit.

2. Be an open-source player. Leveraging open-source tools and engaging in the community keeps you up-to-date on the best solutions and practices and attracts top talent. It also flattens your company’s learning curve and speeds up release cycles. According to a recent DORA study, 58% of businesses made extensive use of open source.

3. Embed security within software development process. By addressing potential security issues as early as possible, you’ll avoid pushing those issues out to production. Over half of participants in the Harvard Business Review Analytic Services survey look for holistic approaches to improve security while automating the DevOps toolchain. In addition, the recent DORA study also found that top performers who build security into software development conduct security reviews and complete changes in just days.

4. Apply DevOps best practices. Use Site Reliability Engineering (SRE) principles to help build collaboration, reduce waste, and increase efficiency. Also look for ways to implement end-to-end automation. Not only does automation enable higher productivity, it frees organizations up to focus on what really matters:  delivering value and driving performance.

5. Provide immersive training. People will only commit to organizational change when they understand its premise and are given the resources and opportunity to put new tech to work. That’s why three-quarters of the top-performing DevOps teams in the Harvard Business Review Analytic Services survey, as well as Google, provide immersive, hands-on DevOps coaching and training, such as code labs and quick-start projects.

6. Establish a no-blame culture. By running blameless post-mortem meetings in a safe environment built on trust, we learn from our mistakes. Because let’s face it, defects and coding errors happen when building software. By presenting mistakes as opportunities, you enable people to relate to one another and solve problems together, while ensuring that the same mistake won’t happen again. That’s how the DevOps model can evolve faster.

7. Build a culture that supports DevOps.  I’m underlining this because the rest is worthless without it. When people feel like they have each other’s backs, they’re more likely to take smart risks; more likely to create; more likely to move faster. Trust comes down to these principles:

• Data-driven decisions: Look at data from code, logs, and traces, and use that data to arrive at decisions.
  
• Transparency: Choose sharing over secrecy and siloing. Everyone sees the same data means everyone feels comfortable and confident.
  
• Shared goals: Constantly collaborate so developers and operators are working toward a common goal.
  

Those are the basics. Reading the Harvard Business Review Analytic Services survey in its entirety will help flesh out the details. The report is full of proven tactics used by the most successful DevOps-based businesses, as well as statistics that demonstrate why it’s a worthy investment. After you’ve digested those facts and figures, consider my own intangible observation: there’s something magical about understanding what makes people productive, collaborating with them, and then empowering them to deliver value. Hope you get as much out of this transformation as we did.

Data-savvy businesses increasingly rely on images and videos for critical functions, and yet are challenged by the sheer mass of information—more than 3.2 billion images and 720,000 hours of video are created daily. This explosion in visual data has paved the way for the growth of computer vision, a form of artificial intelligence (AI) that enables computers to “see” the world similarly to the way people do, but with unblinking consistency, and greater accuracy. 

The transformational impact and value of computer vision solutions are significant and has been a guiding objective for companies and AI developers. And yet, even as the applications for computer vision increase dramatically, architecting and implementing vision AI solutions remain highly complex. Visual data, such as images and video, are made up of thousands of pixels of information that represent millions of different patterns and meanings, which can make interpreting even a single image overwhelming from a computational perspective.

Many organizations struggle with deployments and fail to operationalize vision AI solutions due to development delays, machine learning and data science hiring challenges, inaccurate output, a lack of integration with existing infrastructure, difficulty of use, and high cost. Plainsight, with the power of Google Cloud resources, is addressing all these challenges and helping businesses by enabling the deployment of vision AI within enterprise private networks that can be managed easily and scaled economically.

Plainsight has announced availability of its vision AI platform on Google Cloud Marketplace. Businesses can now easily deploy end-to-end vision AI to private clouds to realize the full value of their video and other visual data for accurate, actionable insights across diverse use cases.

