withVR Uses the Power of VR to Prep People with Speech Disorders for Real-life Speaking Situations
3262
Of your peers have already read this article.
1:30 Minutes
The most insightful time you'll spend today!
Editor’s note: Meet Gareth Walkom, an entrepreneur dedicated to helping others with speech disorders.
Turning life experience into innovation
Did you know that 3% of Americans have a speech disorder, while 1% of the world’s population have a stutter? Just getting what they need in everyday interactions can be stressful, which intensifies when the stakes are raised during job interviews, presentations, public speaking, and other activities. As a result, some people with speech disorders may avoid conversations and relationships, and risk being denied jobs because of a difference in how they speak.
As a person who stutters, I know firsthand the ableism that people with a speech disorder can encounter in wanting to use their voice in a judgemental world: the frustration of sometimes not being able to say exactly what you want to say and therefore speaking less in speaking situations. And the educational and career opportunities are lost when doors remain closed to us, especially when employers advertise their jobs as requiring someone who speaks the language ‘fluently’.
While researchers still don’t definitively know what causes stuttering, emerging technologies are giving us new and promising pathways for improving the quality of life of people with speech disorders.
That’s why after years of researching and testing potential therapeutic uses of virtual reality, and with the support of the Google for Startups Cloud Program, I founded withVR on International Stuttering Awareness Day (October 22) in 2020. The mission of withVR is to prepare people with speech disorders for real-life speaking situations by utilizing the power of virtual reality.
Working through it
One of the difficulties in adapting to any disability is the opportunity to work through it in a safe and nonjudgmental environment. withVR provides a virtual space for individuals, in collaboration with their speech therapists, to practice real-world speaking scenarios in safe, controlled environments.
Imagine being able to raise your hand in class and give your opinion without hesitation, ordering the meal you want rather than something that’s easier to say, or sit across the table from an avatar of an employer and explain why you are the right person for your dream job. Then further customize the speaking situation and its surroundings to challenge yourself and be ready for anything. That’s what withVR offers individuals and their speech therapists.
Making VR come to life
To bring the withVR vision to life, we are developing applications using the Unity game engine on Google Cloud with integrated Firebase services including authentication, web hosting, storage, and database. It’s a powerful combination that’s enabled us to build industrial-strength applications that we’ve rapidly deployed on a global basis. Today we are already collaborating with 80+ labs, clinics, and hospitals in more than 20 different countries worldwide.
These organizations help us to test and refine a virtual reality application to support people in achieving their speech goals and build comfort through immersive VR experiences using easily available viewers like Google Cardboard.
The application works in conjunction with a web app through which speech therapists configure customized VR scenarios for their patients to use. As no real-life speaking situation is ever exactly the same, customization of VR scenarios is vital. They can construct different scenes, create and script avatars, and through the Google Text-to-Speech API can even choose from hundreds of different voices in a variety of languages. This gives them the flexibility to create many unique speaking situations for their clients no matter where they are in the world.
Progress from the practice sessions is presented through a dashboard that provides therapists with a tool to monitor their clients’ progress and provide feedback and encouragement.
No shortage of support
My founder’s journey has been supported by many passionate people. The Google for Startups Cloud Program has been instrumental in helping us come so far in the first year, and we’ve only scratched the surface of what’s possible. There are many capabilities in Firebase and Google Cloud that we have yet to explore, and through the startup program I now have a Google Mentor who can help guide that exploration.
We also joined the 2Gether-International (2GI) Tech Cohort, which is supported by Google for Startups and is built for and run by entrepreneurs with disabilities. At the end of the 10-week cohort, we finished with a pitch competition, where I was one of six selected founders to pitch in just three minutes. I was very fortunate to win the Best Overall Pitch Award, gaining 10,000 USD in seed funding. This award not only highlights the potential of withVR, but also showcases that anyone can pitch their idea in a short amount of time no matter their difference.
