When our founders began Mambu in 2011, their goal was to bring the latest digital technologies to the banking and finance world. Banking, in particular, is an industry built on decades of deep legacy technology. So initially, Mambu was embraced by microfinance — 100 organizations in 26 countries in just the first two years. 

Since then, acceptance of modernizing core banking services by using composable, cloud technologies has grown across financial services institutions (FSIs). We now service top-tier banks, fintech startups, and other finance organizations across six continents, helping them deliver flexible, personalized, customer-centric banking products and services that their customers can depend upon.

One of the main reasons we’ve been able to scale the Mambu composable banking platform across the globe and at our current pace is our partnership with Google Cloud. The decision to move forward with Google Cloud happened for several reasons.

1. Flexibility and openness. Many FSIs are on hybrid and multicloud technology stacks, as they may still be transitioning from legacy systems, or have data residency requirements that have led them to use different clouds in different regions. Mambu meets customers wherever they are in their cloud journeys. We support interoperability without vendor lock-in. This need for openness, as well as the scalability benefits, led Mambu to evolve our platform on Google Kubernetes Engine (GKE). Many customers use open-source Kubernetes because, this common foundation can help streamline integration, speed up time to market, and reduce development. Just as important, the Google Cloud open cloud approach matches our company values. 

2. Security and data residency. For customers in highly regulated finance industries, security isn’t just top of mind,  it’s the No. 1 requirement. In addition to Google Cloud’s secure infrastructure, external audit certifications, and encryption, its wide array of regions has allowed us to expand into more countries, where we serve banks that must meet local data residency requirements. For example, Google Cloud’s Jakarta Cloud Region, has allowed us to support Bank Jago in Indonesia as it brings more financial inclusion to the unbanked in that country.

3. Availability. It’s critical for banks to maintain basic financial functionality, like accepting deposits and serving cash, even amid a service disruption. We needed a cloud partner with impeccable redundancy, failover, and disaster recovery capabilities.

In addition to GKE, the Mambu platform uses several other Google Cloud services for specific functions, including Cloud Armor, Cloud Load Balancing, Cloud VPN, Cloud Memorystore, and Google Cloud Operations.

Another important reason we chose to partner with Google Cloud was its expansive ecosystem and commitment to innovation. We are midway into a three-year journey to modernize our own technology stack to meet customer needs.

Building a roadmap with Google Cloud

Our customers need a core banking technology platform that will grow with them as they bring to market innovative services built on the latest technology advances. For Mambu to be that platform, we need a cloud partner that supports and scales with our growth. While we originally built our cloud architecture on GKE and Compute Engine (among a few other Google Cloud services), we’re now looking to a serverless future where we can scale more easily and leverage managed services within Google Cloud and its partner ecosystem to focus on our core offerings. 

These are just some of the modernization and customer-led innovations that we’re cooking up: 

• More workloads in GKE: Like many companies, our cloud transformation is a work in progress. While much of our codebase is in GKE, we’re continuing to break up some larger pieces of code into microservices to increase agility and velocity, enabling us to make consistent updates to discrete areas of our platform without affecting the whole. GKE is the leader for orchestrating microservices at scale and continues to be a natural fit.
• Native BigQuery integration: Mambu customers collect a tremendous amount of data within the platform that can be used for analytics, personalization, and other use cases. We’re planning to create a seamless integration for feeding core banking data from Mambu into BigQuery so that customers can better leverage their valuable data.
• CloudSQL vs. self-managed MySQL: We have almost completed migrating from our own MySQL instances to managed Cloud SQL databases, which will open up new opportunities to implement customer-centric solutions such as BigQuery integration.
• A serverless future with Cloud Run: Compute Engine is working well for Mambu, providing the flexibility to choose the virtual machines that best balance performance and cost needs. As we seek even more time and cost efficiencies, we believe the elastic scalability of a serverless architecture built on Cloud Run will get us there, and we’re considering going serverless in the future. Doing so would abstract infrastructure for simpler management, while allowing us to fire up containers to meet our customers’ high transactions-per-second needs, spin them down when not needed, and pay only when they run. It would also boost security: Without long-running compute, there are no patches or fixes, and each new instance is isolated and fresh by default.

These are just a handful of examples of the ways we want to best leverage Google Cloud services to simplify how we manage our tech stack, as well as continue to bolster security, scalability, and performance. There are many other ideas we’re exploring: using Dataproc and Datastream to support the specific data needs of Islamic banking, Cloud Functions so that customers can run their own queries against Mambu, and AI-enabled features. 

