Google Cloud’s Suite of DevOps Speeds Up ForgeRock’s Development

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Editor’s note: Today we hear from ForgeRock, a multinational identity and access management software company with more than 1,100 enterprise customers, including a major public broadcaster. In total, customers use the ForgeRock Identity Platform to authenticate and log in over 45 million users daily, helping them manage identity, governance, and access management across all platforms, including on-premises and multicloud environments.
Operating at that kind of scale isn’t easy. In this blog post, ForgeRock Engineering Director, Warren Strange discusses the three things that help make their developers efficient and productive, and the Google Cloud tools they use along the way.
At ForgeRock, we’ve been an early adopter of Kubernetes, viewing it as a strategic platform. Running on Kubernetes allows us to drive multicloud support across Google Kubernetes Engine (GKE), Amazon (EKS), and Azure (AKS). So no matter which cloud our customers are running on, we are able to seamlessly integrate our products into customers’ environments.
Making it easier for ForgeRock’s developers and operators to build, deploy and manage applications has been crucial in our ability to continually provide high quality solutions for our customers. We’re always looking for tools to improve productivity and keep our developers focused on coding instead of configuration. Google Cloud’s suite of DevOps tools have streamlined three specific practices to help keep our developers productive:
1. Make developers productive within IDEs
Developer productivity is core to the success of any organization, including ForgeRock. Since developers spend most of their time within their IDE of choice, our goal at ForgeRock has been to make it easier for our developers to write Kubernetes applications within the IDEs they know and love. Cloud Code helps us precisely with that: it makes the process of building, deploying, scaling, and managing Kubernetes infrastructure and applications a breeze.
In particular, working with the Kubernetes YAML syntax and schema takes time, and a lot of trial and error to master. Thanks to YAML authoring support within Cloud Code, we can easily avoid the complicated and time consuming task of writing YAML files at ForgeRock. With YAML authoring support, developers save time on every bug. Cloud Code’s inline snippets, completions, and schema validation, a.k.a. “linting,” further streamline working with YAML files.
The benefits of Cloud Code extend to local development as well. Iterating locally on Kubernetes applications often requires multiple manual steps, including building container images, updating Kubernetes manifests, and redeploying applications. Doing these steps over and over again can be a chore. Cloud Code supports Skaffold under the hood, which tracks changes as they come and automatically rebuilds and redeploys—reducing repetitive development tasks.
Finally, developing for Kubernetes usually involves jumping between the IDE, documentation, samples etc. Cloud Code reduces this context switching with Kubernetes code samples. With samples, we can get new developers up and running quickly. They spend less time learning about configuration and management of the application—and spend more time on writing and evolving the code.
2. Drive end-to-end automation
To further improve developer productivity, we’ve focused on end-to-end automation: from writing code within IDEs, to automatically triggering CI/CD pipelines and running the code in production. In particular, Tekton, Cloud Build, Container Registry, and GKE have been critical to Forgerock as we streamline the flow of code, feedback and remediation through the build and deployment processes. The process looks something like this:

We begin by developing Kubernetes manifests and dockerfiles using Cloud Code. Then we use Skaffold to build containers locally, while Cloud Build helps with continuous integration (CI). The Cloud Build GitHub app allows us to automate builds and tests as part of our GitHub workflow. Cloud Build is differentiated from other continuous integration tools since it is fully serverless. It scales up and scales down in response to load, with no need for us to pre-provision servers or pay in advance for additional capacity. We pay for the exact resources we use.
Once the image is built by Cloud Build, it is stored, managed, and secured in Google’s Container Registry. Just like Cloud Build, Container Registry is serverless, so we only pay for what we use. Additionally, since Container Registry comes with automatic vulnerability scanning, every time we upload a new image to Container Registry, we can also scan it for vulnerabilities.
Next, a Tekton pipeline is triggered, which deploys the docker images stored in Container Registry and Kubernetes manifests to a running GKE cluster. Along with Cloud Build, Tekton is a critical part of our CI/CD process at ForgeRock. Most importantly, since Tekton comes with standardized Kubernetes-native primitives, we can create continuous delivery workflows very quickly.
