Post-COVID: Times Driven by Data Analytics and Intelligence

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As we think about economic recovery from COVID-19—both inside Google and outside through working with Google Cloud customers—we’ve made many important observations. Among them is the recognition that the ways software developers and IT practitioners work together will shift in the post COVID-19 world. Our economic recovery today will look different than past recoveries, and on a fundamental level, the way we innovate will be different than it’s ever been before.
Right now, we’re entering a new phase of cloud computing, where businesses have shifted from making tactical infrastructure decisions, to making larger IT decisions with an eye towards enabling transformation throughout the company. Data, and what we can do with that data, is key to this transformation. And how companies put data in the hands of every employee to help catalyze transformation and solve the most important and impactful opportunities in their industries is at the core.
A recent Google-commissioned study by IDG highlighted the role of data analytics and intelligent solutions when it comes to helping businesses separate from their competition. The survey of 2,000 IT leaders across the globe reinforced the notion that the ability to derive insights from data will go a long way towards determining which companies win in this new era.
Data analytics and intelligence were prioritized during COVID-19
The results of the IDG study show a separation amongst those organizations that embrace the capabilities of today’s data analytics and AI/ML tools and those that do not. When COVID-19 hit, many organizations cancelled IT initiatives, with 55% of respondents delaying or cancelling at least one technology project. However, 32% of respondents accelerated or introduced initiatives around building out or improving the use of data analytics and intelligence. IT leaders realize how critical data is to their future success, even when resources are scarce.
Digital-focused companies are faster to embrace advanced intelligence tools
Furthermore, enthusiasm for big data analytics, AI, and ML technologies is highest among companies who are further along in their digital transformation journeys. Fifty-four percent of companies who identify as “Fully digitally transformed” or “Digital native” are using or considering using these tools, vs. the global average of 37%. And, these same organizations are embracing the promise of AI more than their peers. Forty-eight percent felt that “Embedded AI across our full stack of cloud solutions will be critical” vs 39% of digital conservatives. These companies realize these digital tools enable them to be more resilient, agile, and prepared for whatever the future brings.

Companies are turning to cloud to maximize insights from data
As companies tap into the promise of data analytics and AI/ML, they are turning to cloud for help. When considering which cloud providers to work with, 78% of respondents said big data analysis is a “must have” or a “major consideration,” which placed this capability at the top of the list of consideration factors. This is not surprising, as cloud solutions address the most common pain points and barriers to innovation. Three of the respondents’ top four areas impeding innovation are addressed by cloud: Insufficient IT & developer skill sets (1st), security risks and concerns (2nd), and legacy systems and technologies (4th). Plus, cloud makes it easier to quickly launch a project, scale up or scale down, and pay for only what you use.

COVID-19 changed the very nature of business, and of IT. It forced IT leaders to decide where to put their scarce resources and big data analytics and AI/ML were, understandably, at the top of the list. To learn more about the findings, download the IDG report “No turning back: How the pandemic reshaped digital business agendas.”
Say Hola to New Google Cloud Region in Madrid

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We’re continuing to expand our global footprint — and we’re doing it rapidly. In 2020, we announced our plans to launch a new cloud region to help accelerate the economic recovery and growth of Spain. Today, we’re excited to announce that our new Google Cloud region in Madrid is officially open.
Designed to help meet the growing technology needs of Spanish businesses, the new Madrid region (europe-southwest1) provides low-latency, highly available cloud services with high international security and data protection standards — all on the cleanest cloud in the industry. The new Madrid region joins our network of 33 regions throughout the globe, helping local Spanish businesses connect with users everywhere. You can join us at our region celebration on May 25 here.
A cloud built for Spain
Google Cloud’s global network of regions is the cornerstone of our cloud infrastructure, enabling us to deliver high-performance, low-latency, sustainable cloud-based services and products to support our customers across the globe.