Working with 2GI also gave me the opportunity to collaborate and learn from other founders who have disabilities. It’s a safe space where I don’t have to explain my everyday challenges and can focus on the all-important task of advancing the vision of withVR, while seeing how others use technology in their domain.
Building on a strong foundation
I’m amazed to look back and see what we’ve accomplished in just one year and humbled by the thousands of lives we’ve touched. Every day we receive valuable real-life feedback from people in the field—both clinicians and those with speech differences who benefit from VR therapy. That knowledge tells us that we are heading in the right direction and opening our eyes to new possibilities for where to take withVR. And inspiring us to keep moving ahead.
If you’d like to participate in testing or if you are speech therapist or researcher, please feel free to reach out to us. We’d love to show you how you can contribute to a world where anyone with a speech disorder can truly use their voice in any situation. If you’d like to take part, contact us at hello@withvr.app.
If you want to learn more about how Google Cloud can help your startup, visit our page here to get more information about our program, and sign up for our communications to get a look at our community activities, digital events, special offers, and more.
If You Run Your Country’s Largest Retail Franchise, How Do You Pull Together, in Sync?
6291
Of your peers have already read this article.
9:30 Minutes
The most insightful time you'll spend today!
In 1984, Mario Maio set up a small business manufacturing electrical transformers in his Johannesburg garage. Over the next two decades, the ACDC Dynamics company he created came to dominate manufacturing, import, and distribution in South Africa’s electrical goods sector. Then, in 2007, Mario’s son, Ricardo Maio, founded a retail arm to the business, ACDC Express. Today ACDC Express is South Africa’s largest electrical retail franchise, with 29 franchise stores across the country. Eight of those franchises joined in 2017 alone, and ACDC Express is experiencing quarter-on-quarter growth of 28% per year.
Rapid expansion increases the demands on the ACDC Express central administration, which provides each franchise with IT support and a full suite of marketing, operational, and bookkeeping functions. So when email server downtime became a frequent problem, Ricardo and his team chose G Suite to transform the way the franchise worked.
“We lost revenue when our email servers went down. When I researched Google’s SLA of 99.9% uptime and experimented with G Suite on my private Gmail account, I could see the difference this technology could create.”
Ricardo Maio, CEO, ACDC Express
“On consecutive occasions, our entire email server went down,” says Ricardo Maio, CEO at ACDC Express. “It would take more than one or two days to bring it back up. We had already highlighted software cost overhead as a potential thing to reduce, so when that happened several times within a short period, we knew it was time to make a change.”
Building a better franchise
Franchise businesses undergoing rapid expansion must respond quickly to the demands of new stores. At ACDC Express, 33 staff run the national franchise, delivering core services and support to 29 franchises across the country. Key tasks, such as updating the operations manual, were hampered by a reliance on paper forms and mail services, while email servers experienced repeat failures, which compromised communication. By implementing new, cloud-based productivity tools, ACDC Express looked to cut down on slow and expensive practises, and deliver an agile, reliable online communications platform.
To do that, ACDC Express migrated its franchise to G Suite with Opennetworks. “We lost revenue when our email servers went down,” says Ricardo. “When I researched Google’s SLA of 99.9% uptime and experimented with G Suite on my private Gmail account, I could see the difference this technology could create.”
Since moving to Gmail, ACDC Express reports that the problem of email server downtime “is no longer existent for us,” while with Google Drive, versioning problems have been resolved. Using surveys on Google Forms, ACDC Express quickly and easily collects data from stores and customers—whether they are in stores or on the road—and populates Google Sheets with the information.
“Our operations manual is a binding document, and it’s a living document that gets regularly updated. In the past, we would struggle to track which franchise had which version. With Google Drive, we can be sure that everyone is looking at the right one.”
Ricardo Maio, CEO, ACDC Express
With Google Data Studio, the managing team then consolidates that data on dashboards, creating snapshots of performance, complete with averages and simple comparisons, which make it easy to spot issues and outliers in need of attention. Individual businesses that do require help are then contacted over Google Hangouts Meet to assess what they need, part of a culture of sharing expertise, which Ricardo sees as key to the franchise mode.
