Indonesia is leading the way for digital transformation in Southeast Asia. According to Google’s e-Conomy South East Asia report, the country’s 2030 Gross Merchandise Value – the value of online retailing to consumers –  could be twice the value of the whole of Southeast Asia today.  

This growth means that many companies need more qualified IT graduates and employees with digital skills than they have today. Fast-growing tech companies need more qualified IT graduates, and employees with digital skills. According to the World Bank, Indonesia needs an additional nine million people with digital skills by 2030. The shortage of technical talent reiterates the need to invest in a reliable skills pipeline.

Following years of digital talent developments in Indonesia, Google has become a supporter of Bangkit, an academy designed to produce high-caliber technical talent for Indonesian technology companies and startups. Bangkit has facilitated a multi-stakeholder collaboration between Google, government, industry, and universities across Indonesia. 

Last year, the President of Indonesia and the Ministry of Education and Culture, Research, and Technology, acknowledged Bangkit’s significant impact, with 3,000 students completing nearly 15,000 courses and specialisations. 

Building on last year’s success, Bangkit started its 2022 program in February, offering three learning paths to students:

• Cloud computing with Google Cloud, preparing students for the Google Associate Cloud Engineer certification. Some of the course components are also available online 
• Mobile development with Android, preparing students for the Google Associate Android Developer exam. An online version is available here. 
• Machine learning with Tensorflow, getting students ready to take the Tensorflow Developer certification. Some of the online courses are available here for others.

Bangkit 2022 has enrolled 3,100 university students who will take a five month study course, obtaining university study credit, as well as industry certifications. The program accepts diverse cohorts of people who are passionate about preparing for a tech career in the near future, with support and encouragement for women, people with disabilities, and students from across Indonesia to apply. 

Since its pilot in 2019, Bangkit has been guided by three principles:  

• Industry-led: provides curriculum and instructors from industry experts, including Google, GoTo and Traveloka. Instructors include key figures such as Laurence Moroney (Google, Lead AI Advocate), Google Developer Experts, and other committed professionals. 
• Immersive: combines online learning methods conducted in both individual and group settings.  
• Interdisciplinary: contains knowledge and best practices in tech, soft skills, and English to provide complete career readiness. 

The program runs from February to July 2022, and has a 900-hour curriculum throughout the 18-week learning experience. 

Benefits for students participating in Bangkit include:

• Study credit conversion 
• Job opportunities at our career fair
• Google Cloud, TensorFlow and AAD exam vouchers
• Incubation funds and mentorship support from industry

Towards the end of Bangkit 2022, students will team up for the Capstone Project challenge to propose solutions to some of the nation’s most pressing problems, such as environmentalism, accessibility, and more. The top 15 teams will be selected to receive funding to incubate their capstone projects. These education and career-preparedness offerings are provided at no cost.

Google is partnering with industry, governments, universities, and employers to help meet the skill demands of today. From supporting the State of Ohio to offer tech skills to residents, to working with the University of Minnesota-Rochester to create a customized health sciences degree program, Google is here to help our partners prepare those they serve for a cloud-first world.

Over the past few years, as the education sector was going through transformative change, EdTech startups rose to meet the demand of learners and help address some of the biggest challenges in education. At Google Cloud, we’re inspired by how EdTech startups continue to solve challenges with agility, innovative technology, and determination. We’re proud to help EdTechs make learning more personal, safe, and accessible, and we’re working to connect EdTech startups with the right people, products, and best practices that will help them grow

Announcing a new partnership with StartEd

Google Cloud is excited to announce a partnership to offer mentor-based programming for EdTechs with StartEd — an organization that accelerates education innovators addressing Early Childhood, K-12, HigherEd, Workforce, and Adult Learning. 

Founded by entrepreneurs nearly ten years ago, StartEd is on a mission to attract and develop a network of innovators working to ensure equitable, quality education and lifelong learning opportunities for all. The company trains and connects thousands of diverse entrepreneurs, educators, and investors at for-profit and not-for-profit organizations each year, working alongside corporations, foundations, and higher education institutions across the United States. 

StartEd has helped grow more than 2,500 companies and built a mentor network of over 800 senior leaders with deep expertise in early-stage EdTech companies. The StartEd community now numbers more than 25,000 members. 