Built in partnership with Telefónica, the new Madrid region offers Google Cloud’s unique global infrastructure locally, creating new opportunities for digital transformation across various industries and making it easier for organizations at any stage of their cloud journey to securely deliver faster, more reliable customer experiences.
Accelerating digital transformation also requires cloud services that meet regulatory compliance and digital governance requirements. In particular, highly regulated sectors like government, healthcare, and financial services need additional controls to store data and run workloads locally.
“We welcome the Cloud capabilities that the Google Cloud region is bringing to Spain. It is especially important for the alignment with the security levels that public sector organizations demand and as required in the National Security Scheme. They must take advantage of a cloud that is offered locally with the highest security guarantees. The collaboration with hyperscalers is key. It is also essential to continue advancing with best practices adoption, training, security configurations and supervision” Luis Jimenez, Subdirector del Centro Criptológico Nacional.
Having a new region in Madrid helps remove these barriers to cloud adoption, allowing both Spanish businesses and government entities to meet their availability, data residency, and sustainability needs in Spain while also accelerating their digital transformation.
The Madrid region is launching with three cloud zones to prevent service interruptions, and our standard set of products, including Compute Engine, Google Kubernetes Engine, Cloud Storage, Persistent Disk, CloudSQL, and Cloud Identity. . Customers will also get access to smarter analytics capabilities, AI and ML solutions, and application modernization tools that allow them to unleash the full potential of cloud computing.
At the same time, customers will benefit from controls that enable them to maintain the highest security, data residency, and compliance standards, especially those that deal with specific data storage requirements.
“In DIA Group we have always been committed to seeking innovative solutions to improve our customers’ experience while respecting the trust they place on us every day. For this reason we have decided to rely on the new Google Cloud region in Madrid for some of our most critical workloads like our store operations (orders, inventory, product stock, etc). This will guarantee our customers a low-latency service while managing their data within the national borders, as well as optimized performance.” – Carlos Valero, Chief Information Officer, Grupo DIA
“Offering our customers low-latency services while keeping workloads and data management safe, is vital for us. The availability of the new Google Cloud region in Madrid represents a great step forward that will allow us to achieve our goals and meet the expectations of our customers by offering them a premium user experience without neglecting data security and residency.” – Carmen Lopez Herranz, CTO, BBVA
Going beyond with a transformation cloud
At Google Cloud, we’re constantly working to help customers across various industries achieve what was once considered impossible, reinvent themselves, and transform the way they serve their customers using digital technology — all on the cleanest cloud in the industry.
Our transformation cloud is helping businesses become:
Smarter: Google Cloud lets you leverage data for deeper insights with a unified platform that makes it easy to get value from structured or unstructured data, regardless of where it resides.
Open: Google Cloud’s commitment to multicloud, hybrid cloud, and open source provides the freedom to choose the right solutions, allowing developers to build and innovate faster, in any environment.
Connected: Digital transformation isn’t just about technology — it’s about people and culture. In an era where work can happen anywhere, Google Cloud provides the tools needed to be more innovative, productive, and make faster decisions, together.
Trusted: Google Cloud offers strong security capabilities and a zero-trust architecture to help protect data, applications, and infrastructure against potential threats. We also provide specific offerings and work closely with local partners to help address digital sovereignty requirements emerging from both customers and policymakers.
In addition to the launch of our new Madrid cloud region, we’re making other commitments that will pave the way for new business innovations and development in Spain. The Grace Hopper subsea cable landed in September 2021 in Bilbao, connecting Spain and the UK with the United States for increased performance and greater support using the same network that powers Google infrastructure and products.
We’re also helping people develop new skills that will enable society to champion cloud technology and growth in the future. Google has already helped to train more than 1 million people with our Grow with Google program in Spain, and we have future plans to open a center of excellence for cybersecurity in Malaga and support the creation of the AI Lab Granada, in collaboration with Indra Minsait in the coming years.
For more details about the Madrid region, head to our cloud locations page, where you’ll find updates on the availability of additional services and regions.