“As a franchise, sharing knowledge is as important as maintaining control,” he says. “If there’s a new procedure or system that worked in one store, we can immediately update our manuals and documentation so that everyone has access to it. That’s been fantastic.”
“Our operations manual is a binding document, and it’s a living document, which gets regularly updated,” says Ricardo. “In the past, we would struggle to track which franchise had which version, and every time we had to make a change we would print out a version and send it to stores through an unreliable postal service. With Google Drive, we can be sure that everyone is looking at the right one.”
Remote training, rapid migration
Rolling out new IT tools across a franchise is often expensive, demanding extensive travel and numerous training sessions, which often repeat the same material. Instead, ACDC Express set up training on Google Hangouts that staff could drop into at their convenience, creating a cost-effective training schedule, which meant individual stores could plan their own learning process.
“When we moved to G Suite, we did it all at once, with every employee changing at the same time. We took a band-aid approach, switching to the new tools as rapidly as possible. After six months of training, there have been no reported problems with G Suite at all.”
Ricardo Maio, CEO, ACDC Express
“The whole benefit of franchising is that you can learn from your peers,” says Ricardo. “When we moved to G Suite, we did it all at once, with every employee changing at the same time. We took a band-aid approach, switching to the new tools as rapidly as possible. After six months of training, there have been no reported problems with G Suite at all.”
More mobile, more reliable
Today, ACDC Express operates 240 Google accounts, and information from the franchises’ marketing systems, research, operations, and accounting is fed back automatically to Google Sheets and Google Dashboard at the headquarters in Edenvale, Gauteng. By Ricardo’s estimation, the administrative team is now so effective with G Suite tools, it can achieve twice as much as it could without them.
Now, ACDC Express is looking to use Google Chromebooks in a new web-based point-of-sale system, and considering moving its ERP onto Google Cloud Platform for greater stability, in another project with Opennetworks.
“We’ve developed an in-house point of sale system that’s web-based and can use a functional touchscreen,” adds Ricardo. “We’re looking at rolling that out with Google Chromebooks. We really like how straightforward and simple the Google Chrome devices are, and because we’ve taken a lot of infrastructure into the cloud, we no longer actually need physical machines on our counters. We can work anywhere. That’s something that applies from our head office right down to our smallest franchise store.”
Mambu’s Journey: Modernizing Core Banking with Google Cloud
925
Of your peers have already read this article.
3:30 Minutes
The most insightful time you'll spend today!
When our founders began Mambu in 2011, their goal was to bring the latest digital technologies to the banking and finance world. Banking, in particular, is an industry built on decades of deep legacy technology. So initially, Mambu was embraced by microfinance — 100 organizations in 26 countries in just the first two years.
Since then, acceptance of modernizing core banking services by using composable, cloud technologies has grown across financial services institutions (FSIs). We now service top-tier banks, fintech startups, and other finance organizations across six continents, helping them deliver flexible, personalized, customer-centric banking products and services that their customers can depend upon.
One of the main reasons we’ve been able to scale the Mambu composable banking platform across the globe and at our current pace is our partnership with Google Cloud. The decision to move forward with Google Cloud happened for several reasons.
1. Flexibility and openness. Many FSIs are on hybrid and multicloud technology stacks, as they may still be transitioning from legacy systems, or have data residency requirements that have led them to use different clouds in different regions. Mambu meets customers wherever they are in their cloud journeys. We support interoperability without vendor lock-in. This need for openness, as well as the scalability benefits, led Mambu to evolve our platform on Google Kubernetes Engine (GKE). Many customers use open-source Kubernetes because, this common foundation can help streamline integration, speed up time to market, and reduce development. Just as important, the Google Cloud open cloud approach matches our company values.
