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APIs Pivotal to Building Business Resilience

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Case Study

Indian Retailer Figures Optimizes Hyperlocal Delivery to Increase Customer Experience

Anyone who follows the Indian e-commerce scene knows that one of the largest challenges these companies face is hyperlocal delivery.

That was a problem facing Wellness Forever, a retail chain of pharmacies with 150-plus stores across India.

“Exactly a year ago, we started our journey of hyperlocal deliveries. This optimization was a big time challenge for us to understand how to optimize this,” Palani Subbiah, CTO, Wellness Forever.

The problem in front of Wellness Forever was to identify which customer could can be sold from which store, so that a delivery could be made within 90 minutes.

“We handle a large amount of customer data and we wanted to use insights to help and improve the customer satisfaction index,” says Subbiah.

To do that Wellness Forever leveraged Google  Big Query to run massive amount of data to come up with the operational insights. They also used Firebase and Google Maps.

“By 2021, we are going to have about 450 stores. Those stores are going to be not only a physical store, which is a digital store.

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Google Cloud’s Data Analytics May Recap

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Apart from the inaugural Data Cloud Summit, Google Cloud's Data Analytics and Management solutions have made waves with recognition as a leader in Cloud Data Warehouse and Streaming Analytics domain, new innovations and releases. Read what's next!

May was a very busy month for data analytics product innovation. If you didn’t have the chance to attend our inaugural Data Cloud Summit, video replays of all our sessions are now available so feel free to watch them at your own pace. 

In this blog, I’d like to share some background behind the innovations we released in May, why we built them the way we did, and the type of value they can bring your company and your team.

But first, a huge thank you!

This week, we had the honor to announce that Google has been named a Leader in The Forrester Wave™: Streaming Analytics, Q2 2021 report. Forrester gave Dataflow a score of 5 out of 5 across 12 different criteria, stating: “Google Cloud Dataflow has strengths in data sequencing, advanced analytics, performance, and high-availability”. 

Google has more than a decade of experience in building real-time and internet-scale systems for its own needs, and we are excited to see that our ability to provide customers with a reliable, scalable, and performant platform is bearing fruit. 

This announcement comes on the back of the release of The Forrester Wave™: Cloud Data Warehouse, Q1 2021 report, which also named Google Cloud as a Leader.

We couldn’t be more excited about the recognition and appreciate all your feedback and trust in the work that we do to support your goal in accelerating data-powered innovation.

Innovation galore

Your feedback and your passion is the fuel that drives our ambition to deliver more and better services to you. That’s why, this year, we didn’t want to wait until Google Cloud Next to share some great products we have been working on. On May 26, our team announced a slew of new products, services and programs. Watch a quick summary below:

https://youtube.com/watch?v=DG1mOPMXJvw%3Fenablejsapi%3D1%26

Meeting you where you are

An important design principle behind all of our services is “meeting you where you are”. This means we aim to provide you with the tools and software you need to innovate on your own terms. Here are three new services that will help you do just that:

Datastream

Datastream, our new serverless change data capture (CDC) and replication service, allows your company to synchronize data across heterogeneous databases, storage systems, and applications reliably and with minimal latency to support real-time analytics, database replication, and event-driven architectures. Datastream delivers change streams from Oracle and MySQL databases into Google Cloud services such as BigQueryCloud SQLCloud Storage, and Cloud Spanner, saving time and resources while ensuring your data is accurate and up-to-date. 

  • Under the hood, Datastream reads CDC events (inserts, updates, and deletes) from source databases, and writes those events with minimal latency to a data destination. It leverages the fact that each database source has its own CDC log—binlog for MySQL and LogMiner for Oracle—which it uses for its own internal replication and consistency purposes. 
  • Datastream integrates with purpose-built and extensible Dataflow templates to pull the change streams written to Cloud Storage, and create up-to-date replicated tables in BigQuery for analytics. It also leverages Dataflow templates to replicate and synchronize databases into Cloud SQL or Cloud Spanner for database migrations and hybrid cloud configurations. 
  • Datastream also powers a Google-native Oracle connector in Cloud Data Fusion’s new replication feature for easy ETL/ELT pipelining. By delivering change streams directly into Cloud Storage, customers can leverage Datastream to implement modern, event-driven architectures.