At Mambu, our mission is to empower our customers to deliver great modern financial experiences easily to everyone around the world. Every time Google Cloud opens a new data center, we can enter a new market. Every time we move to a new-to-us managed service via the Google Cloud Marketplace, we free up time to build new ways to deliver customer-centric banking solutions. And so, we look forward to continuing this partnership with Google Cloud well into the future.

Google Cloud Results

• Improves performance and reliability, enabling Pantheon to serve larger customers
• Supports 99.95% uptime across 200,000+ websites
• Reduces cloud infrastructure costs by 40%
• Enables future analytics offerings based on machine learning and big data analytics

Nearly every business needs a web presence—but the vast majority of companies don’t want to be involved in the technical aspects of coding, deployment, hosting, security, and scaling websites. To stay focused on the business value and creative aspects of their websites and avoid managing infrastructure, thousands of companies turn to Pantheon, a website operations and hosting platform that powers over 200,000 websites.

Pantheon promises its customers speed, reliability, and scalability plus world-class collaboration and workflow tools. For five years, the company was able to deliver high service levels in all three areas running its platform on bare-metal virtual cloud servers. However, as its business grew, network links began to saturate under heavy load, risking instability. As Pantheon’s business evolved to focus on servicing some of the largest websites in the world, the company wanted to partner with a more innovative cloud services provider.

“We wanted a partner that could give us what we offer to our own customers: the flexibility to scale smoothly and consume services without building them from scratch,” says David Strauss, CTO, Pantheon. “It was time to move beyond custom containers on managed VMs and extend our cloud strategy to include next-generation technologies for container management and analytics.”

Pantheon evaluated several leading cloud providers and determined that Google Cloud Platform would be the best fit for its business and customers. Engineering had the final say, running a battery of functionality and performance tests at the storage, database, and web server layers.

“In every test our engineers did, Google Cloud Platform came in as better, faster, and more cost effective than the competition,” says Niall Hayes, COO, Pantheon. “We compared MariaDB to Google Cloud SQL and Cassandra to Google Bigtable, and container density improved from 250 to 400 containers per server.”

Migrating 200,000+ sites in 2 weeks

Pantheon wanted to make the transition transparent to its customers, so a fast and smooth migration to Google Cloud Platform was essential. With help from Google, Pantheon completed the migration quickly and moved 500TB of databases, code, and files with zero customer impact.

“We migrated over 200,000 websites to Google Cloud Platform in 2 weeks, including 50,000 that are heavily trafficked and actively developed, and nobody noticed,” says Josh Koenig, Co-founder and Head of Products at Pantheon. “The speed was incredible. There was no downtime, and we filed no additional support tickets with Google during the entire process.”

The platform for platforms

For its content management system runtime environment, Pantheon runs its own homegrown container management technology on Google Compute Engine. To automate scaling for other core services such as its routing layer and distributed file system, it uses Google Kubernetes Engine for cluster management and orchestration.

“Google is the clear leader in Kubernetes and container management, which aligns very well with our open source values and our vision for the future,” says Niall. “With Google Kubernetes Engine we get better resource efficiency, and automated operations and autoscaling take a lot of administration off our plate.”

In addition to smooth scaling, Pantheon and its customers benefit from improved performance and reliability thanks to the high-quality private network offered by Google.

Further, the Google partnership with Fastly enables direct connectivity to Google Cloud Platform to improve performance for edge caching. As a result of these improvements, Pantheon raised its availability service level agreement (SLA) from 99.9% to 99.95% and can now take on even larger customers.

“Google’s network topology, both locally and globally, performs better and more reliably than competing solutions, making Google Cloud Platform the best choice for us and for our customers,” says David. “Google beats any other cloud provider as the best platform-for-platforms.”

Adds Josh: “Google has unbelievable technology around persistence and replication between zones and regions, and that is not something we could find anywhere else. This allows us to offer advanced disaster recovery and failover services to our customers.”

Strengthening customer relationships

Pantheon uses Google BigQuery, a fully managed, cloud-based data warehouse, to integrate with Fastly and analyze website traffic on behalf of its customers. Previously, Pantheon was unable to ingest edge data quickly enough from Fastly, limiting its ability to identify issues and provide the best customer service. Today, Fastly streams logs in real time into Google BigQuery for analysis, giving Pantheon a wealth of insights.

“We use Google BigQuery to identify customers that have outgrown their infrastructure or need to right-size for business growth,” says David. “We can have proactive conversations and add a lot of value to the relationships. Soon, we plan to make Google BigQuery available to our customers so they can better understand their own traffic.”