2. Security and data residency. For customers in highly regulated finance industries, security isn’t just top of mind, it’s the No. 1 requirement. In addition to Google Cloud’s secure infrastructure, external audit certifications, and encryption, its wide array of regions has allowed us to expand into more countries, where we serve banks that must meet local data residency requirements. For example, Google Cloud’s Jakarta Cloud Region, has allowed us to support Bank Jago in Indonesia as it brings more financial inclusion to the unbanked in that country.
3. Availability. It’s critical for banks to maintain basic financial functionality, like accepting deposits and serving cash, even amid a service disruption. We needed a cloud partner with impeccable redundancy, failover, and disaster recovery capabilities.
In addition to GKE, the Mambu platform uses several other Google Cloud services for specific functions, including Cloud Armor, Cloud Load Balancing, Cloud VPN, Cloud Memorystore, and Google Cloud Operations.
Another important reason we chose to partner with Google Cloud was its expansive ecosystem and commitment to innovation. We are midway into a three-year journey to modernize our own technology stack to meet customer needs.
Building a roadmap with Google Cloud
Our customers need a core banking technology platform that will grow with them as they bring to market innovative services built on the latest technology advances. For Mambu to be that platform, we need a cloud partner that supports and scales with our growth. While we originally built our cloud architecture on GKE and Compute Engine (among a few other Google Cloud services), we’re now looking to a serverless future where we can scale more easily and leverage managed services within Google Cloud and its partner ecosystem to focus on our core offerings.
These are just some of the modernization and customer-led innovations that we’re cooking up:
- More workloads in GKE: Like many companies, our cloud transformation is a work in progress. While much of our codebase is in GKE, we’re continuing to break up some larger pieces of code into microservices to increase agility and velocity, enabling us to make consistent updates to discrete areas of our platform without affecting the whole. GKE is the leader for orchestrating microservices at scale and continues to be a natural fit.
- Native BigQuery integration: Mambu customers collect a tremendous amount of data within the platform that can be used for analytics, personalization, and other use cases. We’re planning to create a seamless integration for feeding core banking data from Mambu into BigQuery so that customers can better leverage their valuable data.
- CloudSQL vs. self-managed MySQL: We have almost completed migrating from our own MySQL instances to managed Cloud SQL databases, which will open up new opportunities to implement customer-centric solutions such as BigQuery integration.
- A serverless future with Cloud Run: Compute Engine is working well for Mambu, providing the flexibility to choose the virtual machines that best balance performance and cost needs. As we seek even more time and cost efficiencies, we believe the elastic scalability of a serverless architecture built on Cloud Run will get us there, and we’re considering going serverless in the future. Doing so would abstract infrastructure for simpler management, while allowing us to fire up containers to meet our customers’ high transactions-per-second needs, spin them down when not needed, and pay only when they run. It would also boost security: Without long-running compute, there are no patches or fixes, and each new instance is isolated and fresh by default.
These are just a handful of examples of the ways we want to best leverage Google Cloud services to simplify how we manage our tech stack, as well as continue to bolster security, scalability, and performance. There are many other ideas we’re exploring: using Dataproc and Datastream to support the specific data needs of Islamic banking, Cloud Functions so that customers can run their own queries against Mambu, and AI-enabled features.
At Mambu, our mission is to empower our customers to deliver great modern financial experiences easily to everyone around the world. Every time Google Cloud opens a new data center, we can enter a new market. Every time we move to a new-to-us managed service via the Google Cloud Marketplace, we free up time to build new ways to deliver customer-centric banking solutions. And so, we look forward to continuing this partnership with Google Cloud well into the future.
3516
Of your peers have already downloaded this article
5:30 Minutes
The most insightful time you'll spend today!
When moving to the cloud, many organizations concentrate their focus on the change in technology and overlook an area just as complex and impactful: cultural change. Having your people ready to embrace the change — supporting them with the right processes, equipping them with the right skills — is as important as getting the technology right.
