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Transforming Media Industry: Three Strategies for Media Leaders to Leverage Generative AI

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As the media industry continues to evolve, generative AI is emerging as a powerful tool for innovation and growth. Here are five key strategies for media leaders to leverage this technology and stay ahead of the game. Know more...

The digital era turned the traditional formula for media and entertainment success on its head, ushering in new technologies that have changed how content is produced, distributed, experienced, and monetized. Audiences have more choice, flexibility, and power over what they consume, and today’s media companies have to embrace ongoing transformation or risk falling behind – or becoming irrelevant. 

A new wave of transformation is arriving with generative AI, a type of artificial intelligence that can interact with users in natural language and create novel data, ranging from story outlines, reports, and other text outputs to multimodal content like images, videos, and audio. Media and entertainment are inherently about content creation and creativity—so what does this new technology mean for the industry? 

At Google Cloud, we see tremendous opportunity for creative industries, from more efficient creation methods to improved user experiences. Let’s explore.

AI for media with Google Cloud

Google Cloud has a long history with large language models (LLMs) and other generative AI technologies—from their influence over the years on products like Document AI, to recent announcements like Generative AI support in Vertex AI, which lets businesses access and tune generative AI foundation models, and Generative AI App Builder, which lets developers build chatbots and other generative apps in minutes.  

Build, tune and deploy foundation models with Vertex AI

We’ve helped our global media and entertainment customers with AI for personalizationsearch and recommendations, predictive analytics, and much more — and with generative AI now on the rise, we have some ideas to help media leaders, technologists, and creators think about and prepare to utilize powerful AI in their work. 

Three lenses on innovation in media

The media and entertainment industry is increasingly diverse and complex, with companies spanning over-the-top (OTT) subscription streaming services, 24-hour linear channels, live broadcasts of sporting events, digital journalism, traditional publishing, short-form user-generated social video, and more. More and more, the boundaries between these segments of the media industry are blurring — but common to them all is the focus on providing compelling content in an engaging audience experience that can be directly or indirectly monetized.

With this in mind, we suggest media and entertainment companies look at the application of innovative technologies like generative AI through the following three lenses:

  1. Improving content creation, production, and management
  2. Enhancing and personalizing audience experiences
  3. Improving monetization

Improving content creation, production, and management

Generative AI democratizes many aspects of content creation, opening new ways to create written material, illustrations, sound effects, special effects, and more. Its recent maturation has been so rapid, some in the media industry have expressed concern that generative AI implies the end of creative professions. We think the opposite is more likely: just as photography, audio recordings, and computer generated images have enabled new modes of creativity, rather than making old ones obsolete, generative AI has the potential to both enable new forms of expression and enhance familiar ones. 

For example, journalists could use generative AI to speed up research by helping them synthesize and analyze large volumes of information, or to help them create initial drafts or summaries of editorial content. Film and television producers could leverage the technology to accelerate the post-production editing process, with new AI-enabled interfaces for rapidly adjusting or enhancing scene details such as lighting and color. Broadcasters could use generative AI to make vast libraries of video footage searchable and accessible for use in telling more compelling stories. The potential use cases go on and on.

Far from undermining incredible creative professions, generative AI is poised to free writers, artists, editors, and many others from the tedious and mundane aspects of their work, empowering them to focus more of their time on creativity.

Enhancing and personalizing audience experiences

Every media organization in the world today faces the reality that for most consumers, switching costs are extremely low. This puts incredible pressure on these companies to invest in delivering low-friction and compelling audience experiences that help mitigate subscribers from churning and viewers from abandoning content experiences for competitive platforms. 

Generative AI can help media companies engage and retain viewers, such as by enabling more powerful search and recommendations on their digital content platforms. With its increasingly multimodal capabilities extending from natural language to both audio and video content, generative AI is well-positioned to power more personalized audience experiences. 

Consumers often complain about “the paradox of choice” or their inability to find something interesting to watch on streaming platforms that have incredibly vast libraries of content available on demand. Imagine a not-too-distant future wherein a consumer can simply ask the content platform they’re using to help them find a specific show to watch based on mood, specific types of scenes, combinations of actors, award nominations, or practically anything they can think to ask. And that’s just the tip of the iceberg — imagine generative AI’s potential to curate, assemble, and even create personalized content for a viewer to consume!

