Data-first Digitization Helps Leverage the Cloud for Your Mainframe Assets

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For many enterprises, the venerable mainframe is home to decades’ worth of data about the company’s customers, processes and operations. And it goes without saying that the business would like access to that mainframe data — to report on it, to analyze it with big data analysis tools, or to use it as the basis of new machine learning and artificial intelligence initiatives.
At Google Cloud, we are eager to work with organizations to help them transform their mainframe assets for the cloud era. Of course, we can help them modernize their mainframe applications by migrating them to the cloud. At the same time, working with partners and customers, we’ve developed another, more lightweight approach that can help them start to leverage the cloud for their mainframe assets much more quickly than performing a full-fledged migration. We call this approach data-first digitization.
In this rapidly evolving digital ecosystem, it’s imperative to understand the difference between ‘modernization’ and ‘digitization.’ With modernization you start with the current state and look forward, and rely on mainframe application migration approaches such as rehosting (emulation), refactoring (automated code transformation), reengineering — or simply replacing a custom application with a commercial package. With digitization, you start with the future state that you want to achieve, and work back to what is required to get there.

This data-first digitization approach includes a mainframe data-first integration framework comprising in-house and partner products and tools to migrate heterogeneous data sources from the mainframe to Google Cloud Storage. Once mainframe data has been copied to Cloud Storage, it can then be integrated and leveraged by Google Cloud tools such as BigQuery, AI and machine learning prodcuts and Smart and Stream analytics platforms. The integration framework covers both bulk batch data transfers and real-time data replication (change data capture).

Data-first digitization is based on the tenet that ‘applications are transient, data is permanent.’ By bringing data first to Google Cloud instead of traditional ways of modernizing applications (for example, with Gartner’s 7 options to Modernize), this allows organizations to leapfrog to new business models, use cases and innovative ways to serve end customers. For example:
- Making decisions with smart and stream analytics platforms and AI/ML engines. These tools need data to make decisions. Google is a pioneer in extracting information and value from the raw structured and unstructured data, and this approach opens up mainframe data for use by BigQuery and AI/ML models.
- Building new reporting applications. With access to mainframe data, you can use Google cloud products like Looker and Appsheet to build net-new reporting applications, expediting the process of retiring mainframe reporting applications, and accelerating your overall transformation.
In our experience, taking a data-first digitization approach to your mainframe offers a number of benefits:
- Faster time-to-business: Because data-first modernization is built on existing products, the implementation cycle is much shorter.
- Less capital investment: You spend your time integrating products, not developing applications.
- Minimized risk: Data-first integrates with existing, proven and reliable Google Cloud products.
- Faster overall mainframe transformation: When you shift your modernization center of gravity from the application to the data, you look at mainframe applications from a business perspective instead of just “keeping the lights on.” As a result, only the most business-critical applications are modernized and many support applications can be decommissioned, accelerating your transformation journey.
Taking a data-first approach to digitization is still relatively new, but we’re heartened by customers’ early successes. Watch this space for additional insights, reference architectures and technical white papers around data-first. And if you think this approach may be right for you, reach out to mainframe@google.com.
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G R Infraprojects Limited Turns to Google Cloud to Run Business-Critical SAP S/4HANA