Delivering on the Promise of AI: Seeing What’s Hiding In Plain Sight

For organizations to integrate AI and machine learning into their businesses successfully, the technology must be powerful enough to solve real challenges, yet fast, easy, and accessible enough to ensure the innovation potential is realized. Plainsight on Google Cloud delivers the power of enterprise vision AI that’s quick and easy to use with Google Cloud resources that enable global scale, increased security, bolstered privacy, unified billing, and cost savings. 

To streamline vision AI workflows, Plainsight facilitates the entire pipeline, from visual data ingestion and annotation, through continuous model training, deployment, and monitoring for easier innovation and faster time-to-production. Our platform accelerates vision AI development in a manner that is complete, accurate, and accessible to non-technical business leaders. We believe that AI should be available and accessible to anyone and everyone—so that teams across entire organizations can reap the benefits. 

By integrating Plainsight into their private networks, companies worldwide can now leverage one intuitive platform for centralized control of streamlined vision AI model creation and training with optimized visual data handling for diverse enterprise solutions. These use cases include: social distancing monitoring, medical imaging, drug compound screening, defect detection in manufacturing processes, identifying gas leaks, or even livestock counting and crop health monitoring for agriculture, to name a few.https://www.youtube.com/embed/A7U_0UkjvEg?enablejsapi=1&

We enable customers so they can create successful solutions that enable them to clearly see their business from all angles and to take advantage of the knowledge visual data can reveal by simply and quickly operationalizing practical vision AI applications.

AI-Powered Dataset Creation, Automated Model Training & Easy Deployment Without A Single Line Of Code 

For vision AI applications, success is inextricably dependent on the quality and quantity of the datasets required to train the relevant models. To aid enterprises in this vital stage, the Plainsight platform provides built-in data annotation for the fast and easy creation of datasets. This includes AI-powered features that accelerate the speed and quality of labeling such as SmartPoly, for the automated polygon masking of objects, TrackForward, to predict and automatically label objects from frame to frame in video annotations, and AutoLabel for automated object recognition and labeling based on pre-trained machine learning models, to highlight a few.

In addition, to ensure the success of AI integration, we significantly reduce time-intensive processes with Plainsight vision AI’s automated machine learning with continuous model training and easy deployment capabilities. In just a few clicks, users can leverage optimizations for the most reliable model training without endless experimentation cycles. And, models are easily deployed at scale all within one, easy-to-manage model operationalization process for the business.

Growing With Google Cloud

Plainsight is a vision AI innovation leader, developing solutions that address unmet needs for challenger brands and Fortune 500s across vertical markets. As a team recognized for succeeding where others have failed, our expanding partnership with Google Cloud provides a powerful combination that helps customers see and activate the value of their visual data with a suite of services in a secure and private manner.

Our vision AI Platform simplifies building and operationalizing AI to solve business problems enterprises are facing every day—and the demand is increasing. To accelerate our journey to faster, more accessible AI for enterprises, we knew we needed strong support to grow Plainsight and scale our backend tools to match our vision. 

Google Cloud delivered everything, and more, in one program. The Startup Program by Google Cloud provided the technology and services for scale and the support we needed to maximize the value the Program provided us. The Startup Program has been a springboard for architecting Plainsight vision AI in the cloud, accelerating our goals and optimizing innovation, efficiency, and growth. The team also helped us optimize Google Ads campaigns, fueling adoption of Plainsight. 

After launching the SaaS version of Plainsight Data Annotation in November 2020, we grew our user base by nearly 110x in just three short months. Google Ads has also dramatically increased website traffic, growing new users by nearly 5.75X and page views by over 5X. The Google team helped us identify where Google Cloud offerings could be leveraged instead of developing in-house solutions and offered best practices that enabled us to deliver faster on our initiatives. 

Kubernetes was already the underlying component of our platform and leveraging Google Kubernetes Engine (GKE) as a managed service removed a layer of complexity. By combining GKE and Anthos, we were able to standardize our deployments, aligning to how our customers leverage Anthos for enterprise applications in their own organizations. In addition, as a fast-moving, customer-centric company we use Google Workspace to help us centralize and manage our day-to-day work internally. By leveraging multiple products across Google’s ecosystem, we take advantage of a holistic partnership that has helped our business tremendously as we scale. 