After deployment, Tekton triggers a functional test suite to ensure that the applications we deploy perform as expected. The test results are posted to our team Slack channel so all developers have instant access and insights about each cluster. From there, we are able to provide our customers with their finished product request.
3. Leverage multicloud patterns and practices
The industry has seen a shift towards multicloud. Organizations have adopted multicloud strategies to minimize vendor lock-in, take advantage of best-in-class solutions, improve cost-efficiencies, and increase flexibility through choice.
At ForgeRock, we’re big proponents of multicloud. Part of that comes from the fact that our identity and access management product works across Google Cloud, AWS, and Azure. Developing products using open-source technologies such as Kubernetes has been particularly helpful in driving this interoperability.
Tekton has been another critical project that has allowed us to prevent vendor lock-in. Thanks to Tekton, our continuous delivery pipelines can deploy across any Kubernetes cluster. Most importantly, since Tekton pipelines run on Kubernetes, these pipelines can be decoupled from the runtime. Like Tekton and Kubernetes, both Cloud Build and Container Registry are based on open technologies. Community-contributed builders and official builder images allow us to connect to a variety of tools as a part of the build process. And finally, with support for open technologies like Google Cloud buildpacks within Cloud Build, we can build containers without even knowing Docker.
Making it easier for developers and operators to build, deploy and manage applications is critical for the success of any organization. Driving developer productivity within IDEs, leveraging end-to-end automation, and support for multi-cloud patterns and practices are just some of the ways we are trying to achieve this at ForgeRock. To learn more about ForgeRock, and to deploy the ForgeRock Identity Platform into your Kubernetes cluster, check out our open-source ForgeOps repository on GitHub.
Latest News: Secure Digital Infrastructure Services with Apigee Advanced API Security for Google Cloud

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Organizations in every region and industry are developing APIs to enable easier and more standardized delivery of services and data for digital experiences. This increasing shift to digital experiences has grown API usage and traffic volumes. However, as malicious API attacks also have grown, API security has become an important battleground over business risk.
To help customers more easily address their growing API security needs, Google Cloud is announcing today the Preview of Advanced API Security, a comprehensive set of API security capabilities built on Apigee, our API management platform. Advanced API Security enables organizations to more easily detect security threats. Here’s a closer look at the two key functionality included in this launch: identifying API misconfigurations and detecting bots.
Identify API misconfigurations
Misconfigured APIs are one of the leading reasons for API security incidents. In 2017, Gartner® predicted that by 2022 API abuses will be the most frequent attack vector resulting in data breaches for enterprise web applications. Today, our customers tell us application API security is one of their top concerns, which is supported by an independent study from 2021 by Fugue and Sonatype. The report found that misconfigurations are the number one cause of data breaches, and that “too many cloud APIs and interfaces to adequately govern” are frequently the main point of attack in cyberattacks.
While identifying and resolving API misconfigurations is a top priority for many organizations, the configuration management process can be time consuming and require considerable resources.
Advanced API Security can make it easier for API teams to identify API proxies that do not conform to security standards. To help identify APIs that are misconfigured or experiencing abuse, Advanced API Security regularly assesses managed APIs and provides API teams with a recommended action when configuration issues are detected.

Advanced API Security identifies misconfigured API proxies, including the missing CORS policy.
APIs form an integral part of the digital connective tissue that make modern medicine run smoothly for patients and healthcare staff. One common healthcare API use case occurs when a healthcare organization inputs a patient’s medical coverage information into a system that works with insurance companies. Almost instantly, that system determines the patient’s coverage for a specific medication or procedure, a process which is enabled by APIs. Because of the often-sensitive personal healthcare data being transmitted, it is important that the required authentication and authorization policies are implemented so that only authorized users, such as an insurance company, can access the API.
Advanced API Security can detect if those required policies have not been applied, an alert which can help reduce the surface area of API security risks. By leveraging Advanced API Security, API teams at healthcare organizations can more easily detect misconfiguration issues and can reduce security risks to sensitive information.