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Road construction is booming in India. A recent report prepared by the India Brand Equity Foundation—a trust established by the Department of Commerce—pointed out that in FY 2019 alone, the country added 10,855 kilometers of highways to a road network that spans 5.89 million kilometers. This network is the second largest in the world and transports 90% of passenger traffic and 64.5% of all goods in the country.
The Indian Government has also earmarked road construction as key to plans to increase the nation’s GDP to $5 trillion in coming years, targeting road construction worth $212.8 billion in the two years from April 2020.
G R Infraprojects Limited is well positioned to support the government’s program. The business, which started as a contractor building roads in rural villages in India, now specializes in road engineering, procurement, and construction (EPC), a model whereby private construction firms build roads funded by the government.
The business now undertakes the processing of bitumen, manufacture of thermoplastic road-marking paint and road signage, and fabrication and galvanizing road-crash barriers. Its in-house integration model includes a design and engineering team, as well as manufacturing facilities in Rajasthan, Assam, and Gujarat.
The business recently expanded into rail—another area expected to benefit from extensive government investment—with its competencies including earthworks, materials supply, track lining, and bridge construction.
In this environment—and despite the economic impact of the coronavirus pandemic—G R Infraprojects Limited aims to substantially increase turnover and manpower over the next five years.
Best-in-class infrastructure key to success
Digital transformation is key to enabling growth while best-in-class IT infrastructure is one of the foundations on which the business seeks to build success.
G R Infraprojects Limited’s digital initiatives include deployment of a new document management system and corporate systems that enable remote monitoring, live tracking, effective real-time communication, and efficient data management.
Providing a scalable, reliable cost-effective infrastructure
But most important of all is providing a scalable, reliable, and cost-effective infrastructure to support a business-critical SAP enterprise resource planning system. Over the last few years, versions of SAP have enabled the organization to digitize processes and seamlessly run business-critical functions such as inventory management and finance.
G R Infraprojects Limited initially went live with SAP ECC6.0, with a few hundred team members using the system for business-critical tasks such as tracking stock level and movement and generating financial statements and reports for review and action.
“Google Cloud is a very big brand, so we were easily able to secure the trust from our executive and business teams to run an important system such as SAP S/4HANA on the platform.”—Sachin Kumar Agarwal, Head, Transformation, G R Infraprojects Limited
Lowering maintenance costs
However, as G R Infraprojects Limited grew, projects proliferated, and new markets emerged, the business elected to move to the cloud from an on-premises infrastructure. “We wanted to move because there were so many maintenance costs in on-premises solutions and cloud provided convenience to IT and the broader organization,” explains Sachin Kumar Agarwal, Head, Transformation at G R Infraprojects Limited.
The business also wanted to move to SAP S/4HANA to take advantage of features such as AI, advanced analytics, and machine learning to transform business processes. The system runs on the HANA database, an in-memory database with fast processing speeds and a simplified data model.
G R Infraprojects Limited selected Google Cloud to run SAP S/4HANA because, Sachin says, it is “much better than any other platform,” incorporates a wide range of features, and meets uptime requirements. The cloud service could also scale to support forecast growth without a sharp increase in cost.
Furthermore, Sachin adds, “Google Cloud is a very big brand, so we were easily able to secure the trust from our executive and business teams to run an important system such as SAP S/4HANA on the platform.”
“With Google Cloud, our speed and availability are controlled and optimized day by day. With such a scalable and dynamic platform, we are very happy with the performance.”—Sachin Kumar Agarwal, Head, Transformation, G R Infraprojects Limited
Successful transition with Infrabeat
G R Infraprojects Limited completed the project with assistance from partner InfraBeat over three months and SAP S/4HANA on Google Cloud went live mid-2019. “Our dedicated SAP team worked closely with Infrabeat to deliver the project successfully,” says Sachin. “We needed an experienced partner to assist with the implementation process and Infrabeat performed that role admirably. Both teams supported each other and worked to plan to deliver a great result.”
SAP S/4HANA runs on an infrastructure comprising virtual machine instances delivered through Compute Engine, Cloud Storage, and Cloud NAT to enable the secure transmission and receipt of packets to and from the internet.
G R Infraprojects Limited estimates the cost of running SAP S/4 HANA in Google Cloud is significantly lower than on alternative infrastructure options—freeing up budget for other business priorities.
In addition, moving SAP S/4 HANA to infrastructure as a service through Google Cloud has eliminated the need to assign internal team members to infrastructure management, allowing them instead to focus on higher-value activities.
Google Cloud also incorporates the security needed to protect the data and processes of SAP S/4 HANA from intrusion or disruption and ensure the uptime and continuity required of a business-critical system.
Optimized speed and availability
G R Infraprojects Limited’s decision to run SAP S/4 HANA on Google Cloud is delivering benefits on a daily basis. “With Google Cloud, our speed and availability are controlled and optimized day by day,” says Sachin. “We are very happy with the performance.”
Success with SAP S/4HANA has helped the business decide to move its remaining apps and data to the cloud when its on-premises servers and other equipment reach end of life. G R Infraprojects Limited is already running Active Directory in Google Cloud and Sachin says the cloud platform’s “fast and excellent services” made the decision easy.
“There are definitely instances of various upgrades of our systems and within the organization, and as we talk about our application and mobility requirements, we see Google Cloud playing a crucial role.”—Sachin Kumar Agarwal, Head, Transformation, G R Infraprojects Limited
Adding value
As G R Infraprojects Limited grows, Sachin adds, the business expects Google Cloud to continue to add value. “There are definitely instances of various upgrades of our systems and within the organization, and as we talk about our application and mobility requirements, we see Google Cloud playing a crucial role.”
Explore Google Cloud’s Bi-monthly Technical Learning Series for Innovators in Public Sector

