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A Run-through of an Innovative 2021 with Apigee

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To build customer-centric roadmaps, companies leverage APIs for creating cutting-edge platforms and modernize applications. Apigee API Management cast a wide web across its partner ecosystem, clientele and launched capabilities. Here's a recap!

Apigee is committed to continually innovating new capabilities and solutions for our customers, and 2021 saw new product launches, partnerships, and best practices for managing your expanding range of business-critical use cases. Here are some of our favorite stories from 2021. 

Our State of API Economy 2021 Report surveyed over 700 IT leaders globally and identified five key API trends that emerged post-COVID. SaaS and hybrid cloud-based API deployments are increasing with half of all respondents reporting increases in these areas, and AI- and ML-powered API management is also gaining traction, with usage growing 230% year-over-year among Apigee customers. Business metrics like Net Promoter Score (NPS) and speed-to-market are API users’ preferred way to measure success, and API ecosystems are increasingly innovation drivers, with high-maturity organizations much more likely to focus on building a developer ecosystem or B2B partner ecosystem around their API. Finally, API security and governance is more important than ever, as research showed that increased investment in security and governance was a high priority. Check out the blog to explore these five trends in more detail.

Launching new capabilities with Apigee X

We announced Apigee X, our next-generation platform that brings the powerful scale of Google technologies to Apigee API Management and allows enterprises to power API programs for enhanced scale, security, and automation. Apigee X customers can harness the capabilities of Cloud CDN to maximize the availability and performance of APIs across the globe, deploying across more than two dozen Google Cloud regions and enhancing caching at over 100 locations. Apigee X customers can apply solutions like Cloud Armor web application firewall for enhanced API security and Cloud Identity and Access Management (IAM) for authenticating and authorizing access to the Apigee platform. Apigee X also enhances automation by applying Google Cloud’s AI and ML capabilities to historical API metadata to detect anomalies, predict traffic, and ensure compliance. To read more about these features, check out our blogs on Apigee X and Cloud ArmorApigee X and Cloud CDN, and Apigee X and AI

Making new connections with Apigee Integration

Apigee brought our successful API-first approach to integration this year with the release of Apigee Integration. This silo-busting solution lets customers connect existing data and applications, and surface them as easily accessible APIs. Apigee Integration brings together the best of API management and integration into one unified platform so IT teams can scale their operations, improve developer productivity, and increase the speed to market. The platform comes with built-in connectors to Salesforce, Cloud SQL (MySQL, PostgreSQL), Cloud Pub/Sub and BigQuery, with connectors for additional third-party applications and databases on their way. Advanced integration patterns also serve our customers with even more use cases. Check out our launch blog and our Next session video for more details. 

Managing GraphQL APIs with Apigee

The exponential rise in digital services adoption among enterprises now generates petabytes of data every minute. You can harness the power of this data with query languages like GraphQL, accessing the data your app needs with one single request. The growing popularity of GraphQL APIs and their business-critical use cases mean it’s important to manage them with full life cycle capabilities, much like you manage your REST APIs. Last year we compared REST and GraphQL and introduced best practices for managing GraphQL APIs. You can also read our blog announcing Apigee’s support for the management of GraphQL APIs, and our partnership with StepZen to deliver these capabilities. To dive deeper into building GraphQL APIs, check out our Next session video

Looking back at the year’s top stories

2021 was the year of the customer, and we published the following stories to show how API management helps enterprises modernize their applications, build digital ecosystems, and generate value for their customers and their own organizations:

That’s a wrap for 2021! We hope you have a safe and happy holiday season, and we can’t wait to see what the new year brings for us. Stay tuned in 2022 for product launch announcements, partnerships, tips, and stories of how organizations like yours are innovating with Apigee.

Case Study

Bit Capital Rolls Out a Digital Financial Solution in Under 3 Months and at 2/3 the Cost

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Bit Capital was established with a certain urgency to develop its platform. Google Cloud ensured it was able to build and go live with a solution in under three months, at a cost about two-thirds lower than other providers--and with a small team.

In the past few years, a series of new technologies and regulatory changes has been transforming Brazil’s financial industry. The concept of blockchain added security and agility to financial transactions. The open banking system being deployed by the country’s Central Bank (BC) allows for platform integration and data sharing -with the user’s consent- between financial institutions. Recently, the launch of Pix, also by the BC, has shaken the market by creating a new payment method that is instant, free for individuals and 24/7.

Since 2018, the startup Bit Capital has been working on the development of 100%-digital financial solutions in the cloud to help its clients adapt to this new scenario in a convenient way, without the need to build an infrastructure for that or hiring different providers. Pix was not the exception.

In less than 3 months, the team was able to build and go live with a solution that can be used by both direct participants (i.e. those with banking licenses granted by BC) and indirect participants (i.e. companies depending on direct participants to offer payments on Pix) through Bit Capital’s platform.