Detect Bots
Because of the increasing volume of API traffic, there is also an increase in cybercrime in the form of API bot attacks—the automated software programs deployed over the Internet for malicious purposes like identity theft.
Advanced API Security uses pre-configured rules to help provide API teams an easier way to identify malicious bots within API traffic. Each rule represents a different type of unusual traffic from a single IP address. If an API traffic pattern meets any of the rules, Advanced API Security reports it as a bot.
Additionally, Advanced API Security can speed up the process of identifying data breaches by identifying bots that successfully resulted in the HTTP 200 OK success status response code.

Financial services APIs are frequently the target of malicious bot attacks due to the high-value data that is processed. A bank that has adopted open banking standards by making APIs accessible to customers and partners can use Advanced API Security to make it easier to analyze traffic patterns and identify the sources of malicious traffic. You may experience this when your bank allows you to access your data with a third-party application. While a malicious hacker could try to use a bot to access this information, Advanced API Security can help the bank’s API team to identify and stop malicious bot activity in API traffic.
API Security at Equinix
Equinix powers the world’s digital leaders, bringing together and interconnecting infrastructure to fast-track digital advantage. Operating a global network of more than 240 data centers with a 99.999% or greater uptime, Equinix simplifies global interconnections for organizations, saving customers time and effort with the Apigee API management platform.
“A key enabler of our success is Google’s Apigee, delivering digital infrastructure services securely and quickly to our customers and partners,” said Yun Freund, senior vice president of Platform at Equinix. “Security is a key pillar to our API-first strategy and Apigee has been instrumental in enabling our customers to securely bridge the connections they need for their businesses to easily identify potential security risks and mitigate threats in a timely fashion. As our API traffic has grown, so has the amount of time and effort required to secure our APIs. Having a bundled solution in one managed platform gives us a differentiated high-performing solution.”
Getting started
To learn more, check out the documentation or contact us to request access to get started with Advanced API Security.
To learn more about API security best practices, please register to attend our Cloud OnAir webcast on Thursday, July 28th, 2:00 pm PT.
Quick Recap on Google Cloud: Latest News, Launches, Updates, Events and More

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Want to know the latest from Google Cloud? Find it here in one handy location. Check back regularly for our newest updates, announcements, resources, events, learning opportunities, and more.
Tip: Not sure where to find what you’re looking for on the Google Cloud blog? Start here: Google Cloud blog 101: Full list of topics, links, and resources.
Week of May 24-May 28 2021
- Google Cloud for financial services: driving your transformation cloud journey–As we welcome the industry to our Financial Services Summit, we’re sharing more on how Google Cloud accelerates a financial organization’s digital transformation through app and infrastructure modernization, data democratization, people connections, and trusted transactions. Read more or watch the summit on demand.
- Introducing Datashare solution for financial services–We announced the general availability of Datashare for financial services, a new Google Cloud solution that brings together the entire capital markets ecosystem—data publishers and data consumers—to exchange market data securely and easily. Read more.
- Announcing Datastream in Preview–Datastream, a serverless change data capture (CDC) and replication service, allows enterprises to synchronize data across heterogeneous databases, storage systems, and applications reliably and with minimal latency to support real-time analytics, database replication, and event-driven architectures. Read more.
- Introducing Dataplex: An intelligent data fabric for analytics at scale–Dataplex provides a way to centrally manage, monitor, and govern your data across data lakes, data warehouses and data marts, and make this data securely accessible to a variety of analytics and data science tools. Read more.
- Announcing Dataflow Prime–Available in Preview in Q3 2021, Dataflow Prime is a new platform based on a serverless, no-ops, auto-tuning architecture built to bring unparalleled resource utilization and radical operational simplicity to big data processing. Dataflow Prime builds on Dataflow and brings new user benefits with innovations in resource utilization and distributed diagnostics. The new capabilities in Dataflow significantly reduce the time spent on infrastructure sizing and tuning tasks, as well as time spent diagnosing data freshness problems. Read more.
