When you think about climate change, you might not consider a daily commute to work or a drive around town as big contributing factors. And yet, transport is the fastest growing source of CO2 emissions from fossil fuel, which in turn is the largest contributor to climate change. This is the key insight behind the mission of Spanish carbon-neutral multinational Acciona. The group, which provides sustainable solutions for infrastructure and renewable energy projects across 65 countries, launched an electric scooter sharing service called Acciona Mobility in 2018.

Aiming to contribute to the decarbonization of the transport sector while helping relieve traffic congestion within cities, Acciona Mobility enables users to rent electric scooters powered 100% by energy from renewable sources. Users can find, reserve, and rent the scooters at the tap of their mobile screens via the Acciona Mobility application and pay on the basis of minutes spent riding. The app, which is available free to download online, is also the gateway through which new users can register for the service, which welcomes anyone with a valid driver’s license for motorbikes. After having their right to drive, identity, and card details validated, citizens can start enjoying the service, available 24 hours a day, every day of the year.

“We needed to deploy a reliable infrastructure for a new service before understanding exactly what its scale and demand would be. Our strategy was to adopt a serverless architecture that can grow with us to sustain our long-term vision. This kind of thinking led us directly to Google Cloud.”

—Jose Luis Rosell, CIO Services Division, Acciona

“Acciona Mobility is exciting because it stems from our vision to make people’s lives easier in a sustainable way,” says Jose Luis Rosell, CIO of Acciona’s Services Division. “40% of the pollution near cities comes from private transportation. We want to help solve that problem with zero-carbon, electric, multimodal transportation that’s also convenient for people to use.”

However, Jose Luis says that building the appropriate IT infrastructure to bring the new service to life required external support. “We needed to deploy a reliable infrastructure for a new service before understanding exactly what its scale and demand would be. Our strategy was to adopt a serverless architecture that can grow with us to sustain our long-term vision,” he explains. “This kind of thinking led us directly to Google Cloud.”

Developing the transportation platform of the future

Because Acciona was already a Google Cloud customer, Jose Luis and his team reached the decision to develop the new service on Google Cloud with ease, as he explains: “We had a very positive experience working closely with the Google Cloud team during Acciona’s first project on Google Cloud, and that collaborative mentality is very important for us. We feel Google Cloud is a trustworthy partner that is willing to take risks with us and is flexible enough to lead us through business uncertainty with the right technology,” he says. “So we were confident that its technology and people could help us bring the Acciona Mobility service from theory to reality.”

This time, Acciona partnered with cloud consultancy Altostratus as well, to consult on a selection of Google Cloud products that would help develop the application quickly by making use of managed services. Acciona’s strategy was to launch the new services first in Madrid, where the company is headquartered, and then spread the vision across more cities later, if the idea worked out well in practice. Due to the scale of the project and its data needs, BigQuery was chosen as the primary data warehouse to store all the information related to the service, such as the location of scooters and their availability status. With all its data readily available on BigQuery, Acciona is able to run specific queries that help it to gain insights such as which urban areas have the highest volume of scooters being rented. Knowing this, Acciona can reorganize availability to make sure there are always enough scooters in that specific location.

Integrating it with Pub/Sub and Dataflow, Acciona ensures that the data generated by scooters is ingested and processed in real time so that users searching for scooters nearby, using the Acciona Mobility application on their phones, can always have up-to-date information at hand. Using Google Maps Platform APIs such as the Directions API, Acciona’s mobile app translates the geographical coordinates of scooters into an easy-to-read address displayed beside a visual map. Using Cloud SQL, Acciona automates the storage capacity management of the database as the number of scooters and active users grow.

Meanwhile, Google Cloud Armor protects the service against cyber breaches and distributed denial of service attacks to keep it running uninterrupted. In addition, Google Cloud itself helps to reinforce the cyber security measures with secure-by-default managed services, such as data encryption. “The managed services mean more resilience and more uptime, because we don’t need to worry about maintenance or external threats,“ says Jose Luis of the solutions protecting all information generated by the new service, which as CIO is a topic he holds dearly. “I face cybersecurity issues more confidently as a Google Cloud partner,” he adds.

