Google Cloud's ML-based Image Classification App: A Key to Global Wildlife Conservation - Build What's Next

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Google Cloud’s ML-based Image Classification App: A Key to Global Wildlife Conservation

Wildlife provides critical benefits to support nature and people. Unfortunately, wildlife is slowly but surely disappearing from our planet and we lack reliable and up-to-date information to understand and prevent this loss. By harnessing the power of technology and science, we can unite millions of photos from [motion sensored cameras] around the world and reveal how wildlife is faring, in near real-time…and make better decisions

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An Indian Example of How to Really Up Your Customer Experience Game and Increase Conversion Rates With AI

How about selfie analysis of users to recommend them the right lipstick color?

That’s just one of the many ideas folks at Purplle.com came up with to improve the buying experience of Indian consumers.

And without the power of Google Cloud, it would probably have remained just that…an idea.

But today, thanks to Google Cloud, “Nothing seems impossible,” says Suyash Katyayani, CTO, Purplle.

Purplle.com is an online e-commerce company in India and one of the pioneers in creating a digitally-native beauty brands in India.

“The beauty industry is so data intensive that we needed to have a strong data strategy and we were looking out for solutions which would enable us to have a strong data pipeline and a strong data warehousing solution,” says Katyayani.

That’s when it turned to Google Cloud.

Additionally, Purplle.com, says Katyayani, does not have to worry about at what scale the company operates at because they have access to state-of-the-art infrastructure from Google Cloud available to them so that their developers can run experiments.

“The biggest plus point for us has been the agility that Google Cloud has added,” says Katyayani.

Case Study

Beany’s Cloud-Based Accounting Solutions Transform Small Business Finance

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Beany, a financial services company, has integrated with Google Cloud to streamline accounting and financial planning for small businesses. This innovative solution will improve efficiency, accuracy, and accessibility for small business owners.

Many people start a small business that aligns with their passions, but soon discover the day-to-day running of a business is very different than anticipated. Dealing with accounting, finance, and other daily activities can quickly overwhelm even the most promising of new businesses.

Recognizing the unique challenges facing small businesses, we founded Beany. With our personalized accounting platform, small business owners can relax knowing that we will look after all their compliance and advisory needs. Business owners who use Beany also benefit because they end up freeing more time to focus on what they enjoy and do best—likely the main reasons they started their business in the first place. We prepare financial statements, minimize tax and keep an eye that our clients are paying the right amount at the right time. We also advise on business purchase and sale, valuations and forecasting for banks. In fact, we do everything that a business owner needs from their accountant, including a help desk filled with domain experts to provide free & unlimited advice and support. 

As we expand our team, we’ll continue to introduce new solutions, services, and integrations that make it even easier for small businesses to prioritize business planning, balance budgets, and keep up with ever-changing tax laws. We also plan to launch Beany in new markets and extend our global footprint beyond New Zealand, Australia, and the UK.    

Migrating and scaling Beany

Beany was initially developed and hosted on a virtual private server (VPS) with limited capabilities. As our subscriber base grew, we realized we needed a more scalable, secure solution to eliminate downtime and deliver a reliable customer experience. We also understood it would be challenging for our small engineering team to cost-effectively test and deploy new features without a more agile development environment. 

With that in mind, we chose the secure-by-design infrastructure of Google Cloud to power Beany and help us scale our innovative accounting platform. We now use Compute Engine to cost-effectively create virtual machines (VMs) that automatically select optimal amounts of processing and memory. 

In addition, we encrypt, store, and archive everything on highly secure Cloud Storage, leveraging a combination of solid-state drives (SSDs) and hard disk drives (HDDs) for hot, nearline, and coldline data. With Cloud Storage, we can replicate data between regions in under 15 minutes to enable rapid recovery and business continuity. This has been really useful moving images to data centers on the other side of the planet quickly as we primarily operate out of Sydney and London. 

We also connect, create, and collaborate on Google Workspace using Google Gmail, Docs, Calendar, and Meet. Beany smoothly integrates with Google Sheets to provide live reporting from our application direct to our sales, marketing and support staff. It also makes sharing account data with our accounting clients easy and secure.

Analyzing financial data with Google Cloud AI and machine learning

Joining the Google for Startups Cloud Program gave us immediate access to Google Cloud credits which we use to cost-effectively trial and deploy additional Google Cloud solutions. We continue to evaluate Cloud Code which will help our developers more efficiently create, deploy, and integrate applications directly on Google Cloud. We’re also exploring how Google Cloud AI and machine learning products such as Vertex AI and AutoML can further revolutionize accounting with advanced financial analyses and end-to-end automation of business processes.

We can’t wait to see what we accomplish next as we grow our team and introduce new services and solutions that enable small businesses to streamline operations, lower costs, and increase profits. It’s exciting to help small business owners manage accounting and financial planning so they can spend more time doing what they love and realize their business vision.