Besides this differential, Pix and the startup’s other solutions are based on blockchain and Google Cloud’s cloud, ensuring greater security, scalability and availability for customers and allowing for an easy integration between Bit Capital’s platform’s solutions and those from other companies.

“Now we have a platform with an API and various microsservices, allowing clients to connect and develop their own financial product without having to start from scratch.”

Francesco Miolo, CFO, Bit Capital

A robust structure to handle Pix’s high demand

Bit Capital was established with a certain urgency to develop its platform. The idea was well-developed and customers were interested. The fast deployment of Google Cloud’s tools was one of the main factors that attracted the company to use it as a basis for its infrastructure.

“We managed to deliver everything we have today in Google Cloud with a small team. That was another challenge: being able to grow with a few people,” says Juliano Souza, the startup’s head of IT infrastructure. “We sought other cloud partners, but they had a steep curve. We chose Google Cloud because we needed quick, quality scaling.”

The same thing happened when they built the solution for Pix, despite the specific challenges involved. The BC had performance requirements that led the company to spend some time experimenting until they reached the best suite of tools to meet those requirements. The startup wanted to create a unique architecture that could help both large and small customers and be integrated to the platform’s other microservices.

With the support from Google Cloud’s team to answer doubts and make the best decisions, the solution was built in a few months, at a cost about two-thirds lower than other providers.

The solution’s architecture is based on apps running in Docker in Google Kubernetes Engine (GKE), with interconnected microservices. The blockchain system runs on Compute Engine, its rows are managed in Pub/Sub and Dataflow, and persistent data, in Cloud SQLCloud Interconnect is used for the connection with BC. Cloud KMS and Secrets Management store the company’s pre-credentials. All of this is supported by Cloud Load Balancing for load balancing and autoscaling.

According to the team, GKE was essential for the solution’s success. Using infrastructure as code in the tool made uploading of a group of microservices significantly easier. Developers are able to help set up this environment, which has helped spread the DevOps culture in the team. Besides orchestrating and integrating apps, GKE also provides an elastic structure to handle demand peaks and visibility to monitor internal components.

“Google Kubernetes Engine was the only way to ensure availability, observability and elasticity for all clients, whether small, middle-sized or large.”

Juliano Souza, Head of IT Infrastructure, Bit Capital

Nowadays, the solution’s environment has 20 clusters with over 1,500 pods – 250GB in data per month, providing a robust structure to support a service involving periods of intense demand such as Black Friday.

Ease to monitor, fix and improve

Just 10 days after Pix’s official launch date, the company had its first test: Black Friday. This allowed a major e-commerce customer to test the scale and see the success of the architecture that had been built. “It worked great regarding what the cloud could deliver. And we found what we needed to fix very quickly. Operations [formerly Stackdriver], in particular Cloud Trace, showed us clearly what needed to be done to improve performance,” Souza explains.

Using Operations added reliability by putting deliveries into production. Checking Cloud Trace to see if there were any performance issues and the exact point where they were happening became routine for Bit Capital’s developers. Google Cloud’s security tools and Google Safety Center provided the resources needed to monitor and secure the environment, with automatic data encryption at rest and in transit.

“Google Cloud has security as a premise. When we upload any kind of component, like a database or a virtual machine, the drive is encrypted by default. With other providers, you must specify that you want it encrypted.

”—Juliano Souza, Head of IT Infrastructure, Bit Capital

The easy service monitoring and management accelerates product and technology development because the team no longer needs to worry about infrastructure. Automated management allows professionals to spend more time on new projects and the company’s business. Also, the deployment of services in a Google Cloud multi-region impacts on customer experience, providing high availability for their solutions.

In the coming months, Bit Capital aims to ramp up service usage and the creation of new projects in Google Cloud by adding more customers to Pix’s solution and Banking as a Service (BaaS) solutions. Anthos will be incorporated to the tool suite to make it easier to connect apps with the customers’ on-prem environments. And the deployment of open banking has the potential to be a business driver for the company.

“We joke that we’re already doing open banking, because we have various connections with different providers, which allows us to offer an integrated solution,” says Francesco Miolo, the startup’s CFO. “With the arrival of the new regulations, something we are waiting for since we started out, we will be able, through our platform, to take our customers to the open finance ecosystem, enabling the development of disruptive business models.”

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Start Your Serverless Expeditions Now!

Google Cloud’s fully managed serverless platform like Cloud Run helps build and run highly scalable containerized applications. In traditional scenarios, over or under-provisioning enterprise applications can result in outages and cost hurdles. Severless Experts at the Google Cloud succinctly breakdown what serverless means for an organization and how Engineering Managers and CTO can rest assured with the predictability, developer productivity, automated release process and infrastructure abstraction.

Watch the video to unravel the serverless journey with Cloud Run!

E-book

Guide to API Management: How to Become User-Centric

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Customer and developer expectations are increasingly driving enterprise IT to employ new approaches to serving the needs of a diverse mix of users and experiences.

