New Google Research Innovators tackle wide range of challenges

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Now in its third year, the Google Cloud Research Innovators program has invited 37 new participants to work with each other and Google experts to accelerate their most promising projects. The program offers select researchers expanded technical and networking support from Google professionals, access to Google’s latest cloud technologies, and additional Google Cloud research credits. By collaborating across fields, sharing resources, and disseminating knowledge, Research Innovators aim to drive new discoveries and solve problems faster.
This year’s cohort includes researchers in a wide range of fields at North American institutions. They meet once a month with mentors and participate in research conferences and special training days. Here are a few of the Research Innovators solving real-world problems with Google Cloud:
- Elisa Chen at the University of Chicago uses Vertex AI Vision to develop a model that recognizes faces in illustrations in order to examine race, age, and gender representations in award-winning children’s books in the U.S.
- Swapneel Mehta at New York University uses Google Cloud’s machine learning and data processing tools to analyze disinformation online.
- Christopher Weber at the University of Arizona uses BigQuery and Data Studio to analyze voter registration data and visualize political behavior.
- Guangming Zheng at the University of Maryland develops algorithms to identify cyanobacteria in freshwater lakes through satellite imagery, which can help assess threats to human health and ecosystems.
Previous Research Innovators have already generated scientific breakthroughs and had broad social impact: Tapio Schneider developed a ClimateMachine to simulate cloud cover, Richard Fernandes designed an app to monitor Canada’s leaf canopy, and Christoph Gorgulla accelerated drug discovery for COVID-19 treatments. Some of these innovators are now mentoring this year’s cohort to further advance the program’s goals and pass along its benefits.
If you’re a researcher interested in exploring the benefits of the cloud for your projects, apply here for access to the Google Cloud research credits program in eligible countries. To engage with the latest challenges and solutions in research and technology, sign up for NEXT, Google’s global exhibition of inspiration, innovation, and education in San Francisco August 29-31.
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How You Can Collaborate in Real Time to Build Pitch Proposals Overnight
It’s no secret that marketing and sales teams have a love-hate relationship. But there’s one thing that binds them like no other: The pressure of creating pitch decks overnight.
The struggle is real.
Be it for a new marketing campaign or a sales idea, pitch decks need multiple teams in different parts of the world to collaborate towards a single goal—and race with the clock.
That’s why, more often than not, marketing and sales teams watch deadlines fly past and risk losing potential customers, fail to beat the competition, and adversely impact revenue.
But with G Suite, marketing teams can now collaborate in real time, tweak proposals, add missing data, and write and edit the same file—all together. In fact, 74 percent of all time spent in Docs, Sheets, and Slides is on collaborative work—that is, multiple people creating and editing content together. That means they can create pitch decks overnight.
With AI and machine learning powering, and protecting, the G Suite, today’s marketing and sales teams have a smarter, quicker and more secure platform to ensure their ideas get to market faster and also remain within the organization.
That’s probably why companies like Whirlpool, Nielsen, BBVA, and Broadcom are among the many who chose G Suite to move faster, better connect their teams, and advance their competitive edge.
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How a Furniture Retailer Found a Cool Way to Innovate Every Day and Beat Competition
MADE.COM is a London-based company that designs and retails homewares and furniture online, and across a network of experiential showrooms in Europe.
Founded by serial entrepreneur Ning Li and Brent Hoberman, with Julien Callède and Chloe Macintosh in 2010, the company works with independent designers to create world-class furniture for its customers at affordable prices.
With a team of over 150 people, spread across four countries, collaboration was beginning to be a huge challenge and would eventually slow them down. In a competitive market, that’s something it couldn’t afford.
“For a company that was built online, it’s in our culture to do things fast. That’s the big part of our culture: moving fast and keep innovating every day,” says Li.
In order to make that possible, MADE.COM turned to G Suite. Watch the video to find out how G Suite makes that happen.
Nubian Skin Beats Spikes in Customer Interest with G Suite

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“Nude” comes in all shapes, sizes and colors. But for Ade Hassan, finding undergarments to match her skin tone took more effort than necessary. Born in the U.K. to Nigerian parents, Hassan searched unsuccessfully for underwear and swimwear that matched her skin—a problem that continued to frustrate her through college and into her professional life.
“My nude isn’t the nude I see in shops,” Hassan says.
Like many other black entrepreneurs, she created her own solution. Hassan founded Nubian Skin, a company that sells lingerie, hosiery, and swimwear for women of color.
With shades like “cafe au lait” and “berry,” Nubian Skin products reflect diverse skin tones and are sold in shops located in the U.K., Nigeria and the U.S., as well as online. Beyoncé and her dancers even asked Nubian Skin to outfit them for their 2017 “Formation” tour.
Since nearly the beginning, Hassan has used G Suite to keep her business humming.
From managing meetings with retailers and manufacturers, to coordinating publicity efforts with fashion press, to keeping track of retail invoices, G Suite has helped Hassan scale her business as quickly as people have demanded her products.