Leveraging Google’s Partners for Strategic Consultation

To facilitate this expansion of our partnership with Google and to maximize our use of Google Cloud services, we are working with DoiT International, a Google Managed Services Provider and 2020 Global Reseller Partner of the Year. DoiT provides us with ongoing technical consultation for cloud-native architecture, Google Cloud Marketplace integration, production-grade Kubernetes support, Google Cloud cost optimization, and technical support. The DoiT team has been invaluable in compiling best practices, tips, and strategies from their vast experience with various cloud customers to ease our Marketplace integration and is providing input for infrastructure strategy to support our continued rapid growth.

Plainsight Delivers Enterprise Vision AI Through The Google Cloud Platform Marketplace

Plainsight vision AI is now available to Google Cloud Customers on Google Cloud Marketplace enabling organizations across industries to deploy private Plainsight instances within their own environments. Marketplace customers will benefit from Google Cloud privacy, security, scalability and unified billing through their Google Cloud account. 

Combining the powerful benefits provided by Google Cloud resources with Plainsight’s vision AI Platform into private networks, enterprises worldwide can now leverage one intuitive platform for centralized control of streamlined vision AI model creation and training with optimized visual data handling for diverse enterprise solutions. 

Through our Google partnership, we’re able to leverage a powerful foundation that allows us to rapidly innovate, scale and accelerate delivery on our vision AI platform capabilities. By executing on our vision to make AI easier, faster and more accessible for all users across entire enterprises, we’re helping businesses see more and by seeing more, they’ll have the power to solve more. 

If you want to learn more about how Google Cloud can help your startup, visit our page here where you can apply for our Startup Program, and sign up for our monthly startup newsletter to get a peek at our community activities, digital events, special offers, and more.

For far too long, cloud infrastructure has focused on raw speeds and feeds of building blocks such as VMs, containers, networks, and storage. Today, Moore’s law is slowing, and the burden of picking the right combination of infrastructure components increasingly falls on IT.

At Google Cloud we are committed to removing that burden. We’ve engineered golden paths from silicon to the console, with a recipe of purpose-built infrastructure, prescriptive architectures, and an ecosystem to deliver workload-optimized infrastructure. And at this year’s Google Cloud Next, we made some exciting new announcements across key workloads.

In this post, we will put the new Google Cloud releases and capabilities in the context of popular workloads: From AI/ML to high performance computing and data analytics, to SAP, VMware, and mainframes.

Powering AI/ML workloads

No single technology has the potential to drive more transformation than AI and ML. At Next, we announced several new AI-based services: Translation Hub and DocAI services, and the OpenXLA Project, an open-source ecosystem of ML compiler technologies co-developed by a consortium of industry leaders.

To build these innovative services, you also need a powerful infrastructure platform. Today, we announced the following additions to our compute offerings:

• Cloud TPU v4 Pods – Now in General Availability (GA), Google’s advanced machine learning infrastructure is based on the world’s largest publicly available ML hub in Oklahoma and offers up to 9 exaflops of peak aggregate compute. Developers and researchers can use TPU v4 to train increasingly sophisticated models to power workloads such as large-scale natural language processing (NLP), recommendation systems, and computer vision algorithms in a cost effective and sustainable way. In June 2022, Cloud TPU v4 recorded the fastest training times on five MLPerf 2.0 benchmarks, with up to 80% better performance and up to 50% lower cost of training than the next best available alternative.

• A2 Ultra GPU VM instances – Now GA, you can use A2 Ultra GPU VM instances with Compute Engine, Google Kubernetes Engine and Deep Learning VMs. A2 Ultra GPUs have the largest and fastest GPU memory of the Google Cloud portfolio and are optimized for large AI/ML and HPC workloads with use cases such as AI assistants, recommendation systems, and autonomous driving. Powered by NVIDIA A100 Tensorcore GPU with 80 GBs of GPU memory, A2 Ultra delivers 25% higher throughput on inference and 2x higher performance on HPC simulations than original A2 machine shapes.