Expanding Google Cloud Ready – Sustainability Program with 12 New Partners

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We introduced the Google Cloud Ready – Sustainability designation earlier this year to showcase those partners committed to help global businesses and governments accelerate their sustainability programs. These partners build solutions that enhance the capabilities and ease the adoption of powerful Google Cloud technologies, such as Google Earth Engine and BigQuery, allowing customers to leverage data-rich solutions that help reduce their carbon footprints.

Today, we’re pleased to announce growth of the Google Cloud Ready – Sustainability program, with 12 new partners joining the initiative and bringing their climate, ESG, and sustainability platforms to Google Cloud. These partners include:
Aclima is pioneering an entirely new way to diagnose the health of our air and track climate-changing pollution. Powered by its network of roving and stationary sensors, Aclima measures air pollution and greenhouse gasses at unprecedented scales and with block-by-block resolution.
Sustainability at Airbus means uniting and safeguarding the world in a safe, ethical, and socially and environmentally responsible way. Airbus has a comprehensive sustainability strategy built on four core commitments, which guide the company’s approach to the way it does business and how it designs its products and services: Lead the journey toward clean aerospace, respect human rights and foster inclusion, build the business on the foundation of safety and quality, and exemplify business integrity.
Atlas AI is a predictive analytics platform that analyzes, monitors, and forecasts regions of growth, vulnerability, and opportunity around the world to offer insight into where organizations can grow most successfully, and where investment can boost historically underserved communities. Atlas AI’s platform has been used to expand water and sanitation infrastructure, promote new electrification, target community health services, and broaden internet access in countries across Sub-Saharan Africa and South Asia.
BlueSky Resources makes sense of sensors from both public and private sources by harmonizing inputs from ground, aerial and space based inputs. Expertise in atmospheric science and cloud technology allows BlueSky to provide understanding and insights related to the correlation of emissions insights to assets and activities. This powerful combination of data, climate science and delivery of insights is enabling focused sustainability impact across clients in various industries including energy, waste management, industry and natural resource management.
Electricity Maps provides companies with actionable data quantifying the carbon intensity and origin of electricity. This data is available on an hourly basis across 50+ countries and more than 160 regions. Electricity Maps’ mission is to organize the world’s electricity data to drive the transition toward a truly decarbonized electricity system.
FlexiDAO is a global climate tech company based in the Netherlands and Spain. The company works closely with other critical stakeholders to co-create the international standard around energy-related emissions compliance. Thanks to FlexiDAO’s end-to-end 24/7 Carbon-free Energy platform, companies can quantify and confidently showcase their contribution to society’s decarbonization.
LevelTen Energy helps organizations achieve carbon-free energy usage targets (on an annual and 24/7 basis) by delivering access to the world’s largest clean energy marketplace, and the software, data, analytics, and expertise required for efficient transactions. The LevelTen Platform connects energy buyers and over 40 sustainability advisors with more than 1,800 carbon-free energy projects in 24 countries across North America and Europe.
Ren is a SaaS platform built on Google Cloud that enables companies with global supply chains to source the cleanest energy possible. Despite using country-sized amounts of energy, most companies have no idea how to transition to renewables due to complex financial, technical, and logistical challenges. Ren unlocks cost savings, provides the cleanest energy possible, and ensures companies meet their carbon commitments on time.
Sidewalk Labs, an urban innovation unit in Google, builds products to radically improve quality of life in cities for all. Delve is a product that helps real estate teams design more sustainable buildings and neighborhood blocks, faster. Mesa automates building controls to deliver savings and comfort to commercial building owners and tenants. With these products and others, Sidewalk Labs helps commercial real estate developers, building owners and city planners make more sustainable choices for the built environment that are better for communities and the planet.