Looker and BigQuery Omni on Microsoft Azure

Research on multi cloud adoption is unequivocal — 92% of businesses in 2021 report having a multi cloud strategy. We want to continue supporting your choice by providing the flexibility you need to see your strategy through. 

  • This past month, we introduced Looker, hosted on Microsoft Azure. For the first time, you can now choose Azure, Google Cloud, or AWS for your Looker instance. You can also self-host your Looker instance on-premises.
  • We also introduced BigQuery Omni for Azure, which along with last year’s introduction of BigQuery Omni for AWS, will help you access and securely analyze data across Google Cloud, AWS, and Azure. 

The cost of moving data between cloud providers isn’t sustainable for many, and it’s still difficult to seamlessly work across clouds. BigQuery Omni represents a new way of analyzing data stored in multiple public clouds, which is made possible by BigQuery’s separation of compute and storage. By decoupling these two, BigQuery provides scalable storage that can reside in Google Cloud or other public clouds, and stateless resilient compute that executes standard SQL queries. 

  • Unlike competitors, BigQuery Omni doesn’t require you to move or copy your data from one public cloud to another, where you might incur egress costs. You also benefit from the same BigQuery interface on Google Cloud, enabling you to query data stored in Google Cloud, AWS, and Azure without any cross-cloud movement or copies of data. 
  • BigQuery Omni’s query engine runs the necessary compute on clusters in the same region where your data resides. For example, you can query Google Analytics 360 Ads data stored in Google Cloud and query logs data from your ecommerce platform and applications that are stored in AWS S3 and/or Microsoft Azure. 

Then, using Looker, you can build a dashboard that allows you to visualize your audience behavior and purchases alongside your advertising spend. 

Dataplex

We understand that most organizations still struggle to make high-quality data easily discoverable and accessible for analytics, across multiple silos, to a growing number of people and tools within their organization. 

They are often forced to make tradeoffs. For instance, moving and duplicating data across silos to enable diverse analytics use cases or leaving their data distributed but limiting the agility of decisions. 

  • Dataplex provides an intelligent data fabric that enables you to centrally manage, monitor, and govern your data across data lakes, data warehouses, and data marts, while also ensuring data is securely accessible to a variety of analytics and data science tools. 
  • One of the core tenets of Dataplex is letting you organize and manage your data in a way that makes sense for your business, without data movement or duplication. For that, we provide logical constructs like lakes, data zones, and assets. These constructs enable you to abstract away the underlying storage systems and become the foundation for setting policies around data access, security, lifecycle management, and so on. 
  • For example, you can create a lake per department within your organization (e.g. Retail, Sales, Finance, etc.) and create data zones that map to data readiness and usage (e.g. landing, raw, curated_data_analytics, curated_data_science, etc.). 

Once you have your lakes and zones setup, you can attach data to these zones as assets. You can add data from different types of storage (e.g. GCS Bucket and BigQuery dataset) under the same zone. You can also attach data across multiple projects under the same zone. You can ingest data into your lakes and zones using the tools of your choice, including services such as Dataflow, Data Fusion, Dataproc, Pub/Sub, or choose from one of our partner products. Dataplex comes with built-in 1-click templates for common data management tasks. 
To find out more about Dataplex, head to cloud.google.com/dataplex or watch the video below:

https://youtube.com/watch?v=bbFeAt7cw1g%3Fenablejsapi%3D1%26

Helping you innovate everyday

Sharing data is hard. Traditional data sharing techniques use batch data pipelines that are expensive to run, create late arriving data, and can break with any changes to the source data. These techniques also create multiple copies of data, which brings unnecessary costs and can bypass data governance processes. They also fail to offer features for data monetization, such as managing subscriptions and entitlements. Altogether, these challenges mean that organizations are unable to realize the full potential of transforming their business with shared data.

Analytics Hub

To address these limitations, we are introducing Analytics Hub, a new fully managed service that helps organizations unlock the value of data sharing, leading to new insights and increased business value. 

This new service is built on the tremendous experience and feedback we have received over the years. For example, BigQuery has had cross-organizational, in-place data sharing capabilities since its inception in 2010—and the functionality is very popular. Over a 7-day period in April, we had over 3,000 different organizations sharing over 200 petabytes of data. These numbers don’t include data sharing between departments within the same organization.

One week in the life of data sharing in BigQuery

Analytics Hub takes sharing to the next level, making it easy for you to publish, discover, and subscribe to valuable datasets that you can combine with your own data to derive unique insights. 