Learn more about A2 Ultra and hear how you can accelerate your ML development and learn from our customers Uber and Cohere in breakout session MOD300.

Boost HPC and data-intensive workloads

Customers rely on Google Cloud to help them run data-intensive workloads such as HPC and Hadoop. The new C3 machine series (currently in Preview) is the first in the public cloud to include the new 4th Gen Intel Xeon processor and Google’s custom Intel Infrastructure Processing Unit that enables 200Gbps, low-latency networking. Learn more about top HPC best practices in breakout session MOD106.

You can pair the C3 with Hyperdisk (currently in Private Preview), our new generation block storage, which offers 80% higher IOPS per vCPU for high-end database management system (DBMS) workloads when compared to other hyperscalers. Data workloads such as Hadoop and databases may no longer need oversized compute instances to benefit from high IOPS. Learn more about Hyperdisk in breakout session MOD206.

Enable new streaming experiences

Media and entertainment customers want streaming optimized workloads that build on our innovation in edge and our global network. Here are some new developments to support streaming use cases:

• Cloud CDN, our original content delivery networking offering, now offers Dynamic compression to reduce the size of responses transferred from the edge to a client, significantly helping to accelerate page load times and reduce egress traffic.
• Media CDN, introduced earlier this year, now supports the Live Stream API to ingest and package source content into HTTP-Live Streaming and DASH formats for optimized live streaming. We are also enabling two new developer-friendly integrations in Preview for Media CDN: Dynamic Ad Insertion with Google Ad Manager, which provides customized video ad placements, and third-party Ad Insertion using our Video Stitcher API for personalized ad placement. With these options, content producers can introduce additional monetization and personalization opportunities to their streaming services.
• For advanced customization, we are introducing the Preview of Network Actions for Media CDN, a fully managed serverless solution based on open-source web assembly that enables programmability for customers to deploy their own code directly in the request/response path at the edge.

With Media CDN, customers like Paramount+ are able to deliver a high-quality experience on the same Google infrastructure we’ve tested and tuned to serve YouTube’s 2 billion users globally.

“Streaming is one of the key growth areas for Paramount Global. When we migrated traffic onto Media CDN, we observed consistently superior performance and offload metrics. Partnering with Google Cloud enables us to provide our subscribers with the highest quality viewing experience.” — Chris Xiques, SVP of Video Technology Group, Paramount Global

Bringing Google Cloud to your workloads

For customers in regulated markets and in countries with strict sovereignty laws, Google Cloud has a spectrum of offerings to help them achieve varying degrees of sovereignty. Sovereign Controls by T-Systems is now GA, and Local Controls by S3NS, the Thales-Google partnership, is now available in Preview. You can expect more region and market announcements in the coming months. And for the most stringent sovereignty needs, we offer Google Distributed Cloud Hosted for a disconnected Google Cloud footprint deployed at the customer’s chosen site.

We are also expanding functionality for existing offerings to give you even more options to run your cloud where you want, how you want.

• Anthos, our cloud-centric container platform to run modern apps anywhere consistently at scale, now has a more robust user interface and an upgraded fleet management experience. Create, update, and reconfigure your Anthos clusters the same way from one dashboard or command-line interface, wherever your clusters run. New fleet management capabilities let you manage growing fleets of container clusters across clouds, on-premises, and at the edge and for different use cases (isolate dev from prod, apply fleet-specific security controls, enforce configurations fleet-wide). And we are pleased to announce the GA of virtual machine support on Anthos clusters for retail edge environments. Learn more about how Anthos can help you run modern applications anywhere in breakout session MOD208.