Improving monetization

As consumers’ content consumption further expands from traditional theatrical and linear television programming to include digital offerings across an array of platforms, devices, and content types, media companies face the challenge of maintaining and improving monetization. The conventional economics and approaches to advertising and subscription models are proving, in many cases, not to deliver sufficient ROI. 

Generative AI has the potential to help media companies improve their monetization of audience experiences. As mentioned previously, enhanced personalization can play a role in mitigating churn, which in turn can help sustain and grow subscription and advertising revenues. Going beyond this, generative AI can be leveraged to drive even greater advertising revenues via more targeted, contextual, and personalized advertisements. Imagine both display and video advertisements that are generated on the fly to personalize product specifics, messaging, style, colors, and innumerable other characteristics to drive greater engagement and higher click-through rates (CTR), and thus higher advertising CPMs (cost per thousand impressions).

Coming up next

Generative AI presents a significant opportunity for media companies to fundamentally transform content creation, engagement, and monetization. Compelling services are already on the market — but there is far more to come. 

Google Cloud continues to build on its deep experience and expertise with AI, and we are committed to working with the industry to develop compelling, accessible, trusted, and responsible AI solutions that will drive meaningful business outcomes. We are excited to create the future together with our global media customers and partners across the ecosystem. To learn more about this disruptive topic, read “Debunking five generative AI misconceptions” from Google Cloud vice president of AI & Business Solutions Phil Moyer, or explore our Trusted Tester Program for generative AI.

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Minimum Instances for Cloud Functions to Keep Performances Going for Serverless Apps

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Minimium instance features in the lightweight compute platform, Cloud Functions keeps serverless apps online during low demands. Read blog to learn how you can leverage the min instance feature to run latency-sensitive apps.

Cloud Functions, Google Cloud’s Function as a Service (FaaS) offering, is a lightweight compute platform for creating single-purpose, standalone functions that respond to events, without needing an administrator to manage a server or runtime environment. 

Over the past year we have shipped many new important capabilities on Cloud Functions: new runtimes (Java, .NET, Ruby, PHP), new regions (now up to 22), an enhanced user and developer experience, fine-grained security, and cost and scaling controls. But as we continue to expand the capabilities of Cloud Functions, the number-one friction point of FaaS is the “startup tax,” a.k.a. cold starts: if your function has been scaled down to zero, it can take a few seconds for it to initialize and start serving requests. 

Today, we’re excited to announce minimum (“min”) instances for Cloud Functions. By specifying a minimum number of instances of your application to keep online during periods of low demand, this new feature can dramatically improve performance for your serverless applications and workflows, minimizing your cold starts.

Min instances in action

Let’s take a deeper look at min instances with a popular, real-world use case: recording, transforming and serving a podcast. When you record a podcast, you need to get the audio in the right format (mp3, wav), and then make the podcast accessible so that users can easily access, download and listen to it. It’s also important to make your podcast accessible to the widest audience possible including those with trouble hearing and those who would prefer to read the transcript of the podcast. 

In this post, we show a demo application that takes a recorded podcast, transcribes the audio, stores the text in Cloud Storage, and then emails an end user with a link to the transcribed file, both with and without min instances. 

Approach 1: Building the application with Cloud Functions and Cloud Workflows

In this approach, we use Cloud Functions and Google Cloud Workflows to chain together three individual cloud functions. The first function (transcribe) transcribes the podcast, the second function (store-transcription) consumes the result of the first function in the workflow and stores it in Cloud Storage, and the third function (send-email) is triggered by Cloud Storage when the transcribed result is stored and sends an email to the user to inform them that the workflow is complete.

Transcribe Podcast Serverless Workflow.jpg
Fig 1. Transcribe Podcast Serverless Workflow

Cloud Workflows executes the functions in the right order and can be extended to add additional steps in the workflow in the future. While the architecture in this approach is simple, extensible and easy to understand, the cold start problem remains, impacting end-to-end latency. 

Approach 2: Building the application with Cloud Functions, Cloud Workflows and min instances

In this approach, we follow all the same steps as in Approach 1, with a slightly modified configuration that enables a set of min instances for each of the functions in the given workflow.

Transcribe Podcast Serverless Workflow (Min Instances).jpg
Fig 2. Transcribe Podcast Serverless Workflow (Min Instances)

This approach presents the best of both worlds. It has the simplicity and elegance of wiring up the application architecture using Cloud Workflows and Cloud Functions. Further, each of the functions in this architecture leverages a set of min instances to mitigate the cold-start problem and time to transcribe the podcast.