That’s where application programming interfaces (APIs) come into play. They are the foundation which digital business is built, allowing app developers to create apps that can serve the needs of a specific segment of users.

APIs are not new in many industries, but with the explosion of apps and experiences required in the digital world, and new customer-centric IT organizations, companies across industries need better solutions than ever to manage their APIs and API-driven businesses. API management enables you to create, manage, secure, analyze, and scale APIs.

An API management solution needs to include at least the following capabilities:

  • Developer portal to attract and engage application developers, enabling them to discover, explore, purchase (or profit from), and test APIs and register to access and use the APIs
  • API gateway to secure and mediate the traffic between clients and backends, and between a company’s APIs and the developers, customers, partners, and employees who use the APIs.
  • API lifecycle management to manage the process of designing, developing, publishing, deploying, and versioning APIs.

More sophisticated API management provides additional capabilities including:

  • An analytics engine that provides insights for business owners, operational administrators, and application developers enabling them to manage all aspects of a company’s APIs and API programs
  • API monetization to enable API providers to package, price, and publish their APIs so that partners and developers can purchase access or take part in revenue sharing.
  • It is typical for API management capabilities to be delivered in the cloud as a SaaS (Software as a Service) solution or on premises in a private cloud, or sometimes using a hybrid approach.

Download the full guide to understand how APIs can help your business become more user-centric.

Case Study

How Citrix Developed a World-class API Environment

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In today’s connected digital world, people expect their various applications to work together seamlessly. The key to making this happen is APIs. A robust library of APIs allows developers to connect applications and deliver new services quickly and easily. But to get the most out of APIs, companies need an API management platform that will deliver manageability and security.

However, as the Citrix team looked to quickly expand its API library, it realized that the company needed a leading API platform. “We researched every API platform and the clear leader was Apigee Edge,” says Adam Brancato, Senior Manager of Customer Applications at Citrix. “With Apigee Edge, we expanded our API support from 10 APIs to more than 50 APIs in a year.”

As a result, Citrix now supports a wide range of APIs for both internal and external use, including email, support cases, single sign- on, licensing, accounts, assets management, contacts, Salesforce integration, order validation, and more.

Download this case study to understand how the Citrix team leveraged Apigee to save time and boost productivity.

Blog

Google’s Default Messaging Apps for AT&T Android Users Ensure Richer Conversations

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Google and AT&T announce collaboration to make Google Messaging apps the default feature for AT&T customers with Android devices for consistent, secure and enhanced messaging experience. Read to explore more features in Messaging.

Today, we’re announcing that we’re working with AT&T to establish Messages by Google as the default messaging application for all AT&T customers in the United States using Android phones. The collaboration aims to help accelerate the industry toward global Rich Communication Services (RCS) coverage and interoperability to offer a consistent, secure, and enhanced messaging experience for all Android users around the world.

“Many AT&T customers have enjoyed the advantages of RCS for years when texting with friends and family,” said David Christopher, executive vice president and general manager – AT&T Mobility. “We look forward to working closely with Google to extend these benefits to even more of our customers as they enjoy richer conversations with others around the world.”

Working together, AT&T and Google will continue the momentum to upgrade SMS with enhanced messaging features offered in Messages, which includes the support of chat features based on the open RCS standard. With Messages as the default messaging application, all AT&T customers using Android devices will get enhanced features so they can:

  • Share full-resolution pictures from a recent event or vacation 
  • Send a higher-quality video of that soccer goal and the celebration that followed
  • Know when someone is replying to a text
  • Send and receive messages over Wi-Fi or data
  • Participate in group chats where it’s easy to add someone else to the conversation, or let someone leave, without starting a brand new thread
RCS-AT&T 3.gif

In addition to these features, we’re also rolling out end-to-end encryption for one-on-one RCS conversations between people using Messages and people who have chat features enabled.

E2EE - AT&T.jpg

For years, we’ve been working with the mobile industry and device makers to bring enhanced and secure messaging to everyone on Android. Today’s announcement—that AT&T customers using Android devices will soon be able to enjoy these features by default—is a major step forward.

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AL/ML and Data Products Delivered through Google Cloud Makes them Leader of Gartner 2022 Magic Quadrant

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Speeding Up App Modernization with Apigee and Anthos

If you build apps and services that your customers consume, two things are certain:  You’re exposing APIs in some form or the other. Your apps are made by multiple functions working together to deliver products and services.  As you scale up and grow, your enterprise architecture can benefit from a sound

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Pizza Hut India: Increasing Customer Coverage and Delivering Pizzas on Time

A subsidiary of United States-headquartered corporation Yum! Brands, Pizza Hut prides itself on serving more pizzas than any other pizza business. Founded in 1958, Pizza Hut operates 18,000 restaurants in over 100 countries. In the Indian subcontinent, Pizza Hut and franchise partners Devyani International and Sapphire Foods India operate more than 500

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