• Google Distributed Cloud Edge GPU-Optimized Config, is now GA in server-rack form factors powered by 12 Nvidia T4 GPUs. GDC Edge is designed to enable low-latency and high-performance hybrid workloads as a complement to your primary Google Cloud environment or as an independent edge deployment. We’re seeing early adoption by customers and partners for workloads such as augmented reality and retail self-checkout. In addition, software partners such as 66degrees are taking advantage of GDC Edge GPU optimization to provide real-time insights on in-store product availability, while Ipsotek is using machine intelligence at the edge to perform crowd and foot-traffic analysis in large locations such as malls, airports and railway stations. Learn more about GDC Edge and new partner validated solutions here, or watch breakout session MOD207 to hear how you can modernize your data center and accelerate your edge.

Infrastructure building blocks for cloud-first workloads

For most new projects, developers prefer them to be cloud-first optimized workloads, and nearly half of all developers use containers today. Google Kubernetes Engine (GKE) is the most automated and scalable container management service on the market today, and when you use GKE Autopilot, developers can get started faster than other leading cloud providers. At Next ‘22, we’re excited to unveil:

• A new workshop to help you discover how to unlock efficiency and innovation with a GKE Autopilot — sign up to get started.
• A new security posture management dashboard in GKE that provides opinionated guidance on Kubernetes security along with bundled tools to expertly help improve the security posture of your Kubernetes clusters and workloads.

When building scalable web applications or running background jobs that require lightweight batch processing, developers are increasingly turning to serverless technologies. We’re helping developers choose serverless with numerous updates to Cloud Run, our managed serverless compute service.

• With new Cloud Run integrations, Cloud Run and Google Cloud services work together smoothly. For example, configuring domains with a Load Balancer or connecting to a Redis Cache is now as easy as a single click, with more scenarios on the way.
• Cloud Run customized health checks for services is now available in Preview, providing user-defined HTTP and TCP Startup probes at the container level. This capability allows Cloud Run users to define criteria as to when their application has started and is ready to start serving traffic, and is particularly useful for applications that might require additional startup time on their first initialization.
• To make continuous deployment easier for our customers, we added an integration between Cloud Deploy, our fully managed continuous deployment service, and Cloud Run. With this integration in place, you can do continuous deployment through Cloud Deploy directly to Cloud Run, with one-click approvals and rollbacks, enterprise security and audit, and built-in delivery metrics. Learn more on Cloud Deploy web page.

Learn more about how to build next-level web applications with Cloud Run in breakout session BLD203.

You also need confidence in the building blocks that make up your workloads from the outset. To help get you started, we introduced Software Delivery Shield, which provides a comprehensive suite of tools offering a fully managed, end-to-end solution that helps protect your software supply chain. The Software Delivery Shield launch also included the following announcements:

• Cloud Workstations, currently in Preview, provides fully-managed development environments built to meet the needs of security-sensitive enterprises. With Cloud Workstations, developers can access secure, fast, and customizable development environments via a browser anytime and anywhere, with consistent configurations and customizable tooling. To learn more about Cloud Workstations, please visit the web page and check out breakout session BLD100.
• A new partnership with JetBrains provides fully managed Jetbrains IDEs as part of Cloud Workstations. This integration can give developers access to several popular IDEs with minimal management overhead for their admin teams.

Read more about Software Delivery Shield.

Open source and open standards are an important part of building applications. With that, we are excited to announce that Google has joined the Eclipse Adoptium Working Group, a consortium of leaders in the Java community working to establish a higher quality, developer-centric standard for Java distributions. Also, we are making Eclipse Temurin available across Google Cloud products and services. Eclipse Temurin provides Java developers a higher quality developer experience and more opportunities to create integrated, enterprise-focused solutions, with the openness they deserve.

Pioneering new technology with Web3 optimized infrastructure

It’s incredible to see the energy in Web3 right now and the focus on developing the broader benefits, use cases, and core capabilities of blockchain. We are helping customers with scalability, reliability, security, and data, so they can spend the bulk of their time on innovation in the Web3 space — unlocking deep user value and building the next app to attract a billion users to the ecosystem.