This includes: 

  • Shared datasets: As a data publisher, you create shared datasets that contain the views of data that you want to deliver to your subscribers. Data subscribers can search through the datasets that are available across all exchanges for which they have access and subscribe to relevant datasets. In addition, the publisher can track subscribers, disable subscriptions, and see aggregated usage information for the shared data.
  • Curated, self-service data exchanges: Exchanges are collections used to organize and secure shared datasets. By default, exchanges are completely private, but granular roles and permissions make it easy to deliver data to the right audience—whether internal or public. 

This is just the beginning for Analytics Hub. Please sign up for the preview, which is scheduled to be available in the third quarter of 2021.

Dataflow Prime

At Google Cloud, we have the great privilege of working with some of the most innovative organizations in the world. And this work provides us with a unique perspective into the future of big data processing. Dataflow Prime is a new platform based on a serverless, no-ops, and auto-tuning architecture that brings unparalleled resource utilization and radical operational simplicity to big data processing. This new service introduces a large number of exciting capabilities but I’d like to highlight three key aspects of the product:

  • Vertical Autoscaling: Dataflow Prime dynamically adjusts the compute capacity allocated to each worker based on utilization, detecting when jobs are limited by worker resources and automatically adding more resources. Vertical Autoscaling works hand in hand with Horizontal Autoscaling to seamlessly scale workers to best fit the needs of the pipeline. As a result, it no longer takes hours or days to determine the perfect worker configuration to maximize utilization. 
  • Right Fitting: Each stage of a pipeline typically has a different resource requirement than the others. Until now, either all workers in the pipeline would have had the higher memory and GPU, or none of them would. Pipelines either had to waste resources or suffer slower workloads. Right Fitting solves this problem by creating stage-specific pools of resources, optimized for each stage. 
  • Smart Recommendations: Smart Recommendations automatically detects problems in your pipeline and shows potential fixes. For example, if your pipeline is running into permissions issues, a Smart Recommendation will detect which IAM permissions you need to enable to unblock your job. If you are using an inefficient coder in your job, Smart Recommendations will surface more performant coder implementations that can help you save on costs.

What’s next

We’re excited to hear your thoughts and feedback about all these exciting new services. I would also highly recommend that you connect with members of the community to learn more about their story and journey. A good example to start with is the Data To Value customer panel we produced at our inaugural Data Cloud Summit with the Chief Data Officers of Keybank and Rackspace. You can watch it for free below:

https://youtube.com/watch?v=ITI2Q3MkxuA%3Fenablejsapi%3D1%26

Blog

Google Introduces Cloud Career Jump Start Certification for the U.S. Underrepresented Communities

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To meet the growing demand for cloud experts, Google Cloud introduces Cloud Career Jump Start, a first virtual Certification Journey Learning program for the underrepresented communities in the U.S. Read for more program info.

It’s no question that the cloud computing industry is booming and cloud experts are in high demand.  In 2020, 67 percent of organizations surveyed in the IDG Cloud Computing Report added new cloud roles and functions (source). 

So there are plenty of cloud jobs out there, but if you don’t have years of experience, you might find it difficult to get one. This is especially true for members of underrepresented communities, who face other kinds of systemic barriers in education and employment.

To help meet this demand and democratize opportunity, Google Cloud is introducing its first virtual Certification Journey Learning program for underrepresented communities across the United States—Cloud Career Jump Start. The program is free of charge for participants, and includes technical and professional skill development and resources with an aim to provide a readiness path to certification via the Google Cloud Associate Cloud Engineer Exam

Google Cloud’s Certification Journey Learning Program

The program offers free access to the Google Cloud Associate Cloud Engineer training, which provides support preparations for the Certification Exam. This industry-recognized certification helps job applicants validate their cloud expertise, elevate their career, and transform businesses with Google Cloud technology. Learn more about the exam by watching the Certification Prep: Associate Cloud Engineer webinar. 

Designed specifically for Computer Science or Information Systems-related majors (or relevant experience), the 12-week program offers:

  • Exclusive free access to Google Cloud Associate Cloud Engineer-related training to support preparations for the Certification Exam. 
  • Guided progress through the certification prep training on Qwiklabs
  • Office hours hosted by Google Cloud technical experts. 
  • Technical workshops, including sessions with Googlers who earned cloud industry certifications and have built impactful careers in cloud tech, such as Google Cloud’s Kelsey Hightower (a Principal Developer Advocate) and Jewel Langevine (a Solution Engineer). 