“I am thrilled to embark on this transformative partnership with Google Cloud,” said Ash Kaluarachchi, StartEd CEO and managing director. “This alliance not only amplifies our mission to empower and nurture the world’s education innovators at every point in their journey, but it also unlocks unprecedented potential for the entire EdTech ecosystem. Together, we’re poised to redefine the future of education and work and to create lasting, positive impact for generations to come.”

Mentoring and networking opportunities for EdTech startups

Through this partnership, U.S.-based EdTech startups can apply to a new program, StartEd sponsored by Google Cloud. The program offers startups access to personal coaching, hands-on training, business support, and a large network of industry experts to help them accelerate their growth and transform education. Beyond the benefits from StartEd, startups will gain access to cloud credits, technical support from Google Cloud, and coaching from Google’s education leadership.

Apply to StartEd, sponsored by Google Cloud, today.

While the shift to digital business and the cloud has been well under way for some years now, organizations today have a new sense of urgency due to COVID-19. Delivering digital transformation is no longer a ‘nice to have’ option, rather, it is an operational imperative. Taking advantage of the infrastructure, platform and solution gains that cloud and microservices architecture provide is a must for brands today. 

At Google Cloud, we understand the pressures and challenges organizations of all sizes, across all industries are facing. The pandemic has dramatically impacted global commerce at-large, exposing (for many organizations across multiple sectors) gaps in omnichannel capabilities, business continuity and forecasting plans, not to mention spots in supply chain agility, resilience and responsiveness. 

A rapidly evolving consumer-driven commerce landscape has put innovation squarely in the spotlight for supply chain teams all over the world, with the effects of the global pandemic making it increasingly difficult for manufacturers, wholesalers, third party logistics providers and retailers (in particular) to weather the perfect storm of fast-moving consumer trends and a need for ‘always on’ digital innovation. 

These same effects have driven increasing interest and uptake of technology like the Manhattan Active® suite of solutions, as well as our own cloud platform; both of which afford organizations the levels of agility, flexibility and scalability needed to insulate their people, processes and long-term business strategies against unforeseen future obstacles such as global pandemics or international trade disputes.

An excellent example of this agility, flexibility and scalability in action is PVH’s response to the global pandemic. One of the most admired fashion and lifestyle companies with such iconic brands as Calvin Klein, TOMMY HILFIGER, Van Heusen, and IZOD, PVH was forced to temporarily close its physical stores and, as a result, experienced a sudden massive increase in online sales. The retailer was able to quickly pivot by adjusting its business rules in Manhattan Distributed Order Management (part of Manhattan Active Omni) to expose store inventory to online consumers and reroute its fulfillment processes. Thanks to Manhattan’s solution delivered through Google Cloud, in a matter of days, PVH was able to leverage both its distribution centers and vast store network to fulfill its online orders.

“The events of 2020 have accelerated retail and ecommerce operations forward,” said David Herridge, executive vice president of Global Value Chain Technologies for PVH. “With quick, creative thinking and the right partner, we were able to pivot operations, satisfy our customers and prepare for the future.”

Manhattan’s products have been recognized for their ability to solve real-world challenges through innovation, and used by many of the world’s top brands to solve some of their most complex commerce and supply chain challenges: the latest recognition is Manhattan’s position as sole leader in the 2021 Forrester Wave™ for Order Management Solutions. 

Since December 2018, Google Cloud has been collaborating closely with the team at Manhattan and its ‘always on’, versionless approach to innovation. And, during the last two and a half years, Manhattan has significantly accelerated its cloud-first solutions and market adoption, resulting in tremendous growth in its overall cloud business efforts. 

By building cloud native solutions on Google Cloud, the teams at Manhattan continue to deliver the high-performance, elastic, high-redundancy, secure solutions their customers rely on. Moreover, it means both Google Cloud and Manhattan continue to innovate and push the boundaries of what is possible in terms of the supply chain and omnichannel innovations that underpin global commerce – innovation that is needed more now than maybe ever before.

Our commitment to distributed cloud solutions and ongoing innovation, not to mention the fact Google Cloud operates a net carbon-neutral cloud, means that the working partnership between both industry leading teams continues to be a perfect match of brand values; not just from a technology perspective, but also a long-term sustainability and environmental one too.

More information on the partnership can be found here.

Blockchain technology is yielding tremendous innovation and value creation for consumers and businesses around the world. As the technology becomes more mainstream, companies need scalable, secure, and sustainable infrastructure on which to grow their businesses and support their networks. We believe Google Cloud can play an important role in this evolution.