Tomorrow.io is The World’s Weather and Climate Security Platform, helping countries, businesses, and individuals manage their weather and climate security challenges. The platform is fully customizable to any industry impacted by the weather. Customers around the world use Tomorrow.io to dramatically improve operational efficiency. Tomorrow.io was built from the ground up to help teams prepare for the business impact of weather by automating decision-making and enabling climate adaptation at scale.
UP42 is a geospatial developer platform and marketplace bringing together industry-leading data and ready-to-use processing algorithms. The platform enables organizations to build, run, and scale geospatial products. With the ability to choose from a wide range of high-resolution commercial and open satellite data, aerial, weather, and others, solution providers can apply best-in-class machine learning and/or processing modules to gain valuable geospatial insights and streamline their processes.
Woza is a sustainable innovation platform that leverages deep geospatial knowledge and existing best-in-class technologies to develop a new generation of streamlined analytics workflows focused on sustainability. Companies in agri-food, energy, and public sector are partnering with Woza to accelerate their journey to Industry 4.0.
Adding expertise to accelerate sustainability use cases
New partners in the initiative join our existing Google Cloud Ready – Sustainability partners like Carto, Climate Engine, Geotab, NGIS, and Planet Labs PBC bringing a wealth of industry knowledge, offering solutions for sustainability challenges ranging from first-mile sustainable sourcing and spatial finance to fleet electrification and rich geospatial visualizations.
CARTO is the world’s leading Location Intelligence platform, enabling organizations to use spatial data and analysis for more efficient delivery routes, better behavioral marketing, strategic store placements, and much more. The company’s solutions extend the geospatial capabilities available in BigQuery, while leveraging the near limitless scalability that Google Cloud provides. When it comes to sustainability, CARTO’s platform is trusted by a wide range of organizations, including Greenpeace, Vizzuality, Litterati, Indigo, WWF, the Marine Conservation Institute, The World Bank, and the Institute for Sustainable Cities.
Climate Engine leverages data from Google Earth Engine and other ecosystem partners to help organizations improve their climate change-related risk planning in areas such as water use, agriculture, storm risk, and wildfire spread. By linking the economy and the environment, organizations can understand how environmental risks are affecting their markets and discover opportunities to reduce their emissions and potential supply chain or operational disruptions from climate-related events.
Geotab is advancing security, connecting commercial vehicles to the cloud, and providing data-driven analytics to help customers better manage their fleets. Processing billions of data points daily, Geotab helps businesses improve and optimize fleet productivity, enhance safety, and achieve sustainability goals and stronger compliance.
Geospatial solutions provider NGIS built a SaaS-based first-mile sustainable sourcing solution called TraceMark using Google Cloud’s geospatial platform and technologies from other ecosystem partners. Several global CPG firms have already used TraceMark to modernize their geospatial workflows and help facilitate the use of space-based data for supply chain sustainability transformation.
Planet Labs PBC operates the largest fleet of Earth imaging satellites in history, with approximately 200 satellites in orbit. Planet’s mission is to image the whole earth’s landmass every day to make global change visible, accessible, and actionable. As a Public Benefit Corporation, Planet’s Public Benefit Purpose is to accelerate humanity toward a more sustainable, secure, and prosperous world by illuminating environmental and social change.
How the Google Cloud Ready – Sustainability program works
If you are a Google Cloud partner with sustainability solutions and expertise to share, the Google Cloud Ready – Sustainability program is open for applications. Entry into the program requires that the partner solution delivers quantifiable results for climate mitigation, adaptation, or reporting needs. To apply for the Google Cloud Ready – Sustainability designation, the solution must:
- Be available on Google Cloud
- Address ESG risk, and assist customers in achieving ESG targets and/or support typical ESG goal frameworks, such as the United Nations’ SDGs
- Demonstrate repeatability
- Meet minimum Google Cloud application development best practices, including security, performance, scalability, availability, and carbon footprint reporting for available services
- Have Google Cloud Carbon Footprint Reporting enabled
- Have at least one public customer case study available.