Comparison of cold start performance

Now consider executing the Podcast transcription workflow using Approach 1, where no min instances are set on the functions that make up the app. Here is an instance of this run with a snapshot of the log entries. The start and end timestamps are highlighted to show the execution of the run. You can see here that the total runtime in Approach 1 took 17 s. 

Approach 1: Execution Time (without Min Instances)

Approach 1.jpg

Now consider executing the podcast transformation workflow using Approach 2, where min instances are set on the functions. Here is an instance of this run with a snapshot of the log entries. The start and end timestamps are highlighted to show the execution of the run, for a total of 6 s. 

Approach 2: Execution Time (with Min Instances)

Approach 2.jpg

That’s an 11 second difference between the two approaches. The example set of functions are hardcoded with a 2 to 3 second sleep during function initialization, and when combined with average platform cold-start times, you can clearly see the cost of not using min instances.

You can reproduce the above experiment in your own environment using the tutorial here

Check out min instances on Cloud Functions

We are super excited to ship min instances on Cloud Functions, which will allow you to run more latency-sensitive applications such as podcast transcription workflows in the serverless model. You can also learn more about Cloud Functions and Cloud Workflows in the following Quickstarts: Cloud FunctionsCloud Workflows.

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How to Build an API Program That Doesn’t Suck

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Modern web APIs allow businesses to build compelling experiences that generate, consume, and combine digital assets. They’ve become the foundation upon which digital business is built.

But the path to success can be unclear, rough, and challenging. The game has changed, after all, and this requires tossing out many of the rules by which you run your business.

You’re not alone. Other businesses have struggled down the path toward increased competitiveness, agility, and opportunity—and we, at Google Cloud, are privileged to partner with hundreds of customers across myriad industries as they gear up to go digital.

We’ve seen the successful decisions and strategies that have enabled companies to adapt to new digital realities. But we’ve also seen businesses make decisions that slowed, stymied, or, in some cases, reversed progress toward becoming an agile digital business.

There’s no one path to travel. There are many ways to make your business digital, but there are also many pitfalls. This is the survival guide to help navigate a smarter digital journey.

There’s one bit of advice we can offer above all else: GET STARTED. If you don’t take steps to adapt to the new competitive landscape and to your customers’ expectations, the very survival of your business is at risk.

Download the E-book to know more about the best and worst practices of how a business leads, measures, invests in, and executes an API initiative.

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Don’t Just Move to the Cloud, Modernize With Google Cloud

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Companies don’t just want to migrate their applications from point A to point B, they want to modernize their applications with cloud-native technologies and techniques. Here's how you can do it easily with Google Cloud.

Our customers tell us they don’t just want to migrate their applications from point A to point B, they want to modernize their applications with cloud-native technologies and techniques, wherever those applications may be. 

Today, we’re excited to tell you about a variety of new customers that are using Anthos to transform their application portfolio, as well as new cloud migration, API management, and application development offerings:

  • New customers leveraging Anthos for a variety of on-prem, cloud and edge use cases
  • The general availability of Migrate for Anthos
  • Apigee hybrid in general availability
  • The general availability of Cloud Code

Accelerating app modernization with Anthos

Anthos was the first open app modernization platform to offer a unified control plane and service delivery across diverse cloud environments—managed cloud, on-premises and edge. Since it became generally available in the spring, organizations across a variety of industries and geographies have turned to Anthos to bring the benefits of cloud, containers and microservices to their applications. 

According to the findings from Forrester’s Total Economic Impact study, customers adopting Anthos have seen up to 5x return on investment based on the savings from ongoing license and support costs, and the incremental savings from operations and developer productivity. For one customer in the financial services industry, rolling out new features and updates to their core banking application used to take at least a quarter. Now with Anthos, they were able to eliminate months long development and release cycles, and roll out on a weekly basis. That’s a 13x improvement on time to market. 

This week, several new European Anthos customers will take the stage at Next UK to talk about how they’re using Anthos to transform their IT operations. 

Kaeser Kompressoren SE of Coburg, Germany, is a provider of compressed air products and services. The company needed a consistent platform to deploy and manage existing on-prem SAP workloads, like SAP Data Hub, and also wanted to be able to tap into other services running in Google Cloud to get more value from those environments. 