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Beany team members

If you want to learn more about how Google Cloud can help your startup, visit our page here to get more information about our program, and sign up for our communications to get a look at our community activities, digital events, special offers, and more.

Case Study

Canadian Bank’s SAP Workload Moved to BigQuery Helps Unlock New Business Opportunities

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Canadian ATB Financial's migration of SAP environs that managed its core banking, financial services, payment engine and CRM data to Google Cloud and BigQuery helped them realize business outcomes in millions!

When ATB Financial decided to migrate its vast SAP landscape to the cloud, the primary goal was to focus on things that matter to customers as opposed to IT infrastructure. Based in Alberta, Canada, ATB Financial serves over 800,000 customers through hundreds of branches as well as digital banking options. To keep pace with competition from large banks and FinTech startups and to meet the increasing 24/7 demands of customers, digital transformation was a must. To support this new mandate, in 2019, ATB migrated its extensive SAP backbone to Google Cloud. In addition to SAP S/4 HANA, ATB runs SAP financial services, core banking, payment engine, CRM and business warehouse on Google Cloud. 

In parallel, changes were needed to ATB’s legacy data platform. The platform had stability and reliability issues and also suffered from a lack of historical data governance. Analytics processes were ad hoc and manual. The legacy data environment was also not set up to tackle future business requirements that come with a high dependency on real-time data analysis and insights.

After evaluating several potential solutions, ATB chose BigQuery as a serverless data warehouse and data lake for its next-generation, cloud-native architecture. “BigQuery is a core component of what we call our data exposure enablement platform, or DEEP,” explains Dan Semmens, Head of Data and AI at ATB Financial. According to Semmens, DEEP consists of four pillars, all of which depend on Google Cloud and BigQuery to be successful:

  1. Real-time data acquisition: ATB uses BigQuery throughout its data pipeline, starting with sourcing, processing, and preparation, moving along to storage and organization, then discovery and access, and finally consumption and servicing. So far, ATB has ingested and classified 80% of its core SAP banking data as well as data from a number of its third-party partners, such as its treasury and cash management platform provider, its credit card provider, and its call center software. 
  2. Data enrichment: Before migrating to Google Cloud, ATB managed a number of disconnected technologies that made data consolidation difficult. The legacy environment could handle only structured data, whereas Google Cloud and BigQuery lets the bank incorporate unstructured data sets, including sensor data, social network activity, voice, text, and images. ATB’s data enrichment program has enabled more than 160 of the bank’s top-priority insights running on BigQuery, including credit health decision models, financial reporting, and forecasting, as well as operational reporting for departments across the organization. Jobs such as marketing campaigns and month-end processes that used to take five to eight hours now run in seconds, saving over CA$2.24 million in productivity. 
  3. Self-service analytics: Data for self-service reporting, dashboarding, and visualization is now available for ATB’s 400+ business users and data analysts. Previously, bringing data and analytics to the business users who needed it while ensuring security was burdensome for IT, fraught with recurrent data preparation and other highly manual elements. Now, ATB automates much of its data protection and governance controls through the entire data lifecycle management process. Data access is not only open to more team members but it is faster and easier to acquire without compromising security. And it’s not just raw data that users can access. ATB uses BigQuery to define its enterprise data models and create what it calls its data service layer to make it easier for team members to visualize their data.
  4. AI-assisted analytics and automation: Through Google Cloud and BigQuery, ATB has been able to publish data and ML models that provide alerts and notifications via APIs to customer service agents. These real-time recommendations allow customer service agents to provide more tailored service with contextualized advice and suggested new services. So far, the company has deployed more than 40 ML models to generate over 20,000 AI-assisted conversations per month. Thanks to improved customer advocacy and less churn, the bank has realized more than CA$4 million in operating revenue. During the ongoing COVID crisis, the system was also able to predict when business and personal banking customers were experiencing financial distress so that a relationship manager could proactively reach out to offer support, such as payment deferral or loan restructuring. The AI tools provided by BigQuery are also helping ATB detect fraud that previously evaded rules-based fraud detection by using broader sets of timely and accurate data. 

Thanks to the speed and ease of moving data from SAP to BigQuery, ATB is using artificial intelligence (AI) and machine learning (ML) to do things it previously hadn’t thought possible, including sophisticated fraud prevention models, product recommendations, and enriched CRM data that improves the customer experience. 

Using the power of Google Cloud and BigQuery, ATB Financial has been able to draw more value from its SAP data while lowering cost and improving security and reliability. Speed to provide data sets and insights to internal team members has improved 30%. The bank also has seen a 15x reduction in performance incidents while improving data governance and security. Dan Semmens projects that the digital transformation strategy built on Google Cloud and BigQuery has both saved millions compared to its on-premises environment and has also realized millions in new business opportunities. 