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Cloud engineers face a constant barrage of new cloud services, products, and innovations. By late 2021, Google Cloud alone had released thousands of new features across hundreds of services. Couple this with other technologies and service releases, and it quickly becomes a herculean task for engineers to navigate, consume, and stay current on the ever changing technology landscape. We have heard from engineers this often leads to anxiety and frustration as engineers struggle to keep up. They are faced with a plethora of training options but often lack the time and funding.
Google Cloud has reinvigorated technical training to make it more informative and applicable to public sector customers and partners. We aim to maximize your training experience so you can get targeted training when you need it. The Google Cloud Public Sector Technical Learning Series addresses customer feedback and provides fun and practical training. Sessions are currently running every two weeks.
“Short and sweet” technical topics geared to subjects you care about
Generic training doesn’t always resonate with public sector technologists. Our new curriculum targets specific public sector use cases, is delivered by customer engineers, and can be accomplished in less than two hours. This means participants can apply the learnings directly to real-life challenges quickly.
Easy to find, easy to enroll
Training opportunities should always be at your fingertips. Our automated training platform will ensure that you only need to enroll once. The system will automatically notify you of upcoming sessions so you can plan in advance and at your convenience. Sessions will be offered on a recurring basis to meet the needs of your organization.
Fun and engaging
Typical training sessions often include a sea of glazed eyes, unresponsive to basic prompts, falling asleep at our desks, we have all been there. But it doesn’t have to be this way. Our goal is to infuse Google culture into our training through interactive exchanges and tangible rewards to keep participants inspired and engaged.
Traditional technology training doesn’t always help you navigate the nuts and bolts of how to effectively introduce a product into an organization. But we know that technology doesn’t operate in isolation; it supports and becomes part of a living organism, managed by humans and confined by other components of an organization’s structure (e.g. existing systems or decentralized business units).
Part of a larger community of like-minded engineers
Learning with – and from – a community of peers is one way to overcome the challenges and complexities of applying new technology within a complex organization. We created the Public Sector Connect community for this very reason. It is one example of how we surface best practices for public sector innovators. During weekly “Coffee Hours” and working sessions, our community members share their journey and lessons learned with each other. We know that innovation evolves through iteration and diverse perspectives, and Public Sector Connect is committed to helping surface critical challenges and solutions, and connecting those who are solving similar problems. Join the community today.
Dual Run: A Proven Solution for Secure Mainframe Modernization

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CIOs are again evaluating their mainframe investments, balancing rising operational costs and difficulty finding talent with the perceived costs and risks of moving critical applications to the cloud. Increased business agility, technical innovation, computing elasticity, customer insights, and a growing talent pool all encourage CIOs to migrate and modernize from “Big Iron” onto public cloud platforms.
Google Cloud recently announced Dual Run, a new mainframe modernization solution, to help customers mitigate the risk involved in mainframe migrations and accelerate their migration to the cloud. Leaders can leverage Dual Run in their quest to ensure their mainframe modernization projects will succeed and pay off so let’s dive a little deeper into what Dual Run is, how it works, and how it can help you.
Mainframe modernization with a proven technology
Since so many businesses still run mainframes, we decided to partner with Banco Santander—one of the largest banks in the world—to bring Dual Run to our enterprise customers, since they had already built a solution. In fact, Dual Run was built on top of Banco Santander’s unique technology which has already demonstrated proven results in the regulated financial services industry. Now that Dual Run is available, Banco Santander has been using it to bring their data and workloads onto Google Cloud’s trusted infrastructure.
The concept is not new, but the solution is unique
Dual Run enables you to run a parallel production system, allowing you to simultaneously run workloads on your mainframes and on Google Cloud. While many enterprises running mainframes have thought about parallel production concept and a few even tried before, Google Cloud is unique among the hyperscalers to provide such a solution as an offering to its customers.
With a parallel production run, you can perform real-time testing of your applications on Google Cloud and quickly gather data on performance and stability with no disruption to your business. Once you’re satisfied with the functional and performance equivalence of the two systems, you can make the new Google Cloud environment your system of record, while existing mainframe systems can be used as a backup or decommissioned.
In addition to the transformative benefits you get from moving to Google Cloud–such as AI-based scalability, speed, and security–migrating mainframes with Dual Run offers you even more benefits:
Mitigate migration risk: Dual Run reduces risk during the migration by running your business critical systems in parallel with powerful reporting to track the difference between your current and target systems. This ensures there is no impact or risk to your existing mainframes while migrating to Google Cloud.
Secure migration investments: Avoid costly migration mistakes by basing your decisions and actions on empirical data acquired from your production system.
Reduce business testing effort: Compare the functional equivalence of outcomes in the current and target system with production data and drastically reduce the testing cycles of your migrated workload.
Accelerate migration: Speed up the entire mainframe migration process with a well-defined framework, automation components, predefined dashboards, and a tested approach. Empirical reporting available in Dual Run also enables customers in regulated industries to more readily respond to regulator reviews and requests for information.
Your migration journey with Dual Run
Dual Run is packaged with several automation components to aid your migration journey, from assessment all the way through to production.
This chart shows how Dual Run plays a key role throughout your mainframe modernization journey:

Let’s explore this illustration in a bit more detail, phase by phase:
Current state: This is your starting point, when your production workloads are still running in your mainframe. Dual Run helps you assess your mainframe workload for compatibility on Google Cloud.
After this assessment, Dual Run’s conversion engine helps address the incompatibilities in your current application and then migrates the application and data to Google Cloud. At this stage, you have your current application executing on the mainframe and your migrated application is ready to be executed or tested on Google Cloud.
Dual Run state: In this state, the migrated workload will be executed in two stages.
Dual Run stage 1:
In the first stage of Dual Run, your mainframe will remain as the “primary” system — meaning the response and outputs to other systems are sent from your mainframe — while the migrated workload will be executed in parallel in Google Cloud as “secondary.”
Dual Run performs the following actions as a cyclical process, repeated until you reach your desired migrated application quality is achieved:
- All workloads — batch & transactions — executed in the mainframe are replicated in Google Cloud
- The outcomes from both systems are validated to report any differences, enabling you to take corrective actions in migrated applications
- The functional and performance differences between the two systems will be observed, and the mainframe and Google Cloud data are periodically synchronized to bring both the systems in sync
Typically, most of your migration time will be spent in the first stage of Dual Run until you are satisfied with the results. The key goal for this stage is that your primary, business-critical mainframe workload is not disturbed while your migrated application is tuned to provide the exact same results as your current application.
Dual Run stage 2:
When the Dual Run reporting and results confirm that the migrated application matches your mainframe system, Google Cloud then becomes the “primary” system, while your mainframe will still be executed in parallel as “secondary.” Dual Run will enable you to do a smooth switch between primary and secondary systems through a configuration management system.
Target state: In this final state, the mainframe can be decommissioned while the Dual Run components are removed, enabling an optimal and efficient business execution with Google Cloud.
Summary
For any business or organization that has to migrate or modernize their mainframes, Dual Run offers a unique solution to achieve this with reduced risk and time. In fact, what we’re seeing from our customers is that Dual Run offers the right combination of proven experience, engineering, and strategic partnership that is essential for mainframe migration success. If you would like to learn more, check out our mainframe modernization website.
Start-up Paves Way for More Inclusive Clinical Research: Honoring Black Founders of Acclinate with Google Cloud

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Editor’s note: February is Black History Month—a time for us to come together to celebrate the diverse set of experiences, perspectives and identities that make up the Black experience. Over the next few weeks, we will highlight Black-led startups and how they use Google Cloud to grow their businesses. Today’s feature highlights Acclinate and its founders, Del and Tiffany.
As patients, as caregivers, and as parents taking our own children to the doctor, we want recommended medications to be safe and effective. It’s a right everyone deserves.
It’s known that certain medications don’t work in the same way in all populations. For example, Albuterol, a medication often prescribed for asthma, is less effective in 67% of all Puerto Ricans and 47% of Black Americans. These problems—which can have deadly consequences—result from historically limited diversity in pharmaceutical clinical trials.
We founded our startup Acclinate to integrate culture and technology to achieve more inclusive clinical research. Help pharmaceutical companies and healthcare organizations access and engage communities of color so research is more inclusive.