“Application modernization is enabling business innovation for Kaeser,” said Falko Lameter, CIO. “To gain better insights from data, we knew we needed to incorporate advanced machine learning and data analytics in all our applications. We chose Google Cloud’s Anthos because it offered the flexibility to incrementally modernize our legacy application on-premises without business disruption, while allowing us to run other applications on Anthos in Google Cloud and take advantage of its managed data analytics and ML/AI services.”

Then there’s Denizbank. Based in Turkey, Denizbank provides a variety of commercial banking services, and established the first Digital Banking Department in Turkey in 2012. Denizbank turned to Anthos for an open application modernization platform to help it develop its next-generation mobile banking applications.

“We operate in 11 different countries and have to comply with various regulatory requirements like data locality and sovereignty, which mandates some or all applications to reside on premises in certain countries, while the rest of the apps can move to the cloud in other countries,” said Dilek Duman, COO of DenizBank. “We chose Google Cloud’s Anthos for its flexibility to modernize our existing application investments with ease, and to deliver AI/ML powered software faster while improving operational security and governance. Anthos gives us the ability to have a unified management view of our hybrid deployments, giving us a consistent platform to run our banking workloads across environments.” 

Anthos is even starting to be deployed to edge locations, where, thanks to its 100% software-based design, it can run on any number of hardware form factors. We’re in advanced discussions with customers in telecommunications, retail, manufacturing and entertainment about using Anthos for edge use cases, as well as with global hardware OEMs.

Move and modernize with Migrate for Anthos

In addition to leveraging cloud technology for their on-premises environments with Anthos, customers also want to simultaneously migrate to the cloud and modernize with containers. That’s why we’re happy to announce the general availability of Migrate for Anthos, which provides a fast, low-friction path to convert physical servers or virtual machines from a variety of sources (on-prem, Amazon AWS, Microsoft Azure, or Google Compute Engine) directly into containers in Anthos GKE.

Migrate for Anthos makes it easy to modernize your applications without a lot of manual effort or specialized training. After upgrading your on-prem systems to containers with Migrate for Anthos, you’ll benefit from a reduction in OS-level management and maintenance, more efficient resource utilization, and easy integration with Google Cloud services for data analytics, AI and ML, and more. 

DevFactory aims to offload repetitive tasks in software development so that dev teams can focus on coding and productivity. As advocates for optimization through containers, they found Migrate for Anthos a key way to help deliver on their goals:  

“We usually see less than 1% resource utilization in data centers. Migrate for Anthos is a remarkable tool that allows us to migrate data center workloads to the cloud in a few simple steps,” said Rahul Subramaniam, CEO, Devfactory. “By automatically converting servers and virtual machines into containers with Migrate for Anthos, we get better resource utilization and dramatically reduced costs along with managed infrastructure in the end state, which makes this a very exciting and much-needed solution.” 

Migrate for Anthos is available at no additional cost, and can be used with or without an Anthos subscription.

API-first, everywhere, with Apigee hybrid 

To drive modernization and innovation, enterprises are increasingly adopting API-first approaches to connecting services across hybrid and multi-cloud environments. To address the need for hybrid API management, we’re announcing the general availability of Apigee hybrid, giving you the flexibility to deploy your API runtimes in a hybrid environment, while using cloud-based Apigee capabilities such as developer portals, API monitoring, and analytics. Apigee hybrid can be deployed as a workload on Anthos, giving you the benefits of an integrated Google Cloud stack, with Anthos’ automation and security benefits. 

Gap Inc. uses Apigee to publish, secure, and analyze APIs and easily onboard the development teams working with those APIs. Apigee hybrid will help Gap Inc. overcome the traditional tradeoffs between on-premises and cloud, providing the best of both worlds.   

“With Apigee hybrid, we can have an easy to manage, localized runtime for scenarios where latency or data sensitivity require it. At the same time, we can continue to enjoy all the benefits of Apigee such as Apigee’s developer portal and its rich API-lifecycle management capabilities,” said Patrick McMichael, Enterprise Architect at Gap Inc. 

Simplifying the developer experience

Google Cloud application development tools are designed to help you simplify creating apps for containers and Kubernetes, incorporate security and compliance into your pipelines, and scale up or down depending on demand, so you only pay for what you use. 