To realize the full value of cloud technologies, many organizations are rethinking their IT organizational structure. There are a variety of potential talent implications too — from adopting agile ways of working to hiring for more cloud-centric skills to looking at redeploying current IT skills and reskilling and upskilling current teams.
As one of the organizations that pioneered hyperscale infrastructure, which led to the creation of the cloud, Google has spent years nurturing its culture and workforce to best operate in the cloud. We leverage this experience every day to help organizations ready their workforce for the change, and in this whitepaper, we aim to pass that experience along to you.
Bushel: Empowering Agribusinesses One Step at a Time with Google Cloud
3111
Of your peers have already read this article.
3:00 Minutes
The most insightful time you'll spend today!
Working to put food on all of our tables, today’s farmers are facing a higher amount of instability from input supply chain issues to weather patterns. Adding to this challenge are problems farmers face when trying to correctly time grain purchases, sales and transport. Farmers have always been stewards of the land, but now the demand for sustainable products has them needing to better prove their regenerative practices.
At Bushel, we understand these problems can’t be solved overnight or by a single company. We focus on empowering agribusinesses and farmers to work even more closely together to build a more sustainable agricultural supply chain by rapidly responding to market changes. With Bushel, farmers can track market prices in real time, instantly buy and sell grain, analyze inventory and transactions, and securely share verified information with grain operators and other producers. We provide the digital tools to streamline how farmers buy and sell commodities throughout the agricultural industry’s supply chain to help address market inefficiencies that can lead to waste, and have the information and resources to help them flex and adapt as complexity increases in farming operations.
Approximately 40% to 50% of all U.S. grain transactions now pass through the Bushel platform. As we continue to grow, Bushel continues to focus on what digital tEmpowering Farmers: Bushel Drives 40-50% of US Grain Transactions, Fueling Sustainable Agricultureools can support each point in the supply chain. Many focus on the first mile at the farm or last mile at the store. But Bushel is focused on modernizing the middle where grain purchasing and processing sit. We aim to help local grain industries and stabilize regional agricultural supply chains.
Starting with a simple mobile app; now scaling into an agricultural ecosystem
Bushel began its journey in 2017 as a small-scale platform for farmers that delivered grain contracts, cash bids, and receipts. As Bushel evolved into a comprehensive agricultural ecosystem, we realized we needed knowledgeable technology partners to help us rapidly scale while saving time and administrative costs. That’s why we started partnering with the Google for Startups Cloud Program to get support from Google and work with Google Cloud Managed Services partner, DoiT International to help support our use of GKE and create a multi-regional deployment as well as migrate our CUDs to new Compute Engine families and continue to optimize our footprint. We’ll also use DoiT’s Flexsave technology to reduce the management overhead of CUDs in the future.
In just one year, we expanded to over 1,200 live grain receiving locations and quickly grew our services portfolio with electronic signature capabilities, commodity balances, and web development. Because that relationship between farmer and agribusiness is so important, we provide more than 200 grain companies with white-labled digital experiences so each farmer sees their local grain facility they do business with on both desktop and mobile. To further our extension into the digital infrastructure of agriculture, we subsequently acquired GrainBridge and FarmLogs to help farmers handle specific jobs and tasks, and provide the needed insights to improve their business operations. Over 2,000 grain receiving locations across the United States and Canada now use Bushel products. We accomplished all this on Google Cloud.
We leverage the secure-by-design infrastructure to protect millions of financial transactions and keep sensitive customer data safe. Our data is processed and stored in Google’s secure data centers, which maintain adherence to a number of compliance frameworks. We utilize Google Kubernetes Engine extensively as it reduces operational overhead and offers auto scaling up to 15,000 nodes.
Database provisioning, storage capacity management, and other time-consuming tasks are automated with our Cloud SQL usage. Query Insights for Cloud SQL streamlines database observability and seamlessly integrates with existing apps and Google Cloud services such as GKE and BigQuery.
