Discovery’s Massive Workspace Migration Fuels Innovation and Collaboration
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In the past two decades, Discovery has moved from a purely cable business based in the U.S. to a global media and entertainment powerhouse. Like many other businesses in the industry, we’ve had to adjust to the unique shifts in people’s behaviors and preferences, almost all of which result from the rise in streaming.
We have always been consumer-obsessed at Discovery, with a corporate culture built on the desire to entertain and inspire people of all ages and backgrounds with exceptional content. As we’ve grown, we have also learned just how important it is to be staff-obsessed, giving our employees the best possible experiences so they can continue to innovate and deliver the world-class content our customers expect.
In 2019, we decided one way to fuel innovation and collaboration among employees was to bring in Google Workspace. Selected for its intuitive, easy-to-use, and constantly evolving tools, Google Workspace enables teams to seamlessly create, connect, and collaborate anywhere, anytime.
Given the scope of our ambitions, and recognizing the challenges of migrating 16,500 global employees to a new collaboration solution, we worked with Google Cloud premier partner SADA to get the job done.
Change management amid a massive migration
We began the move to Google Workspace by migrating our document storage system from a legacy cloud provider to Google Drive. This included 86 million items amounting to about two petabytes of data migrated with minimal disruptions. A few months later we completed our move to Google Workspace by migrating 1.2 million calendar invites and 20,800 mail accounts, including thousands of collaborative inboxes and delegated accounts.
In addition to the technical support and Google Workspace expertise that SADA provided, they also partnered with our project team on the change management strategy. Despite challenges presented by the COVID-19 pandemic, our training team and SADA were able to offer outstanding educational opportunities to assist our workforce in the transition and to get the most out of Google Workspace. This included collaborating on over 240 global webinars in seven languages.
Discovering the power of transformative tools
Discovery has many types of end users, from finance professionals and marketing teams to producers and content developers. The fact that Google Workspace has been well-received across the company is a testament to the power of the solution.
Many of our teams have taken advantage of collaborative Gmail accounts and shared drives, providing them with a centralized location to seamlessly communicate and work together on team-focused projects. Our internal communications team is especially happy with the real-time collaborative editing experience within Docs as they work on company-wide emails, announcements, and other projects.
These collaboration tools have allowed us to stay agile amid global lockdowns and will continue to do so as we adapt to a more flexible working environment.
The value of partnership
While we were comfortable with our legacy collaboration suite, one of the biggest benefits of switching to Google Workspace has been Google Cloud’s and SADA’s partnership. They provide us with regular updates on product roadmaps, upcoming features, and more.
This is just the beginning as we plan to grow, deliver new content, and lead the media and entertainment industry with the help of these two great partners and their solutions.
To learn more about Discovery’s journey with Google Workspace, read the full case study.
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AppSheet: Reduce Shadow IT and Accelerate Development of Enterprise-grade Apps
Google Cloud findings suggest that nearly 40 percent of organizations’ investments are consumed by shadow IT and can be a detractor to the adoption of cutting-edge tools and solutions. Also, about 51 percent of the surveyed executives are of the opinion that the inability to adapt to digital transformation trends and practices are at the risk of going out of business in the next 3-4 years. However, enterprises need not be blindsided by the mounting expenses involved with the implementation and optimization of solutions and tools meant for empowering employees. AppSheet, Google Cloud’s no-code application development and automation platform is at the helm of empowering organizations to custom build apps for employees without relying on third-party services.
Watch the video from the Google Workspace sessions of Next ’21 to hear experts’ insights on AppSheet to effectively govern workforce and ward off security threats to helps employees build enterprise-grade applications!
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Nearly 20 years after its debut, the Customer Relationship Management (CRM) software company, Salesforce, “dominates the market,” as Bloomberg puts it, with 19.6 percent market share in 2017, according to International Data Corporation. The company as also recently named number 1 in Fortune’s 2018 list of 100 Best Companies to Work For.
In the fast-changing, highly competitive industry that it helped establish, how does Salesforce maintain its position as a business, philanthropic, and workplace leader?
In part, the company’s success is a result of streamlined collaboration, both internally and externally, supported by real-time, easy communication between teams and partners.
As the company grew and expanded its network of offices and partners, it found that its on-premises email system and communication and collaboration tools couldn’t keep pace. That’s why it turned to G Suite.
“With all the stakeholders who need to review and comment, getting marketing materials out the door used to take weeks. With Google Docs, we can create, approve, and deliver assets in as little as 24 hours,” says Leandro Perez, Senior Director of Product Marketing, Salesforce.
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Boosting Chrome OS adoption with effective change management
Can you remember the last time you asked a child to do something how did you convince them to do what you wanted? How many times did they ask you why probably more than once, right? So we know change is hard when we ask someone to make a change we’re asking a lot from them. Very often with IT projects we expect people to change, we don’t really think through the implications of this.
The purpose of this video is to guide you to migrate to Chromebooks and help you understand the reason why. When putting together your change management plan there’s a much larger chance of your project being able to deliver on its business objectives.
Introducing new technology into your organization is an exciting step. However, change management and workforce adoption of the new technology can be challenging. Get insights from Google’s Chrome Enterprise expert on change management strategies and best practices for increasing Chromebook adoption in your organization.
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When it comes to data analysis, it’s easy to fall into routine. But no matter how much of a whiz you are at formulas or pivot tables, superb spreadsheet skills only take you so far if you’re working with multiple versions or outdated datasets.
On average, your employees spend up to eight hours each week—an entire work day—searching for and consolidating information.
What if businesses spent their time applying data insights instead of tracking them down?
Working in the cloud means your data can easily stay up to date because information is automatically saved as it’s typed. Multiple team members can collaborate in real-time from their phone, tablet or computer (online and offline) and create a single source of truth for projects, like quarterly budgets.
Powered by Google’s machine intelligence, Sheets does a lot
of the heavy
lifting for you when it comes to data analysis. You can ask a question
about your data and Sheets will return an answer using natural language
processing. Sheets also builds
charts, suggests
formulas and creates
pivot tables for you.
Swiggy: Delivering Local Food Within 40 Minutes
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Founded in 2014, Swiggy started small, delivering food to a few neighborhoods in Bengaluru, India. As the company grew, the team wanted a mapping technology that could help expand the service throughout India.
Swiggy needed a scalable mapping platform that covered a wide geographic area and offered tools to help the company to build an efficient mobile app and website for customers and delivery staff.
Customers find restaurants and order from them using the Android app, iOS app, or the website. Swiggy worked with Google Maps Partner Media Agility and used a variety of Google Maps Platform APIs to develop web and mobile apps that incorporate relevant local restaurant details.
Google Maps Platform Results
- Built a hyper-local delivery service that is growing throughout India at a rate of 25 percent per month
- Deliveries are made quickly, resulting in higher customer satisfaction and retention—users have been so satisfied that nearly 80 percent of its orders are from repeat customers
- Drivers seamlessly handle tens of thousands of orders per day
In order to guarantee fast food delivery, Swiggy returns only restaurants within four to five kilometers of the customer’s location. The Directions API is used by drivers to easily route to restaurants and customers. The customer can track the progress of the delivery and estimated arrival time using a mobile app or the website.
“Google Maps provides the most accurate and reliable data, which is crucial for us because maps and location are central to our business. We also knew Google’s intuitive interface would provide a great customer experience with little to no learning curve… Google Maps’ ability to provide customer location and the distances of nearby restaurants is the backbone of our success, because it ensures a reliable, consistent customer experience,” said Aman Jain, Senior Product Manager, Swiggy.
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