“Today, we have data coming in every 15 seconds from 10,000 electric scooters around Europe. BigQuery and Cloud SQL-managed services help us handle that data very carefully and with precision so that our users don’t experience any lags when searching for scooters or returning them.”

—Jose Luis Rosell, CIO Services Division, Acciona

Expanding an 100% sustainable transport solution throughout Spain

Within two months of the decision to deploy Acciona Mobility on Google Cloud, the service was ready for launch, filling the streets of Madrid with 500 electric scooters that run 100% on renewable energy. By 2020, the number of scooters has grown to 10,000 and the service has scaled to multiple cities in and outside of Spain, including Lisbon, Milan, and Rome. To date, more than 3.5 million intracity rides have used the Acciona Mobility app, reducing CO2 emissions by more than 1,000 tons.

“Today, we have data coming in every 15 seconds from 10,000 electric scooters around Europe. BigQuery and Cloud SQL-managed services help us handle that data very carefully and with precision so that our users don’t experience any lags when searching for scooters or returning them,” says Jose Luis of the fast-growing scale of the project.

“Google Cloud enables us to keep our services always available and to scale quickly to respond to its growing demand. Our ratings have been very positive as a result. More importantly, our vision of transportation as a cleaner, more sustainable commodity is really spreading and resonating with the public.”

—Jose Luis Rosell, CIO Services Division, Acciona

Set to continue expanding, Acciona is using Google Kubernetes Engine to make sure the Acciona Mobility application has the computing capacity it needs to continue scaling to reach new markets and serve more users. On that note, Google operations tools (formerly Stackdriver) are also being deployed to help monitor, troubleshoot, and improve the performance of the application as it scales.

“Google Cloud enables us to keep our services always available and to scale quickly to respond to its growing demand. Our ratings have been very positive as a result. More importantly, our vision of transportation as a cleaner, more sustainable commodity is really spreading and resonating with the public,” he concludes.

With a data strategy and data warehouse in place, EdTechs are building a data culture that helps everyone – from educators and administrators, to employees in marketing and accounting – make more informed decisions with their data.

So how do you build a data culture in your organization? It starts by asking these questions:

• Are users able to find answers to their data questions from available data?
• Can they act based on available metrics?
• Can they tell a compelling story with the data at hand?

How well is your company using analytics? The matrix  from Looker’s Analytical Maturity eBook, shows ranges from “vanity” (nice to see) metrics to “optimization.” 

Adopting and rolling out your organization’s new data platform

As outlined in the previous blog in this series, From data chaos to data-driven: How dedicated data teams can help EdTechs influence the future of education, a comprehensive data team is essential for building a data warehouse. That data team should include a core education intelligence team. This team can align with analytically savvy members of each department they support. It’s critical that the Education Intelligence team understand each department’s reporting needs and can make adjustments based on user feedback.

Include these key components to ensure smooth adoption for internal teams:

• Share a roadmap: An effective rollout team always knows what’s next on their roadmap and communicates that to the entire organization. Launching analytics across an entire company at once usually leads to slow movement, miscommunication, and lack of adoption. A roadmap will ease this transition.
• Train everyone: This approach makes sure everyone is consistent during the data rollout. Show users how to make the most of the platform your data team has created, and be sure they know where they can go for help.
• Monitor and optimize: Monitor your organization’s analytics usage. Understand which individuals are using your education intelligence system to drive their day-to-day operations. These individuals can provide further insight into what is working. Identifying those who may need more guidance and support ensures they don’t miss out on benefits.

Guild Education: Creating a data culture

Guild Education started working with Google Cloud to build a data culture and implemented Looker as their data platform. 

The company transformed their student success program—in which coaches work directly with connected employees throughout their educational journey—with Looker. “As enrollments increased, even spreadsheets were not able to accurately keep track of caseloads,” Sean McKeever, Senior Business Intelligence Analyst, recalls. “We needed a singular source of truth that could be updated in almost real-time.” In response, they created “Student Rosters” to manage a coach’s student outreach.

Users were thrilled with the new tools, and when the coaching team grew from 20 to 90, Sean created ambassador groups consisting of data specialists to support each department. This sparked Guild Education’s “data-driven evolution.”