With these goals in mind, last week, we announced the general availability of Cloud Run and Cloud Run for Anthos. Cloud Run is a managed compute platform on Google Cloud that lets you run serverless containers on on a fully managed environment or on Anthos. With Cloud Run fully managed, you can easily deploy and run stateless containers written in any language, and enjoy serverless benefits such as automatic scale up and scale down and pay-for-use—without having to manage the underlying infrastructure. 

Cloud Run for Anthos, meanwhile, brings those same serverless developer experience to Anthos managed clusters, giving developers access to a modern, serverless compute platform while their organization modernizes its on-prem environment with Kubernetes. 

Easier Kubernetes development with Cloud Code

Today, we’re excited to announce the general availability of another important member of the Google Cloud application development stack: Cloud Code, which lets developers write, debug and deploy code to Google Cloud or any Kubernetes cluster through extensions to popular Integrated Developer Environments (IDEs) such as Visual Studio Code and IntelliJ. 

Developers are most productive while working in their favorite IDE. By embracing developers’ existing workflow and tools, Cloud Code makes working with Kubernetes feel like you are working with a local application, while preserving the investment you’ve made to configure your tools to your own specific needs. Cloud Code dramatically simplifies the creation and maintenance of Kubernetes applications.

In addition, Cloud Code speeds up development against Kubernetes by extending the edit-debug-review “inner loop” to the cloud. You get rapid feedback on your changes, ensuring that they’re of high quality. And when it comes to moving code to the production environment, Cloud Code supports popular continuous integration and delivery (CI/CD) tools like Cloud Build. 

Finally, with Cloud Code, diagnosing issues does not require a deep understanding of Kubernetes, thanks to connected debuggers and cluster-wide logging that help you address issues all from the context of your favorite tool. 

Toward modern, efficient applications

Application modernization means a lot of things to a lot of people. Depending on your environment, it can mean updating VMs to containers and Kubernetes, it can mean moving them to the cloud, or it can mean distributing them to edge locations and unifying workloads with consistent API and service management. For others, application modernization means using cloud-native tools and concepts like serverless and CI/CD. Whatever your definition, we can help you realize your business and modernization goals, achieving greater agility while improving overall governance.

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Case Study

Telstra Leverages APIs To Accelerate Digital Transformation

Telstra is Australia’s leading telecommunications and technology company, offering a full range of communication services and competing in all telecommunications markets.

In Australia, it provides 17.7 million retail mobile services, 4.9 million retail fixed voice services and 3.6 million retail fixed broadband services.

But owing to legacy infrastructure the company was unable to boost business efficiency and agility. To address these challenges, the company decided to leverage the Apigee platform.

“One of the key challenges that Apigee helped us solve was ensuring greater efficiency. Efficiency in business is absolutely critical. The more efficient you become the quicker you can solve problems and hence lower costs of solving those problems,” says David Freeman, General Manager of API enablement, Telstra.

Freeman also highlights that the Apigee platform has helped Telstra reduce the cycle time of delivery from months to days and sometimes even minutes. It also empowered the organization to efficiently track their developer community as well.

“Apigee was not only able to take systems and services and turn them into APIs but it also provided an analytics capability where we could keep an eye on the developer community, we could see what the developers were doing with APIs. On top of that, it also provided a great way to monetize APIs. This ensures that our developers can quickly and easily consume APIs,” says Freeman.

Watch this short video and get greater insights into how Apigee is helping Telstra accelerate digital transformation.

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Google Cloud expands availability of enterprise-ready generative AI

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Explore how Google Cloud's pioneering step in generative AI is offering foundational models for customization, scalability, and security. Learn how your enterprise can harness advanced AI technologies efficiently and responsibly.

Generative AI continues to develop at a blistering pace, making it more important than ever that organizations have access to enterprise-ready capabilities to help them leverage this disruptive technology. 

Harnessing the power of decades of Google’s research, innovation, and investment in AI, Google Cloud continues to make generative AI available with baked-in security, data governance, and scalability across the board. 

To this end, last month, we announced the general availability of Generative AI support on Vertex AI, giving our customers the ability to access powerful foundation models from Google Research and tools for customizing and applying them. 

Today we are announcing the general availability (GA) of four important foundation models for Vertex AI. These include Imagen, PaLM 2 for Chat, Codey, and Chirp. For each of these models, organizations can access APIs on Model Garden and do prompt design and tuning on Generative AI Studio.