Bridging the health equity gap by building trust
It’s important that health research organizations access and engage communities of color so their efforts reflect all the people they serve. Take a disease like diabetes, which affects a significantly higher proportion of Black Americans. When you look at even recent clinical trials for diabetic drugs, the representation of Black Americans among participants is only in the low single digits, despite comprising 13 percent of the U.S. population and more than 40 percent of diabetes patients in this country. Industry leaders have been aware of the lack of diversity issue, but some have chosen to ignore it or brush it aside. The biggest problem, in our opinion, is that there have been no penalties for not achieving higher diversity figures in clinical trials, and only minor financial repercussions to pharma/biotech companies when their treatments either do not work across all groups once approved, or there is a lack of uptake by all groups due to the lack of testing in those groups. The lack of clinical trial diversity has adversely impacted the reputation of the industry and the ability to recruit diverse populations in the future.
Acclinate integrates culture and technology to promote diverse patient representation in medical research. Our approach is not transactional. We build trust through our #NOWINCLUDED community, which is an ongoing, ever-expanding digital platform that educates and engages with communities of color on health issues.
#NOWINCLUDED includes a website app, and social media presence where members can learn information about diseases, particularly those with greater negative impacts on people of color, such as cancer, diabetes, and cardiovascular diseases. Members can share stories and ask questions. By providing access to trusted resources about these health issues and the latest clinical research, we empower Black people to take control of their health and consider participating in research that is shaping the future of healthcare.
For healthcare-related organizations, we offer the opportunity to better understand the attitudes, aspirations, and unmet needs of underrepresented minority communities. Data from #NOWINCLUDED feeds our HIPAA-compliant SaaS platform, e-DICT™ (Enhanced Diversity in Clinical Trials), which uses predictive analytics and machine learning to identify individuals matching the requirements and most likely to be receptive to participation in a particular clinical trial.
Acclinate scales its platform with Google Cloud
We rely on Google Cloud services, including Vertex AI, to know whom to ask, when to ask, and how to ask for clinical trial participation. With Vertex AI, we enjoy a unified platform for developing our artificial intelligence models, including tools for preparing and storing our datasets. We can easily train and compare models using AutoML, which requires minimal ML expertise or effort with its intuitive graphical interface. This allows us to leverage more than ten ordinal and categorical data points to determine in real time a community member’s likelihood to enroll, which we call our Participation Probability Index (PPI). Our models evolve in an iterative process the more we interact with, and learn about, our community members.
We follow the pay-per-use Google Cloud Platform architecture model using serverless technology, which helps reduce infrastructure management costs and lets us focus on product development and engaging with communities across the U.S.
CloudSQL, a fully managed relational database service, integrates easily with BigQuery so we can glean insights for our clients in real time, all with Google Cloud’s robust security, governance, and reliability controls. Virtual Private Cloud (VPC) gives us scalable and flexible networking for our cloud-based resources and services. We also use Identity and Access Management (IAM) to simplify oversight of Google Cloud resource permissions for different user groups and roles, with appropriate security protections.
API Gateway manages our APIs using Cloud Functions, which both use consumption-based pricing, plus give our developers consistent and highly secure access to our services through a well-defined REST API. We use Memorystore for Redis to reduce platform latency. This is done with a fully managed service powered by the Redis in-memory data store, which builds application caches for fast data access. All of this comes together to provide an outstanding experience for our platform’s users and contributors.
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Expanding influence with the Google for Startups Accelerator for Black Founders
Three months of one-on-one Google support and mentorship as part of the most recent Google for Startups Accelerator : Black Founders cohort not only helped us build our product, but also helped us earn external credibility. People use Google every day, so whether we’re trying to engage in conversations with industry experts or with somebody in a rural community, it is helpful to have the buy-in of a globally-recognized brand as we take on a historically difficult, systemic issue with challenges around trust. Getting access to the products, best practices, and people we need to build and grow through the Accelerator program has been priceless. For example, working with the Google AdWords team helped us generate important traffic from people interested in learning more about #NOWINCLUDED or sharing their story with us. Jason Scott, who leads the Google for Startups Accelerator: Black Founders program, is still connecting us to people in his network and identifying key opportunities for us months after the program wrapped. He continues to demonstrate that he is invested in seeing us succeed.
Our company has made great progress against our goals, in part thanks to receiving capital from the Google for Startups Black Founders Fund. We received $100K in non-dilutive funding along with Google Cloud credits, Google.org Ads grants, and hands-on support. We used the funds to pay for the transition and development costs associated with moving to Google Cloud. The Google support and accountability has been incredible. After receiving the Google for Startups Black Founders Fund award, we’ve gone on to raise another $1M and moved our cloud from Salesforce to Google Cloud.
We also had the amazing opportunity to be selected as one of six companies to take part in a face-to-face web conference with Sundar Pichai, Google’s CEO. We were thrilled to hear him explain his vision around health equity and the role Google plays. Ultimately, for us, it’s not just about the funding we get, but we are also gratified to receive support from an entity that truly believes in addressing this issue. We know Google is aligned with our mission of health and racial equity.