“Unexpectedly, the Student Success task force also became an engine for new BI work,” Sean says. “They blew my highest expectations out of the water and started owning virtually the entire process: building requirements, prototyping, testing, and deploying new dashboards and panels—with hardly any help from the BI team.”

These successes have set Guild Education on its way to becoming a fully data-driven company. Unexpectedly, the Student Success task force also became an engine for new BI work…they blew my highest expectations out of the water and started owning virtually the entire process…with hardly any help from the BI team.Sean McKeever
Senior Business Intelligence Analyst, Guild Education

Start your journey from data chaos to data-driven

We hope this three-part series has shown how data analytics has an important role to play in transforming the future of education. EdTech companies are unlocking the power of big data to serve their customers. “The education landscape is changing rapidly, and EdTech has a major role to play as institutions adapt to the massive shift in learners’ preferences and expectations,” says Jesus Trujillo Gomez, Strategic Business Executive, Education & Research, Google Cloud. 

Feeling inspired? Let’s meet your EdTech challenges together and transform your data culture. Visit Google Cloud for education technology.

The Home Depot (THD) is the world’s largest home-improvement chain, growing to more than 2,200 stores and 700,000 products in four decades. Much of that success was driven through the analysis of data. This included developing sales forecasts, replenishing inventory through the supply chain network, and providing timely performance scorecards.

However, to compete in today’s business world, THD has taken this data-driven approach to an entirely new level of success on Google Cloud, providing capabilities not practical on legacy technologies.

The pressures of contemporary growth that drove much of the work are familiar to many businesses. In addition to everything it was doing, THD needed to better integrate the complexities in its related businesses, like tool rental and home services. It needed to better empower teams, including a fast-growing data analysis staff and store associates with mobile computing devices. It wanted to better use online commerce and artificial intelligence to meet customer needs, while maintaining better security.

Even before addressing these new challenges, THD’s existing on-premises data warehouse was under stress as more data was required for analytics and data analysts were utilizing the data with increasingly complex use cases. This drove rapid growth of the data warehouse, but also created constant challenges for the team in managing priorities, performance, and cost.

In order to add capacity to the environment, it was a major planning, architecture, and testing effort. In one case, adding on-premises capacity took six months of planning and a three-day service outage. Within a year, capacity was again scarce, impacting performance and ability to execute all the reporting and analytics workloads required. The capacity refresh cycles were shrinking, and the expecations for data were growing. There had to be a better way.

Still, THD did not take its move to the cloud lightly. A large-scale enterprise data warehouse migration involves tremendous effort among people, process, and technology. After careful consideration, THD chose Google Cloud’s BigQuery for its cloud enterprise data warehouse.

BigQuery, a scalable serverless data warehouse, was better on cost, infrastructure agility, and analytics capability, driving better insights with improved performance. There are no service interruptions when capacity is added, and that capacity can be added within a week (and soon same day). It doesn’t require complex system administration, and its standard SQL support means people can easily ramp up quickly. Valuable BigQuery products like Identity and Access Management meant THD could create many separate Google Cloud projects, while ensuring that different teams weren’t interfering with each other or accessing protected data.

THD also utilizes BigQuery’s flat-rate monthly pricing model that allows teams to budget their capacity based on need and provides billing predictability. The capacity not being used by a given project is available for enterprise use. This ensures no surprises when the monthly bill arrives and provides all analytical users access to significant computing power.

While THD’s legacy data warehouse contained 450 terabytes of data, the BigQuery enterprise data warehouse has over 15 petabytes. That means better decision-making by utilizing new datasets like website clickstream data and by analyzing additional years of data.

As for performance, look at this chart:

With the cloud EDW migration complete, and the legacy on-premises data warehouse retired, analysts now execute more complex and demanding workloads that they would not have been able to complete before, such as utilizing Datalab for orchestrating analytics through Python Notebooks, utilizing BigQuery ML for machine learning directly against the BigQuery data (no movement of large datasets), and AutoML to help determine the best model for predictions.

Additionally, engineers at THD have adapted BigQuery to monitor, analyze, and act on application performance data across all its stores and warehouses in real time, something that was not practical in the on-premises system.

With over 600 projects that THD now has on Google Cloud, the BigQuery story is just one of the many ways that Google Cloud is working with THD to deliver meaningful business results, every day.