Semmens is looking toward the future that includes initiatives like Open Banking and greater ability to provide real time personalized advice for customers to drive revenue growth. “We see our data platform as foundational to ATB’s 10-year strategy,” he says. “The work we’ve undertaken over the past 18 months has enabled critical functionality for that future.” 

Learn more about how ATB Financial is leveraging BigQuery to gain more from SAP data. Visit us here to explore how Google Cloud, BigQuery, and other tools can unlock the full value of your SAP enterprise data.

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Accelerating business growth with a seamless migration to Google Cloud

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This is Engyte’s story of achieving successful migration to Google Cloud. With this move, the company aims to offer higher reliability and faster scalability to their clients. Read to know their entire journey!

In today’s hybrid office environments, it can be difficult to know where your most valuable, sensitive content is, who’s accessing it, and how people are using it. That’s why Egnyte focuses on making it simple for IT teams to manage and control a full spectrum of content risks, from accidental data deletion to privacy compliance.

I used to be an Egnyte customer before joining the team, so I’ve experienced first-hand the transformative effects that Egnyte can have on a company. Because data is fundamental to a company’s success, we take the trust of our 16,000 clients very seriously. There is no room for error with a cloud governance platform, which means that the technology providers we work with can’t fail either. That’s why we work with Google Cloud.

Since Egnyte was founded in 2007, we have delivered our services to clients 24/7. We do this by running our own data centers: two in the USA and one in Europe. But as the company continued its steady growth, owning and managing these data centers became unsustainable. There’s a tremendous amount of work that goes into managing everything that we need from a data center. Not only were we constantly building, maintaining, and paying for all this infrastructure, but we’d have to constantly expand our data centers to accommodate our business growth. This caused a never-ending pipeline issue because we had to predict how many businesses we were going to win over the next 12 to 18 months. What if we planned to grow the business by 20%, and ended up growing by 25% instead?

We knew that being limited to our own data centers was going to negatively impact our business, so we looked for alternatives. To gain scalability and introduce another layer of reliability to our business, we decided to collaborate with a reputable cloud provider who could reliably back up our data. We examined the offerings of every cloud provider, and found that in every category that we analyzed, Google was hands-down the winner.

One of these categories is the reach of the network. With its own transoceanic fiber with points of presence in all markets where we’re currently doing business as well as markets where we intend to do business one day, Google network is second to none. Another important criteria for us was flexibility in the product offering, so we could better consider the financial risks of this large-scale data migration. For a while, we needed to pay for both our new cloud infrastructure and our old on-premises one while they overlapped during the migration, but Google Cloud made it easier for us to plan for this.

By December 2021, we had completed our full migration to Google Cloud. This significant migration was completed gradually and without disrupting our services at any point. Our close collaboration with the Google Cloud team is one of the big reasons we completed this so successfully. Google Cloud was able to anticipate some of the problems we’d likely be facing and helped us overcome them along the way.

We were able to shut off our last data center in February 2022, and the beneficial changes to the business are already obvious. Capacity planning, which used to be our biggest challenge on-premises, is now a problem of the past. The ability to spin up new resources on Google Cloud means we no longer need to buy additional resources a year in advance and wait for them to be shipped.

Using Google Cloud means that we no longer rely on aging infrastructure, which is a very limiting factor when you’re developing and engineering a platform as complex as Egnyte. Our entire platform is now always operating on the latest storage, processing, network, and services available on Google Cloud.

Additionally, we have services embedded on our infrastructure such as Cloud SQL, Cloud Bigtable, BigQuery, Dataflow, Pub/Sub, and Memorystore for Redis, which means we no longer need to build services from scratch or shop, install, and build them into the product and company work flow. There’s a long list of Google Cloud services that have significantly simplified our processes and that now support our flagship products, Egnyte Collaborate and Secure and Govern.

Looking ahead, we’ll continue to take advantage of what Google Cloud has to offer. Our migration has impacted not only our business but also our clients. We can offer even higher reliability and faster scalability to our clients whenever they need our platform to protect and manage critical content on any cloud or any app, anywhere in the world. We look forward to seeing what’s next.

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How Google’s Customer Data Platform Helps Retail Brands Offer Data-driven , Personalized CX

Retail companies need customer insights to deliver personalized experiences that impact revenue generation and cost savings. Watch how Google Cloud’s customer data platform helps brands integrate and build holistic view of data in silos to drive marketing and customer service success.

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Learning Should be Your Resolution for 2022: Register for Google Cloud Skills Boost

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A New Milestone: Istio Comes Closer to Cloud-native Ecosystem

Today we are excited to announce that Google and the Istio Steering Committee have submitted the Istio project for consideration as an incubating project within the Cloud Native Computing Foundation (CNCF). This is a significant milestone for Istio and its community, and we are thrilled to reach this next step

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