Companies like Near, Nansen, Solana, Blockdaemon, Dapper Labs & Sky Mavis use Google Cloud’s infrastructure. Yesterday, we announced a strategic partnership with Coinbase to better serve the growing Web3 ecosystem.

“We could not ask for a better partner to execute our vision of building a trusted bridge into the Web3 economy and accelerating broader growth and adoption of blockchain technology. I started Coinbase with a desire to create a more accessible financial system for everyone, and Google’s history of supporting open source and decentralized ecosystems made this a natural fit. Our partnership marks a major inflection point and, together, we are removing barriers to blockchain adoption and accelerating innovation.” — Brian Armstrong, CEO, Coinbase

Lift and transform traditional workloads

Not all workloads were born in the cloud — or have completed their journey to it. Google Cloud offers a variety of programs and capabilities to help optimize traditional workloads for a new cloud era, regardless of whether you’re looking to migrate it as-is, do light optimizations, or fully modernize and transform:

• Migration Center – Now in Preview. For organizations looking to migrate to the cloud and transform their businesses, Migration Center can reduce the complexity, time, and cost by providing an integrated migration and modernization experience. It brings together our assessment, planning, migration, and modernization tooling in one centralized location with a shared data platform so you can proceed faster, more intelligently, and more easily through your journey. Learn more at the Migration Center webpage.

• Google Cloud VMware Engine – Google Cloud is the first VMware partner to market with VMware Cloud Universal support, simplifying the migration of on-premises VMware VMs to VMware Engine in the cloud. With a cloud market-leading 99.99% availability SLA in a single site, VMware Engine is helping large organizations like Carrefour move to Google Cloud.

• Dual Run for Google Cloud – Now in Preview, this first-of-its-kind solution helps eliminate many of the common risks associated with mainframe modernizations by letting customers simultaneously run workloads on their existing mainframes and their modernized version on Google Cloud. This means customers can perform real-time testing and quickly gather data on performance and stability with no disruption to their business. Once satisfied that the performance of the two systems is functionally equivalent, the customer can make the Google Cloud environment the system of record, and operate the existing mainframe system as needed, typically as a backup. Learn more about Dual Run in this press release or on our Mainframe Modernization webpage.

• Google Cloud Workload Manager – Now in Preview for SAP workloads, and available in the Google Cloud console, Workload Manager provides automated analysis of your enterprise systems on Google Cloud to help continuously improve system quality, reliability, and performance. Google Cloud Workload Manager evaluates your SAP workloads by detecting deviations from documented standards and best practices to help proactively prevent issues, continuously analyze workloads, and simplify system troubleshooting.

Learn more about how organizations like Global Payments and Loblaw Technology have migrated with ease and speed in breakout session MOD104.

Protect all your workloads

The foundation of any workload is storage, and this year we expanded the number of supported regions with our Cloud Storage dual-region buckets (GA), so you can ensure that your workloads are protected. In the event of an outage, your application can easily access the data in the alternate region. You can add Turbo replication (GA) with your dual-region buckets. Turbo replication is backed by a 15-minute Recovery Point Objective (RPO) SLA.

Also, we recently announced Google Cloud’s Backup and DR Service (GA). This service is a fully integrated data-protection solution for critical applications and databases that lets you centrally manage data protection and disaster recovery policies directly within the Google Cloud console, and fully protect databases and applications with a few mouse clicks.

Learn more about Storage best practices in breakout session MOD206.

Migrate, observe, and secure network traffic

We also announced many new capabilities and enhancements to the Cloud Networking portfolio that help customers migrate, modernize, secure, and observe workloads traveling to and in Google Cloud:

• Private Service Connect helps simplify migrations by giving more control to users and integrations with 5 new partners.
• Network Intelligence Center can monitor the network for you with enhanced capabilities like the Performance Dashboard that will give you latency visibility between Google Cloud and the Internet.
• We expanded our Cloud Firewall product line and introduced two new tiers: Cloud Firewall Essentials and Cloud Firewall Standard.