  • Imagen includes four key features:
    • Image generation for creating studio-grade images at scale
    • Image editing to edit generated or existing images via text prompts 
    • Image captioning for creating captions of images at scale
    • Visual Question & Answering (VQA) for interacting with, analyzing, and explaining images
  • PaLM 2 for Chat follows the general availability of PaLM 2 for Text in June 
  • Codey supports code generation, completion, and code chat
  • Chirp supports multilingual Speech AI 

We’re also announcing Multimodal Embeddings API in preview, which lets customers combine the power of Vertex AI’s generative AI models with their proprietary data, to generate embeddings, or interchangeable vector representations, of their text and image data. These capabilities can enable data science teams to deliver a variety of downstream tasks such as image classification, content recommendations, and visual search. 

In this blog post, we’ll explore what your organization can do with these powerful models and how Vertex AI provides the enterprise-ready capabilities you can use to get up and running with generative AI. 

Helping to drive enterprise value from Generative AI models

Powerful models are the foundation of generative AI, but the software, tools, and infrastructure that surround these models are equally important for enterprise adoption. Organizations face challenges not only accessing these models, but also integrating AI while maintaining protection over intellectual property, adhering to regulations around data security and privacy, and ensuring models and applications are safe to use. Many organizations also want to use generative AI without incurring large costs or managing huge clusters.

We help address these challenges head-on with Vertex AI’s platform capabilities for scalable application integration, purpose-built AI infrastructure, secure and private data customization, and responsible use of this technology. 

Let’s see how each of these pillars can help your organization. 

Access models to build production-ready generative applications 
Vertex AI can make it easy to access foundation models, as today’s model announcements attest. While models are an inextricable part of generative AI, the software that helps enterprises use this technology is equally important—which is why Vertex AI also offers a range of tools for tuning, deploying, monitoring, and maintaining models, so you can build differentiated applications using your own data. 

Turning to today’s announcements, in May we announced Imagen, our foundation model for image generation. Now, we are excited to announce Imagen is generally available with an allowlist (i.e., approved access via your sales representative), letting onboarded customers start using image generation and editing capabilities. Visual Q&A and Captioning for production workloads are also generally available for all customers. Visual Q&A provides new ways to engage with image-based data like retail products or image libraries. This new capability can give you answers to questions about an image, helping you analyze large amounts of data quickly, and it can even help the visually impaired understand images or graphs that they wouldn’t be able to otherwise. Captioning, meanwhile, can make it easy to generate relevant descriptions for your images. Captions can help with indexing and searching, as well as assigning image descriptions to product listings on eCommerce websites. 

“Imagen is beginning to power key capabilities within Omni, Omnicom’s open operating system, that will enable 17,000+ trained and certified users to create audience-driven customized images in minutes. Imagen has been instrumental in offering a scalable platform for image generation and customization. Integrating it into our platform allows us to expand the scope of audience-powered creative inspiration, at a scale that wasn’t previously possible,” said Art Schram, Annalect Chief Product Officer at Omnicom. “We’re starting to adopt the latest features like styles and fine tuning, and engineering data-driven prompts. We look forward to continuing to provide our users relevant visual inspiration in a responsible way.”

“The latest improvements in Imagen’s product preservation capabilities are a perfect match for Typeface’s focus on personalized AI for brands,” explained Vishal Sood, Head of Product at Typeface. “By combining Google Vertex AI’s Imagen with Typeface’s brand-personalized AI, we are able to help enterprises to create 10x personalized content in a fraction of time.”

Google Shopping recently built an application called Product Studio using Imagen on Vertex AI. Product Studio can enable merchants to create rich product images quickly and easily, at a fraction of the time it takes to do professional product photo shoots. “We’re excited about the feedback we’re getting from merchants in our early pilots, who say that Product Studio, which leverages Imagen on Vertex AI, helps them generate and publish lifestyle product photos directly to their product catalogs,” says Jeff Harrell, Google’s Senior Director of Product Management for Merchant Shopping. 

Announced in May, PaLM 2 is a family of models that power dozens of Google products, including Bard and Duet AI in Google Cloud. With the PaLM 2 for Chat model, now generally available, you can leverage Google’s PaLM’s variety of abilities for multi-turn chat applications, such as shopping assistants, customer support agents, and more. 