The selection process begins with an evaluation of the solution. If a partner meets the above criteria, Google Cloud provides a suggested roadmap for tier progression within the program and then issues a formal acknowledgement of participation in the Google Cloud Ready – Sustainability program. Together, Google Cloud sustainability partners can deliver platforms that are helping businesses and governments accelerate progress aligned to their environmental goals.
Google Cloud will showcase the validated solutions on the Google Cloud Partner Directory Listing, Google Cloud Ready Sustainability Partner Advantage page, and — if applicable — via the Google Cloud Marketplace. We hope to help customers better understand how these technologies can help them meet their ESG goals, find the right solution for their particular challenge, and implement a solution faster.
Prospective partners can visit the Partner Portal to learn more about the Google Cloud Ready – Sustainability program or complete an application.
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An Indian Example of How to Really Up Your Customer Experience Game and Increase Conversion Rates With AI
How about selfie analysis of users to recommend them the right lipstick color?
That’s just one of the many ideas folks at Purplle.com came up with to improve the buying experience of Indian consumers.
And without the power of Google Cloud, it would probably have remained just that…an idea.
But today, thanks to Google Cloud, “Nothing seems impossible,” says Suyash Katyayani, CTO, Purplle.
Purplle.com is an online e-commerce company in India and one of the pioneers in creating a digitally-native beauty brands in India.
“The beauty industry is so data intensive that we needed to have a strong data strategy and we were looking out for solutions which would enable us to have a strong data pipeline and a strong data warehousing solution,” says Katyayani.
That’s when it turned to Google Cloud.
Additionally, Purplle.com, says Katyayani, does not have to worry about at what scale the company operates at because they have access to state-of-the-art infrastructure from Google Cloud available to them so that their developers can run experiments.
“The biggest plus point for us has been the agility that Google Cloud has added,” says Katyayani.

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Business Value of Google Cloud for SAP Environments examines the impact of how migrating SAP workloads, data, and applications to Google Cloud can benefit organizations. Through interviews with Google Cloud customers, IDC developed a Business Value model to show the clear value of running their SAP environments on Google Cloud.
In this IDC Business Value paper sponsored by Google Cloud, you’ll learn how organizations:
- Saw 46% lower cost of operations by running equivalent SAP environments on Google Cloud;
- Enabled IT infrastructure, database, and security teams to work 56% more efficiently and effectively;
- Minimized productivity and revenue losses by 98% associated with unplanned outages; and
- Achieved three-year benefits of $4.8 million per organization based on infrastructure cost savings, staff efficiencies, and employee productivity and revenue gains as described.
Download this white paper now to learn how moving your SAP environment to Google Cloud can give your company a competitive edge.
How Google Cloud and SAP Address Global Supply Chain Initiatives

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With SAP Sapphire kicking off today in Orlando, we’re looking forward to seeing our customers and discussing how they can make core processes more efficient and improve how they serve their customers.
One thing is certain to be top of mind – the global supply chain challenges facing the world today. It’s affecting every business across every industry, from common household items that once filled store shelves and are now on backorder, to essential goods and services like food and medical treatments, which are at risk. Even cloud-native companies are making changes to ensure they have the insights, equipment, and other assets they need to continue serving customers.
We are proud to work with SAP on many initiatives that are driving results for our customers and helping them run more intelligent and sustainable companies. I’d like to highlight three of these important initiatives and how they are helping address global supply chain challenges.
Enabling more efficient migrations of critical workloads
We know a key barrier to entry in the cloud is the ability to easily migrate from on-premises environments. Our cloud provides a safe path to help companies including Johnson Controls, PayPal, and Kaeser Compressor to digitize and solve large, complex business problems, reduce costs, scale without cycles of investment, and gain access to key services and capabilities that can unlock value and enable growth.
Singapore-based shipping company Ocean Network Express (ONE) has become more agile by running their mission-critical SAP workloads on Google Cloud and using our data analytics to improve operational efficiency and make faster decisions. They have gone from an on-premises data warehouse solution that would take a full day loading data from SAP S/4HANA, to using our BigQuery solution that delivers business insights in minutes.