Earn your Associate Cloud Engineer Certification 

Curious if you qualify to apply for the program? We’ve put together a guide below to help: 

  • What does an associate cloud engineer do? Associate Cloud Engineers deploy applications, monitor operations, and manage enterprise solutions. They also use the Google Cloud Console and the command-line interface to perform common platform-based tasks, to maintain one or more deployed solutions that leverage Google-managed or self-managed services on Google Cloud.
  • Who’s eligible? We are encouraging applicants from groups that have been historically underrepresented in tech including Black, Latinx, Native American & Indigenous communities. Applicants should have six or more months of hands-on experience in a Computer Information Systems-related major, and/or relevant experience through online courses, boot camps, hackathons or internships. Although the ability to program is not required, familiarity with the following IT concepts is highly recommended: virtual machines, operating systems, storage and file systems, networking, databases, programming, and working with Linux at the command line.

How do you know if you are ready for the program? 

To get an idea of what the program will cover:

Jump start a career in cloud infrastructure and technology 

Following the hands-on training, Google Cloud will offer an additional 9 months of career development resources and activities. This includes an online support community, mentoring with Googlers & partners including SADAEPAM Systems Inc., and Slalom, resume and interviewing support from Google Recruiting & Staffing, and additional career workshops. We are also partnering with a number of Black-owned and -operated, nonprofit and cloud training organizations like Kura Labs

Cloud certifications open doors 

Want to hear more about this program from two Googlers who completed it? We asked Kelsey and Jewel to share more on how certifications helped them launch their careers in the cloud industry: 

  • “IT certifications introduced me to the game; opportunities and hard work helped me change it.” – Kelsey Hightower, Staff Developer Advocate, Google Cloud Platform 
  • “Becoming certified as a cloud computing professional combined with prayer, networking, and practice has kept me moving on my purposeful and rewarding career path as an engineer.” – Jewel Langevine, Solution Engineer, Google Cloud Solutions Studio

Kelsey and Jewel’s wisdom doesn’t end there. They play a central role in the program, sharing more about how they navigated certifications and leveraged them for success. 

Apply today to Cloud Career Jump Start

The program is now live in the United States, with plans to expand to other regions in the coming months. It is completely virtual, and all training is on-demand so that participants can access their coursework anytime, anywhere via the web or mobile device. To determine whether you (or someone you know) would be a great fit for the Cloud Career Jump Start, check out our guidelines and apply.

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MIT Cloud Security Confidence Report: An Evolution Worth Noting

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The age of unthinking fears about cloud security is over. Not only is cloud adoption rising steadily across geographies, industries and job functions, but confidence in cloud security is rising as well — to the point where increased security is a major reason enterprises opt for cloud solutions.

Gone are the days when organizations accessed applications and infrastructure over the internet only because it was the least expensive way to scale compute, storage and networking resources as business needs changed. The cloud today is a strategic necessity, with increased agility, integration and speed (as well as security) being the prime drivers of its increased adoption.

This MIT SMR survey of security professionals studies trends in security, which workloads are seeing the highest cloud utilization, the steady growth of comfort with cloud security–and interestingly paints a picture of the executives who are holding out with regards to cloud security.

Download the report now!

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Forrester Surveyed Indian Retailers About Digital Transformation. Here’s What They Found

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As today’s empowered consumers demand more of the retail experience than ever before, leading retailers and brands in India are investing to rethink and reinvent in their customers’ cross-touchpoint experiences.

Our survey results demonstrate that retail decision makers understand that better customer experience can yield financial benefits, including faster revenue growth, and elevate the reach of influence and brand in the market.

Forty percent or more of retail executives are prioritizing revenue growth, improvement of customer experience (CX), and simplification of operations as the top priorities in their business agendas over the next year. 

The survey also covers:

  • Key Drivers For Retail Organizations To Migrate Application To Public Cloud 
  • Cloud Investments In The Retail Industry 
  • The Three Dimensions That The Industry’s Cloud Challenges Are Taking
  • The Top Agendas Retailers Want to Accomplish with the Public Cloud
Forrester’s retail report dives deep into the challenges Indian retailers are facing and what they want to accomplish with the cloud

Download Forrester’s Retail Report Now.

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