Adds Niall: “Google Cloud Platform is more data-oriented than other cloud providers, making it a better match for our needs and our customers’ strategic initiatives.”

Integrated, granular security

Pantheon appreciates that Google Cloud services are built for public cloud, with granular security as a core design and development requirement. Employees simply use their G Suite credentials to gain access to Google Cloud Platform infrastructure and services.

“We’ve been a G Suite shop for years because of the paperless collaboration benefits,” says Josh. “G Suite connects our distributed company, and it was very natural to use those same logins for Google Cloud Platform.”

Staying competitive and productive

Moving to Google Cloud Platform opens up new possibilities for services Pantheon can offer to customers in the future, including machine learning and big data analytics, to give them a more complete view of how digital experiences are driving their businesses. Internally, engineers can move faster, do more effective capacity planning, and provide better service as Pantheon moves its products upmarket.

Pantheon expected to save 20% on cloud infrastructure costs by moving to Google Cloud Platform, but was able to double that savings with resource optimization and managed services.

“Since moving to Google Cloud Platform, our platform is more secure, reliable, and scalable than ever. We reduced our cloud infrastructure costs by 40%, and our customers’ sites run 45% faster than industry benchmarks,” says Niall. “Our engineers are Google fans for a reason—they’re happier, more efficient, and more productive on Google Cloud Platform.”

For the fourth consecutive year, Gartner has positioned Google as a Leader in the 2021 Gartner Magic Quadrant for Cloud Infrastructure and Platform Services (formerly titled as Magic Quadrant for Cloud Infrastructure as a Service upto 2014 Infrastructure as a Service, or (IaaS).

With our customers and communities adjusting to new ways of working and doing business, Google Cloud has remained focused on building services and platforms that help you be more resilient and derive even more value from your cloud infrastructure. We believe Gartner’s analysis and recognition gives our customers the confidence needed to choose Google as the platform for customer-centric innovation. Here are just a few recent examples.

Ready for the most demanding, mission-critical workloads

Our enterprise-ready cloud provides you the uptime, performance, and scale to run even your most demanding workloads. Examples of recent launches: 

• The largest single-node GPU-enabled VM in the industry with up to 16 NVIDIA A100 instances so that our customers can run their ML workloads 
• The only cloud to support scale-out out 96TB SAP HANA so that customers can confidently bring their most critical workloads to GCP
• Strategic partnerships with leading partners like SAP 
• Several regions and an expanded global network footprint including new subsea cables, Firmina, Dunant, Blue and Raman
• High bandwidth 50/75/100Gbps networking for VMs
• Persistent Disk Extreme (block storage) with 120K IOPS 
• Filestore High Scale scale-out NFS for HPC

Saves you money

Save money with a transparent and innovative approach to pricing and intelligent recommendations. In the past year, we’ve launched several innovations to help you save costs:

• Tau VMs, which offer the best price-performance among leading clouds for scale-out workloads 
• Machine-learning-driven predictive auto-scaling for VMs and GKE Autopilot, enabling infrastructure to scale up and down as needed with minimal waste 
• Standard network tier which routes traffic over the internet for cost optimization 

Open

We have a long history of leadership in open technologies—from projects like Kubernetes, the industry standard in container orchestration and interoperability, to TensorFlow, a platform to help anyone develop and train machine learning models. Here are a few recent improvements we’ve made to ensure your cloud is an open cloud: 

• Extended Anthos to bare metal and Microsoft Azure to support customers who want a multi-cloud and hybrid cloud posture. 
• Announced a new network dataplane for Google Kubernetes Engine (GKE) and Anthos that supports eBPF, an open-source Linux kernel technology optimized for Kubernetes. 
• Google Kubernetes Engine (based on the Kubernetes standard) received the top overall score based on 2021 Gartner Solution Scorecard for Google Kubernetes Engine.

Secure

Google Cloud’s trusted infrastructure uses layers of security to protect your data with advanced technologies and operations, keeping your organization secure and compliant. For example, we offer:

• Confidential VMs and Confidential GKE with in-memory encryption and encryption keys controlled by you, with a single checkbox
• Enhanced security for Cloud Run
• Strong support against DDoS attacks. In 2017, our infrastructure absorbed the largest-known DDoS attack at 2.5Tbps with no impact to customers. 