Since The Home Depot moved its critical SAP workloads to Google Cloud, the company has been able to shorten the time it takes to prepare a supply chain use case from 8 hours to 5 minutes by using BigQuery to analyze large volumes of internal and external data. This helps improve forecast accuracy and more effectively replenish inventory by being able to create a new plan when circumstances change unexpectedly with demand or a supplier.
Accelerating cloud benefits through RISE and LiveMigration
At Google Cloud, we have dedicated programs to help migrate SAP and other mission-critical workloads to our cloud with our Cloud Acceleration Program for SAP.
For SAP customers moving to Google Cloud, we provide LiveMigration to provide superior uptime and business continuity. LiveMigration eliminates downtime required for planned infrastructure maintenance. This means that your SAP system continues running even when Google Cloud is performing planned infrastructure maintenance upgrades thus ensuring superior business continuity for your mission critical workloads.
We are also proud to be a strategic partner with the RISE with SAP program, which helps accelerate cloud migration for SAP’s global customer base while minimizing risks along the migration journey. This program provides solutions and expertise from SAP and technology ecosystem partners to help companies transform through process consulting, workload migration services, cloud infrastructure, and ongoing training and support. To secure your mission critical workloads, SAP and Google Cloud can provide a 99.9% uptime SLA as part of the RISE with SAP program.
Many large manufacturers have taken advantage of RISE with SAP to forge a secure, proven path to our cloud, including Energizer Holdings Inc., a leading manufacturer and distributor of primary batteries, portable lights, and auto care products. Energizer has turned to RISE with SAP on Google Cloud to power its move to SAP S/4HANA. The company wants to automate essential business processes, improve customer service, and boost innovation. It had been using a private cloud solution but needed to gain flexibility while better containing costs.
“SAP S/4HANA for central finance will help us automate essential business processes, improve customer service, and fuel innovation that grows our company’s leadership position globally. We selected RISE with SAP to begin our journey to SAP S/4HANA and maintain the freedom and flexibility to move at our own pace,” said Energizer Chief Information Officer Dan McCarthy.
Another example is global automotive distributor Inchcape, which moved its mission-critical sales, marketing, finance, and operations systems and data to Google Cloud. With its diverse data sets now in a single, secure cloud platform, Inchcape is applying Google Cloud AI and ML capabilities to manage and analyze its data, automate operations, and ultimately transform the car ownership experience for millions.
“Google Cloud’s close relationship with SAP and its strong technical expertise in this space were a big pull for us,” said Mark Dearnley, Chief Digital Officer at Inchcape. “Ultimately, we wanted a headache-free RISE with SAP implementation and to unlock value for auto makers and consumers in all our regions, while continuing to have the choice and flexibility to modernize our 150-year old business in a way that works for us.”
A new intelligence layer for all SAP Google Cloud customers
When moving mission-critical workloads to the cloud, companies not only need to migrate safely, they also need to quickly realize value, which we enable with Google Cloud Cortex Framework — a layer of intelligence that integrates with SAP Business Technology Platform (SAP BTP). Google Cloud Cortex Framework provides reference architectures, deployment accelerators, and integration services for analytics scenarios.
Like many large e-commerce companies, Mercado Libre experienced skyrocketing transactions that more than doubled in 2020 as people sheltered at home during the pandemic, and they are anticipating more growth. The Google Cloud Cortex Framework is enabling Mercado Libre to respond, run more efficiently, and make faster, data-driven decisions.
Continued partnership to support organizations around the world
Our longstanding partnership with SAP continues to yield exciting innovations for our customers, and we’re honored to work with them to help customers address the ongoing impact of global supply chain challenges. We’re looking forward to sharing new insights and innovations at SAP Sapphire this week, and to listening and learning from you about your plans and challenges, and how we can best support your transformation to the cloud.
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