- Secure and scalable sharing for data and analytics with Analytics Hub–With Analytics Hub, available in Preview in Q3, organizations get a rich data ecosystem by publishing and subscribing to analytics-ready datasets; control and monitoring over how their data is being used; a self-service way to access valuable and trusted data assets; and an easy way to monetize their data assets without the overhead of building and managing the infrastructure. Read more.
- Cloud Spanner trims entry cost by 90%–Coming soon to Preview, granular instance sizing in Spanner lets organizations run workloads at as low as 1/10th the cost of regular instances, equating to approximately $65/month. Read more.
- Cloud Bigtable lifts SLA and adds new security features for regulated industries–Bigtable instances with a multi-cluster routing policy across 3 or more regions are now covered by a 99.999% monthly uptime percentage under the new SLA. In addition, new Data Access audit logs can help determine whether sensitive customer information has been accessed in the event of a security incident, and if so, when, and by whom. Read more.
- Build a no-code journaling app–In honor of Mental Health Awareness Month, Google Cloud’s no-code application development platform, AppSheet, demonstrates how you can build a journaling app complete with titles, time stamps, mood entries, and more. Learn how with this blog and video here.
- New features in Security Command Center—On May 24th, Security Command Center Premium launched the general availability of granular access controls at project- and folder-level and Center for Internet Security (CIS) 1.1 benchmarks for Google Cloud Platform Foundation. These new capabilities enable organizations to improve their security posture and efficiently manage risk for their Google Cloud environment. Learn more.
- Simplified API operations with AI–Google Cloud’s API management platform Apigee applies Google’s industry leading ML and AI to your API metadata. Understand how it works with anomaly detection here.
- This week: Data Cloud and Financial Services Summits–Our Google Cloud Summit series begins this week with the Data Cloud Summit on Wednesday May 26 (Global). At this half-day event, you’ll learn how leading companies like PayPal, Workday, Equifax, and many others are driving competitive differentiation using Google Cloud technologies to build their data clouds and transform data into value that drives innovation. The following day, Thursday May 27 (Global & EMEA) at the Financial Services Summit, discover how Google Cloud is helping financial institutions such as PayPal, Global Payments, HSBC, Credit Suisse, AXA Switzerland and more unlock new possibilities and accelerate business through innovation. Read more and explore the entire summit series.
- Announcing the Google for Games Developer Summit 2021 on July 12th-13th–With a surge of new gamers and an increase in time spent playing games in the last year, it’s more important than ever for game developers to delight and engage players. To help developers with this opportunity, the games teams at Google are back to announce the return of the Google for Games Developer Summit 2021 on July 12th-13th. Hear from experts across Google about new game solutions they’re building to make it easier for you to continue creating great games, connecting with players and scaling your business. Registration is free and open to all game developers. Register for the free online event at g.co/gamedevsummit to get more details in the coming weeks. We can’t wait to share our latest innovations with the developer community. Learn more.
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FedEx Ground Makes Talent Recruitment More Effective with AI
FedEx Ground is a package shipping company and is a subsidiary of FedEx. It wanted to make hiring easier, and more intuitive so that it could hire the best people.
“We need to have every advantage we can to recruit and retain talent. That’s what led us to the work with Google and its capabilities,” says Matt Tokorcheck, VP, Operations, Support and Engineering, FedEx Ground
The challenge was the narrow slotting of job roles. The openings were listed under specific headings which revolved around job types or departments–and if applicants didn’t fit or understand those categories, they didn’t apply.
Take, for example, applicants that came from the military. “Many of my fellow service members and veterans expressed difficulty in finding a job post the military because a lot of the skill sets that they’ve developed and honed over their military career aren’t as useful in the civilian world,” says David Henderson, Industrial Engineer, FedEx.
So FedEx Ground decided to work with Google Cloud’s AI-powered talent solution.
“As a job seeker when you come to our career site to search for jobs, that search is powered by Jibe and the Google Jobs API. And it really matches the keywords that a job seeker inputs with the jobs that are available at FedEx Ground, says Shailesh Bokil, MD, Talent Acquisition and Planning, Fedx Ground.

This makes job hunting a very intuitive experience for applicants.