Sustainable

Google Cloud helps customers transform their business sustainably. We operate the cleanest cloud in the industry to make sure your digital footprint doesn’t leave a carbon one. Here are a few proof points:

• Google has been carbon neutral since 2007, and for the past four years has matched 100% of the electricity we consume globally with wind and solar purchases. Everything you run on Google Cloud is net carbon neutral. 
• We continue to innovate towards greater energy efficiency in our data centers, and compared with five years ago, now deliver around seven times as much computing power with the same amount of electrical power.
• Recently we announced new features to help customers reduce the carbon footprint of their applications and infrastructure, including a region picker to help with architecture decisions, and low carbon indicators in the Google Cloud Console.  

Supporting our customers

Most importantly, our field organizations and partner organizations work with a singular focus to ensure customer success. This has made Google Cloud the fastest growing hyperscaler, with a rapidly expanding customer base across all geos and industries.

Since launching Customer Care last year, we consolidated and simplified the post-sales engagement with customers, increased the support channels, created an API to allow programmatic case creation, and combined product specific support into a single package for all of Google Cloud. Enterprises with Customer Care continue to report high levels of satisfaction with their focused technical account managers (TAMs), helping them get the most business value out of Google Cloud.

We are committed to sustaining and accelerating the pace of customer-centric innovation. You can download a complimentary copy of the 2021 Magic Quadrant for Cloud Infrastructure and Platform Services on our website. 

Join us to learn much more about Google Cloud at the upcoming Google Cloud Next ‘21 digital conference.  

^{Gartner, Magic Quadrant for Cloud Infrastructure and Platform Services,  Raj Bala | Bob Gill | Dennis Smith | Kevin Ji | David Wright, 27 July 2021
Gartner, Solution Scorecard for Google Kubernetes Engine,  Tony Iams | Traverse Clayton | Megan Bain, 12 April 2021
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.}

It’s incredible to see how startups across industries are using cloud technology to help address some of our most pressing, important, and life-altering challenges. Startups and high-growth technology companies are choosing Google Cloud and using technologies like Google Compute Engine (GCE), BigQuery, Looker, Firebase and more to help businesses reduce energy consumption, build more inclusive and sustainable workforces, and in the case of high-growth biotech company Freenome, are creating diagnostic tests that will help detect life-threatening diseases like cancer in the earliest, most-treatable stages.

Freenome is driven by its mission to develop high-quality diagnostic tests to detect and treat diseases like cancer from a simple blood draw. In 2022, Freenome significantly accelerated its growth on Google Cloud to support the business as it began the clinical trials of its diagnostic blood testing technology. Today, the high-growth biotech is further deepening its partnership with Google Cloud in order to support its rapid growth and scale as it concludes clinical validation, takes its tests through FDA approvals, and prepares to bring its product to market.

When detected early, data shows that there is a higher probability for cancer to be beaten, yet not everyone has access to early detection measures. By creating a way to detect the earliest warning signs of cancer with a standard blood test, Freenome is helping bridge the gap between accessibility and early cancer detection. To do this, Freenome built a multiomics platform capable of analyzing and detecting disease-associated patterns in the blood using molecular biology, advanced biology, and machine learning. By applying machine learning models trained to scan for tumor and non-tumor biomarkers to the diagnostic process, Freenome’s tests can identify suspicious molecular patterns in a patient’s blood, which will ultimately help more people detect cancer at its earliest stages in the body.

The amount of molecular data extracted from blood samples can quickly add up to hundreds of terabytes worth of data, so it was clear early on that Freenome would need infrastructure that could support the fast sequencing and processing of large amounts of data. In addition, Freenome’s collaboration technology needed to provide flexibility, security, and proper identity management safeguards, given the nature of its business. To meet these needs and support the company’s plans for growth and innovation, Freenome selected Google Cloud as its primary cloud provider, utilizing services like Google Cloud Storage and Google Kubernetes Engine (GKE), along with Google Workspace as its collaboration platform.

Using Cloud Storage alongside GKE gives Freenome the computing power needed to sequence and process mass amounts of blood sample data with high-performance, speed, and at scale. Cloud Storage also makes it easy for Freenome to leverage other Google Cloud capabilities like BigQuery for analytics with built-in query acceleration. Additionally, the built-in cluster management capabilities of GKE make it easy for Freenome’s engineering and IT teams to manage and deploy new workflows to the high-performance computing clusters used by the machine learning components of its multiomics platform to speed up cancer detection. Freenome also uses Google Cloud technologies like Artifact Registry and Cloud SQL, which help the company ensure a managed and secure software supply chain of containers and other artifacts.