ThoughtSpot, provider of a widely-adopted business intelligence platform, is using PaLM 2 to build a new feature in ThoughtSpot for Google Sheets called “AI Explain,” which can instantly generate explanations of charts, visuals, and anomalies, and will launch new conversational AI and ML-enabled predictive forecasting capabilities into its analytics platform.

With Codey, your organization’s developers can accelerate a wide variety of coding tasks, helping to empower them to work efficiently and close skills gaps. The model enables not only code completion and code generation capabilities, but also chat to help with debugging, documentation, learning new concepts, and more. Since launching in preview in May, we’ve added additional programming languages including Go, Google Standard SQL, Java, Javascript, Python, and Typescript. We’ve also improved the quality of code responses and increased serving capacity, enabling your developers with the right tools to enter the era of generative engineering.  

“Security and privacy are key to incorporating AI into the software development lifecycle,” said David DeSanto, Chief Product Officer at GitLab. “GitLab leverages Vertex AI to deliver new, AI-powered features with a privacy-first approach, including the ability to run our own models and leverage Codey foundation models built on top of PaLM 2. The GitLab DevSecOps platform empowers organizations to harness the benefits of AI for faster software delivery, while ensuring their data, intellectual property, and source code are protected.”

Originally released in May in preview, Chirp is a version of our 2 billion-parameter speech model, which was trained on millions of hours of audio and supports over 100 languages. Chirp achieves 98% accuracy on English and relative improvement of up to 300% in languages with less than 10 million speakers. Whether the use case involves customer support, transcriptions, or voice control, Chirp can help your organization communicate with customers and constituents inclusively, by engaging audiences in their native languages. 

Last but not least, our Multimodal Embeddings API, now in preview, can unlock an array of new applications, such as image and text-based recommendations, by enabling the processing of text and images interchangeably. This capability complements our Text Embeddings API, which became generally available in June, and remains a recommended choice for those with fully text-based use cases. Multimodal Embeddings API makes it possible to categorize images and text together and can be crucial for use cases like retail recommendation systems that can provide relevant outputs from both images of products and text descriptions.

Match generative AI with infrastructure 
Beyond access to models and tools for building generative AI apps, you need infrastructure to make sure your apps can scale and reliably perform — ideally without running into daunting compute costs or management overhead that distracts your technical talent from building innovative products. Google Cloud offers the choice and power to run smaller models running finite tasks at the lowest latency levels, as well as to run large models capable of cutting-edge experiments. 

As our large language model customers are looking to scale up their projects and applications using our models, they often need assurances that their requests will be serviced with acceptable performance. This is especially critical for delivering real-time applications where customer service is paramount. Starting in August, Vertex AI will support provisioned, dedicated generative AI capacity that can deliver guaranteed throughput. This feature can be especially beneficial to customers who have a high volume of sustained workloads.  

Leverage generative AI while protecting data and privacy 
One capability enabled by Google Cloud is the ability to customize models using your own data. Vertex AI can help customers keep their data protected, secure, and private. When a company tunes a foundation model in Vertex AI, private data, model outputs, and prompts can be kept private, and they are never used in the foundation model training corpus. We recently published a whitepaper, “Adaptation of Large Foundation Models,” which outlines how we help protect customer data. 

Auditability and compliance are essential to helping ensure the security and privacy of customer data. We also engage in comprehensive GDPR privacy efforts, including our transparency commitments for customer data usage and the support for our customer’s Data Protection Impact Assessments (DPIAs). Now, we’re excited to support HIPAA compliance for many of our generally available models on Vertex AI, so that healthcare and life science customers with whom we have a Business Associate Agreement can run workloads with Protected Health Information (PHI) data on Google Cloud. 

Innovate responsibly 
Our AI Principles put beneficial use, user safety, and avoidance of harms above business outcomes and are embedded in how we develop our AI products. We’ve conducted extensive reviews on our generative AI products to identify potential risks and have developed guardrails to mitigate these impacts. For example, to address concerns around safety, we’ve implemented safety filters for bias, toxicity, and other harmful content. We also equip our customers with the tools they need to help reduce risk within their applications and provide recommendations to help navigate responsible AI. 

Bring the power of generative AI to your organization

With both a wide selection of foundation models and extensive, enterprise-grade platform capabilities, Vertex AI continues to unlock ways for your business or organization to access foundation models, tune them on your proprietary data, and leverage them for differentiated apps and digital experiences. To take the next step, visit our product page or reach out to our sales representatives to gain access to our latest capabilities.

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