For more information on what’s new with networking, read this blog and check out breakout session MOD205.

Optimize costs

Our customers’ workloads also require technical and commercial options that can deliver the best return on their investments. Here are some new enhancements that can help:

• Flex CUDs – GA coming soon, Flexible Committed Use Discounts help you save up to 46% off on-demand Compute Engine VM pricing, in exchange for a one- or three-year commitment. Like standard CUDs, you can apply Flex CUDs across projects within the same billing account, to VMs of different sizes, and across operating systems. Learn more.
• Batch – Now GA, Batch is a fully managed service that helps you run batch jobs easily, reliably, and at scale. Without having to install any additional software, Batch dynamically and efficiently manages resource provisioning, scheduling, queuing, and execution, freeing you up to focus on analyzing results. There’s no charge for using Batch, and you only pay for the resources used to complete the tasks.

Learn more about how you can optimize for cost savings with Google Cloud in MOD103.

Optimize for sustainability

Any new workloads you develop should have the smallest possible carbon footprint. Google Cloud Carbon Footprint helps you measure, report, and reduce your cloud carbon emissions, and is now GA. Since introducing Carbon Footprint last year, we added features that cover Scope 1, 2 and 3 emissions, and provided role-based access to other users such as sustainability teams. Active Assist’s carbon emissions estimates related to removing unattended projects are also now GA. Learn how to build a more sustainable cloud with lower carbon emissions in MOD103, and start using Carbon Footprint today.

“At Box, we’re focused on reducing our carbon footprint and we’re excited for the visibility and transparency the Carbon Footprint tool will provide as we continue our work to operate sustainably.” — Corrie Conrad, VP Communities and Impact and Executive Director of Box.org at Box

“At SAP we’re working to achieve net-zero by 2030, making it crucial to measure carbon emissions all along our value chain. Collaborating with Google Cloud on Carbon Footprint ensures that accurate emissions data is available in a timely manner, helping our many Solution Areas make more sustainable decisions.” — Thomas Lee, SVP and Head of Multicloud Products and Services at SAP

Designed around your workloads

These are only a few examples of the many golden paths we are enabling for your workloads. We strive to be the ‘open infrastructure cloud’ that is the most intuitive to consume because everything is designed around your workloads, providing tremendous TCO benefits.

To get even more information on all of this and more check out the Modernize breakout session track and these “What’s New” sessions available on demand at Next ’22:

• MOD105 to learn about new infrastructure solutions for enterprise architects and developers.
• BLD106 to learn what’s new to help developers build, deploy, and run applications.
• OPE100 to learn about the biggest announcements for DevOps teams, sysadmins, and operators.

Today we’re hosting our Retail & Consumer Goods Summit, a digital event dedicated to helping leading retailers and brands digitally transform their business. For me, this is a personally exciting moment, as I see tremendous opportunities for those companies that choose to focus on their customers and leverage technology to elevate experiences.

Our event includes breakout sessions to help retailers and brands become customer centric, embrace the digital moment and transform their operations. Some of my favorite sessions include: 

• Why Search Abandonment is the metric that matters, highlighting Retail Search, and featuring a conversation with Macy’s
• Driving Consumer Closeness in a Privacy-Centric World, discussing how retailers and brands can create a successful first party data strategy, featuring a conversation with P&G
• The Modern Store: 7 Innovation Hotspots, sharing how retailers and brands can approach store transformation to unlock the most value from technology, featuring a conversation with The Home Depot.   

I’ll be speaking in our Retail Spotlight session, discussing the current retail landscape and our industry approach, followed by conversations with Albert Bertilsson, Head of Engineering – Edge at IKEA Retail (Indga Group) and Neelima Sharma, Senior Vice President, Technology Ecommerce, Marketing and Merchandising at Lowe’s. 

Let me share a bit more about the topics we’ll discuss in that session.