“When I type into the search bar, I was immediately prompted to input my MOS, which is your military occupational specialty. And what it (the system) does is it takes the skills that are developed while serving in that MOS0 and matches them with skill sets that employers are looking. When I input 12A (an MOS), immediately I was getting results back for various engineer positions.
To find out more about how FedEx Ground employs AI-powered talent solution, watch the video.
Google Cloud expands availability of enterprise-ready generative AI

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Generative AI continues to develop at a blistering pace, making it more important than ever that organizations have access to enterprise-ready capabilities to help them leverage this disruptive technology.
Harnessing the power of decades of Google’s research, innovation, and investment in AI, Google Cloud continues to make generative AI available with baked-in security, data governance, and scalability across the board.
To this end, last month, we announced the general availability of Generative AI support on Vertex AI, giving our customers the ability to access powerful foundation models from Google Research and tools for customizing and applying them.
Today we are announcing the general availability (GA) of four important foundation models for Vertex AI. These include Imagen, PaLM 2 for Chat, Codey, and Chirp. For each of these models, organizations can access APIs on Model Garden and do prompt design and tuning on Generative AI Studio.
- Imagen includes four key features:
- Image generation for creating studio-grade images at scale
- Image editing to edit generated or existing images via text prompts
- Image captioning for creating captions of images at scale
- Visual Question & Answering (VQA) for interacting with, analyzing, and explaining images
- PaLM 2 for Chat follows the general availability of PaLM 2 for Text in June
- Codey supports code generation, completion, and code chat
- Chirp supports multilingual Speech AI
We’re also announcing Multimodal Embeddings API in preview, which lets customers combine the power of Vertex AI’s generative AI models with their proprietary data, to generate embeddings, or interchangeable vector representations, of their text and image data. These capabilities can enable data science teams to deliver a variety of downstream tasks such as image classification, content recommendations, and visual search.
In this blog post, we’ll explore what your organization can do with these powerful models and how Vertex AI provides the enterprise-ready capabilities you can use to get up and running with generative AI.
Helping to drive enterprise value from Generative AI models
Powerful models are the foundation of generative AI, but the software, tools, and infrastructure that surround these models are equally important for enterprise adoption. Organizations face challenges not only accessing these models, but also integrating AI while maintaining protection over intellectual property, adhering to regulations around data security and privacy, and ensuring models and applications are safe to use. Many organizations also want to use generative AI without incurring large costs or managing huge clusters.
We help address these challenges head-on with Vertex AI’s platform capabilities for scalable application integration, purpose-built AI infrastructure, secure and private data customization, and responsible use of this technology.
Let’s see how each of these pillars can help your organization.
Access models to build production-ready generative applications
Vertex AI can make it easy to access foundation models, as today’s model announcements attest. While models are an inextricable part of generative AI, the software that helps enterprises use this technology is equally important—which is why Vertex AI also offers a range of tools for tuning, deploying, monitoring, and maintaining models, so you can build differentiated applications using your own data.
Turning to today’s announcements, in May we announced Imagen, our foundation model for image generation. Now, we are excited to announce Imagen is generally available with an allowlist (i.e., approved access via your sales representative), letting onboarded customers start using image generation and editing capabilities. Visual Q&A and Captioning for production workloads are also generally available for all customers. Visual Q&A provides new ways to engage with image-based data like retail products or image libraries. This new capability can give you answers to questions about an image, helping you analyze large amounts of data quickly, and it can even help the visually impaired understand images or graphs that they wouldn’t be able to otherwise. Captioning, meanwhile, can make it easy to generate relevant descriptions for your images. Captions can help with indexing and searching, as well as assigning image descriptions to product listings on eCommerce websites.
“Imagen is beginning to power key capabilities within Omni, Omnicom’s open operating system, that will enable 17,000+ trained and certified users to create audience-driven customized images in minutes. Imagen has been instrumental in offering a scalable platform for image generation and customization. Integrating it into our platform allows us to expand the scope of audience-powered creative inspiration, at a scale that wasn’t previously possible,” said Art Schram, Annalect Chief Product Officer at Omnicom. “We’re starting to adopt the latest features like styles and fine tuning, and engineering data-driven prompts. We look forward to continuing to provide our users relevant visual inspiration in a responsible way.”