“There are so many pitfalls and so many things that are hard about business,” Hassan says. “It’s really amazing to have something like G Suite that is easy and intuitive.”
Nubian Skin’s fashion fame arrived seemingly overnight. When Hassan posted the company’s first campaign images, its Instagram followers jumped from 50 people to more than 20,000 in just a few weeks.
“People called asking, ‘Can we have the contact for the press department?,” says Hassan. “But at the time, it was just me.” To easily handle media requests, she set up a press@nubianskin.com email address through the G Suite Admin console. And because she had used Gmail for several months before launching the company, using the business version of Gmail came naturally.
“Having that nubianskin.com address gave the business an air of professionalism, which we wouldn’t have had otherwise,” Hassan says. “Usually you need a whole IT department to set up new emails and passwords, but the Admin console removes the hassle of that process.”
Because Nubian Skin employees aren’t always in the showroom together, they need to be able to access business documents—like model photos and customer invoices—from anywhere.
To help, Hassan securely stores business documents in Google Drive (which can be accessed on mobile, too) and works collaboratively with her finance team to process orders using Google Sheets.
“Everyone has access to the spreadsheet so we can fill in what we need at any given point,” says Hassan. “This way, nothing slips through the cracks.”
And when she needs to connect with colleagues quickly or face-to-face, she uses Hangouts Chat or Hangouts Meet. Chat makes it so employees are only a message away, and Meet helps her connect with people as if they’re in person at the office.
Five years after launching Nubian Skin, Hassan is a recognized entrepreneur who’s influenced other retailers to create more inclusive designs.
“Even if you’re small, you want people to see you as a professional business,” Hassan says. “If you’re still growing, you need the building blocks to get you where you want to be. I can’t imagine working without G Suite.”
15 Companies–from Korean Air to Salesforce–Share How G-Suite and Google Meet Help Them Battle COVID-19

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More than a decade ago we introduced secure, easy-to-use business collaboration and productivity apps (now known as G Suite), and we envisioned a new way of working in the cloud. And although we always knew the value of cloud-based collaboration, it is more important than ever at a time like this.
Over the past several weeks, we’ve seen Google Meet—G Suite’s video conferencing solution—help millions of people stay connected, whether it’s colleagues working at home, companies livestreaming to global employees, doctors caring for patients, banks providing loans, retailers and restaurants helping the elderly place orders for home delivery or curbside pickup, social services conducting welfare checks, governments serving citizens, or schools staying in session.
In the first week of April Earlier this week, we surpassed a new milestone, with more than 2 million new users connecting on Google Meet every day, and they’re spending over 2 billion minutes together—that’s more than 3,800 years of secure meetings in a single day. We’re humbled by the huge responsibility that comes with this growth, and we’re determined to continue doing our part to help.
Here’s a little more on what that means.
Meet, and all of G Suite, runs on Google’s secure, resilient global infrastructure, which helps us reliably manage our capacity to keep our services up and running. With Meet, organizations around the world can take advantage of the same secure-by-design infrastructure, built-in protection, and global network that Google uses to secure your information and safeguard your privacy. You can learn more in our Google Meet security blog post.
Last month, we made advanced Google Meet video-conferencing capabilities available at no cost to all G Suite and G Suite for Education customers. We’ve now extended that availability to September 30, 2020 to ensure businesses, organizations, institutions, and educators continue to be supported during this time.
Earlier this year, G Suite also hit another important milestone, surpassing six million paying businesses and organizations. We’re acutely aware of our responsibility to these teams as they support their own constituents, patients, students, and customers during this pandemic. Here are a few stories they’ve shared.
Cambridge Health Alliance, a health system with 140,000 patients in Cambridge, Somerville, and Boston’s Metro North region, has relied on G Suite to support its staff and caregivers. “We didn’t realize how integral G Suite had become to our daily work until dealing with a pandemic where consistent communication with our CHA staff was of utmost importance,” said James LaPlante, Sr. Director, Technology and Biomedical Services. “With one click, staff have been able to connect from their Gmail, Calendar, or from Meet-enabled conference rooms across three hospitals, 15 health centers, or from home.”
In the UK, Hackney Council is using G Suite, Meet and Chromebooks to keep its team of 4,000 staff connected and to make sure that essential services can still be delivered for its citizens.
In Peru, the Judiciary branch is using Meet to continue operating during the nation-wide quarantine. Through video conferences they are carrying out both internal meetings and also hearings. By doing this, attorneys, lawyers and judiciary clerks don’t have to physically attend court, keeping the virus from spreading, while maintaining the administration of justice in the country.
Korean Air has transformed its internal business system with G Suite since July 2019, creating a positive company culture. Employees communicate effectively with G Suite in a variety of ways, including chat, voice, and video, which reduces decision-making time. Korean Air recently opened a ‘Google G Suite Meeting Room’ within the company to further enhance its cloud-native communication capabilities and accelerate mobile-based collaboration.