Building on our existing work with blockchain developers, exchanges, and other companies in this space, we are announcing today a new, dedicated Digital Assets Team within Google Cloud to support our customers’ needs in building, transacting, storing value, and deploying new products on blockchain-based platforms. This new team will enable our customers to accelerate their efforts in this emerging space and help underpin the blockchain ecosystems of tomorrow. 

What We’re Doing Today (and Into the Future)

Blockchain and distributed-ledger-based companies like Hedera, Theta Labs, and Dapper Labs have already chosen to build on top of Google Cloud for scalability, flexibility, and security. Moving forward, Google Cloud’s Digital Assets Team will undertake a number of short- and long-term initiatives to support companies in the digital assets/blockchain ecosystem, including:

• Providing dedicated node hosting/remote procedure call (RPC) nodes for developers, allowing users to deploy blockchain validators on Google Cloud via a single click (“click to deploy”).
• Participating in node validation and on-chain governance with select partners.
• Helping developers and users host their nodes on the cleanest cloud in the industry, supporting their environmental, social, and governance initiatives.
• Supporting on-chain governance via participation from Google Cloud executives and senior engineers.
• Hosting several public BigQuery datasets on our Marketplace, including full blockchain transaction history for Bitcoin, Ethereum, Bitcoin Cash, Dash, Litecoin, Zcash, Theta, Hedera Hashgraph, Band Protocol, Polygon, XRP, and Dogecoin.
• Driving co-development and integration into Google’s robust partner ecosystem, including participating in the Google Cloud Marketplace.
• Embracing joint go-to-market initiatives with our ecosystem partners where Google Cloud can be the connective tissue between traditional enterprise and blockchain technologies.

As we build out our team, we’re also exploring opportunities in the future to enable Google Cloud customers to make and receive payments using cryptocurrencies.

Why Partner with Google Cloud

Our customers in this space—both traditional firms seeking to implement blockchain strategies and blockchain-native companies, such as exchanges, app providers, and decentralized platforms—are choosing Google Cloud for three key reasons:

• First, their businesses and their developer ecosystems can build on the industry’s cleanest cloud. Growing in a sustainable manner is top-of-mind for many businesses, but is particularly relevant in the blockchain space, where the ability to run and scale sustainably is critical. Google is carbon neutral today, and we’ve announced our goal to run on carbon-free energy, 24/7 at all of our data centers by 2030. We’ve also rolled out the ability for customers to choose a Google Cloud region in which to run based on carbon footprint data.
• Second, developers building on blockchain-based platforms can benefit from Google’s world-class developer platform. Google Cloud infrastructure ensures that developers can speed up the delivery of software and data on the blockchain, delivering fast access to applications for users. 
• Third, Google Cloud technologies and services will ensure that blockchain-based companies can scale securely and reliably. Google can ensure that data, applications, games, or digital assets like NFTs will be delivered on a stable, secure, and trusted global network.

Google Cloud’s Approach to Blockchain and Digital Assets

Blockchains and digital assets are changing the way the world stores and moves its information —as well as value. As an infrastructure provider, Google Cloud views the evolution of blockchain technology and decentralized networks today as analogous to the rise of open source and the internet 10-15 years ago. Just as open source developments were integral to the early days of the internet, blockchain is yielding innovation and value creation for consumers and businesses. As the technology becomes more mainstream, companies will need scalable, secure infrastructure on which to grow their businesses and support their networks.

As such, we’re applying Google Cloud technology to the blockchain market with the following principles:

• Consistent with Google Cloud’s core business: We are specialists in data-powered innovation with leading infrastructure, industry solutions, and other cutting-edge technology. We pursue blockchain projects and partnerships that align with our mission and our expertise.
• User trust and governance: Blockchain networks raise novel questions concerning legal compliance and user privacy. We will maintain our commitment to our users through a robust focus on privacy and user trust, as well as an uncompromising focus on compliance with applicable laws.
• Network-agnostic: Google’s infrastructure will seek to preserve optionality of networks for the benefit of users. 

We’re inspired by the work already done in the digital assets space by our customers, and we look forward to providing the infrastructure and technologies to support what’s possible with blockchain technologies in the future. If you’re eager to learn more about Google Cloud’s new Digital Assets Team, please reach out to your Google Cloud sales representative or partner manager.