“The latest improvements in Imagen’s product preservation capabilities are a perfect match for Typeface’s focus on personalized AI for brands,” explained Vishal Sood, Head of Product at Typeface. “By combining Google Vertex AI’s Imagen with Typeface’s brand-personalized AI, we are able to help enterprises to create 10x personalized content in a fraction of time.”
Google Shopping recently built an application called Product Studio using Imagen on Vertex AI. Product Studio can enable merchants to create rich product images quickly and easily, at a fraction of the time it takes to do professional product photo shoots. “We’re excited about the feedback we’re getting from merchants in our early pilots, who say that Product Studio, which leverages Imagen on Vertex AI, helps them generate and publish lifestyle product photos directly to their product catalogs,” says Jeff Harrell, Google’s Senior Director of Product Management for Merchant Shopping.
Announced in May, PaLM 2 is a family of models that power dozens of Google products, including Bard and Duet AI in Google Cloud. With the PaLM 2 for Chat model, now generally available, you can leverage Google’s PaLM’s variety of abilities for multi-turn chat applications, such as shopping assistants, customer support agents, and more.
ThoughtSpot, provider of a widely-adopted business intelligence platform, is using PaLM 2 to build a new feature in ThoughtSpot for Google Sheets called “AI Explain,” which can instantly generate explanations of charts, visuals, and anomalies, and will launch new conversational AI and ML-enabled predictive forecasting capabilities into its analytics platform.
With Codey, your organization’s developers can accelerate a wide variety of coding tasks, helping to empower them to work efficiently and close skills gaps. The model enables not only code completion and code generation capabilities, but also chat to help with debugging, documentation, learning new concepts, and more. Since launching in preview in May, we’ve added additional programming languages including Go, Google Standard SQL, Java, Javascript, Python, and Typescript. We’ve also improved the quality of code responses and increased serving capacity, enabling your developers with the right tools to enter the era of generative engineering.
“Security and privacy are key to incorporating AI into the software development lifecycle,” said David DeSanto, Chief Product Officer at GitLab. “GitLab leverages Vertex AI to deliver new, AI-powered features with a privacy-first approach, including the ability to run our own models and leverage Codey foundation models built on top of PaLM 2. The GitLab DevSecOps platform empowers organizations to harness the benefits of AI for faster software delivery, while ensuring their data, intellectual property, and source code are protected.”
Originally released in May in preview, Chirp is a version of our 2 billion-parameter speech model, which was trained on millions of hours of audio and supports over 100 languages. Chirp achieves 98% accuracy on English and relative improvement of up to 300% in languages with less than 10 million speakers. Whether the use case involves customer support, transcriptions, or voice control, Chirp can help your organization communicate with customers and constituents inclusively, by engaging audiences in their native languages.
Last but not least, our Multimodal Embeddings API, now in preview, can unlock an array of new applications, such as image and text-based recommendations, by enabling the processing of text and images interchangeably. This capability complements our Text Embeddings API, which became generally available in June, and remains a recommended choice for those with fully text-based use cases. Multimodal Embeddings API makes it possible to categorize images and text together and can be crucial for use cases like retail recommendation systems that can provide relevant outputs from both images of products and text descriptions.
Match generative AI with infrastructure
Beyond access to models and tools for building generative AI apps, you need infrastructure to make sure your apps can scale and reliably perform — ideally without running into daunting compute costs or management overhead that distracts your technical talent from building innovative products. Google Cloud offers the choice and power to run smaller models running finite tasks at the lowest latency levels, as well as to run large models capable of cutting-edge experiments.
As our large language model customers are looking to scale up their projects and applications using our models, they often need assurances that their requests will be serviced with acceptable performance. This is especially critical for delivering real-time applications where customer service is paramount. Starting in August, Vertex AI will support provisioned, dedicated generative AI capacity that can deliver guaranteed throughput. This feature can be especially beneficial to customers who have a high volume of sustained workloads.