In retail specifically, digital-first shopping journeys are blurring the lines between the physical and digital brand experience. Shoppers want to know what’s available before they visit your stores, and they expect fulfillment options like curbside pickup. We see this when tracking trends for interest in curbside pickup or in-stock items.

This has left many retailers asking how they can get smarter with their data, tackle the $300 billion dollar problem of “search abandonment,” move faster to create new customer experiences, and do a better job of connecting their employees and customers – with confidence.

Our team has been spending time thinking about how we can rise and succeed in this new era together. We continue to focus on areas where we can bring the best of our capabilities to our retail customers around the world. And we’re focused on ways we can bring the best of what Google has to offer through cloud integrations.

Our goal is to help retailers become customer-centric and data-driven, capture digital and omni-channel revenue growth, create the modern store and drive operational improvement.

Let’s dig into each of these strategic pillars in a bit more detail. 

Become customer centric and data driven

Customers today expect experiences that are timely, targeted, and tailored for them and their needs, and reject experiences that can’t deliver these features. Data modeling, legacy technology, and siloed systems often prevent retailers from providing that level of personalized experience. 

At Google Cloud, we work with global retailers and our ecosystem partners to activate and bring value from first-party data, particularly in the field of customer data platforms (CDPs). This includes integrations from Google Cloud, such as our business intelligence platform Looker and other popular platforms to power one source of customer data through the organization. We also help retailers modernize their data warehouse with Looker for gathering business intelligence across their organization. This is important not just for consumer data, but inventory, supply chain, and store operations as well. 

Capture Digital and Omnichannel Growth 

We power some of the largest e-commerce sites in the world, helping them scale for Black Friday, Cyber Monday, and other holiday events. While scale is critically important, it’s also important to consider the quality of the online experience. How do your customers find products? How can you help deliver seamless online and omnichannel experiences? 

To help, we’re building product discovery solutions that bring together the best of our technologies that help retailers drive engagement with their consumers. Retail Search, for example, gives retailers the ability to provide Google-quality search on their own digital properties – search that is customizable for their unique business needs and built upon Google’s advanced understanding of user intent & context. 

The imperative is clear. Recent research found that retailers lose more than $300 billion to search abandonment — when purchase intent is not converted into a sale due to bad search results — every year in the US alone. 

Today, we announced that Retail Search is available to a larger set of retailers. If you are interested in learning more about Retail Search you can contact your sales representative for additional details.

Create the modern store  

With the rise of buying trends like curbside pickup and proximity-based search, our Google Maps Platform team is working on new products and features to help raise inventory awareness for your shoppers. We want to help you make it easier for them to understand what’s available to purchase in their channel of choice.

With Product Locator, each product page connects customers with information they need for local pickup and delivery options. This ensures customers are aware of pickup and delivery options throughout the buying journey—not just checkout. 

Awareness of local inventory can boost a wide range of key metrics for your business. Shopify recently shared that shoppers who opt for local pickup over delivery had a +13% higher conversion rate and that 45% of local pickup customers make an additional purchase upon arrival.

This is just one quick example of how our Google Maps Platform team can improve experiences for your shoppers.

Operational improvement

It can be challenging to operate in a world and at a time when consumer behavior and supply chains are so disrupted and volatile, and where entire retail teams had to go remote during the pandemic and beyond. 

We’re working with retailers to leverage artificial intelligence (AI) to improve consumer experience through chat bots or conversational commerce that solves problems for customers from anywhere. You can learn more about these offerings in our Conversational Commerce with Google breakout session, featuring Albertsons.

As the need for digital transformation continues to accelerate, Google Cloud is helping retailers stay ahead of the curve with solutions for digital and omnichannel growth, data-driven and customer-focused experiences, and operational improvement. For every era of cloud technologies, from the past into the future, Google Cloud is committed to providing solutions to retailers.

Read more about our solutions for retail, and check out additional sessions, including the CPG Industry Spotlight Session How To Grow Brands in Times of Rapid Change – Featuring L’Oréal at our Retail & Consumer Goods Summit.