German manufacturing company KAESER Compressors adopted G Suite in 2018, which allowed them to transition 4,000 employees to working from home smoothly, with minimal disruption. They are using G Suite to connect with customers and job applicants.
When their news anchor voluntarily self-quarantined after suspecting he had been in contact with a person with COVID-19 during a convention, Milenio Televisión, a Mexican television cable news channel, had to figure out how to keep their show on the air. They chose Meet for its security, and high quality image and sound. Milenio Televisión is now broadcasting multiple shows through Meet and has been using the tool to have video conferences with correspondents in other countries.
To help its staff cope with the impact of COVID-19, Italian bank Credem (Credito Emiliano S.p.A.) relied on G Suite, in particular Drive, Docs, and Meet, to seamlessly adapt to a collaborative work-from-home environment. It’s also helping them maintain business continuity, relying on Meet to continue to meet one-on-one with customers.
In the Philippines, the Department of ICT (DICT) is responsible for the planning and development of information and communications technology. As a result of COVID-19, the department has been continuously seeking ways to improve its programs and services to help quarantined workers and citizens, including use of GovMail, which is built on G Suite, Google Chat, and Google Meet. “The migration to cloud-based GovMail which started last year has proven to be particularly useful for remote government operations in this time. Coordination between government agencies is more organized, resulting in faster responses benefitting their constituents,” said Emmanuel Rey Caintic, DICT Assistant Secretary for Digital Philippines.
Kärcher, a German company known for its wide range of cleaning products, had initially planned to roll out G Suite to its workforce by 2021. In response to the pandemic, Kärcher rapidly accelerated their rollout, deploying G Suite to its entire 14,000 workforce in only five days. As of the end of March, Kärcher’s number of weekly active Meet and Chat users has grown by 20X.
Salesforce’s CRM solution brings companies and customers together, and they turned to G Suite to bring their own teams together. “With Salesforce employees working from home given COVID-19, innovative solutions like Meet are even more critical for effective virtual collaboration,” said Andy White, VP, Platform Engineering Salesforce. “Even with 2x our daily video calls—50,000 every workday—Google Cloud’s scale and support keep our teams reliably and seamlessly connected.”
The team at Shopify, a leading global commerce company, is relying on Meet to help them keep their workforce connected. “Even with the demand surges seen around the world, recently we had a 20 person meeting livestream to 4,000 people and there were no issues,” said Garth Pyper, Director of Technical Infrastructure. “Google Meet is our primary means of video conferencing across 5,000 people at Shopify, and we are grateful for the security, reliability, and flexibility it provides.”
With the global move to a fully remote workforce during COVID-19, software company Xero has embraced G Suite to help them make a smooth transition. “Google Meet is vital in keeping our teams socially connected, and Docs, Gmail and the full G Suite family of apps has the team’s productivity and collaboration working as if we were in the office. The reliability and performance of G Suite has allowed the IT team to focus on other challenges we face with a remote workforce.”
In Singapore, NTUC Fairprice Co-Operative, the largest supermarket chain of the island nation, has experienced a surge of 400%+ increase in capacity needs as customers urgently prepare for COVID-19 with in store and online purchases of all the necessities. With the help of G Suite, NTUC was able to handle this increased demand even as they transitioned the vast majority of their workforce to remote work.
Schnucks, a family-owned supermarket retailer with 100 stores in Missouri, Illinois, Indiana, Iowa and Wisconsin, was able to think outside the box to keep their business running and employees safe and connected. “We are running our Helpdesk 24/7 on Google Meet so that both our corporate and in-store employees can join in and get questions answered quickly. Our transportation department is able to practice social distancing by using a Google Meet ‘hotline’ as the WFH dispatch platform.”
Meet had long been the standard collaboration tool for TELUS International, which provides customer experience solutions for global brands. “The Meet platform has helped us maintain and foster our caring culture as we transitioned from an on-site workforce to a work from home model,” said Michael Ringman, Chief Information Officer. “Whether through real-time collaboration, live meetings or a little stress relief with some virtual happy hours, our team’s ability to reliably connect ‘face-to-face’ through Google Meet has been integral to keeping us engaged despite the distance between us.”
These are just a few of the many stories we’ve heard. We’ll continue to support all our users to stay connected in the cloud. Read more on how Google Cloud is supporting businesses and communities here.

Google Workspace is a Highly Robust and Functional Collaboration Platform: Study Confirms
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A recent IDC study on Google Workspace observed the productivity and economic benefits of the collaboration platform on many organizations. The findings revealed that 14 percent increase in daily productivity among Google Workspace users, 412 percent 3-year ROI and payback period of 11 months! Transform your teams’ productivity goals, enhance workplace communication and collaboration as well as experience operational gains with productivity and collaboration tools designed for the modern, hybrid workforce.
Download the infographics to read up more from IDC study on the Business Value of Google Workspace now!
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