Championing diversity in clinical trials
Our 2022 looks bright. We expanded our presence to Washington, D.C. as part of the Johnson & Johnson Innovation JLABS ecosystem. We were also selected to take part in the BLUE KNIGHT initiative created between Johnson & Johnson Innovation and the Biomedical Advanced Research and Development Authority (BARDA) under the U.S. Department of Health and Human Services.
Acclinate is also on track to have contracts with five of the top 25 largest biopharmaceutical companies in the U.S this year. They’ve taken note, as has the Food and Drug Administration (FDA), that the lack of diversity in clinical trials represents a significant health concern—to the extent that the FDA has provided strong guidance for pharmaceutical companies to diversify their clinical trials. At the same time, the industry is also responding to pressure from communities of people of color to make equitable representation a priority.
Today, we are in the fortunate but challenging position to have significant inbound opportunities coming our way. In response, we continue to recruit and hire talented people to join our team. On the technology side, we are happy to be aligned with Google Cloud to have powerful cloud infrastructure that will scale with us, as well as high-caliber champions united in partnership. With people’s lives at stake, we are passionate in our commitment to helping ensure medications do what they are supposed to do: heal and improve the quality of life for everyone who takes them.
Hear Acclinate cofounders Del Smith and Tiffany Whitlow chat with Google’s Head of Startup Developer Ecosystem Jason Scott and fellow Black Founders Fund recipient Bobby Bryant about building on Google Cloud in a recent Google for Startups Instagram Live.
If you want to learn more about how Google Cloud can help your startup, visit our page here to get more information about our program, and sign up for our communications to get a look at our community activities, digital events, special offers, and more
There are 2 Key Traits You Need to Battle the Slowdown. FM Logistic Know How to Enable Them