Today, as a part of its expanded partnership with Google Cloud, Freenome is significantly increasing its use of Cloud Storage and GKE as it works to complete the clinical trials related to its diagnostic test. By expanding its use of GKE and Cloud Storage, Freenome will be equipped to perform the compute-intensive analytical work required for running its research workflow and diagnostic classifier algorithms. In addition, Freenome teams will continue leveraging Google Workspace products across the company so they can securely manage and collaborate on business-critical content.

Besides using Cloud Storage, GKE, and Google Workspace to support the company’s rapid growth, Freenome plans to leverage Google Cloud technologies like BigQuery to support the research and development of new products. The company is also testing security technologies like BeyondCorp to keep its growing workforce secure and productive at scale.

As the future of disease detection continues to evolve, Google Cloud is proud to support the growth of innovative companies like Freenome with infrastructure and cloud technologies so they can help empower more people with early disease detection solutions and ultimately, change more lives for the better.

With Google Cloud, Autonom8 can run a platform that accelerates and streamlines customer journeys in a scalable, reliable, cost-effective infrastructure, while using advanced optical character recognition to enable intelligent document processing.

About Autonom8

Headquartered in the United States and India, Autonom8 has built a low-code SaaS platform that allows businesses to digitize customer-facing workflows. The business aims to help clients reduce costs and improve interactions with their customers through automation and enablement of customer journeys.

Industries: Technology

Location: United States and India

Google Cloud results:

• Increased margins by up to 30% by switching from a home-grown OCR system to Cloud Vision AI
• Enables one DevOps team member to manage up to 30 customers
• Provides real-time information about customer journeys to enable businesses to respond quickly and accurately
• Ensures use of its platform with containerization in customers’ private data centers
• Reduced operating costs by up to 20% with localized scalability and architecture through GKE

Just as cars are evolving to become autonomous, smart and self-driving, enterprises can gain self-awareness, an ability to learn and an ability to adapt. This is the value proposition put forward by Autonom8, an India- and United States-based enterprise workflow management software business. “We provide a low-code, high-intelligence customer journey automation SaaS platform,” explains ​​Ranjit Padmanabhan, Co-founder and Chief Technology Officer (CTO), Autonom8.

The Autonom8 platform includes components, such as A8Studio, a drag and drop location from which clients can create customer journeys, a chat platform that enables clients to create chatbots, and an analytics module. “With our platform and services, businesses can reduce costs and improve interactions with their customers by applying automation to accelerate and provide better customer journeys,” adds Padmanabhan.

Demand for Autonom8 is being driven by the changing customer demands of enterprises, including the expectation to interact with them over multiple channels, and the rising cost of building software with experienced developers. These trends place enterprises under growing pressure to increase the productivity of the people they do have, particularly those who are less technically inclined. In addition, changing consumer habits, regulations and the emergence of new technologies mean customer journeys cannot remain static and need to evolve.

Developing a microservices-based SaaS platform

From the start, Autonom8 planned to deliver a SaaS platform and initially deployed on a multinational cloud service, chosen due to the team’s familiarity with its products and the availability of credits. However, the company’s decision to opt for a microservices architecture that enables individual services to scale independently while running in a containerized environment, demanded high-quality container orchestration. To optimize cost, scalability and performance, Autonom8 began evaluating Google Kubernetes Engine (GKE).

The business then completed a side-by-side comparison between Google Cloud and its incumbent provider of compute, storage and other services. Google Cloud fared favorably, with Vision AI in particular providing powerful machine learning and optical character recognition (OCR) functionality, supporting a key use case for Autonom8.

In addition, many of Autonom8’s clients at the time are financial institutions in India, and legally required to retain data within the country’s borders. Google Cloud’s global network and local presence means the business could fulfill this requirement easily.

“We decided to evaluate Google Cloud, particularly GKE, from two perspectives. One, from a security perspective, as we sell to banks that audit our platform, and two, as a failover between regions because downtime costs money. We found it a compelling solution.”

— Ranjit Padmanabhan, Co-founder and Chief Technology Officer (CTO), Autonom8

A seamless move to Google Cloud

Autonom8 began deploying on Google Cloud in 2018, with its architecture comprising storage, compute, serverless, container management and orchestration, and Vision AI. “We looked at our scripting with the previous provider, and using the Google Cloud documentation available online, educated ourselves over a few weeks before moving pieces of our architecture step by step to Google Cloud,” says Padmanabhan. “We did not run into any major issues. It was pretty simple, with our experienced engineers training others in the product.”