Finding ways to increase customer loyalty and profitability in a post-COVID world is top of mind for hotels, bars, and restaurants. Unfortunately, many food and beverage services providers struggle to deliver the personalized experiences that keep guests coming back for more. The reality is that most traditional hospitality apps offer only limited insight into guest activities, preferences, underlying operating costs, and other essential details.

We built SevenRooms to help food and beverage operators create truly memorable experiences by managing and personalizing every step of the guest journey. With SevenRooms, restaurants in more than 250 cities globally leverage technology and data to provide unforgettable hospitality experiences with a human touch. That includes seating guests at their favorite table, pouring complimentary glasses of wine from a preferred vintage, offering special menu options, and personalized experiences for special occasions.

Scaling guest experience and retention on Google Cloud

When developing SevenRooms, we needed a technology partner that would enable our small team to securely scale services, automate manual tasks, and accelerate time to market while reducing IT costs. That’s why we started working with Google App Engine—and later became more involved with the Google for Startups Cloud Program.

We soon realized many traditional apps lacked the integrations and capabilities needed to respond to the unique challenges facing food and beverage operators that the Google for Startups Cloud Program services provide. With guidance from experts on the Google Startups Success team, we quickly transformed SevenRooms from a beta restaurant and nightclub reservation and guest management point solution into a full-fledged guest experience and retention platform that analyzes actionable data to automatically build and continuously update detailed guest profiles.

The combination of Google App Engine and other Google Cloud solutions makes everything easier to build and scale. We’re seeing our total cost of ownership (TCO) decline by 10-15%, so we can shift additional resources to R&D to help customers create one-of-a-kind interactions with their guests. And importantly, we can bring new products to market 200-300% faster than competitors.

Because SevenRooms handles a lot of sensitive guest data, stringent security protocols are vital. We store all data on Google Cloud, taking advantage of its highly secure-by-design infrastructure and built-in support for international data privacy laws such as GDPR. We use BigQuery and Looker for data analysis and reporting, and power our NoSQL database with Firestore. We also scale workloads and run Elasticsearch on Google Compute Engine (GCE)—and seamlessly integrate our reservation booking engine with Google Maps and Google Search.

In the future, we’re looking to further market actionable guest data with the help of advanced machine learning (ML) models with TensorFlow and Google Cloud Tensor Processing Units (TPUs). Cloud TPUs and Google Cloud data and analytics services are fully integrated with other Google Cloud offerings, including Google Kubernetes Engine (GKE). By running ML workloads on Cloud TPUs, SevenRooms will benefit from Google Cloud’s leading networking and data analytics technologies such as BigQuery.

We’re also exploring additional Google Cloud solutions such as Anthos to unify the management of infrastructure and applications across on-premises, edge, and multiple public clouds, as well as Google Cloud Run to deploy scalable containerized applications on a fully managed serverless platform. These solutions will enable us to continue to quickly expand our services and offer customers a variety of new benefits.

Building a profitable, sustainable future in food and beverage

Our work with the Google Startups Success team has been instrumental to helping us get where we are today. Their responsiveness is incredible and stands out compared to services from other technology providers. Google Cloud gives us a highly secure infrastructure and next-level training to evolve our infrastructure using solutions such as BigQuery and Backup and Disaster Recovery.

We also work with Google Cloud partner, DoiT International, to further scale and optimize our operations. In particular, DoiT provided expert scripts to short-cut lengthy processes, while actively troubleshooting any issues or questions that came up. DoiT continues to share guidance in key areas for future products and features. They have provided expertise for architecture, infrastructure and cost management. Moving forward, we’re excited to work with Google Cloud and DoiT to handle a growing surge in users which we anticipate in 2023 and beyond.

With Google Cloud, SevenRooms is revitalizing food and beverage service delivery by enabling businesses to cultivate and maintain direct guest relationships, deliver exceptional experiences, and encourage repeat visits. We’ve compiled many case studies that demonstrate how our customers see great results by personalizing their interactions with guests, from $1.5M in cost savings, to $400K of additional revenue, to a 68% jump in email open rates.

Demand for our guest experience and retention platform keeps growing as we help our customers take a people-first approach by delivering unique and tailored dining experiences. We can’t wait to see what we accomplish next as we expand our team and reach new markets worldwide.

If you want to learn more about how Google Cloud can help your startup, visit our page here to get more information about our program, and sign up for our communications to get a look at our community activities, digital events, special offers, and more.