Leverage generative AI while protecting data and privacy
One capability enabled by Google Cloud is the ability to customize models using your own data. Vertex AI can help customers keep their data protected, secure, and private. When a company tunes a foundation model in Vertex AI, private data, model outputs, and prompts can be kept private, and they are never used in the foundation model training corpus. We recently published a whitepaper, “Adaptation of Large Foundation Models,” which outlines how we help protect customer data.
Auditability and compliance are essential to helping ensure the security and privacy of customer data. We also engage in comprehensive GDPR privacy efforts, including our transparency commitments for customer data usage and the support for our customer’s Data Protection Impact Assessments (DPIAs). Now, we’re excited to support HIPAA compliance for many of our generally available models on Vertex AI, so that healthcare and life science customers with whom we have a Business Associate Agreement can run workloads with Protected Health Information (PHI) data on Google Cloud.
Innovate responsibly
Our AI Principles put beneficial use, user safety, and avoidance of harms above business outcomes and are embedded in how we develop our AI products. We’ve conducted extensive reviews on our generative AI products to identify potential risks and have developed guardrails to mitigate these impacts. For example, to address concerns around safety, we’ve implemented safety filters for bias, toxicity, and other harmful content. We also equip our customers with the tools they need to help reduce risk within their applications and provide recommendations to help navigate responsible AI.
Bring the power of generative AI to your organization
With both a wide selection of foundation models and extensive, enterprise-grade platform capabilities, Vertex AI continues to unlock ways for your business or organization to access foundation models, tune them on your proprietary data, and leverage them for differentiated apps and digital experiences. To take the next step, visit our product page or reach out to our sales representatives to gain access to our latest capabilities.
2,602 Uses of AI for Social Good, and What We Learned from Them

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For the past few years, we’ve applied core Google AI research and engineering to projects with positive societal impact, including forecasting floods, protecting whales and predicting famine. Artificial intelligence has incredible potential to address big social, humanitarian and environmental problems, but in order to achieve this potential, it needs to be accessible to organizations already making strides in these areas. So, the Google AI Impact Challenge, which kicked off in October 2018, was our open call to organizations around the world to submit their ideas for how they could use AI to help address societal challenges.
“Accelerating social good with artificial intelligence” sheds light on the range of organizations using AI to address big problems. It also identifies several trends around the opportunities and challenges related to using AI for social good. Here are some of the things we learned—check out the report for more details.
AI is globally relevant
We received 2,602 applications from six continents and 119 countries, with projects addressing a wide range of issue areas, from education to the environment. Some of the applicants had experience with AI, but 55 percent of not-for-profit organizations and 40 percent of for-profit social enterprises reported no prior experience with AI.

Similar projects can benefit from shared resources
When we reviewed all the applications, we saw that many people are trying to tackle the same problems and are even using the same approaches to do so. For example, we received more than 30 applications proposing to use AI to identify and manage agricultural pests. The report includes a list of common project submissions, which will hopefully encourage people to collaborate and share resources with others working to solve similar problems.
You don’t need to be an expert to use AI for social good
AI is becoming more accessible as new machine learning libraries and other open-source tools, such as Tensorflow and ML Kit, reduce the technical expertise required to implement AI. Organizations no longer need someone with a deep background in AI, and they don’t have to start from scratch. More than 70 percent of submissions, across all sectors and organization types, used existing AI frameworks to tackle their proposed challenge.
Successful projects combine technical ability with sector expertise
Few organizations had both the social sector and AI technical expertise to successfully design and implement their projects from start to finish. The most comprehensive applications established partnerships between nonprofits with deep sector expertise, and academic institutions or technology companies with technical experience.
ML isn’t the only answer
Some problems can be addressed by using alternative methods to AI—and result in faster, simpler and cheaper execution. For example, several organizations proposed using machine learning to match underserved populations to legal knowledge and tools. While AI could be helpful, similar results could be achieved through a well-designed website. While we’ve seen the impact AI can have in solving big problems, you shouldn’t rule out more simple approaches as well.
Global momentum around AI for social good is growing—and many organizations are already using AI to address a wide array of societal challenges. As more social sector organizations recognize AI’s potential, we all have a role to play in supporting their work for a better world.
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