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FM Logistic provides its international customers with complete logistics solutions that cover everything from warehousing and handling, to transport and distribution, co-packing and co-manufacturing, and supply chain optimization. Operating in 14 countries including France, Russia, Poland, India, Vietnam, Brazil, and China, FM Logistic supports its clients by offering specialized services across a number of markets including consumer goods, retail, cosmetics, and health.
“We are in the process of transforming all our tools and integrating new solutions to be able to work faster and more efficiently. Two main IT priorities are mobility and openness, in terms of working from anywhere and being able to interact with other information systems.”
– Communication Manager, FM Logistic
As a business that has existed since 1967 and in 2018 achieved a turnover of €1.178 billion with 9.5% annual growth, FM Logistic is always looking to help secure the company’s position within an evolving sector. To better serve its customers, FM Logistic decided to launch an innovation project in 2017 to transform the internal digital tools of the company and replace its intranet, email, and productivity software. The company looked for an integrated solution that would enable more collaborative ways of working and bring its international operations closer together. The company found that implementing G Suite and LumApps social intranet was the perfect combination.
“We are in the process of transforming all our tools and integrating new solutions to be able to work faster and more efficiently,” says the Communication Manager at FM Logistic. “Two main IT priorities are mobility and openness, in terms of working from anywhere and being able to interact with other information systems.”
A global transformation
For large international companies with global operations, implementing a single integrated solution to enable collaboration across regions while respecting regional variations can be a real challenge.
“We have 26,000 employees spread across a broad geography, with a variation in cultures and technological maturity. There was an aspiration to work in collaboration, but the necessary tools were not in place,” says FM Logistic’s Communication Manager. FM Logistic looked for a solution to enable new, more collaborative work practices, which were flexible in terms of usage and that, most importantly, would work as part of an integrated solution.
To do that, FM Logistic worked with Google Partner Devoteam G Cloud to implement G Suite alongside the LumApps intranet portal. It took six months to complete the migration of 7,000 accounts, with employees accessing the Business or Basic G Suite edition according to their needs. “Before, with our physical infrastructure we found ourselves buying additional hard drives as we ran out of storage,” says the Technical Project Manager at FM Logistic. “That’s no longer a problem, and we can tailor access depending on whether or not employees need unlimited storage .”
“It’s a real advantage to be able to access your account from any device and work from anywhere. Hangouts Meet has been really transformational in that respect: it has reduced the need for travel significantly, even in the few months we’ve been using it so far.”
– Communication Manager, FM Logistic
“We followed Google’s G Suite migration advice and had early adopter ambassadors in every country. By the time we got around to the final country, very little input was needed as they were ready to go!” says the Technical Project Manager. “Many of them were already familiar with the product, so it was very intuitive. Our feedback surveys gave a satisfaction rating of almost 4.5 out of 5 in relation to the transition. We also had significant executive support, with two members of the executive committee on the steering board. That really helped the project to move quickly.”
As a result, employees were quick to understand the benefits of the new system. “It’s a real advantage to be able to access your account from any device and work from anywhere. That was clear from the start,” says the Communication Manager. “Hangouts Meet has been really transformational in that respect: it has reduced the need for travel significantly, even in the few months we’ve been using it so far.”
LumApps: a fully-integrated enterprise hub
One of FM Logistic’s main reasons for choosing G Suite was the seamless integration with LumApps’ intranet portal. LumApps adds value to G Suite, thereby boosting and sustaining employee adoption. FM Logistic chose LumApps to create a hub for its enterprise, where everything is centralized from internal communications to business apps.
“We didn’t want a patchwork of solutions, we needed a platform that worked as an integral whole,” says the Technical Project Manager. “With LumApps, employees access the intranet using their Google authentication and can access all their G Suite tools through the intranet. Moreover, LumApps is Google native, so the integration is seamless and we know that it will evolve to accommodate any changes that might take place.”
“The main advantages we see are communication and knowledge sharing,” says the Communication Manager. “With LumApps, all 26,000 of our employees are now able to access the portal in their own language and access local news.”
For the next step, FM Logistic is considering integrating social communities so that employees can express themselves and be more engaged in the corporate culture.
Supporting digital maturity
Thanks to Drive, employees can now work from wherever they are, and are able to work more efficiently and more collaboratively. “From an administrative point of view, users can benefit from automatic updates, so there is less pressure on the IT department,” says the Technical Project Manager. “And we’re seeing many innovative uses of the tools to work in more efficient ways: many services have gone paperless with Forms, so less time is wasted; commercial agents are using Drive to work together on tenders simultaneously; and with Sheets, tasks are automatically sent from the team manager’s file to employee’s Calendar.”
“G Suite and LumApps are the first step of our digital transformation, in terms of collaboration and moving into the cloud. We have real confidence in our partners LumApps and Google, and we’re investing in those relationships for the long-term benefit of the company.”
– Communication Manager, FM Logistic
Now, FM Logistic wants to further support its employees in exploring all the tools G Suite has to offer. “We are embarking on a second phase to give our employees the skills they need for advanced uses of Docs, Sheets, and Forms,” says the Communication Manager. “It’s a learning curve, but it’s key to our goal of transforming our everyday processes.”
“G Suite and LumApps are the first step of our digital transformation, in terms of collaboration and moving into the cloud. We have real confidence in our partners LumApps and Google, and we’re investing in those relationships for the long-term benefit of the company.”
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Cloud Retail Search, part of Discovery Solutions For Retail portfolio, helps retailers significantly improve the shopping experience on their digital platform with ‘Google-quality’ search. Cloud Retail Search offers advanced search capabilities such as better understanding user intent and self-learning ranking models that help retailers unlock the full potential of their

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Patients about to undergo a healthcare procedure understandably want the best medical professionals they can get. But how can they know which doctors have had the most experience and the best outcomes with that particular procedure? How can they make an informed decision about which doctor to select when the

AI in Manufacturing Already A Mainstream: Google Cloud Study
While the promise of artificial intelligence transforming the manufacturing industry is not new, long-ongoing experimentation hasn’t yet led to widespread business benefits. Manufacturers remain in “pilot purgatory,” as Gartner reports that only 21% of companies in the industry have active AI initiatives in production. However, new research from Google Cloud reveals that the