Empowering farmers and agribusinesses in North America
The Google Cloud Account Team had been instrumental in helping Bushel build an expansive agricultural platform that powers APIs, apps, websites, and digital solutions. Google’s startup experts are incredibly responsive, with deep technical knowledge that can’t be found elsewhere. Google Cloud also has provided us credits to explore new ways of analyzing the vast amounts of data we generate, verify, and transfer with solutions such as BigQuery and Pub/Sub.
With BigQuery, we can run analytics at scale with 26%–34% lower three-year TCO than cloud data warehouse alternatives. BigQuery delivers actionable insights on a highly secure and scalable platform, includes built-in machine learning capabilities, and integrates with Pub/Sub to ingest and stream analytic events via Dataflow.
With Bushel, farmers across North America are rapidly responding to sudden market changes by tracking grain prices in real time and instantly buying and selling crops. We see a future where this business information becomes insights – where a farmer can not just know where to sell their grain, but when to sell. The burden right now to engage with carbon markets is high, full of paper-based binders and verification forms. We see a world where farming practices recorded digitally can be permissioned along the supply chain for a better picture of how our food is grown.
With the Bushel platform, millions of farmers around the world will have the digital tools to modernize local grain industries, build more sustainable agricultural supply chains, and help to address global food inequity.
If you want to learn more about how Google Cloud can help your startup, visit our page here to get more information about our program, and sign up for our communications to get a look at our community activities, digital events, special offers, and more.
3291
Of your peers have already watched this video.
1:30 Minutes
The most insightful time you'll spend today!
Fitbit’s Zero-Downtime Migration to GCP
In 2019, Fitbit moved all of its production operations from managed hosting to Google Cloud Platform without any downtime. The Fitbit experience is provided by a monolithic application backed by 200+ data stores, making the task of moving service by service impossible.
So, Fitbit decided to run services in both hosting environments and move user by user. This is the story of Fitbit’s migration to GCP, which was tested and executed mostly in production, without any effects to the users.
The tale starts with a review of goals and requirements for the migration. What should the user experience be during this period? How would we know if we are meeting that benchmark and can push forward? How would we slow or reverse migration if things weren’t going well? Answering these questions led us to a migration plan that started with the movement of internal users, followed by the careful transplant of a small number of real customers, and concluded with a mass migration of the majority of our users.
This migration path required significant new additions to Fitbit’s architecture, including new testing, routing, and caching techniques. As the journey approached its conclusion, we recognized that these methods were not merely allowing us to migrate; they were allowing Fitbit to operate in multiple hosting environments simultaneously. The lessons from this migration have provided the foundation for a mutli-region architecture that will unlock the full potential of life in Google Cloud Platform.
More Relevant Stories for Your Company
Google Unveils New Cloud Region in Delhi NCR to Power India’s Digitization
In the past year, Google has worked to surface timely and reliable health information, amplify public health campaigns, and help nonprofits get urgent support to Indians in need. Now, we are continuing to focus on helping India’s businesses accelerate their digital transformation, deepening our commitment to India’s digitization and economic recovery.
Google Cloud Helps DSW Engage Over 28M Shoe Lovers in Real Time
DSW Shoes turned to Google Cloud and Google Cloud Partner – Slalom to develop a realtime, engaging loyalty program that serves more than 28 million active members instantly. The major move from on premise to a cloud-based, data-driven platform that offers speed, flexibility, and scalability has helped increase DSW's new
Google Cloud Launches Digital Assets Team to Power the Emerging Blockchain Space
Blockchain technology is yielding tremendous innovation and value creation for consumers and businesses around the world. As the technology becomes more mainstream, companies need scalable, secure, and sustainable infrastructure on which to grow their businesses and support their networks. We believe Google Cloud can play an important role in this
Google Introduces BigQuery Connector for SAP to Power Customers’ Data Analytics Strategy
Google Cloud has a genuine passion for solving technology problems that make a difference for our customers. With the release of our BigQuery Connector for SAP, we're taking a another big step towards solving a major challenge for SAP customers with a quick, easy, and inexpensive way to integrate SAP data