According to the CTO, the business had two options when moving to Google Cloud. Autonom8 could either install raw virtual machines and effectively create its own virtualized data center, or rely on managed services for functions such as memory store, registration and authentication to save time and resources over the long term. Autonom8 opted for the latter and has transitioned fully to Google Cloud, with the number of cloud products and services in its architecture rising from five to about 15. While each product and service performs a key role in the delivery of Autonom8’s products and services, Padmanabhan nominates GKE, Vision AI and Cloud SQL as providing the greatest value to the business.

Scalability, real-time monitoring and intelligent document processing at low cost

With GKE, the business can now scale the nodes or containers specific to each microservice in the event traffic to a particular client surges, due to a rebate or promotion. “Through the combination of the architecture and localized scalability we achieve with GKE, we are reducing our operating costs by up to 20%,” says Padmanabhan.

Running an open source TimescaleDB on Postgres in Cloud SQL enables Autonom8 to give its clients the ability to monitor customer journey information in real time. An example of a journey is applying for a bank loan. The customer must take steps including providing income, tax and other financial details that the bank then appraises to help make a decision on the application. “The moment someone applies for a loan, for example, a bank knows about it and can monitor for fraud, bottlenecks, or other abnormalities, and immediately route to a remediation workflow,” explains Padmanabhan. “Cloud SQL enables us to maintain transactional logging and provide real-time data to our dashboards.”

After evaluating alternative services, including developing a home-grown OCR engine, the business turned to Cloud Vision AI to manage the intelligent document processing that comprises much of its transactional volume. “Vision AI is significantly better than the alternatives and the cost of maintaining our version did not make sense, because Google Cloud continues to make improvements over time that enable us to deliver more and more accurate results to our customers,” says Padmanabhan. “Switching from our home-grown service to Vision AI has enabled us to increase our profit margins by up to 30%.”

“Through the combination of the architecture and localized scalability we achieve with Google Kubernetes Engine, we are reducing our operating costs by up to 20%.”

—Ranjit Padmanabhan, Co-founder and Chief Technology Officer (CTO), Autonom8

Supporting client demands and improving developer efficiency

Google Cloud also enables Autonom8 to meet the demands of businesses that want to run its platform within their own private data centers. “We can undertake the build within Google Cloud and ship our containers to compatible hosts within those clients’ data centers,” explains Padmanabhan. “With our previous provider, we could create containers, but these would not run properly within those data centers.”

Furthermore, Google Cloud documentation and online resources help Autonom8 reduce the training needed for new developers to become productive, with the Google Cloud learning curve taking up just 10% of the overall onboarding cycle.

The organization spends the equivalent of just 3% of its overall annual revenue on DevOps, measured as DevOps Utility Ratio, while the cloud cost of revenue is about USD 1 for every USD 6 in annual recurring revenue, measured as Cloud Utility Ratio. “These two metrics are about what we can do with the people we have,” explains Padmanabhan. “Our current ratio implies that one DevOps person can handle approximately 30 customers. This is made possible by the tools we have, and the comprehensive support from Google Cloud in terms of security patches, intelligent alerts, resource overloading, and more.”

Google Cloud also provides the flexibility for Autonom8 to accommodate the varying service levels required by individual customers based on factors, such as the impact of downtime, as the business can failover seamlessly between regions to mitigate the impact of any issues that may occur.

“Our current ratio implies that one DevOps person can handle approximately 30 customers. This is made possible by the tools we have, and the comprehensive support from Google Cloud in terms of security patches, intelligent alerts, resource overloading, and more.”

—Ranjit Padmanabhan, Co-founder and Chief Technology Officer (CTO), Autonom8

Integrating Google Workspace with Autonom8 to deliver new capabilities

Autonom8 relies on Google Workspace for communication, collaboration and other workplace productivity requirements, growing its footprint from Gmail when the employee population was four or five, to a range of products including Sheets and Drive as the business grew. “It became natural to use the capabilities in Google Workspace as we matured,” says Padmanabhan. “One of the most interesting capabilities was our ability to integrate Google Workspace into our platform. For example, when someone is running a workflow, they can add data from a Sheet. We’ve added Google Workspace authentication capabilities into our products as well.”

“Everyone is using shared links to Drive and I really like the granular permissions structure,” he adds. “I can open up folders to clients while keeping an internal space within the business to ensure security and privacy.”

With Google Cloud, Autonom8 is now poised to continue growing its business and adding new features and capabilities for clients. “We are extremely excited at the opportunity to step up our offering to clients with Google Cloud,” concludes Padmanabhan.